Nissan Murano Complaints
5,967 consumer complaints on file.
- #10331090May 18, 2010VISIBILITY
BOTH VISORS ON MY 2006 NISSAN MURANO HAVE STOPPED WORKING PROPERLY AND BECOME A SAFETY HAZARD. THIS VEHICLE IS ONLY ABOUT 5 YEARS OLD AND ALREADY BOTH VISORS HAVE LOST THEIR TENSION CAUSING THEM TO FALL DOWN WHILE DRIVING, BLOCKING THE VIEW OF THE DRIVER. ALSO THEY WILL NOT STAY WHERE THEY ARE PLACED, SO THEY DO NOT SERVE THE PURPOSE OF BLOCKING THE SUN MAKING THEM MORE HAZARDOUS. A COMPLAINT WAS FILED WITH NISSAN CORPORATE (FILE NUMBER [XXX]) IN MARCH OF 2010, BUT THEY DENIED THE CLAIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10331102May 18, 2010SERVICE BRAKES, HYDRAULIC
SECOND COMPLETE FAILURE OF THE BRAKING SYSTEM - CALIPERS AND DISCS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330743May 17, 2010ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I HAVE A 2003 NISSAN MURANO. ABOUT 1 WEEK AGO THE CHECK ENGINE LIGHT CAME ON. THE CAR DOESN'T START RIGHT AWAY AND ALSO STALLS DURING OPERATION. I TOOK THE CAR TO THE NISSAN DEALER AND WAS TOLD THE CAMSHAFT POSITION SENSOR HAS TO BE REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330918May 17, 2010VISIBILITY
I AM WRITING ABOUT THE SUN VISOR ON MY NISSAN MURANO 2006. IT DROP AND COVERS MY EYES AND ITS VERY DANGEROUS. I HAVE SEEN HUNDREDS OF POSTS ONLINE WHERE PEOPLE ARE HAVING THE SAME ISSUE. NISSAN NEEDS TO RECALL AND FIX THESE. ITS REALLY DANGEROUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330599May 16, 2010VISIBILITY
2005 NISSAN MURANO----- SUN VISORS WILL NOT STAY IN ANY SET POSITION. THIS IS A DRIVING SAFETY HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330603May 16, 2010LATCHES/LOCKS/LINKAGES
PROBLEM WITH DOOR LOCKS ON 05 NISSAN MURANO OCCASIONALLY WORKING, OCCASIONALLY NOT. THIS IS COMPLETELY UNSAFE AND APPARENTLY A COMMON PROBLEM IN NISSAN VEHICLES. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330728May 16, 2010VISIBILITY, EQUIPMENT
SOLAR VISOR NOT SECURE. HAS FALLEN REPEATEDLY DURING NORMAL DRIVING. PRESENTS MAJOR SAFETY HAZARD AS VIEW OF ROAD WILL BE IMPAIRED WHEN VISOR FAILS TO REMAIN IN UP POSITION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330247May 13, 2010VISIBILITY
DRIVER'S SIDE SUNVISOR DOESN'T STAY UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330363May 13, 2010LATCHES/LOCKS/LINKAGES
I HAVE A 2005 NISSAN MURANO AND THE DRIVERS SIDE DOOR LOCK ACTUATOR WILL NOT UNLOCK THE DOOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330143May 12, 2010VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 65 MPH, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN TO LOSE POWER. THE CONTACT MOVED THE VEHICLE OFF OF THE ROAD AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT A PIN WAS FRACTURED IN THE ACCELERATION BOX AND REPAIRS WERE MADE ACCORDINGLY. THE CONTACT DID NOT RETRIEVE THE VEHICLE FROM THE DEALER OUT OF FEAR THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE AND CURRENT MILEAGES WERE 23,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330176May 12, 2010VISIBILITY
THE DRIVER'S SIDE SUN VISOR ON MY '05 NISSAN MURANO WON'T STAY UP. IT FALLS DOWN WHILE DRIVING, CREATING A SAFETY HAZARD. IT SEEMS THAT MANY MURANO OWNERS ARE HAVING THE SAME PROBLEM, BUT NISSAN WILL NOT CORRECT THE ISSUE. REPLACEMENT AT THE DEALER WILL COST OVER $400. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330104May 12, 2010AIR BAGS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER ADVISED THE VEHICLE WAS NOT UNDER ANY RECALL AND THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE SITTING IN THE DRIVER'S SEAT, THE SEAT BROKE. THE SEAT WAS REPAIRED ACCORDINGLY. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 111,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10330013May 11, 2010VISIBILITY
SUN VISORS DO NOT STAY IN CLIP WHICH ALLOWS VISOR TO FALL AT ANY TIME. HAD THE CLIPS REPLACED UNDER WARRANTY IN 2005 BUT PROBLEM IS OCCURRING AGAIN AFTER WARRANTY EXPIRATION. EXTREMELY HAZARDOUS DUE TO STARTLING DISTRACTION. THERE SHOULD BE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329750May 10, 2010ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL THERE WAS A LOUD NOISE ON THE FRONT PASSENGER SIDE OF VEHICLE. THE ENGINE WAS TURNED OFF AND RESTARTED. THE BATTERY AND BRAKE WARNING LIGHT INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. AN AUTHORIZED DEALER STATED THAT THERE WAS A RECALL REPAIR PERFORMED ON THE VEHICLE PER NHTSA CAMPAIGN ID NUMBER 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR/ GENERATOR/ REGULATOR). THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE FAILURE MILEAGE WAS 61,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329789May 10, 2010ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V169000 (ENGINE: ENGINE AND ENGINE COOLING). FOLLOWING REPAIRS, THE VEHICLE STALLED TWICE WHILE DRIVING AT UNKNOWN SPEEDS. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT THEY WOULD CONFIRM THAT THE RECALL REPAIR WAS PERFORMED ACCORDINGLY UPON FURTHER INSPECTION. THE FAILURE MILEAGE WAS 40,800 AND THE CURRENT MILEAGE WAS 40,950.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329498May 9, 2010ENGINE AND ENGINE COOLING
1. EVENT LEADING UP TO THE FAILURE - I CHANGED THE AIR CLEANER. 2. THE ENGINE STOPS WORKING SUDDENLY WHILE DRIVING. THIS OCCURRED TWO TIMES AFTER I HAD CHANGED THE AIR CLEANER. THE CONSEQUENCES ARE THAT THE ENGINE STOPS RUNNING SUDDENLY, WITHOUT NOTICE, WHILE THE VEHICLE IS BEING OPERATED IN TRAFFIC. 3. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED THE REPAIR AT NO COST IN A VERY SHORT PERIOD OF TIME. THE SERVICE PEOPLE AT THE DEALER EXPLAINED THAT AIR WAS LEAKING IN PAST A SENSOR THAT CAUSED THE SENSOR TO SHUT DOWN THE ENGINE. THE REPAIR CONSISTED OF ALIGNING TUBES WITHIN THE AIR INTAKE SYSTEM AND ENSURING THEY WERE TIGHT SO THAT NO OTHER AIR COULD LEAK IN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329500May 9, 2010LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO: FOUR OF SIX LOCK ACTUATORS ARE FAILING SIMULTANEOUSLY - THE PASSENGER FRONT DOOR, BOTH REAR DOORS AND THE REAR CARGO HATCH. FAILURE WERE INTERMITTENT UNTIL 5/9/10 WHEN ALL FAILED COMPLETELY AT THE SAME TIME. YOU CAN PRESS THE LOCK/UNLOCK SWITCH AND THE DOORS WILL AUDIBLY APPEAR TO LOCK. HOWEVER, THEY MAY OR MAY NOT HAVE PRESENTING A SECURITY HAZARD - CAR JACKING, STOLEN PROPERTY, ETC. NISSAN HAS TOLD MANY OF US OWNERS THE PROBLEM CAN BE FIXED BY REPLACING ALL THE ACTUATORS AT A COST OF $1,600+. I FIND THIS UNACCEPTABLE. THERE ARE JUST TOO MANY STORIES OF THIS SAME FAILURE IN MURANOS AND OTHER NISSAN MODELS THAT IT IS SIMPLY NORMAL WEAR AND TEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329292May 7, 2010FUEL SYSTEM, GASOLINE
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2006 NISSAN MURANO S AWD VIN # [XXX]. THE CHECK ENGINE LIGHT CAME ON AT THE END OF MARCH 2010. I SCHEDULED MY CAR TO BE LOOKED AT IN THE BEGINNING OF APRIL. PRIOR TO THE APPT, I NOTICED A MAJOR DISCREPANCY BETWEEN THE 2 FUEL INSTRUMENT GAUGES. WHENEVER FUEL WOULD BE DOWN TO AROUND A QUARTER OF A TANK OF GAS, ONE OR BOTH OF THE GAUGES/ELECTRONIC DISPLAY WOULD SHOW ANY WHERE FROM 1/2 A TANK OF FUEL TO COMPLETELY EMPTY. AFTER BRINGING THE CAR IN FOR SERVICE IN APRIL, I WAS INFORMED THAT MY FACTORY WARRANTY HAD RUN OUT, AND THAT MY AFTER MARKET WARRANTY PURCHASED FROM THAT DEALERSHIP, DIDN'T COVER THE REPAIR NEEDED. I WAS ADVISED THAT MY CHECK ENGINE LIGHT AND FUEL GAUGE/ELECTRONIC DISPLAY WAS DUE TO A DEFECTIVE 'FUEL SENDER'(FUEL LEVEL SENDING UNIT). I WAS TOLD THAT THE SENSOR(S) NEEDED TO BE REPLACED AND THAT WITH PARTS AND LABOR, THE ESTIMATED REPAIR COST WOULD BE $450. AFTER RESEARCHING THE PROBLEM MYSELF, I FOUND THAT NISSAN IS HAVING MANY PROBLEMS WITH THIS SAME ISSUE IN OTHER MODELS THE SAME MODEL YEAR, 2006. I CONTACTED NISSAN AND FOUND THAT NO RECALLS ON THIS ISSUE ARE BEING TAKEN AT THIS TIME. I FEEL THAT GIVEN THE LARGE-SCALE RECALL (540,000 VEHICLES MOSTLY IN THE US) IN PLACE FOR SEVERAL OTHER MODELS, SAME YEAR, SAME PROBLEM, IT STANDS TO REASON THAT MY MODEL SHOULD BE INCLUDED IN THIS RECALL. I HAVE NOT AS OF YET RUN OUT OF FUEL ON THE ROADWAY BUT THAT IS MAINLY DUE TO CONSTANTLY KEEPING THE TANK AT LEAST HALF FULL TO ENSURE THE SAFETY OF MY FAMILY. I HAVE NOT YET REPAIRED THE VEHICLE AT MY EXPENSE IN HOPES THAT THE NHTSA WILL MAKE NISSAN EXTEND ITS RECALL, AS IT SHOULD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329309May 7, 2010SEATS
2006 NISSAN MURANO SL AWD DRIVERS SEAT HAS BROKEN AND NOW "ROCKS". AUTO REPAIR STORE ESTIMATES COST TO REPAIR AT CLOSE TO $1000.00. INTERNET SEARCH SHOWS THIS IS AN ONGOING PROBLEM WITH NISSAN MURANO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10329321May 7, 2010SEATS
I HAVE A NISSAN MURANO 2006 THAT THE DRIVERS SEAT BRACKET SUDDENLY BROKE WHILE DRIVING CAUSING THE SEAT TO LEAN TOWARD THE DOOR. EVERY TIME YOU TURN THE CAR IT FORCES TO SEAT BELT TO LOCK IN PLACE CAUSED BY THE SUDDEN MOVEMENT. ESTIMATE OF REPAIR $1060.00. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0