Nissan Murano Complaints

5,967 consumer complaints on file.

#10275508July 1, 2009
VISIBILITY
I JUST BOUGHT MY 2005 NISSAN MURANO IN MAY 2009 AND HAVE JUST STARTED EXPERIENCING MY DRIVERS SIDE VISOR WILL NOT STAY UP. AT FIRST I THOUGH IT WAS JUST GOING TO HAPPEN A FEW TIME, BUT NOW IT WONT STAY UP BUT FOR LIKE 2 MINUTES THEN FALLS BACK DOWN. I THINK THAT THIS IS A MAJOR SAFTEY ISSUE, BECAUSE FOR THAT SPLIT SECOND THAT THE VISOR IS DOWN I COULD WRECK. I HAVE ALSO HEARD OF OTHER COMPLAINTS BECAUSE OF PASSENGER SIDE VISORS DOING THE SAME THING, BUT NOTHING SEEMS TO BE GETTING DONE. OBVIOUSLY THIS IS A DEFECT AND SOMETHING SHOULD GET REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275520July 1, 2009
SEATS, EQUIPMENT:MECHANICAL
2005 NISSAN MURANO. THE LEFT SEAT ( DRIVERS ). ABOUT ONE MONTH AGO I NOTICED THAT THE SEAT WAS LOOSE ON THE LEFT SIDE OF THE SEAT. I TOOK IT TO THE DEALERS AND THEY FOUND THAT THE AFT LIFT ROD HAD CRACKED. THE REPAIR WOULD COST OVER 1000 DOLLARS. I MADE A REPAIR ON THE SEAT BY WELDING THE BROKEN PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275362June 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 NISSAN MURANO HAS FAILED TO MAINTAIN SPEED OR ACCELERATE PAST ANYWHERE FROM 5 TO 40 MPH EVEN WHEN FLOORING PEDAL. ALMOST CAUSED AN ACCIDENT ON INTERSTATE WITH CHILDREN IN CAR! TOOK TO NISSAN REPLACED THROTTLE CONTROL MODULE COMPUTER OVER $700. 1 WEEK LATER IT IS DOING THE SAME THING AGAIN. PROBLEM STARTED AT ABOUT 67K MILES ON CAR. TOOK TO DEALER A WEEK OR TWO AFTER IT ORIGINALLY HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275378June 30, 2009
SEATS
2006 NISSAN MURANO DRIVER SEAT "ROCKING" THIS LOOKS LIKE IT IS A VERY COMMON PROBLEM. I AM 130LBS!! THE SEAT IS BROKEN. I WAS DRIVING AND IT BROKE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275244June 29, 2009
SEATS
I BOUGHT A NEW 2004 NISSAN MURANO SL AWD FROM THE DEALERSHIP. BY OCTOBER 2004, I HAD TO GET THE FRONT DRIVERS SEAT REPLACED BECAUSE IT WAS LOOSE AND ROCKED BACK AND FORTH. NOW IN JUNE 2009, THE PROBLEM HAS RECURRED BUT MUCH MORE SEVERELY, AND SINCE I AM NOW OUT OF WARRANTY, THE DEALER WANTS $1100 TO REPLACE IT. THERE ARE TWO SERVICE BULLETINS FROM NISSAN ON THIS: NTB03-095 AND NTB05-043C. NISSAN EVEN CHANGED THE PART NUMBER INDICATING OR SUGGESTING A DESIGN/MANUFACTURING ISSUE/DEFECT. EITHER WAY, THIS IS DEFINITELY A SAFETY ISSUE AND I AM GRAVELY CONCERNED FOR MY SAFETY IN THE EVENT OF A COLLISION. THIS PERTAINS TO NHTSA INVESTIGATION PE08065. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275255June 29, 2009
VISIBILITY
SUN VISOR ON DRIVER'S SIDE FALLS DOWN AND WILL NOT STAY UP. BLOCKS VIEW OF THE ROAD AND IS A HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275284June 29, 2009
LATCHES/LOCKS/LINKAGES
THERE IS A FAULTY DOOR LOCK MECHANISM ON MY 2005 NISSAN MURANO. 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275292June 29, 2009
LATCHES/LOCKS/LINKAGES
THE POWER LOCK ON MY 2005 NISSAN MURANO WILL NOT LOCK/UNLOCK. I TOOK IT TO THE DEALER AND WAS TOLD IT IS NOT COVERED UNDER MY EXTENDED WARRANTY AND WOULD COST OVER $500, PARTS AND LABOR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275171June 28, 2009
VISIBILITY
THE PASSENGER SIDE SUN VISOR ON MY 2004 NISSAN MURANO FALLS DOWN UNEXPECTEDLY WHILE DRIVING. THIS IS HAPPENING AT LEAST TWICE A DAY NOW. I CHECKED WITH THE DEALER AND THEY SAID IT IS NOT COVERED UNDER MY EXTENDED WARRANTY. IT IS VERY EXPENSIVE TO REPLACE AND AFTER LOOKING IN THE NISSAN FORUM IT SEEMS THAT THIS IS A WIDESPREAD PROBLEM. MOST CONSIDER IT TO BE A SAFETY ISSUE. THE VISOR DOES NOT DROP COMPLETELY BUT AT AN ANGLE EVEN WITH THE PASSENGERS FOREHEAD. IN THE EVENT OF A COLLISION A PASSENGER'S FOREHEAD WOULD HIT THE EDGE OF THE VISOR CAUSING A HEAD INJURY AND POSSIBLE DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274961June 25, 2009
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT NOTICED THAT THE VEHICLE WAS LOSING POWER WHILE DRIVING AT AN UNKNOWN SPEED. A FEW SECONDS LATER, THE VEHICLE REGAINED POWER. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE BATTERY AND ALTERNATOR; HOWEVER, THE VEHICLE STILL DID NOT HAVE POWER. THE DEALER STATED THAT THE TRANSMISSION ALSO NEEDED TO BE REPLACED AT THE ESTIMATED COST OF $5,000. A REPORT WAS FILED WITH THE MANUFACTURER (NUMBER 6529588) AND THEY STATED THAT THEY WOULD CALL THE CONTACT BACK. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274817June 24, 2009
SEATS
SEAT MOVES / SLIDES SOMEWHAT SINCE MOTOR BROKE. SAFETY CONCERN IS THAT IT WILL BEGIN TO MOVE FREELY, CAUSING VEHICLE TO BE UNSAFE TO OPERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274846June 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274854June 24, 2009
SEATS
2004 NISSAN MURANO DRIVER'S SEAT IS BROKEN FROM FRAME. SEAT TILTS TO THE REAR- LEFT AND ROCKS UP AND DOWN WHEN SITTING OR PUTTING WEIGHT ON SEAT. ELECTRICAL FUNCTIONS OF THE SEAT (UP/DOWN AND BACK AND FORTH) ARE WORKING. CONCERNED WITH SAFETY ISSUE NOT HAVING THE SEAT PROPERLY SECURED. SEEMS TOO MUCH MOVEMENT (ROCKING) COULD BE A DANGER IF IN A COLLISION - UNSURE IF THE SEAT AND SEAT BELT MECHANISM WILL WORK PROPERLY IF IN A CRASH. WILL BE TAKING THE VEHICLE TO NISSAN DEALER FOR REPAIR. DON'T KNOW REPLACEMENT COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274694June 23, 2009
SEATS
FAILURE OF THE LEFT REAR ANCHOR OF THE DRIVER'S SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274446June 21, 2009
SEATS
ON MY 2003 NISSAN MURANO OVER SUDDEN DRIVER'S SEAT WENT BACK AND TO THE LEFT WITH POPPING NOISE, NOW THE SEAT FEELS LIKE A ROCKING CHAIN, I LOOKED UNDER AND SAW A STEEL BRACKET WAS BROKEN RIGHT AT THE BENT. SAFETY ISSUE - NO DOUBT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274417June 20, 2009
VISIBILITY
SUN VISOR FLIPS DOWN, BLOCKING DRIVER'S VIEW UNEXPECTEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274367June 19, 2009
SEATS
I CURRENTLY OWN A 2005 NISSAN MURANO WITH APPROX. 60K MILES. TO MY SURPRISE WHILE DRIVING THE CAR, THE SEAT BEGAN TO ROCK BACK AND FORTH FOR NO APPARENT REASON. AFTER TAKING THE CAR INTO OUR LOCAL NISSAN DEALER, I WAS INFORMED THAT THE WELDS ON THE DRIVERS SEAT HAD BROKEN AT THE BASE AND THIS WAS A COMMON PROBLEM. UNFORTUNATELY, THIS REPAIR WOULD COST AROUND $1,000 TO REMEDY. AFTER RESEARCHING THIS PROBLEM ONLINE, I HAVE FOUND THAT THIS IS INDEED A VERY COMMON ISSUE WITH NISSAN MURANO'S, BUT NISSAN CORP. HAS NOT ISSUED A SAFETY RECALL. THIS IS A VERY SERIOUS SAFETY DEFECT. SOME OWNERS HAVE STATED THAT THEY WERE DRIVING WHEN THIS DEFECT OCCURRED AND IT CAUSED THE DRIVER TO VEER INTO ONCOMING TRAFFIC DUE TO THE SURPRISE OF THE SEAT FALLING TOWARDS THE DRIVERS DOOR. AFTER SPEAKING WITH NISSAN CONSUMER AFFAIRS, I WAS INFORMED THAT THERE WAS NOT A RECALL ISSUED AND THAT I WOULD BE RESPONSIBLE FOR THE CORRECTION OF THIS SAFETY DEFECT. SOME OWNERS HAVE PAID TO HAVE THIS ISSUE CORRECTED, ONLY TO HAVE IT OCCUR YET AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274281June 18, 2009
VISIBILITY
I HAVE A 2004 NISSAN MURANO. BOTH SUN VISORS HAVE FAILED AND I'M CONCERNED THAT IT IS UNSAFE. WHEN THE VEHICLES IS JARRED BOTH VISORS WILL SUDDENLY FLIP INTO THE DOWN POSITION, MOMENTARILY DISTRACTING THE DRIVER AND OBSTRUCTING VISION. I HAVE ALREADY SPOKEN TO THE NISSAN DEALER AND THE SERVICE MANAGER SAID NISSAN IS VERY AWARE OF THE PROBLEM BUT WILL NOT ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274186June 17, 2009
SEATS
MY 2005 NISSAN MURANO DRIVER'S SEAT POPPED WHILE AT A STOP LIGHT WHEN I REPOSITION MYSELF IN THE SEAT. IT WAS THE LEFT REAR BRACKET. IN READING SEVERAL WEBSITES, THIS APPEARS TO BE AN INTERNATIONAL PROBLEM AND IS POSSIBLY A DESIGN FLAW AND COULD CAUSE SERIOUS INJURY IF THIS HAPPENS WHILE IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273938June 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ON INCLINE, VEHICLE ROLLS BACKWARDS WHILE IN FORWARD AUTOMATIC TRANSMISSION GEAR IF YOU DON'T HAVE FOOT ON BRAKE. NISSAN SERVICE SAYS IT IS THE NEW TRANSMISSION THAT ALLOWS THIS TO HAPPEN. THIS WILL CAUSE ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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