Nissan Murano Complaints

5,967 consumer complaints on file.

#10284096September 16, 2009
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. ON SEPTEMBER 14, 2009 WHILE DRIVING 45 MPH, THE DRIVER SEAT LOWERED. HE NOTICED THAT THE LIFTER ASSEMBLY FAILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THE MANUFACTURER WILL BE NOTIFIED. THE CURRENT AND THE FAILURE MILEAGES WERE 42,000. UPDATED 11/12/09 *CN THE BRACKET LOCATED ON THE REAR DRIVER SEAT WAS BROKEN AT THE CONNECTION POINT WHICH REQUIRED WELDING. UPDATED 11/16/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284108September 16, 2009
SEATS
ON 14 SEP 09 TOOK CAR (03 NISSAN MURANO) INTO LOCAL NISSAN DEALERSHIP TO FIGURE OUT WHY DRIVER SIDE SEAT WHEN SITTING ON THE SEAT WOULD GO TO THE FLOOR. INITIALLY I THOUGHT THAT A SPRING IN THE SEAT HAD WORN OUT; BUT I WAS TOLD BY THE DEALERSHIP SERVICE REPRESENTATIVE THAT THE RAIL SYSTEM THAT THE SEAT WAS FIXED TO HAD CRACKED AND THE COST WOULD BE $800.00 TO REPAIR. HOW DOES A STEEL RAIL SYSTEM CRACK? I WAS ALSO INFORMED BY THE NISSAN SERVICE REPRESENTATIVE THAT THIS WAS A POTENTIAL SAFETY HAZARD BECAUSE THE SEAT WAS NOT SECURELY FASTENED AND WOULD ROCK FROM SIDE TO SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284226September 16, 2009
SEATS
THE DRIVERS SEAT LEANS COMPLETELY TO LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283993September 15, 2009
SEATS
NISSAN MURANO 2005 DRIVER SEAT SUPPORT BRACKET BROKE. THE SEAT STARTED TO SHOW SOME MOVEMENT DURING TURNS AND STOPS WHILE CAR WAS UNDER WARRANTY BUT DIALER REFUSED TO CHANGE ANYTHING CLAIMING THAT IT IS A NORMAL MOVEMENT. NOW THIS BRACKET FINALLY BROKE. AFTER LOOKING AT THE BRACKET DESIGN IT IS OBVIOUS THAT 1/8" THK BENT BRACKET WITH A CUT-OUT WHERE ONLY A TOTAL OF 3/4" OF WIDTH IS LEFT WOULD NOT BE ENOUGH TO SUPPORT THE SEAT FOR TOO LONG. METAL FATIGUES AND BRAKES. IT DID HAPPENED TO MY CAR ON 9/15/09 ON THE COUNTRY ROAD DURING THE RIGHT TURN. I WAS FORTUNATE ENOUGH TO BE ABLE TO "CLAMP" ON MY STEERING WHEEL TO AVOID LOOSING CONTROL OF THE VEHICLE DUE TO SEAT FALLING BACK. I CAN ONLY IMAGINE WHAT WOULD HAPPEN TO THIS SEAT DURING THE CAR WRECK. NISSAN REFUSES TO REPLACE THE BROKEN PART AT THEIR EXPENSE ALTHOUGH IT IS CLEAR THAT THE PART THAT BRACKETS IS NOT A WEAR ITEM IT SHOULD PROVIDE THE SUFFICIENT SUPPORT THROUGHOUT THE LIFE OF A VEHICLE WITHOUT COMPROMISING THE PASSENGER SAFETY. SOMEBODY NEEDS TO GET INVOLVED AND MAKE NISSAN TO TAKE CARE OF THIS PROBLEM BEFORE PEOPLE WILL GET HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284033September 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PREVIOUSLY IN LOVE WITH MY 2003 NISSAN MURANO, WITHIN THE LAST 4 MONTHS (100,000 MILES) I HAVE HAD SO MANY PROBLEMS. THROTTLE BODY, CV BOOTS, AXLE SEALS, FRONT AND BACK MOTOR MOUNTS, RADIATOR, AND MOST RECENTLY NEEDS A 4,000 TRANSMISSION REPAIR. JUST AS OTHERS HAVE REPORTED, MY CAR GETS TO THE POINT WHERE IT WILL NOT ACCELERATE, EVEN IF I PUSH THE ACCELERATOR TO THE FLOOR, THEN IT SUDDENLY LUNGES FORWARD. I AM SO DISAPPOINTED AND REFUSE TO SPEND ANOTHER DOLLAR ON THIS CAR, WHICH IS FALLING APART AT AN EXPONENTIAL SPEED. THIS IS ONLY A 6YEAR OLD CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283848September 14, 2009
SEATS
DRIVERS SEAT UNDER BOTTOM CROSS BAR BECOMES UNWELDED AND BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283870September 14, 2009
VISIBILITY
DRIVER'S SIDE VISOR WILL NOT STAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283769September 12, 2009
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING
START HAVING PROBLEMS WITH MY 2003 NISSAN MURANO AROUND 80,000 MILES. THE CAR STARTED TO SKIP WHILE RUNNING AND SOON AFTER, THE CAR SEEMS TO HAVE NO POWER. SOMETIME AFTER DRIVING IT FOR 20 MINS OR MORE MOSTLY COMING OFF THE HIGHWAY, I WOULD EXPERIENCE NO POWER WHEN ACCELERATE". AFTER TURNING, THE CAR OFF AND ALLOW IT TO SIT FOR 10 MINS. THE PROBLEM DID NOT REPEAT UNTIL AGAIN DRIVING OVER 20 MINS AND REPEAT AS ABOVE. MY SERVICE ENGINE SOON LIGHT CAME ON SHORTLY AFTERWARDS. I HAD MY LOCAL AUTOZONE TO RUN A DIAGS TEST AND TWO CODES CAME UP P0011"CAMSHAFT POSITION BANK 1 & P0021 CAMSHAFT POSITION BANK 2. I TOOK THE CAR TO NISSAN DEALERSHIP AND THEY TOO RAN A DIAGS TEST AND BOTH CODES WERE PRESENT FOR FAILED INTAKE TIMING SENSORS. THEY SAID THE CARS OIL PRESSURE WAS LOW AND RECOMMENDED A CHANGE. NISSAN REPLACED BOTH CAMSHAFT CENSORS ON 1/08/09. TOTAL REPAIRS & LABOR WAS $430.00 ON 06/01/09 AGAIN THE CAR WAS REPEATING THE SAME PROBLEMS. I TOOK THE CAR BACK TO THE SAME NISSAN DEALERSHIP AND THEY RAN ANOTHER DIAGS TEST. AGAIN, CODES P0011 & P0021 WERE PRESENT. THE SERVICE TECH EXPLAINS THE REASON FOR THE CODE WAS DUE TO INSUFFICIENT OIL CHANGES. ALSO, EXPLAIN THE CAR NEEDS THE 90000 MILE SERVICE TREATMENTS. THEY PERFORMED THE 27-POINT INSPECTION "ALL" CHANGED AIR FILTER, BATTERY SERVICE LUBE LOCKS, OIL & FILTER CHANGE ROTATE TIRES. TOTAL REPAIRS AND LABOR $334.99. WHEN I PICK THE CAR UP, THE CAR STILL DID NOT HAVE THE POWER IT NORMALLY HAD BEFORE ALL THE PROBLEMS, HOWEVER THE ENGINE CHECK LIGHT WAS OFF AND THE TECH TOLD ME TO DRIVE IT AND BRING IT BACK IF PROBLEM OCCUR. MY TOTAL REPAIRS THIS TIME $334.99. THE CAR CONTINUE TO MISS & SKIP AND WOULD CONTINUE TO HAVE A LOSS OF POWER AND WOULD DELAY WHEN ACCELERATING AFTER DRIVING MORE THAN 20 MINS IN 80 DEGREE TEMP. I AM STILL HAVING PROBLEMS; MY VEHICLE SHOULD BE PART OF THE 03V455000 RECALL CIRCUIT BOARD FOR THE CRANK POSITION SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283618September 11, 2009
STRUCTURE, VISIBILITY
THE SPRING FAILS IN THE SUN VISOR OF THE 2005 NISSAN MURANO, CAUSING IT TO FALL SUDDENLY DOWNWARD, SUDDENLY OBSCURING THE DRIVER'S VIEW. NISSAN REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM, AND THIS SHOULD DEFINITELY BE A RECALL. NISSAN FORUMS INDICATE THAT THIS HAS BEEN A PROBLEM FOR SOME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284288September 11, 2009
SEATS
LETTER FROM SENATOR SPECTER ON BEHALF ON CONSTITUENTS, RE DEFECT IN THE 2005 NISSAN MURANO. *NJ THE DRIVERS SIDE SEAT FRAME/TRACK IS CURRENTLY BROKEN. THE CONSUMER STATED IT CAUSED THE SEAT TO TILT TOWARD THE DOOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283669September 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
AFTER ABOUT 20 MINUTES DRIVING I GET A LAGGING ISSUE WHERE I STEP ON THE GAS PEDAL AFTER A COMPLETE STOP AND NOTHING HAPPENS, THEN ALL OF SUDDEN AFTER 5 SECONDS THE CAR ACCELERATES DANGEROUSLY! MY WIFE DRIVES THIS CAR AND SHE'S DRIVING WITH OUR BABY. I'M AFRAID THAT ONE DAY THIS PROBLEM WILL HAPPEN, AND SHE WOULD ACCELERATE AFTER THE LAGGING ISSUE ONLY TO HIT SOMEONE IN FRONT OF HER AND CAUSE A MAJOR ACCIDENT. I'M ALSO AFRAID WHEN SHE TRIES TO MAKE A LEFT TURN DURING THE LAG SOMEONE MIGHT HIT HER CAUSING AN ACCIDENT. THIS MANUFACTURE NEED TO RECOGNIZE THIS IS A SAFETY ISSUE, AND THEY NEED TO HAVE A SAFETY RECALL ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283687September 11, 2009
SEATS
DRIVER SEAT IN NISSAN MURANO FAILS SUDDENLY WHILE DRIVING - BRACKET IN SEAT BECOMES UNWELDED. ALMOST CAUSED A CRASH WHEN IT FAILED. NISSAN IS AWARE OF THIS DEFECT AND REFUSES TO RECALL. DEFINITE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283495September 9, 2009
SEATS
WHILE DRIVING, THE DRIVER SEAT SUDDENLY BROKE LOOSE, STARTLING THE DRIVER BUT THANKFULLY KEPT THE VEHICLE UNDER CONTROL. UPON INSPECTION NOTICED THE REAR OUT SIDE METAL BRACKET IS CRACKED IN HALF AT TWO PLACES. SEAT IS NOT SECURE AND UNSAFE TO DRIVE. APPARENTLY THERE ARE MANY KNOWN ISSUES WITH THIS. ACTION SHOULD BE TAKEN TO PREVENT ANY DEATHS, NOT AFTER DEATHS OCCUR. COMMON SENSE SHOULD PREVAIL HERE AND RECOGNIZE THERE IS A DESIGN FLAW THAT IS A SERIOUS THREAT TO DRIVERS, PASSENGERS OTHER MOTORISTS, AND PEDESTRIANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283318September 8, 2009
SEATS
TL*THE CONTACT A 2005 NISSAN MURANO. WHEN ENTERING THE VEHICLE HE NOTICED THAT THE DRIVERS SEAT FELL BACKWARDS INTO THE REAR SEAT. THE CONTACT THEN PROCEEDED TO PULL THE SEAT UP BUT IT WOULD NOT STAY IN PLACE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO CONFIRMED THAT THE SEAT WAS BROKEN. THE ESTIMATED REPAIR COST WAS 1,000. NO REPAIRS HAVE BEEN MADE AND THE MANUFACTURER WILL BE NOTIFIED. THE CONTACT IS AWARE OF THE SAFETY RISK SINCE THE DRIVER AND PASSENGER SEAT COULD FALL BACKWARDS WITHOUT WARNING AND POSSIBLY CAUSE A CRASH. THE FAILURE MILEAGE WAS 61,007 AND THE CURRENT MILEAGE WAS 61,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283330September 8, 2009
POWER TRAIN
IN STOP AND GO CITY TRAFFIC, AFTER A WHILE OF DRIVING WHEN YOU IDLE YOU STEP ON THE GAS AND NOTHING THEN AFTER 5-7 SECONDS IT PROPELS FORWARD WITHOUT CONTROL. LATE ONE NIGHT IS ALMOST COST ME MY LIFE AS I STOPPED AT A STOP SIGN WHEN I DEPRESSED THE GAS IT CRAWLED TO THE MIDDLE OF THE INTERSECTION AND JUST STOPPED FOR A FEW SECONDS A CAR WAS COMING AND ALMOST HIT MY WIFE ON PASSENGER SIDE. PLEASE THIS ISSUE SHOULD BE ADDRESSED. I'VE DONE RESEARCH AND IT SEEMS MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS MAKE. I AM THE ORIGINAL OWNER, AND I ONLY HAVE 68000 MILES ON MY CAR.= A CAR I PAID OVER 36K FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282981September 5, 2009
VISIBILITY
THE SUN VISOR NO LONGER STAYS IN THE MID-POSITION. WHEN FLIPPING IT DOWN, IT WILL ONLY GO IN ONE POSITION - COMPLETELY DOWN. LUCKILY I AM SHORT AND CAN SEE UNDER IT TO DRIVE, ALTHOUGH IT PREVENTS MY BEING ABLE TO SEE VERY FAR AHEAD WITHOUT HAVING TO DIP MY HEAD TO DO SO. IF I WERE ANY TALLER, THIS WOULD BE A MAJOR SAFETY PROBLEM. THERE IS APPARENTLY NO FIX FOR THIS WITHOUT REPLACING THE WHOLE VISOR, WHICH I AM TOLD IS UNREASONABLY EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282895September 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WON A 2003 NISSAN MURANO. FOR THE PAST FEW YEARS, I HAVE NOTICED A SEVERE PROBLEM WITH MY VEHICLE. AFTER I AM IN STOP AND GO TRAFFIC FOR ABOUT 5-10 MINUTES, THE ACCELERATOR NO LONGER RESPONDS PROPERLY. WHEN I PRESS DOWN ON THE PEDDLE, NOTHING HAPPENS FOR A FEW SECONDS. OR, I NEED TO PRESS DOWN VERY HARD ON THE PEDDLE TO GET ANY ACCELERATION. UNFORTUNATELY, THIS CAUSE THE VEHICLE TO 'SURGE' FORWARD. THE ONLY WAY TO (TEMPORARILY) FIX THIS IS TO SHUT OFF POWER TO THE CAR AND RESTART THE ENGINE. HOWEVER, THE PROBLEM RETURNS AFTER A FEW MINUTES AS LONG AS I AM IN STOP AND GO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282907September 4, 2009
ENGINE AND ENGINE COOLING:ENGINE
MY 2005 NISSAN MURANO HAS AN ENGINE THAT "PINGS" EVEN WHEN USING 91 OCTANE FUEL. THIS CAN LEAD TO ENGINE WEAR AND DAMAGE. NISSAN IS AWARE OF THE PROBLEM, BUT AT THIS TIME, THEY ARE CHOOSING NOT TO CORRECT IT IN ANY OF THE MURANO VEHICLES THAT HAVE THIS PROBLEM. THE PROBLEM IS A CONSTANT "PING" UPON ACCELERATION, MOST NOTICEABLE BETWEEN 10 AND 30 MILES PER HOUR, OR AT HIGHER SPEEDS WHEN ATTEMPTING TO QUICKLY INCREASE SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282909September 4, 2009
VISIBILITY
MY 2005 NISSAN MURANO'S DRIVER SIDE VISOR WILL NOT STAY IN THE UP POSITION. THIS CAUSES PROBLEMS WITH VISIBILITY WHILE DRIVING AND IS A SAFETY HAZARD. THE COST TO REPLACE IS VERY HIGH FOR SUCH A SMALL PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282742September 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I PURCHASED MY 2003 NISSAN MURANO IN 2006, IT WAS 3 YEARS OLD. THREE WEEKS AFTER THE PURCHASE, I HAD PROBLEM WITH THE CAR JERKING AND CUTTING COMPLETELY OFF. I TOOK IT BACK TO NISSAN BUT THEY SAID THE PART WAS NOT UNDER WARRANTY. I HAD THE SIMILAR PROBLEM AGAIN A FEW MONTHS AGO, AND IT WAS WORKED ON AND RUNNING AGAIN. ON SATURDAY, AUGUST 29TH, WHILE TRAVELING ON THE HIGHWAY, I WAS IN THE TURNING LANE AND IT WENT DEAD. A MAN STOPPED AND CAME OVER TO ASSIST ME AND HE SAID HIS MOTHER HAD THE SAME CAR AND IT DID THE SAME THING SOMETIMES. HE GOT THE CAR STARTED FOR ME AFTER CUTTING IT OFF FOR ABOUT 30 MINUTES. HE DROVE BEHIND ME TO MAKE SURE I GOT WHERE I WAS GOING. I IMMEDIATELY TOOK THE CAR TO A NISSAN DEALER AND THEY SAID IT WAS THE TRANSMISSION. I DO NOT HAVE MONEY TO SPEND ON A LEMON. WE NEED HELP FROM YOU WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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