Nissan Murano Complaints

5,967 consumer complaints on file.

#10295174December 10, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2005 NISSAN MURANO - DRIVER SIDE SUN VISOR FAILS TO ENGAGE IN RETAINER CLIP, VISOR WILL NOT STAY IN POSITION AND CONTINUOUSLY FALLS. WHEN VISOR IS REMOVER FROM RETAINER CLIP, VISOR WILL NOT LOCK IN POSITION AND OBSTRUCTS DRIVER'S VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295195December 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2007 MURANO HAS BEGUN STALLING AND LURCHING FORWARD IN TRAFFIC. IT JUST STARTED DOING THIS WITHIN THE LAST COUPLE OF DAYS, BUT IT WAS VERY SCARY AS I WAS ALMOST HIT BECAUSE I COULD NOT CONTROL HOW THE CAR WAS REACTING IN THE MIDDLE OF AN INTERSECTION AFTER COMING TO A STOP, I BEGAN TO ACCELERATE AND THE CAR STOPPED QUICKLY, AS THOUGH I HAD STEPPED ON THE BRAKE - THEN IT ACCELERATED QUICKLY, AS THOUGH I HAD STEPPED HARD ON THE GAS PEDAL. LUCKILY, I WAS ABLE TO CONTROL THE CAR. HOWEVER, IT HAS DONE THE SAME THING 3 OTHER TIMES WITHIN 24 HOURS. ALL OF THEM OCCUR WHEN THE CAR IS STOPPED OR MOVING VERY SLOWLY. I WAS ALMOST HIT IN THE INTERSECTION BECAUSE I COULD NOT CONTROL THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294880December 8, 2009
SEATS
DRIVERS SEAT SUDDENLY STARTED TO ROCK TO THE RIGHT. DISCOVERED THE METAL BRACKET HOLDING THE DRIVERS SEAT TO THE RAILS ON THE LEFT SIDE IS COMPLETELY SNAPPED IN TWO. DEALER WANTS $1000 TO FIX. THIS HAS TO BE A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294960December 8, 2009
LATCHES/LOCKS/LINKAGES
1. PASSENGER DOOR LOCK LOCKS AND/OR UNLOCKS INTERMITTENTLY VIA THE KEY FOB OR THE DOOR SWITCH. PROBLEM CONTINUES TO HAPPEN MORE REGULARLY, AND LEADS TO THE FRONT PASSENGER DOOR BEING UNLOCKED WHEN THINKING IT IS LOCKED. 2. HAVING A SECURE ENVIRONMENT IS PARAMOUNT & LOCKING THE DOORS IT'S IMPERATIVE SO NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. 3. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT ISSUING A RECALL FOR THIS SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. DEALERSHIPS REPORT A MINIMUM $600 TO $1600 TO HAVE 1 TO ALL SOLENOIDS REPLACED BECAUSE OF THE EXPENSE MANY WILL FORGO GETTING THEM FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294209December 1, 2009
VISIBILITY
APPROX 8/2009 I HAD MY DRIVER SIDE VISOR REPLACED AFTER SUDDEN FAILURE TO REMAIN UPRIGHT. IT WOULD FLOP DOWN WHILE DRIVING TO BLOCK EXPECTED VIEW AND/OR STAY AT AN ANGLE THAT WOULD HAVE HIT ME RIGHT IN THE MIDDLE OF MY FOREHEAD, BEING TALL, AS IS MY HUSBAND, SHOULD AN ACCIDENT CAUSE ANY FORWARD BODY MOVEMENT. NISSAN HAS REPLACED THE DRIVER SIDE UNDER WARRANTY AND NOW JUST 1 DAY AGO THE PASSENGER SIDE ALSO DID THE EXACT SAME FAILURE. MY HUSBAND WAS THE PASSENGER AND HE KEPT SAYING "BOY I DON'T LIKE THIS WOULD CATCH ME RIGHT IN THE MIDDLE OF MY FOREHEAD IF WE GOT HIT" IT WON'T STAY UP SO IT HAS TO ALWAYS STAY DOWN NOW WHICH RESTRICTS NIGHT TIME DRIVING. I "GOOGLED" MURANO VISOR COMPLAINTS AND THERE ARE MANY OF THE EXACT SAME COMPLAINTS!!! I WOULD LIKE TO REQUEST YOU REVIEW THIS AS A BIG DANGER FOR VISUAL RESTRICTION DURING NIGHT OR SUDDEN UNEXPECTED LIMITS DURING DAY DRIVING UPON DROPPING DOWN AND POSSIBLE FACIAL INJURY UPON ANY IMPACT. THANK YOU VERY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294052November 30, 2009
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE DRIVER SIDE SEAT HAS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER, AND HE WAS ADVISED THAT IT WOULD COST $1000.00 TO REPLACE THE SEAT. THE NISSAN MANUFACTURER WAS CONTACTED, AND HE WAS ADVISED THAT BECAUSE THE WARRANTY EXPIRED, NO ASSISTANCE COULD BE PROVIDED. THE FAILURE MILEAGE WAS 46,793.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293695November 27, 2009
AIR BAGS
2005 NISSAN MURANO WITH 31,000 MILES. THE AIRBAG LIGHT WAS FLASHING AND IT WAS TAKEN TO THE DEALERSHIP, WHERE I WAS TOLD IT WAS THE AIRBAG SENSOR MODULE AND IT WOULD HAVE TO BE REPLACED. I WAS TOLD WITHOUT REPLACING IT MY AIRBAGS WOULD NOT WORK AND THIS WAS NOT COVERED UNDER ANY WARRANTY. I HAD TO PAY OVER $1000 OR HAVE NO AIRBAGS TO PROTECT MY WIFE AND CHILD. LOOKING ON THE INTERNET I SEE THIS IS A COMMON PROBLEM, IT LOOKS LIKE NISSAN SHOULD BE REQUIRED TO FIX THIS SINCE IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293730November 27, 2009
SUSPENSION:FRONT
I AM THE ORIGINAL OWNER OF A 2005 NISSAN MURANO. IT HAS 63500 MILES ON IT AND I HAVE BEEN TOLD THAT BOTH LOWER CONTROL ARMS ARE ABOUT TO FAIL BY MY LOCAL NISSAN DEALER. THIS IS A DANGEROUS SITUATION, AS THESE SHOULD NOT BE FAILING WITH THIS AMOUNT OF MILES ON THE VEHICLE. NISSAN REFUSES TO HELP ME WITH THESE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293630November 26, 2009
SEATS
DRIVERS SEAT BROKEN TRACK MAKING SEAT ROCK LIKE A ROCKING CHAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293607November 25, 2009
ENGINE AND ENGINE COOLING:ENGINE
2005 NISSAN MURANO - 66K MILES. ALTERNATOR TENSION ARM SNAPPED OFF WHILE DRIVING, ALSO CAUSING A CRACK IN THE TIMING COVER. THERE HAD BEEN A SQUEAKING NOISE IN THE DAYS LEADING UP THE FAILURE. ONCE THE ARM BROKE THERE WAS A VERY LOUD CLUNKING NOISE. I WAS FORCED TO PULL OVER ON THE SIDE OF THE ROAD AND WAIT FOR A TOW. THE TENSION ARM, BRACKET, BELTS AND TIMING COVER NEED TO BE REPLACED. BECAUSE THE TIMING COVERS PLACEMENT, IT WILL REQUIRE PULLING THE ENGINE OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293830November 24, 2009
ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES, POWER TRAIN
NISSAN RECALL FOR 2004 MURANO AIR INTAKE SYSTEM. *NJ THE CONSUMER'S CHILDREN WERE DRIVING THE VEHICLE. WHEN THEY PULLED OUT OF A BUSY PARKING LOT, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WAS TOWED TO THE CLOSEST DEALERSHIP AND THE NEXT DAY, THE CONSUMER WAS INFORMED THE TRANSMISSION HAD FAILED AND A NEW ONE WOULD COST $6,000. ALSO THE DOOR LATCHES AND HATCH WERE INOPERATIVE. THE CONSUMER BELIEVED THE FAILURE WAS THE RESULT OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293299November 23, 2009
SEATS
THE FRAME ON MY SEAT OF MY 2005 NISSAN MURANO BROKE. I CONTACTED NISSAN AND MY CLOSEST DEALER. THE DEALER INSPECTED IT, TOLD ME THAT THEIR WAS A BULLETIN ON THE FRAME REPAIR. THEY SUGGESTED TO NISSAN THAT THEY REPLACE IT. I ALSO WAS IN CONTACT WITH NISSAN AND HAVE A FILE REGARDING THIS PROBLEM. AFTER 15 DAYS THEY DENIED REPAIRING THE FAULTY SEAT FRAME. I DO NOT FEEL THIS IS SAFE. I ALSO DO NOT FEEL IT IS MY RESPONSIBILITY AS IT IS A DEFECT AND DO NOT CURRENTLY HAVE THE MONEY TO COVER THE REPAIR. YOU ASKED FOR AN APPROXIMATE INCIDENT DATE, THIS SEAT HAS BEEN MAKING NOISE FOR APPROXIMATELY 6 MONTHS. IT'S A VERY HARD PROBLEM TO DIAGNOSE BECAUSE THE WEIGHT OF THE SEAT SETTLES DOWN ONTO THE BROKEN FRAME. THE TIME THAT I REPORTED IT WAS 15 DAYS AGO. NISSAN HAS A DETAILED FILE ON ALL OF THIS INFORMATION AND HAS REFUSED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293148November 22, 2009
VISIBILITY
2006 NISSAN MURANO SUNVISORS (DRIVER AND PASSENGER) CONTINUALLY DROP DOWN DURING DRIVING. THEY ROTATE FROM A "UP" POSITION TO A "DOWN" POSITION ON THEIR OWN. AVERAGE ROAD VIBRATION / DRIVING CONDITIONS CONSTANTLY CAUSES THIS TO HAPPEN. ONCE THE VISORS ARE "DOWN", THEY BLOCK THE VIEW OF THE ROAD WHILE DRIVING. THESE ARE NOT COVERED UNDER NORMAL FACTORY WARRANTY OR EXTENDED WARRANTY. PART COST FOR EACH VISOR IS $400.00 FROM NISSAN....DOES NOT INCLUDE INSTALLATION COSTS. NISSAN WILL NOT REPLACE THESE UNDER RECALL / WARRANTY / TSB. LOOKING TO GET RESOLUTION TO THIS PROBLEM, AS IT SEEMS TO BE RATHER WIDESPREAD / OCCURRING AMONGST FELLOW MURANO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293160November 22, 2009
VISIBILITY
2004 NISSAN MURANO'S DRIVERSIDE SUNVISOR DROPS DOWN CAUSING VISUAL DISTRACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293073November 20, 2009
VEHICLE SPEED CONTROL
I HAD AT LEAST 3 ACCIDENTS IN MY MURANO WHEREBY I HIT THE PERSON IN FRONT OF ME. I WAS ALMOST STOPPED OR STOPPED, BUT THE ACCELERATOR KEPT ON PUSHING THEREFORE, HITTING THE NEXT CAR. BECAUSE IT HAPPENED 3 TIMES IN 2 YEARS AND I AM NOT CARELESS, I FEEL IT COULD HAVE SOMETHING TO DO WITH THE MINOR IDLE FLUCTUATION OR POOR ACCELERATION DESCRIBED IN NISSAN MURANO MODEL 2007-RECALL NOTIFICATION. PLEASE ADVISE WHAT RECOURSE I MAY HAVE OTHER THAN JUST FIXING MY CAR; WHICH I INTEND TO DO. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10293062November 20, 2009
ELECTRICAL SYSTEM
ALTERNATOR SEIZED UP, ENGINE LOST POWER, AND VEHICLE STOPPED IN MIDDLE OF ROAD. ALTERNATOR WAS THE NISSAN REPLACED FOR A RECALL IN 2005. MY MECHANIC SAID THAT THE BAD ALTERNATOR WAS A RE-CONDITIONED ALTERNATOR THAT NISSAN HAD INSTALLED AS PART OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292855November 18, 2009
SEATS
MY 2005 NISSAN MURANO HAD IT'S DRIVER'S SEAT TRACK BREAK WHILE DRIVING. THE SEAT SUDDENLY FELL TO THE LEFT CAUSING THE VEHICLE GO INTO THE ONCOMING LANE OF TRAVEL AS MY HANDS ALSO MOVED TOWARD THE MOTION OF THE SEAT. I FOUND THAT THE SEAT TRACK WELD HAD BROKEN FROM ITS FRAME SUPPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292291November 16, 2009
VISIBILITY
DRIVER'S SIDE SUN VISOR FALLING DOWN WHILE DRIVING. WON'T FALL ALL THE WAY DOWN-JUST ENOUGH TO BE IN LINE OF VISION. TALKED TO NISSAN ABOUT REPLACEMENT PARTS-NOT COVERED BY WARRANTY AND B/W $350-$425 TO REPLACE(NOT INCLUDING LABOR!) SOMETHING NEEDS TO BE DONE ABOUT THIS-HIGH RISK FOR ACCIDENT-TRYING TO USE VELCRO AT THIS TIME TO KEEP IN PLACE-NOT REALLY WORKING!! JUST HIT 60,000MILES ON IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292401November 16, 2009
SEATS
I BOUGHT A USED NISSAN MURANO 2006 AT 52000 MILES. VERY PLEASED WITH THE CAR OVERALL, A COUPLE OF MONTHS LATER MY SEAT STARTED MAKING VERY SQUEAKY NOISE. UNTIL YESTERDAY I KEPT DRIVING HAVING NO IDEA WHAT IS GOING ON. ON MY WAY TO WORK MY DRIVER SEAT SNAPPED ON THE LEFT SIDE. I ALMOST CRASHED BECAUSE IT HAPPENED SO SUDDENLY. APPARENTLY THERE ARE MANY COMPLAINTS ABOUT THE NISSAN DEFECTIVE SEAT BUT THE DEALER SAID THERE HAVE BEEN NO RECALLS. THE PART ALONE IS ABOUT 800$ TO FIX THE PROBLEM THAT SHOULD NOT EVEN OCCURRED EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292414November 16, 2009
VISIBILITY
THE DRIVER'S VISOR FALLS SUDDENLY BLOCKING VISION. NOTHING HAS BEEN DONE TO CAUSE THIS. I HAVE READ OF MANY SIMILAR COMPLAINTS BY MURANO OWNERS ONLINE. THIS IS A SAFETY ISSUE THAT NISSAN IS IGNORING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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