Nissan Murano Complaints

5,967 consumer complaints on file.

#10269020May 18, 2009
FUEL SYSTEM, OTHER
I TOO AM RUNNING INTO THAT BEING AN ISSUE. NOT EVERY TIME I PUT GAS IN, BUT IN SOME CASES AFTER PUTTING FUEL IN, THE SERVICE ENGINE SOON LIGHT COMES ON AND STAYS ON UNTIL YOU CLICK THE GAS CAP A FEW TIMES, THEN IT MAKES THE SEAL AND YOUR GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268998May 17, 2009
ELECTRICAL SYSTEM
SERVICE ENGINE SOON LIGHT GOES ON AND OFF DEPENDING ON WHETHER OR NOT I'VE FILLED THE CAR WITH GAS OR OPENED/CLOSED THE LIFT GATE. I'VE TAKEN IT IN TO NISSAN AND THEY CAN RESET IT BUT THAT'S ABOUT IT. IT EVENTUALLY GOES OUT AGAIN. I WAS TOLD TO TAKE THE FUEL CAP OFF AND THEN PLACE IT BACK ON AND THEN IF THAT DIDN'T MAKE IT GO OUT THEN OPEN AND CLOSE THE LIFT GATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268999May 17, 2009
SERVICE BRAKES, HYDRAULIC
THE VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE LARGE OR SMALL. I HAVE TO PRESS THE GAS AND THE BRAKE AS IF I'M DRIVING A MANUAL IN ORDER TO KEEP FROM ROLLING BACKWARDS. I HAD OTHER SUVS AND NEVER EVEN HAD TO PUT MY FOOT ON THE BRAKE, THE VEHICLE WOULDN'T MOVE. I'VE TAKEN IT IN TO THE DEALER TWICE AND WAS TOLD THIS WAS NORMAL FOR VEHICLES WITH CVT. MY HUSBAND ASKED WHY HIS MAXIMA DIDN'T DO THE SAME THING SINCE IT IS CVT AND THEY DIDN'T KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268895May 16, 2009
STEERING
2006 NISSAN MURANO; HIGH PRESSURE POWER STEERING LINE FAILED AT 36344 MILES. CAUSED TEMPORARY LOSS OF CONTROL OF VEHICLE, AND FLUIDS TO LEAK FROM VEHICLE. DOZENS OF OTHER SIMILAR FAILURES DOCUMENTED ON VARIOUS WEBSITE AND NISSAN BLOGS. NO RECALL TO DATE, HOWEVER THIS SEEMS TO HAVE BEEN A COMMON PROBLEM SINCE THE 2004 MODEL YEAR. VEHICLE IS DRIVEN UNDER NORMAL CONDITIONS, AND ON AVERAGE LESS THAN 20 MILES PER DAY/500 MILES PER WEEK. TO DATE, NISSAN, AND IT'S LOCAL DEALERSHIP HAVE REFUSED TO MAKE THIS REPAIR TO THE VEHICLE, AS IT WAS A MERE 344 MILES PAST THE WARRANTY EXPIRATION. ESTIMATED COST TO MAKE NECESSARY REPAIRS IS $800 TO $1000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268863May 15, 2009
SEATS
THERE WAS NO WARNING BUT ONE DAY THE DRIVER'S SEAT STOPPED MOVING ON THE LEFT SIDE. ESSENTIALLY, THE SEAT WOULD JUST HOOK TO THE LEFT WHENEVER I TRIED TO MOVE THE SEAT AND WHENEVER YOU STARTED THE CAR (SINCE THIS CAR HAS AN AUTOMATIC SEAT ADJUST FEATURE UPON STARTING AND TURNING OFF THE ENGINE). I TOOK THE CAR TO THE DEALERSHIP TO SEE WHAT THE PROBLEM WAS AND IT RESULTED IN NEEDING A NEW SEAT TRACK. UNLESS THE REPAIR IS MADE, WHICH NISSAN CONSUMER AFFAIRS WILL NOT TAKE RESPONSIBILITY FOR, THE SEAT REMAINS IN A POSITION THAT IS NOT APPROPRIATE FOR ME, THE MAIN DRIVER. ADDITIONALLY, I AM THE ONLY DRIVER OF THIS VEHICLE AND WOULD NOT EVER MOVE THE SEAT CAUSING THIS DAMAGE TO IT. THE VEHICLE HAS A FEATURE THAT CAUSES THE SEAT TO MOVE EACH AND EVERY TIME YOU GET IN AND OUT OF IT, ON IT'S OWN. THIS IS WHAT CAUSED THE DAMAGE SINCE I NEVER MANUALLY MOVE THE SEAT. I HAVE SEEN MANY OTHER COMPLAINTS ABOUT THIS SAME ISSUE ON WEBSITES SUCH AS NISSANMURANO.ORG. THIS IS A SAFETY ISSUE. NISSAN WILL NOT RECTIFY THIS ISSUE AND HAS NOT RECALLED THE VEHICLE FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268869May 15, 2009
SEATS
WHILE DRIVING MY 2003 NISSAN MURANO AROUND A LEFT TURN, THE DRIVER'S SEAT SUDDENLY LIFTED UP ON THE LEFT HAND SIDE. IT FELT AS IF THE SEAT HAD BECOME UNBOLTED FROM THE CAR. I WAS OBEYING THE SPEED LIMIT AT THE TIME AND THERE WERE NO OUT OF THE ORDINARY CIRCUMSTANCES. AFTER FURTHER INSPECTION, THERE IS A METAL BAR ACROSS THE BACK ON THE BOTTOM OF THE SEAT THAT HAS BROKEN. I CONSIDER THE SEAT TO NOW BE UNSAFE AND I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED IF THIS HAD HAPPENED DURING AN ACCIDENT. I FEEL THERE SHOULD BE A RECALL FOR THIS PART DUE TO SAFETY CONCERNS. THERE IS ALREADY A AN NHTSA INVESTIGATION UNDER WAY. CASE ID PE08065 . PLEASE ADD MY COMPLAINT, DAVID KERR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268700May 14, 2009
ENGINE AND ENGINE COOLING
NISSAN MURANO 2004 LOUD NOISE FROM ENGINE TOOK IT AND FOUND OUT 2 ENGINE MOUNTS CRACKED. HAD TO REPLACE COST ABOUT $700. THEN CAR STARTS TO JERK WHEN PRESSING ON GAS PEDAL AND CARS STALL WHILE DRIVING. TOOK IT IN TO THE DEALER , DEALER SAID IT IS THE CAM SENSOR AND THE CRANK SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268737May 14, 2009
LATCHES/LOCKS/LINKAGES
I HAVE A 2004 NISSAN MURANO. THE RIGHT FRONT PASSENGER DOOR LOCK HAS QUIT WORKING. ACCORDING TO LOTS OF COMPLAINTS FROM OTHER NISSAN OWNERS, THIS COMPLAINT HAS BECOME TOO COMMON. THIS IS A SAFETY ISSUE, BECAUSE THE DOOR DOESN'T LOCK WITH THE REST OF THE DOORS WITH THE KEY FOB. THE NISSAN DEALERSHIP HAS QUOTED A COST OF $400.00 TO REPAIR IT. IT APPEARS THAT THEY ARE THE ONLY ONES WHO CAN REPAIR THE PROBLEM. AFTER READING NUMEROUS COMPLAINTS REGARDING THE SAME PROBLEM FROM OTHER NISSAN OWNERS, IT APPEARS THAT THIS IS SOMETHING THAT NISSAN SHOULD CONSIDER DOING A RECALL ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268743May 14, 2009
SEATS
DRIVER SEAT LOOSE DO TO POWERSEAT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268792May 14, 2009
SEATS
I HAVE A 2005 NISSAN MURANO WITH 70,000 MILES. THE SEAT FRAME HAS BROKEN, AND COSTS ABOUT $1000 TO REPAIR. I HAVE RESEARCHED THE INTERNET AND HAVE FOUND HUNDREDS OF OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS A SAFETY PROBLEM AS THE SEAT IS SO LOOSE THAT IN A WRECK YOU COULD BECOME A PROJECTILE. NISSAN NEEDS TO ADMIT THAT THIS IS A DEFECT AND FIX THESE SEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268671May 13, 2009
SEATS
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. ON MAY 5, 2009, THE CONTACT NOTICED THAT THE DRIVER'S SEAT WAS TILTED. THE FRAME APPEARED TO BE MISALIGNED. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONTACT SUSPECTED THAT SOME SCREWS WERE LOOSE. THE DEALER STATED THAT THE SEAT FRAME FAILED AND NEEDED TO BE REPLACED. THE CONTACT FEELS THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT BECAUSE THE VEHICLE WAS ONLY THREE YEARS OLD. THE CURRENT AND FAILURE MILEAGES WERE 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268487May 12, 2009
POWER TRAIN
WHILE DRIVING THE CAR TO A FAMILY FUNCTION (20 MILES, MIXED HIGHWAY AND LOCAL) HEARD A SLIGHT NOISE FOLLOWED BY A SOUND LIKE A TIRE GOING FLAT. SLOWED TO CHECK TIRES, WHEN NOISE STOPPED. CONTINUED TO DESTINATION WITHOUT ANOTHER OCCURRENCE. CAR SAT FOR APPROXIMATELY 2 HOURS, THEN WE RETURNED HOME, AGAIN MIXED HIGHWAY AND LOCAL ROADS. NO NOISES OR INDICATOR LIGHTS ON DASHBOARD. UPON EXITING HIGHWAY, HEARD A VERY LOUD BANG FROM THE FRONT END, SIMILAR TO DRIVING THROUGH A DEEP POTHOLE. THERE WERE NO POTHOLES ON THE HIGHWAY RAMP. LIMPED TO HOME (APPROXIMATELY 1 MILE FROM END OF RAMP), CAR WAS SMOKING AND THERE WAS SOME NOISE FROM FRONT END, BUT IT COULD STILL BE DRIVEN. UPON ARRIVING HOME, SAW THAT THE CAR WAS LEAKING CLEAR FLUID FROM THE FRONT CENTER-RIGHT OF THE VEHICLE. HAD CAR FLAT BEDDED TO LOCAL SERVICE SHOP FOR DIAGNOSIS AND REPAIR. LOCAL SERVICE SHOP COULD NOT REPAIR. FLAT BEDDED TO NISSAN DEALER. NISSAN INDICATED THAT THE FRONT DIFFERENTIAL HAD FAILED, AND NISSAN IS THE ONLY SOURCE FOR THIS PART. CAR HAS BEEN DRIVEN 70,000 MILES. DRIVE TRAIN WARRANTY 60,000. COST OF REPAIR $3,800. CAR HAS BEEN REGULARLY MAINTAINED. CAR HAS ONLY BEEN DRIVEN ON HIGHWAYS AND LOCAL ROADS. IT IS ABSOLUTELY RIDICULOUS FOR A MAJOR DRIVE TRAIN COMPONENT TO FAIL CATASTROPHICALLY ON A VEHICLE THAT IS DRIVEN GENTLY AND WELL CARED FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268503May 12, 2009
VISIBILITY
SUN VISORS ON 2005 NISSAN MURANO KEEPS FALLING DOWN. SUN VISORS ON THE DRIVER AND PASSENGER'S SIDE KEEP FALLING DOWN, AND WILL NOT STAY UP. I WENT TO THE NISSAN DEALERSHIP AND THEY SAID NOT COVERED UNDER EXTENDED WARRANTY AND WANTS $350.00 DOLLARS PER SUN VISORS ($700 PLUS TAX) FOR THE REPLACEMENTS. THIS IS A DRIVING HAZARD AND NISSAN SHOULD NOT CHARGE THESE RIDICULOUS PRICES FOR REPLACEMENT OF THEIR FAULTY PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268519May 12, 2009
VISIBILITY
DRIVER'S SIDE SUN VISOR SUDDENLY FALLS OUT OF POSITION. THIS IS BOTH STARTLING TO THE DRIVER AND BLOCKS HIS/HER VIEW OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268520May 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE POWER ON MY 2003 NISSAN MURANO PERIODICALLY CUTS OUT DURING STOP AND START TRAFFIC, OR HOT CONDITIONS. NOTHING HAPPENS FOR A FEW SECONDS AND THEN THE VEHICLE LURCHES FORWARDS SUDDENLY. THIS HAPPENED TWICE LAST YEAR (AROUND 100K MILES), AND HAS HAPPENED 4 TIMES IN THE LAST MONTH (116K MILES). THIS LACK OF POWER HAS LED TO NUMEROUS DANGEROUS SITUATIONS WHERE I HAVE BEEN STRANDED IN FRONT OF ONCOMING TRAFFIC, OR SLIPPING DOWN A HILL, AND THE UNPREDICTABLE SURGE OF ACCELERATION IS ALSO A MAJOR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268356May 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN CAR IS DRIVEN IN STOP&GO TRAFFIC ON A 70F WARM DAY THE ACCELERATION STOPS WORKING. THE ACCELERATION BECOMES DELAYED AND THEN THE CAR SURGES FORWARD AFTER A 3 SECOND DELAY. VERY DANGEROUS. VERY COMMON PROBLEM WITH THIS CAR & YEAR. NISSAN RECOMMENDS AN EXPENSIVE TRANSMISSION REPAIR - $5K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268395May 11, 2009
SEATS
THE DRIVER'S SEAT OF MY 2005 NISSSAN MURANO ROCKS FROM SIDE TO SIDE. IT IS UNSTABLE. I THOUGHT IT WAS OFF TRACK BUT AFTER LOOKING CLOSELY UNDERNEATH THE SEAT I NOTICED THAT THE METAL BRACKET THAT BRACES THE SEAT WAS COMPLETELY BROKEN. THE SEAT IS NOT SECURED TO THE CAR. IT IS UNSAFE. I PURCHASED THE CAR BRAND NEW; I AM THE ORIGINAL OWNER. I WENT TO THE LOCAL NISSAN DEALER AND WAS TOLD THE REPAIR WOULD COST $708 FOR THE REPLACEMENT PART (THE ENTIRE TRACK WOULD HAVE TO BE REPLACED BECAUSE IT IS ONE PIECE), PLUS $500 FOR LABOR. I DECLINED THE REPAIR DUE TO THE EXORBITANT COST AND CALLED NISSAN CORPORATE. I TOLD THE COMPANY THAT THIS WAS A COMMON DEFECT IN THEIR CARS (AS RESEARCHED ON THIS SITE) AND REQUESTED FOR THE COMPANY TO COVER OR REIMBURSE THE REPAIR. MY CALL WAS RETURNED AND I WAS TOLD THAT I WAS OUTSIDE OF MY WARRANTY AND "NISSAN WAS NOT IN THE POSITION" TO COVER THE REPAIR AT THIS TIME. THEY DO NOT RECOGNIZE IT AS A FAULT IN THEIR CRAFTSMANSHIP. I DISAGREE. A BROKEN METAL PIECE THAT SECURES A SEAT TO THE DECK IS NOT NORMAL WEAR AND TEAR AND SHOULD BE A PART THAT LASTS FOR THE LIFETIME OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268306May 10, 2009
SEATS
LIFTER LINK SLIDE ASSEMBLY BROKE IN DRIVER SEAT UNDER NORMAL CONDITIONS AT 56K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268332May 10, 2009
SEATS
THE DRIVER SEAT HAS BECOME LOOSE AND "ROCKS" FORWARD AND BACK. THE DRIVER SEAT "ROCKS" ON THE PIVOT OF THE FRONT-LEFT AND REAR-RIGHT. THE ROCKING MOTION OCCURS DURING VEHICLE ACCELERATION AND BRAKING. THE SEAT FAILED ABOUT 1 MONTH AFTER EXTENDED WARRANTY EXPIRED. I CANNOT AFFORD THE $1200 REPAIR AT THIS TIME. THE UNSECURED SEAT IS DANGEROUS AND THE OPERATOR IS SUBJECT TO INJURY OR DEATH IN THE EVENT OF A CRASH. THE SEAT IS ALSO A DISTRACTION WHILE OPERATING THE VEHICLE, AS AN AUDIBLE SNAP IS HEARD ALONG WITH A JOLTING FORCE CAUSING A SLIGHT REPOSITION OF MY BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268244May 8, 2009
LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ACTUATOR ON MY REAR PASSENGER DOES NOT WORK. THE DOOR IS PERMANENTLY LOCKED, IT CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE. TO ME THIS IS A SAFETY HAZARD.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano