Nissan Murano Complaints (2009)

635 consumer complaints on file.

#10850354March 18, 2016
SERVICE BRAKES
BRAKING SYSTEM ON MY 2009 NISSAN MURANO HAD 5 FAILURES. ITS AN INTERMITTENT ISSUE. THE FIRST ISSUE HAPPENED WHILE I WAS DRIVING ON A HIGHWAY THAT DEAD END TO ANOTHER HIGHWAY. I PRESSED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I ENDED UP IN THE MIDDLE OF THE OTHER HIGHWAY. LUCKILY THERE WAS NO TRAFFIC AT THE TIME. THE BRAKES USUALLY GO BACK TO NORMAL AFTER STOPPING VEHICLE AND TURNING IT BACK ON AGAIN. ON 3/17/16, THE ISSUE HAPPENED AGAIN AND THIS TIME THE BRAKES DID NOT GO BACK TO NORMAL. I WAS ABLE TO BRING IT TO THE NISSAN DEALER AND THEY TEST DROVE IT AND THEY NOW UNDERSTAND WHAT WAS HAPPENING TO THE BRAKES. ON THE FIRST 4 ISSUES, WE BROUGHT IT TO THE LOCAL NISSAN DEALER, BUT THEY COULD NOT REPRODUCE THE ISSUE. THE BRAKING FAILURES HAPPENED ON CITY STREETS AND HIGHWAYS. I THINK THIS SHOULD BE A RECALL BY NISSAN. I'VE READ MANY BLOGS ON THIS ISSUE AND A LOT OF PEOPLE ARE HAVE THIS PROBLEM. FOR IT TO BECOME A RECALL, DO PEOPLE HAVE TO LOSE THEIR LIVES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845756March 9, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND FELT LIKE A SPONGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE BRAKE MASTER CYLINDER WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED A SECOND TIME AND THE CONTACT WAS INFORMED THAT THE ABS ACCUMULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837760February 23, 2016
ELECTRICAL SYSTEM
RADIO (AND) CLIMATE SYSTEM) KNOBS DO NOT WORK PROPERLY. RADIO SOMETIMES GOES TO FULL VOLUME WITHOUT ANY HUMAN INTERVENTION STARTLING THE DRIVER AND DIVERTING ATTENTION FROM THE ROAD TO TRY TO CONTROL THE RADIO VOLUME. THIS HAPPENS AT RANDOM TIMES WHILE DRIVING ON ALL KINDS OF ROADS AT VARIOUS TIMES. DATE LISTED BELOW IS NOT ACCURATE. THIS IS A CONTINUOUS AND ONGOING PROBLEM. IT HAPPENS AT RANDOM TIMES AND DATES. IT STARTED SOMETIME IN 2013 OR 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837342February 20, 2016
SERVICE BRAKES
BRAKES GO DOWN TO THE FLOOR AND AFTER A WHILE THEY GO BACK TO NORMAL THIS HAPPENS WHEN DRIVING BUT NOT ALL TO TIME HAD THE MASTER CYLINDER CHANGED AND THE PROBLEM STILL EXIST I WAS TOLD FROM MY LOCAL NISSAN DEALER THAT THEY HAVE NO INFORMATION ON THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837139February 19, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD AND THE STOPPING DISTANCE INCREASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT NO FAILURE WAS FOUND. THE DEALER DECIDED TO REPLACE THE MASTER CYLINDER A SECOND TIME, BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE ROTORS, BLED THE BRAKE LINE TROUBLE SHOOT, AND FOUND THAT THE ABS ACCUMULATOR MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE CONTACT INFORMED THE MANUFACTURER WHO OPENED AN INVESTIGATION AND CASE ON THE CONTACT'S BEHALF. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824204February 4, 2016
SERVICE BRAKES
WHEN I WAS COMING OFF OF AN EXPRESSWAY AND CAME TO A STOP, I HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT HAPPENED TO ME TWICE. UPON RESTARTING MY CAR, THE PROBLEM WENT AWAY. THE DEALERSHIP SAID THERE WAS A FAULT IN THE ABS SYSTEM. THIS WAS IMPEDING NORMAL DRIVING OPERATIONS...THE DEALERSHIP WANTED TO CHARGE ME $2600 TO REPAIR IT, ALTHOUGH THIS IS A FAULTY CONDITION IN THE VEHICLES MANUFACTURING (SOMETHING I SHOULD NOT HAVE TO PAY FOR). I'VE HAD TO DISABLE THE ABS CONTROLLER IN THE MEANTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823613February 1, 2016
ENGINE
VEHICLE WITH 70,000 MILES HAS HEAD GASKET LEAK. CAR HAS ONLY BEEN MAINTAINED BY DEALER FOR SERVICING. AFTER RESEARCHING MANY NISSAN OWNERS HAS HAD SAME PROBLEM WITH VEHICLE. SHOULD THESE VEHICLES BE RECALLED OR SHOULD CONSUMERS BE GAUGED FOR $40,000 FOR A VEHICLE THAT WILL ONLY LAST 70,000 MILES BEFORE HAVING ENGINE PROBLEMS. ALSO I CONTINUOUSLY HAVE PROBLEMS WITH THE TIRE PRESSURE MONITORING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819888January 13, 2016
ELECTRICAL SYSTEM
1-10-2016 BETWEEN 7:00 AND 7:30 I WAS ON MY WAY HOME, CAR IN MOTION ON A BUSY CITY STREET. IT WAS DARK OUTSIDE AND SNOWING, THUS SLICK ROADS. BRAKE AND BATTERY LIGHT CAME ON, CAR BEGAN TO LOSE POWER. BARELY MOVED AND VERY QUICKLY ALL ELECTRRICAL COMPONENTS WENT DEAD. STUCK IN THE MIDDLE LANE AT AN INTERSECTION, I TURNED ON MY HAZARDS IN FEAR OF BEING REAR ENDED. MY HAZARDS FAIRLY QUICKLY GOT DIMMER AND DIMMER. CALLED 911 AND ASKED TO HAVE A PATROL CAR PARK BEHIND ME WITH LIGHTS ON UNTIL MY HUSBAND COULD GET THERE TO TRY TO JUMP ME. CAR WOULD NOT SRART. WINDSHIELD WIPERS WERE ON DOING THERE OWN THING. COULD NOT SHUT THEM OFF. EVENTUALLY THEY TOO DIED. COULD NOT PULL OVER DUE TO HEAVY TRAFFIC AND CAR MOVED TO SLOW WHEN ISSUE BEGAN. PATROL CAR DID COME AND PARKED BEHIND ME WITH LIGHTS ON IN ORDER TO PREVENT AN ACCIDENT. HUSBAND CAME AND WAS ABLE TO JUMP START VEHICLE. ISSUE ALSO HAPPENED WHILE LEAVING A PARKING LOT, CAR IN MOTION. HUSBAND JUMP STARTED CAR. ALSO HAPPENED WHILE TAKING CHILD TO SCHOOL, PUT CAR IN NEUTRAL AND ACCELERATED AND CAR THEN GOT POWER BACK WHILE IN MOTION ON CITY STREET. NISSAN TECH SAID NISSAN CONSIDERS THIS AN INCONVENIENCE. I WAS SCARED OB BEING KILLED. ALSO, MY PASSENGER AIR BAG INDICATOR LIGHT IS ON STATING IT IS OFF. HAS BEEN ON SINCE ISSUE BEGAN. TAKING TO SHOP TO BE REPAIRED TODAY, BELIEVE THE ISSUE IS THE ALTERNATOR BUT NOT 100% SURE. WILL KEEP ALL RECEIPTS AND OTHER RECORDS OBTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817349January 1, 2016
AIR BAGS
I HAVE A 2009 NISSAN MURANO THAT IN MY OPINION HAS A VERY DANGEROUS SAFETY FLAW. A SMALL SENSOR IN THE PASSENGER SEAT HAS DECIDED NOT TO FUNCTION PROPERLY FOR NO APPARENT REASON(THE AIR BAG SENSOR LIGHT ON THE DASH JUST BEGAN TO BLINK BACK ON 9/6/15, I RESET IT SEVERAL TIMES BUT IT JUST CONTINUED TURNING BACK ON) THAT SENSOR NOW CAUSES FOR NEITHER AIRBAG (PASSENGER OR DRIVERS SEAT) TO WORK IN CASE OF AN ACCIDENT. I TOOK THE CAR TO THE DEALER ON 10/17/15 AND THEY GAVE ME A QUOTE THAT IS $ 3568 PLUS LABOR FOR REPAIR, I COMPLAINED TO NISSAN CONSUMER AFFAIRS AND ALL THEY COULD DO IS GIVE A 50% DISCOUNT FOR THE REPAIR. I FEEL THAT NISSAN SHOULD REPAIR THIS AS IT IS A GREAT SAFETY FLAW OF THE VEHICLE, MY VEHICLE IS NOT SAFE IN CASE OF AN ACCIDENT AS NEITHER THE DRIVER OR PASSENGER AIRBAG WILL FUNCTION IF I AM IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811908December 23, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 03/15/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811563December 21, 2015
AIR BAGS
PASSENGER SIDE AIR BAG "OFF" LIGHT IS ON. AIR BAG WARNING LIGHT IS BLINKING ON AND OFF. DEALER SAYS THE PASSENGER SEAT CUSHION HAS FAILED. NISSAN WILL NOT HELP AS THE CAR IS OUT OF WARRANTY! THE CAR HAD 30748 MILES ON IT ON 11/11/15 WHEN THE FAILURE OCCURRED, THIS HAPPENS MOVING OR NOT AND WITH PASSENGER OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811609December 21, 2015
SERVICE BRAKES
WHEN DRIVING THE 2009 NISSAN MURANO THE BRAKE PEDAL BEGAN TO LOSE ANY FIRMNESS AND IT WOULD GO ALL THE WAY TO THE FLOOR; THE BRAKES BARELY WORKED ENOUGH FOR ME TO GET HOME. MY HUSBAND TROUBLESHOT THE VEHICLE AND THERE WERE NO LEAKS, AIR IN THE SYSTEM, OR WORN BRAKE PADS. HE RESEARCHED AND FOUND THAT IF THE ABS FUSE IS REMOVED THE BRAKE PEDAL GOES BACK TO NORMAL WHILE DRIVING, BUT THERE WILL BE NO ANTI-LOCK BRAKES ONCE THE FUSE IS REMOVED. WHEN THE FUSE WAS REPLACED THE PEDAL KEPT THE FIRMNESS; THIS IS NOT A MECHANICAL ISSUE, BUT MORE LIKE AN ELECTRONIC PROBLEM WITH THE ABS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809787December 12, 2015
VEHICLE SPEED CONTROL
WHILE I WAS DRIVING ON A RURAL ROUTE, AT 9:10PM, THE CAR STARTED ACCELERATING WITHOUT MY FOOT. I PUT MY FOOT ON THE BREAK PEDAL. I STEPPED VERY HARD AND STARTED SLOWING DOWN. WHEN I LOOSEN THE PEDAL, THE CAR STARTED ACCELERATING. ALL THE SUDDEN I HEARD POPPING SOUND AND STARTED SLOWING DOWN. I THINK THAT WAS THE SOUND OF THE GAS PEDAL RELEASED. AT 9:15PM, THE GAS PEDAL WAS STUCK AGAIN. THE ACCELERATION WAS FULL AND REACHED TO THE 80 MILES VERY QUICKLY. I STEPPED THE BREAK PEDAL SLOWLY BUT VERY HARD THEN STARTED SLOWING DOWN. I TRIED TO PULL MY CAR ON THE SIDE OF THE ROAD BUT COULD NOT STOP. SO, I PUT THE GEAR INTO "N". I HARD THE GAS WAS STILL GOING. AS I STEPPED ON THE GAS PEDAL ONE MORE TIME, THE PEDAL WAS RELEASED, SO I COULD STOP. AS THE AREA DO NOT HAVE GOOD PHONE CONNECTIONS ANY WAY, I DROVE THE CAR AGAIN, SLOWLY, TO THE DEALER AND LEFT THE CAR THERE. IT WAS EXTREMELY DANGEROUS. IF THE DRIVER WAS MY WIFE, SHE PROBABLY HAD AN ACCIDENT. IF THE ROAD WAS ICY, IF DEER CAME OUT, IF THAT WAS IN CITY AREA OR IN OUR DRIVE WAY, I HAD VERY BAD ACCIDENT. WE BOUGHT THIS CAR IN THE MIDDLE OF AUGUST. TIRE PRESSURE RAMP IT ALWAYS ON, BUT EVERYTHING ELSE WAS GREAT UNTIL THIS. I WOULD NEVER WANT TO DRIVE THE SAME CAR EVEN AFTER A REPAIR. IT WAS AWFUL AND CAN NOT TRUST ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809156December 9, 2015
AIR BAGS, ELECTRICAL SYSTEM, WHEELS
TAKATA RECALL, AIRBAG ON PASSAGER SIDE INDCATOR LIGHT ON, TIRE LIGHT AND TIRE SLOW LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807866December 1, 2015
SERVICE BRAKES
BRAKES FAILED....DRIVING AT ABOUT 45 MPH ON HWY 90 IN PASS CHRISTIAN MS. COMING UP TO A RED LIGHT AND APPLIED BRAKES AND THE CAR SLOWED DOWN TO AROUND 30 MPH AND THEN BRAKE PEDAL WENT TO THE FLOOR. TRIED PUMPING THE BRAKE PEDAL BUT NO RESPOSE FROM THE BRAKES. WE RAN INTO A CAR STOPPED AT THE RED LIGHT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10807329November 29, 2015
SERVICE BRAKES
ON 2 OCCASIONS THE BREAK PEDAL WENT TO THE FLOOR WHILE APPLYING THE BREAKS WHILE DRIVING THE VEHICLE IN TRAFFIC WHILE ON THE CITY STREET. I WAS ABLE TO PUMP THE BREAKS AND STOP THE VEHICLE BUT THE BREAKING ABILITY WAS GREATLY REDUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806393November 23, 2015
STEERING
TAMARA RECALL THE STEERING TILT AND TELESCOPIC MOTORS BOTH DIED AT THE SAME TIME AND THE VEHICLE DOES NOT EVEN HAVE 70000 MILES. VEHICLE WAS JUST TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790348November 14, 2015
ELECTRICAL SYSTEM
I WAS RUNNING 40 MPH WHEN I SAW THE "BRAKE" AND "BATTERY" INDICATOR LIGHTS APPEAR. AFTER LESS THAN 1/2 MILE AND WHILE TURNING RIGHT TO ENTER THE FREEWAY ENTRANCE, THE CAR JUST STOPPED RUNNING DESPITE PRESSING ON THE GAS PEDAL. I TRIED TURNING ON THE IGNITION AGAIN BUT NOTHING HAPPENED. I TURNED ON THE HAZARD LIGHTS BUT EVEN THEY STOPPED WORKING AFTER A FEW MINUTES. I WAS SITUATED RIGHT WHERE CARS WOULD TURN TO GET TO THE FREEWAY ENTRANCE. IT WAS OBVIOUSLY AN UNSAFE PLACE FOR MY CAR TO GET STALLED SINCE CARS ARE TURNING RIGHT AND ACCELERATING TO GO UP AND TO THE RIGHT TO GET ONTO THE 680 SOUTH FREEWAY (AUTOMALL ENTRANCE). IT WAS ACTUALLY A GOOD THING THAT THERE WAS SOME OTHER CAR THAT BROKE DOWN CLOSE TO MY LOCATION. APPARENTLY SOME OTHER DRIVER HAD CALLED THE FREMONT POLICE AND, LUCKILY, 2 POLICE CARS WERE DEPLOYED SO 1 ENDED UP STAYING BEHIND MY CAR TO KINDA BLOCK THE OTHER CARS FROM HITTING MINE. THE POLICE WAITED UNTIL MY HUSBAND COULD GET TO ME AND JUMPSTART MY CAR. IT TOOK A COUPLE OF TRIES AND AFTER MY CAR STARTED WE TOOK IT TO PREMIER NISSAN AUTOMALL, GOT A NEW BATTERY INSTALLED, & DROVE TO WORK. THE FOLLOWING DAY, WHILE RUNNING AT 60MPH ON THE 680 S FREEWAY, THE "BRAKE" & "BATTERY" INDICATOR LIGHTS CAME ON AGAIN. I WAS PRAYING TO GET TO MY DESTINATION AS I WAS SO SCARED THAT MY CAR WOULD STOP AGAIN AND IT WAS MORE DANGEROUS THIS TIME AROUND AS I WAS ON THE FREEWAY. GOOD THING I GOT TO WORK BUT, AFTER READING OTHER MURANO 09 OWNERS' REPORTS ON FAILING ALTERNATORS, I KNEW THAT THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO BY THE NHTSA. THE PREMIER NISSAN WOULD NOT EVEN CHECK IF THE NEW BATTERY THAT WE BOUGHT WAS CHARGING PROPERLY. THEY SAID THERE'S A DIFFERENT FEE FOR THAT. I THINK THIS ALTERNATOR ISSUE IS NOT JUST FOR THE EARLIER MURANOS BUT ALSO ON THE NEWER MODELS, INLUDING THE 2009 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785892October 25, 2015
SERVICE BRAKES
I WAS BRAKING AT A STOP LIGHT WHEN I HIT A POT HOLE AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR, I WAS ABLE TO PUMP THEM UP ENOUGH TO GET HOME. I DON'T HAVE ANY LEAKS AT CYLINDERS AND MY PADS ARE NEW AND MY FLUID LEVEL IS OK I AM AN AIRCRAFT MECHANIC AND UNDERSTAND HOW ABS SYSTEMS WORK THE NEXT DAY THE BRAKES WERE STILL LOOSING PRESSURE SO I TOOK A RUBBER MALLET AND TAPPED ON THE ABS VALVE WHILE MY FRIEND APPLIED PRESSURE TO THE BRAKE PEDAL, THE PROBLEM IMMEDIATELY WENT AWAY. IT LOOKS LIKE THE ABS ANTI SKID VALVE IS INTERNALLY BYPASSING FLUID I CALLED MY NISSAN SERVICE CENTER AND THEY SAID THERE ARE NO RECALLS ON THE ABS ANTI SKID MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783262October 19, 2015
SERVICE BRAKES
THE PRESSURE WHEN APPLYING BRAKES GOES OUT AND REQUIRES YOU TO PRESS BRAKE PEDAL ALL THE WAY TO THE FLOOR, NOT REQUIRING DRIVER ENOUGH TIME TO BRAKE PROPERLY AND CAN CREATE A TRAGEDY IN RUSH HOUR TRAFFIC. HAPPENS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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