Nissan Murano Complaints
5,967 consumer complaints on file.
- #10339924June 24, 2010ELECTRICAL SYSTEM
ELECTRONIC DOOR LOCK FAILURE, 2004 NISSAN MURANO SE. WHETHER ACTIVATED FROM THE DRIVER'S DOOR BUTTON OR BY REMOTE FOB AND WHETHER FOR LOCK OR UNLOCK, ELECTROMECHANICAL RESPONSE AT EACH AFFECTED DOOR IS TOO WEAK, REQUIRING MANUAL LOCK/UNLOCK. PROBLEM IS NOT CONSISTENT AT EACH DOOR ALTHOUGH ALL 4 DOORS HAVE NOT WORKED SIMULTANEOUSLY IN 2-3 YRS. DRIVER'S DOOR IS THE ONLY ONE WHICH HAS NOT BEEN AFFECTED SO FAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339673June 23, 2010LATCHES/LOCKS/LINKAGES
I HAVE A 2003 NISSAN MURANO AND I'M HAVING PROBLEMS WITH THE ELECTRIC DOOR LOCKS. THEY WORK INTERMITTENTLY AND I'VE HEARD FROM MY OTHER PEOPLE THAT HAVE THE SAME PROBLEM. I'M CONCERNED THAT IN THE EVENT OF A CRASH OR FIRE, MY WIFE MAY NOT BE ABLE TO OPEN THE DOORS IN A TIMELY MANNER TO ESCAPE THE CAR. THIS IS A SERIOUS PROBLEM AND SHOULD BE RECALLED BY NISSAN BEFORE A SERIOUS PROBLEM OCCURS THAT COULD RESULT IN LOSS OF LIFE. AGAIN...THIS IS A COMMON PROBLEM AMONG MURANO OWNERS. THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339737June 23, 2010VISIBILITY
2006 NISSAN MURANO - LEFT HAND (DRIVER'S SIDE) SUN VISOR FAILURE TO STAY FLUSH WITH ROOF. THE PART FALLS INTO THE VIEW OF THE DRIVER CREATING A SAFETY CONCERN. THE FAILURE OCCURS CONSTANTLY. TO CORRECT THE ISSUE A $404 PART NEEDS TO BE ORDERED FROM NISSAN ($404 FOR A SUN VISOR WITH A LIGHTED VANITY MIRROR, SERIOUSLY???) NISSAN SHOULD TAKE ACTION AND RECALL THIS PART BASED ON HUNDREDS OF OCCURRENCES BEING DISCUSSED ON FORUMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339800June 23, 2010SEATS
2005 NISSAN MURANO SEAT BROKEN MOUNT. METAL MOUNT TO SEAT BASE HAS SHEARED OFF UNDER NORMAL USE CAUSING UNSAFE DRIVING CONDITION. SEAT MOVES VOLUNTARILY. AS THIS APPEARS TO BE A MANUFACTURING DEFECT THROUGH INSPECTION OF PART , A $1000 REPLACEMENT IS UNACCEPTABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339531June 22, 2010VISIBILITY
DRIVERS SIDE VISOR DROPS DOWN WITHOUT WARNING, INCLUDING WHILE DRIVING. OCCURS DURING HOT WEATHER, COLD WEATHER, ON SHORT DRIVES OR LONG ~ NO CONSISTENCY. UNSCREWED THE VISOR TO ATTEMPT TO FIND LOOSE SCREWS, NONE OF WHICH THERE WERE. ATTEMPTED TO USE VELCRO TO SECURE VISOR TO INTERIOR ROOF, BUT DID NOT STICK DUE TO CLOTH INTERIOR LINING OF ROOF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339381June 21, 2010SEATS
THE SEAT IN MY NISSAN MURANO WHILE I WAS TURNING THE SEAT JUST BROKE AND SENT ME SHIFTING AND MOVING TO THE LEFT. NOW MY SEAT ROCKS AND DOESN'T FEEL SECURE WHEN TURNING. IF THAT WAS TO BREAK DURING AN ACCIDENT IT COULD SEND THE PERSON TO FLY OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339406June 21, 2010LATCHES/LOCKS/LINKAGES
SINCE SPRING 2009, OUR 2005 NISSAN MURANO PASSENGER DOOR LOCK HAS BEEN FAILING TO OPEN WHEN USING EITHER THE REMOTE KEY FOB OR THE DRIVER DOOR LOCK. ALSO REAR HATCH HAS BEEN SIMILARLY FAILING TO UNLOCK/LOCK. SITUATION HAS PROGRESSED FROM 20-30% OF THE TIME TO 90% OF THE TIME FAILING TO FUNCTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339225June 20, 2010VISIBILITY
THE SUN VISORS ON MY 2006 NISSAN MURANO, BOTH DRIVER AND PASSENGER SIDE, FAIL TO STAY IN PLACE. THEY CONTINUALLY FALL DOWN AND ARE IN THE LINE OF VISION OF THE DRIVER. THIS IS CLEARLY A SAFETY ISSUE AS THE DRIVER IS MOMENTARILY BLINDED AT THE LEAST. IT ALSO CAUSES THE DRIVER TO JUMP AND MAY HAVE AN END RESULT OF A JERKED WHEEL. WE HAVE ATTEMPTED TO FIX THIS ON NUMEROUS OCCASIONS, BUT THE $400 ESTIMATE FOR EACH SHADE SEEMS FAR TOO STEEP TO PAY, ESPECIALLY WHEN I SEE THIS IS A VERY COMMON PROBLEM FOR NISSAN MURANOS OF ALL YEARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339242June 20, 2010SEATS
DRIVER'S SEAT FRAME BROKE WHILE DRIVING. THE SEAT ROCKED BACKWARDS AND WAS UNSTABLE DURING TURNS. IT BROKE DURING CITY DRIVING. I BELIEVE IF IT HAPPENED DURING HIGHWAY DRIVING, SOMEONE MIGHT LOOSE CONTROL OF THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339114June 19, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER MY TRANSMISSION FLUID HEATS UP THERE IS A HESITATION IN MY ACCELERATION OF ABOUT 4 SECOND. WHEN THE TRANSMISSION DOES ENGAGE THERE IS A JUMP FORWARD. THIS HAS CAUSED SOME PROBLEMS WHEN ENTERING TRAFFIC OR FROM A STOP IN TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339146June 19, 2010LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
POWER LOCK ON PASSENGER DOOR ON 2005 NISSAN MURANO WOULD NOT LOCK OR UNLOCK IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336959June 18, 2010POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING AT A SPEED 35 MPH, THERE WAS AN UNUSUAL FOUL ODOR EMITTING FROM THE AIR COMPARTMENTS AS WELL AS AN ABNORMAL NOISE FROM UNDERNEATH THE VEHICLE. SUDDENLY, THERE WAS A LOUD POP AND THE ENGINE BEGAN SMOKING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CVT TRANSFER CASE WAS BUSTED, WHICH WAS REPLACED AT THAT TIME. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 84,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10337014June 18, 2010SEATS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2005 NISSAN MURANO. CONSUMER STATES ISSUES RELATED TO THE SEAT DAMAGE AND OTHER PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED WHEN HER VEHICLE WAS RETURNED TO HER THE SEAT WAS BROKEN. THE DEALERSHIP CLAIMED THEY DIDN'T DAMAGE THE SEAT AND THAT A SEAT WELD WAS BROKEN. THE DEALERSHIP IMPLIED THAT MAYBE THE CONSUMERS HUSBAND BROKE THE SEAT DUE TO HIS SIZE WHEN HE EXITED THE VEHICLE WHEN HE DROPPED IT OFF. THE CONSUMER ALSO STATED SHE WAS CHARGED FOR RECALL WORK RELATING TO THE GAS TANK ASSEMBLY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339059June 18, 2010SEATS
DRIVER POWER SEAT OF NISSAN MURANO BREAKS FOR NO REASON WHILE I WAS DRIVING THE VEHICLE. I AM ONLY 179 LBS. LEFT REAR BRACKET BROKE AND SEAT BECOMES UNSTABLE. IT IS SHAKING FROM LEFT TO RIGHT AND FRONT TO REAR. WHEN PRESS THE BRAKE PEDAL, SEAT LEANS TO THE BACK. IT ALSO MAY BE DANGEROUS BECAUSE SEAT HAS A SAFETY BAG. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336747June 17, 2010SEATS
DRIVERS SEAT FRAME SNAPPED IN HALF. THIS CAR HAS NEVER BEEN IN ANY ACCIDENTS SO THERE IS NO REASON FOR THE ACTUAL FRAME TO HAVE BROKEN. IT IS VERY LOOSE AND WOBBLY AND THEREFORE VERY UNSAFE TO DRIVE. IT WOULD NOT HOLD UP IN THE CASE OF AN ACCIDENT. THIS IS NOT SOMETHING THAT SHOULD BREAK WITH NO REASON AS IT IS THE STRUCTURE OF THE VEHICLE. THIS IS VERY UNSAFE AND COULD CAUSE AN ACCIDENT OR CAUSE EXCESSIVE INJURY AS A RESULT OF AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336751June 17, 2010SEATS
DRIVERS SIDE SEAT FRAME SNAPPED COMPLETELY IN HALF. THIS IS THE BASIC STRUCTURE OF THE CAR AND SHOULD NOT BREAK WITH NO REASON. THIS CAR HAS NEVER BEEN IN ANY ACCIDENTS. THE SEAT IS VERY LOOSE AND THEREFORE VERY UNSAFE. IT COULD LEAD TO AN ACCIDENT OR CAUSE EXCESSIVE INJURY IF AN ACCIDENT OCCURRED AS THERE IS NO SUPPORT TO KEEP THE SEAT FROM MOVING. THIS IS VERY UNSAFE AND SEEMS TO BE A FACTORY DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336766June 17, 2010VISIBILITY
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED BOTH THE DRIVER'S AND PASSENGER'S SIDE SUN VISORS HAD FAILED AND WERE OBSTRUCTING THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER REPLACED THE DRIVER'S SUN VISOR AT THEIR EXPENSE HOWEVER, ADVISED THAT THE PASSENGER'S SUN VISOR WOULD BE THE CONTACT'S RESPONSIBILITY. THE MANUFACTURER CONFIRMED THE DEALER'S STATEMENT AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 50,000. UPDAETD 10/27/10. *LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336974June 16, 2010FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2007 NISSAN MURANO. CONSUMER STATES PROBLEM WITH FUEL METER RESULTING IN FAULTY READING OF THE FUEL LEVEL. *TGW THE CONSUMER STATED THE FUEL METER DID NOT SHOW THE CORRECT FUEL LEVEL, THE SERVICE ENGINE LIGHT ILLUMINATED AND THE CONSUMER STARTED EXPERIENCING STATIC IN THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY STATED THE VEHICLE WAS FIXED, HOWEVER THE CONSUMER EXPERIENCED THE SAME PROBLEM FOUR ADDITIONAL TIMES. EACH TIME THE CONSUMER WENT BACK TO THE DEALER, THEY REPLACED THE FUEL METER AND OTHER RELATED PARTS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336714June 16, 2010VISIBILITY
THE DRIVER'S SIDE SUN VISOR OF MY 2004 NISSAN MURANO WILL NOT STAY IN THE UP POSITION. EVERY TIME YOU GO OVER THE SMALLEST BUMP IT FALLS DOWN COVERING THE DRIVER'S VIEW OF THE ROAD UNEXPECTEDLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336347June 15, 2010SEATS
TOTALLY UNEXPECTEDLY, THE DRIVER'S SEAT TILTED BACKWARDS ALL OF A SUDDEN, ALMOST CAUSING AN ACCIDENT AS I LOST CONTROL FOR A WHILE. I TOOK THE CAR TO THE GARAGE AFTER WEDGING THE SEAT STATIONARY WITH BLOCKS OF WOOD. THE MECHANIC SAID THE WELD ON THE SEAT BRACKET BROKE AND THAT IT WAS MY RESPONSIBILITY TO FIX AT A COST OF $1100. DESPITE REPEATED ATTEMPTS TO GET NISSAN TO REPAIR WHAT WAS CLEARLY A FAULTY DESIGN THAT CAUSED METAL FATIGUE, THE SEAT STILL HAS NOT BEEN REPAIRED. I WENT ON THE INTERNET TO SEE IF ANYONE ELSE HAS HAD THIS PROBLEM AND FOUND IN A SHORT TIME ABOUT 200 INSTANCES OF THIS BRACKET BREAKING IN THIS SAME SPOT. THIS CAR HAS ONLY ABOUT 38,000 MILES AND HAS ONLY BEEN DRIVEN BY MYSELF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0