Nissan Murano Complaints
5,967 consumer complaints on file.
- #10056897February 10, 2004PARKING BRAKE, SEATS:FRONT ASSEMBLY:POWER ADJUST
THE QUALITY OF MY 2004 NISSAN MURANO IS NOT UP TO PAR WITH NISSAN VEHICLES. I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED IT THE END OF OCTOBER. THE VEHCILE HAS BEEN TO THE DEALER 12 TIMES FOR VARIOUS ISSUES. IE WINDOW RATTLE, WINDOW NOISES, DRIVERS SEAT LOOSE, STEARING RACK BOLTS WERE LOOSE, LOOSE EMERGENCY BRAKE CABLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10056911February 10, 2004STEERING:HYDRAULIC POWER ASSIST SYSTEM
COMPLETE LOSS OF POWER STEERING AT LOW RPM'S. POWER STEERING IS MINIMAL TO NON-EXISTANT WHEN YOU NEED IT MOST, LIKE IN PARKING LOT. 15,000 MILES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10056915February 10, 2004VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS CANNOT BE RAISED TO WIPE OFF ACCUMULATING SNOW AND ICE WITHOUT OPENING THE HOOD. THIS IS NOT SIMPLY AN INCONVENIENCE, BUT, ON HIGHWAYS DURING A SNOW STORM, A SIGNIFICANT SAFETY HAZARD.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10056584February 5, 2004LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE HAD TO BRING MY CAR IN 7 TIMES FOR DOORS RANDOMLY LOCKING THEMSELVES. IT HAS HAPPENED TWICE WHILE THE CAR WAS RUNNING AND 3 TIMES UPON FUELING THE CAR. NO RESOLVE TO THE ISSUE AND HAVE BEEN TOLD AT MY LATEST VISIT (YESTERDAY) THEIR CONCLUSION IS THAT IT IS ME LOCKING THEM SUBCONSCIOUSLY! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10054431January 19, 2004LATCHES/LOCKS/LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
2003 NISSAN MURANO SE 4WD HAS SEVERAL ISSUES. FIRSTLY THE RIGHT SIDE SUN VISOR CLIP IS DEFECTIVE AND WILL NOT HOLD VISOR IN PLACE: 3 TRIPS TO DEALER HAVE NOT RESOLVED THIS ISSUE AS THEY NEVER HAVE THE PART. SECONDLY THE CVT TRANSMISSION PRESENTS A PROBLEM ON HOLDING THE VEHICLE IN PLACE ON A UPHILL INCLINE...IF YOU DON'T BRAKE, THE VEHICLE JUST ROLLS BACK, AS OPPOSED TO STANDARD AUTO TRANSMISSION WHICH LOCKS, AND PREVENTS SIGNIFICANT ROLLBACK. *CB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10052469January 6, 2004ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2003 NISSAN MURANO SL AWD , ALTERNATOR DEFECTIVE. BATTERY LIGHT COMES UP. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10051174December 27, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
WE BOUGHT A NEW 2004 MURANO END OF OCTOBER OF THIS YEAR - SINCE THEN NOTHING BUT MAJOR PROBLEM. WHILE DRIVING ALONG AT 60-65 - 5 TIMES THE CAR HAS SEEMED TO COME OUT OF GEAR AND SLOWING US TO A SLOW PACE THEN NO PACE OR POWER - FORTUNATELY WE'VE BEEN ABLE TO AVOID AN ACCIDENT. WE PULL CAR OVER TO THE SIDE OF THE ROAD - TURN CAR OFF THEN BACK ON AND NO PROBLEMS AT LEAST FOR AWHILE. WE NEVER KNOW WHEN IT WILL COME OUT OF GEAR OR DOWNSHIFT WITHIN SEONDS LEAVING US WITH NO POWER - NEEDLESS TO SAY A VERY DANGEROUS SITUATION. DEALER HAS ATTEMPTED TO FIND PROBLEM - EVEN CHANGING THE TCM -(TANSMISSION CONTROL MODULE - WHATEVER THAT IS) THEY SAY UNTIL THEY CAN CAPTURE THE CODES - WHEN PROBLEM OCCURRS - THEY DON'T KNOW WHAT'S WRONG. ASIDE FROM THIS SERIOUS FLAW - WE LOVE OUR MURANO - WE JUST WANT IT FIXED. WE'LL DROP IT OFF AGAIN TO THE DEALER TOMOOW FOR THE 5TH TIME - I FEEL THEY WILL BE OF LITTLE HELP - ALTHOUGH THEY ARE TRYING. I'M NOT SURE WHERE WE WILL TURN NEXT WITH THIS PROBLEM - I GUESS I COULD PURSUE LEMON LAW BUT I REALLY DON'T WANT TO - I JUST WANT THE CAR FIXED AND SAFE! I WANTED TO ALERT OTHERS IN CASE THIS PROBLEM EXTENDS TO OTHER MURANO'S AS WELL. WE HAVE 2,000 MILES ON OUR MURANO AND SACRIFICED GREATLY TO PURCHASE IT - WHAT A MAJOR DISSAPPOINTMENT. WE ARE LIFE-LONG NISSAN DRIVERS AND WE ARE GOOD FRIENDS WITH THE EMPLOYEES AT OUR DEALERSHIP. TIM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10050972December 22, 2003SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES SQUEAK WHEN CAR IS IN REVERSE. TOOK VEHICLE TO DEALERSHIP TWICE, AND THEY TELL ME THERE ARE SEVERAL COMPLAINTS OF THIS NATURE FROM ACROSS THE UNITED STATES. NISSAN HAS NOT BEEN RESPONSIVE AT ALL TO THEIR DEALERS ABOUT THIS PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10047964December 10, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ATTEMPTING TO REVERSE OUT OF DRIVEWAY VEHICLE DID NOT ACCELERATE. CONSUMER HAD VEHICLE TOWED TO THE DEALER. MECHANIC INFORMED THE CONSUMER THAT TRANSMISSION FAILED. *AK CONSUMER ALSO HAD DRIVESHAFT AND DIFFERENTIAL PROBLEMS. *PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10048807November 29, 2003SERVICE BRAKES, HYDRAULIC:POWER ASSIST
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR WITH LITTLE TO NO EFFORT. DURING A PANIC STOP, THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE THE CAR STOPS. ALSO, WHILESTANDING AT A STOP LIGHT, THE PEDAL WILL SLOWLY SINK DOWN TO THE FLOOR WITH LITTLE TO NO PRESSURE ON THE PEDAL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10048805November 29, 2003STEERING:HYDRAULIC POWER ASSIST SYSTEM
COMPLETE LOSS OF POWER STEERING AT LOW RPM'S. WHILE SLOWING DOWN AND GOING AROUND A TURN, THE POWER STEERING WILL COMPLETELY FAIL. THIS HAS ALMOST CAUSED 6 ACCIDENTS IN THE LAST 4 MONTHS. ONLY HAPPENS AT LOW RPM'S.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10048809November 29, 2003STRUCTURE
OVER 20 DIFFERENT RATTLE, SQUEAK, TAP, CREAK NOISES COMING FROM INSIDE AND OUTSIDE THE CAR. NOISES COMING FROM WINDOW AREAS, DOOR PANELS, B-PILLAR (REAR SEAT AREA), CEILING, FLOORBOARDS, CARGO AREA, DASH BOARD, UNDERNEAT THE FRONT END OF THE CAR (FRONT WHEELS), TAILGATE AREA, FRONT SEATS, REAR SEAT BELT AREA, AND MORE EVERY DAY. VEHICLE HAS BEEN IN THE SHOP MORE THAN THREE TIMES (TOTAL OF 21 DAYS IN THE SERVICE BAY) TO ATTEMPT REPAIR, BUT NO RESULTS....THE NOISES KEEP COMING. NOISES OCCUR WHEN HITTING BUMPS OR ANY SLIGHT IMPERFECTION IN THE ROAD, ALSO OCCURS WHEN THE CAR IS FLEXING OR WHN THE TEMPERATURE DROPS BELOW 40 DEGREES.....IT GETS EVEN WORSE! DEALER CAN'T FIX IT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10043813October 28, 2003STRUCTURE
WHEN EITHER OF THE BACK OR FRONT PASSENGER WINDOW IS DOWN, THE THE WINDOWS WILL VIBRATE LOUD AND SHAKE. THE VIBRATION IS DEAFENING.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10043478October 23, 2003SUSPENSION:REAR
THUMPING SOUND FROM REAR SUSPENSION WHEN DRIVING OVER UNEVEN SURFACES SUCH AS RAISED LETTERING/STRIPING IN THE ROAD. NOISE IS LOUD AND UNCOMFORTABLE. DEALERSHIP STATES THERE IS NOTHING THEY CAN DO. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039181September 19, 2003SEATS
DRIVER'S SEAT HAS EXCESSIVE PLAY IN THE TRACK. WHEN YOU STOP THE SEAT MOVES FORWARD AND WHEN YOU START TO DRIVE IT MOVES BACK. IT'S VERY NOTICEABLE. HAS GOTTEN WORSE, I NOW HAVE 11000 MILES ON IT. AFRAID THAT IF IN AN ACCIDENT THAT THE FORCE WOULD FORCE IT TO BREAK. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038816September 13, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LOCKED OUT OF VEHICLE 5 TIMES WITH KEY IN IGNITION, 2 TIMES WITH THE MOTOR RUNNING. DRIVER DOOR APPEARS TO LOCK SLIGHTLY WHEN PULLING DOOR HANDLE. I BELIEVE THE "PUSH-IN LOCK ABOVE THE DOOR RELEASE DOES NOT OPEN ALL THE WAY OR THE DRIVER'S HANDLE CAN EASILY PUSH IT PARTIALLY CLOSED ACCIDENTALLY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10036740August 28, 2003ELECTRICAL SYSTEM:IGNITION
3 TIMES MY MURANO HAS STALLED WHILE DRIVING AND WOULD NOT RESTART. ALL 3 TIMES IT HAS TO BE TOWED (OVER A 2 MONTH PERIOD APPROX. 4K MILES NOW, STARTED AT JUST OVER UNDER 3K). THE FIRST 2 TIMES, THE ENGINE WOULD AT LEAST TURN, BUT NOT START. THE LAST TIME IT WOULD NOT EVEN TURN. IT SEEMS TO BE TEMPORARY BECAUSE WHEN THE DEALER LOOSK AT THE NEXT DAY, IT STARTS AND THEY SAY THEY CAN'T FIND ANYTHING WRONG WITH IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029739July 21, 2003SUSPENSION
CONSUMER STATES VEHICLE VIBRATES VIOLENTLY AT SPEEDS OVER 40 MPH. THIS HAPPENS ONLY WHEN REAR WINDOWS ARE IN THE DOWN POSITION. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES, CANNOT REMEDY THE PROBLEM. FACTORY REPRESENTATIVE ADMITTED THE VIOLENT SHAKING. VIBRATION FELT CAN BE COMPARED TO RUMBLE STRIPS ON INTERSTATE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10025057June 24, 2003SEAT BELTS:REAR/OTHER
PROBLEMS WITH RELEASE BUTTON ON SEAT BELT. THE REAR SEAT BELT TIGHTENED AND FAILED TO UNLOCK, WHICH CAUSED THE CHILD TO BE INJURED, THE SEAT BELT HAD TO BE CUT IN ORDER FOR THE CHILD TO BE RELEASED. *MR *TS *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10022694June 9, 2003AIR BAGS:FRONTAL
WHILE TRAVELING 35 MPH VEHICLE WA SINVOLVED IN A CRASH, AND AIR BAGS DID NOT DEPLOY. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0