Nissan Murano Complaints

5,967 consumer complaints on file.

#10376934January 17, 2011
SEATS
MY WIFE WAS DRIVING OUR 2006 NISSAN MURANO. UPON TAKING A TURN, THE DRIVERS SEAT SUDDENLY SHIFTED TO ONE SIDE. (MY WIFE IS MEDIUM BUILD, ABOUT 155 POUNDS.) WHEN SHE RETURNED HOME, I INSPECTED THE SEAT AND FOUND THAT ONE OF THE MOUNTING BRACES UNDER THE SEAT HAD BROKEN. THE SEAT NOW ROCKS SIDE TO SIDE. I RESEARCHED THIS ON LINE AND FOUND THAT THIS IS NOT AT ALL AN UNUSUAL THING THAT HAPPENS TO THESE SEATS. I WENT TO MY LOCAL NISSAN DEALER AND WAS TOLD THEY HAVE HAD 4 CASES OF THIS HAPPENING RECENTLY. THE SERVICE MAN (SCOTT) EVEN TOLD ME THIS HAPPENED TO HIS 2005 MURANO. THEIR SOLUTION WAS TO REPLACE THE ENTIRE SEAT AT AN ESTIMATED COST OF $1100. EVEN IF I REPLACED THE ENTIRE SEAT, THERE IS NO GUARANTEE THAT THE NEW SEAT WOULDN'T BREAK AS WELL, SINCE IT IS THE SAME DESIGN. THEY AGREED THAT THERE HAS BEEN PROBLEMS WITH THE SEATS, NOT ONLY ON THE 2006 MODELS, BUT OTHER YEARS AS WELL. SINCE MY VEHICLE WAS MORE THAN 36 MONTH OLD, THERE WAS NO WARRANTY OR REPLACEMENT OF ANY KIND OFFERED BY NISSAN. THEY AGREED THAT ALL THAT NEEDED TO BE DONE WAS TO REMOVE THE SEAT AND SPOT WELD THE BROKEN BRACKET, BUT THAT THEY "HAD NO WELDING EQUIPMENT" AND SUGGESTED I FIND SOMEONE WHO WELDS AND TAKE CARE OF IT MYSELF. IT SEEMS TO ME THAT NISSAN WOULD BE CONCERNED THAT ONE OF THESE SEATS MIGHT BREAK WHILE AT EXPRESSWAY SPEEDS, CAUSING THE DRIVER TO OVERSHIFT AND BE INVOLVED IN AN ACCIDENT. IT IS MY HOPE THAT SOMETHING BE DONE BY NISSAN TO REMEDY THIS POTENTIALLY DANGEROUS SITUATION. I AM CURRENTLY DRIVING THIS VEHICLE WITH A 4X4 AND 2X4 BLOCK PROPPED UNDER THE SEAT TO KEEP IT FROM ROCKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377528January 16, 2011
ENGINE AND ENGINE COOLING
THE FIRST INCIDENT OCCURRED WHILE I WAS DRIVING 60MPH ON THE INTERSTATE. THE CAR BEGAN DO LOSE ACCELERATION. IT JERKED AND FINALLY BEGAN TO RESPOND TO THE GAS PEDAL. THE SES LIGHT CAME ON ALSO. IT WAS REPAIRED AT THE DEALERSHIP WHERE THEY SAID IT WAS THE OXYGEN SENSORS. THIS COST $1000.00. FIVE MONTHS LATER THE CAR LOST POWER WHILE I WAS DRIVING IN A TUNNEL. I CAME TO A COMPLETE STOP, TURNED THE CAR OFF AND RESTARTED IT. I DROVE STRAIGHT TO THE DEALERSHIP BUT BEFORE GETTING THERE THE CAR LOST POWER AGAIN AT A STOPLIGHT, , WOULD NOT ACCELERATE, FINALLY REGAINED SOME POWER AND I BASICALLY COASTED INTO THE DEALERSHIP. I WAS TOLD IT WAS NOW A CAMSHAFT AND CRANKSHAFT SENSOR. THIS COST 420.00. A FEW WEEKS LATER AFTER COMING OFF THE RAMP OF THE INTERSTATE THE CAR LURCHED SO HARD THAT IT HURT MY BACK. I FELT LIKE IT JUMPED OUT OF GEAR BUT IT WAS STILL IN DRIVE AND LOST ACCELERATION AGAIN. I RESTARTED IT AND CALLED THE DEALERSHIP AGAIN. THE NEXT DAY THE SES LIGHT CAME ON. I HAVE RESEARCHED THIS ON THE COMPUTER AND FOUND OUT THAT MANY 2003 NISSAN MURANOS WERE RECALLED FOR THIS VERY PROBLEM BUT MY VIN NUMBER IS NOT ON THE LIST. IT STATED THAT THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT AND NEEDS TO BE REPLACED. IT STATED THAT THE CAR COULD STOP WITHOUT WARNING AND CAUSE A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376867January 16, 2011
VISIBILITY
SUN VISORS ON MY 2006 NISSAN MURANO FALL DOWN WHEN I GO OVER ROUGH PAVEMENT OR DIPS. I PUSH THEM BACK IN PLACE, AND AS I AM DRIVING THEY START WORKING THEIR WAY TO THE DOWN POSITION. DEALER SAYS MY EXTENDED WARRANTY WILL NOT COVER IT. THIS IS DEFINITELY AS DEFECT IN PART WORKMANSHIP. NISSAN NEEDS TO ADMIT PARTS ARE DEFECTIVE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376654January 14, 2011
SEATS
DRIVER'S SEAT. UNDERNEATH THE REAR OF DRIVER'S SEAT IS A METAL BRACKET THAT SNAPPED, CAUSING SEAT TO ROCK. BROUGHT IT TO TWO PLACES AND WAS TOLD IT'S PROBABLY A FACTORY DEFECT. BROUGHT BACK TO DEALER AND ALSO FILED A CLAIM WITH DEALER'S CONSUMER AFFAIRS DEPARTMENT AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT AS FAR AS A FACTORY RECALL OR REPAIRING AT NO COST TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376655January 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS ABOUT TO PARK THE 2006 MURANO (SL, AWD), ABOUT 3 YARDS FROM REACHING THE SPOT. THE CAR SUDDENLY ACCELERATED FORWARD AND HIT THE CONCRETE WALL HARD, DAMAGING THE FRONT BUMPER - I COULD NOT REACT TO BRAKE THE CAR IN TIME. IT'S RATHER SCARY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376710January 14, 2011
UNKNOWN OR OTHER
WHEN DRIVING 2 HOURS OR MORE ON HIGHWAY AND WHEN ENTERING IN STOP AND GO TRAFFIC , ENGINE DOES NOT RESPOND TO THE GAS PEDAL FOR 3-5 SECONDS AND THEN IT DARTS FORWARD. THIS HAPPENED 4 OR MORE TIMES IN ONE OCCURRENCE. NISSAN MURANO SE 2003 AWD. I BOUGHT 1 MONTH AGO AT 121000 MILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376609January 13, 2011
POWER TRAIN
CAR WOULD NOT DRIVE WHEN IN DRIVE AND NOW THE TRANSFER CASE IS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376328January 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2004 NISSAN MURANO BROKE DOWN ABOUT 4 WEEKS AGO ON THE FREEWAY. THERE WERE LOUD GRINDING NOISES, AND WOULD NOT ACCELERATE OVER 40 MPH. IT WAS TOWED TO THE NEAREST NISSAN DEALER, AND IS STILL THERE OVER THREE WEEKS LATER. THE DEALER SAYS IT IS THE TRANSMISSION, AND THAT A NEW TRANSMISSION HAS BEEN ORDERED, BUT IS ON BACK ORDER. WE HAVE CONTACTED THE NISSAN DEALER WHERE WE BOUGHT THE VEHICLE, AND THEY SO FAR HAVE NOT TAKEN ANY RESPONSIBILITY. IT IS SUPPOSED TO BE COVERED BY WARRANTY, BUT HAVE BEEN READING ABOUT ALL THE OTHER NISSAN MURANO OWNERS WITH THE SAME TRANSMISSION PROBLEM. OUR NISSAN HAS 64,000 PLUS MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376125January 10, 2011
FUEL SYSTEM, GASOLINE
FUEL GAUGE DOES NOT REGISTER ACCURATE LEVEL OF FUEL IN TANK. SAFETY CONCERN AS NOT ABLE TO ACCURATELY KNOW HOW MUCH GAS IS IN TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376131January 10, 2011
STEERING
I HAVE A 2006 NISSAN MURANO. IN DECEMBER OF 2010 I NOTICED THE POWER STEERING RESERVOIR WAS AS LOW, AND REFILLED IT. THREE DAYS LATER A NOTICED A LEAK UNDER THE CAR WHERE I PARKED, AND THE POWER STEERING RESERVOIR WAS EMPTY AGAIN. SINCE THEN I HAVE FOUND OUT THE HIGH PRESSURE HOSE TO THE POWER STEERING NEEDS TO BE REPLACED. THE CAR HAS ONLY 52,000 MILES ON IT. I DID SOME INVESTIGATION ON THE INTERNET AND FOUND THIS A COMMON PROBLEM FOR THIS CAR. I BELIEVE THIS SHOULD BE A RECALL ISSUE FOR NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375491January 10, 2011
SEATS
I WENT TO SIT IN MY DRIVERS SEAT AND I HEARD A VERY LOUD CRACK AND MY SEAT BROKE. IT NOW ROCKS AND LEANS INTO THE DIRECTION OF THE DRIVER SIDE DOOR. THE SEAT LITERALLY ROCKS AND IS VERY UNSTABLE. IF THE SEAT COMES COMPLETELY UNHINGED DURING THE DRIVING PROCESS OR IN AN ACCIDENT THE DRIVER COULD BECOME SEVERELY INJURED DUE TO THE INSTABILITY. IN ADDITION, IT CAUSES MY SEATBELT TO GET STUCK IN BETWEEN SEAT AND DOOR BECAUSE SEAT TOUCHES THE DOOR WHEN SITTING IN IT. I CALLED THE DEALERSHIP AND THIS FIX IS APPROX $1000 TO $1200. I NOTICED ONLINE AND ON THIS SITE THAT THERE ARE NUMEROUS COMPLAINTS WITH THIS EXACT PROBLEM AND NOTHING HAS BEEN DONE TO FORCE THE AUTOMAKER TO FIX THIS PROBLEM. WE NEED SERIOUS ACTION QUICKLY BECAUSE THIS IS A VERY EXPENSIVE REPAIR AND NISSAN SHOULD BE LIABLE FOR IT AS THIS IS HAPPENING ACROSS THE COUNTRY AND IS VERY UNSAFE FOR THE DRIVER AND OTHER VEHICLES THAT COULD BE AFFECTED IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375293January 9, 2011
SEATS
WHILE DRIVING HOME ON A SMOOTH, EVEN SURFACE ROAD, I HEARD A "SNAP" AND FELT MY DRIVER'S SEAT COLLAPSE/SAG NOTICEABLY. FURTHER INVESTIGATION REVEALED THAT THE SEAT TRACK (OR ADJUSTER ASSEMBLY) HAD BROKEN ON THE BACK LEFT MOUNT. AT FIRST IT LOOKED LIKE A NEW TRIANGULAR BRACKET WOULD BE NEEDED TO REPAIR THE BREAK, BUT IT TURNS OUT THAT THE TRACK IS ONE ENTIRE ASSEMBLY. NO ROUGH RIDING OR DRIVING CONDITIONS WERE PRESENT AT THE TIME OF THE BREAK. I DO NOT DO ANY ROUGH/OFF ROAD DRIVING. I HAVE READ NUMEROUS COMPLAINTS ABOUT MURANO SEATS BREAKING ON THE INTERNET FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375212January 8, 2011
SEATS
NISSAN MURANO 2005 FRONT DRIVER SEAT HAS COME LOOSE ON ONE SIDE, IS LOPSIDED AND ROCKS BACK AND FORTH WHILE CAR IS IN MOTION,WHILE TURNING,BRAKING AND WHEN IT COMES TO A STOP. EVEN WHILE YOU ARE WEARING YOUR SEAT BELT YOU HAVE NO SAFETY RESTRAINT AS YOUR BODY IS PROJECTED FORWARD AND SIDEWAYS FROM YOUR SEAT WHILE DRIVING. I WEIGH 170 AND MY WIFE, WHO IS THE PRIMARY DRIVER WEIGHS 125 LBS. DURING ONE DRIVING INCIDENT,MY WIFE WAS AVERTING A TREE LIMB ON THE ROAD AND MADE A QUICK, BUT SLOW TURN ONLY TO BE JOSTLED TO THE SIDE OF THE CAR AND HITTING HER HEAD ON THE DRIVER WINDOW. LUCKILY SHE WAS NOT INJURED AS THE TURN WAS MINIMAL. NOTHING EXTRAORDINARY HAPPENED TO LEAD TO THE SEAT BREAK. ONE DAY MY WIFE SAT IN THE SEAT AND NOTICED IT FELT FUNNY. THE SEAT REPAIR IS NOT UNDER WARRANTY. COST OF REPAIR WOULD BE UPWARDS OF $1200. AN AMOUNT WE CANNOT AFFORD. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375219January 8, 2011
SEATS
DRIVERS SEAT LIFTER CARRIAGE FRAME IN MY 2004 MURANO HAS BROKEN. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375138January 7, 2011
SEATS
DRIVER SEAT SUPPORT FRAME POPPED WHILE ON THE INTERSTATE AND LEANED FORWARD AND TO THE LEFT. THIS CAUSED ME TO ALMOST HIT ANOTHER CAR BESIDE ME. NOW THE SEAT ROCK IS LIKE A ROCKING CHAIR AND MOVES WITH THE MOVEMENT ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374892January 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
AFTER SHIFTING GEAR IN THE 2009 NISSAN MURANO FROM DRIVE TO REVERSE OR REVERSE TO DRIVE, THE CAR CONTINUES TO ROLL IN PREVIOUS GEAR EVEN WITH THE GAS PEDAL PRESSED. THIS IS SEVERE ON HILLS AND HAS RESULTED IN NOT BEING ABLE TO DRIVE THE CAR IN THE DESIRED DIRECTION. THIS IS AN EXTREMELY DANGEROUS DEFECT. ALSO-THE CAR ENABLES THE KEY TO BE REMOVED AND CAR SHUT OFF WHILE TRANSMISSION IS IN DRIVE OR REVERSE AND THE CAR CONTINUES TO MOVE IN EITHER DIRECTION EVEN WITH THE CAR POWERED OFF! IT DOES NOT LOCK OR PREVENT YOU FROM SHUTTING CAR OFF - EXTREMELY DANGEROUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374821January 5, 2011
SEATS
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE DRIVERS SIDE SEAT METAL BRACKET WAS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT IT WOULD COST HIM $1300 FOR THE REPAIRS. THERE WERE NO RECALLS OR WARRANTIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,000. . UPDATED 03/03/11 *BF THE CONSUMER STATED THE SEAT ROCKS DRASTICALLY SIDE TO SIDE AND UP AND DOWN AS HE TURNS THE VEHICLE OR HITS A BUMP IN THE ROAD. THE CONSUMER WAS INFORMED A NEW SEAT FRAME WOULD COST $ 1500 UPDATED 05/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374818January 5, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, VISIBILITY, AIR BAGS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OVER A BUMP, THE SUN VISOR WOULD FALL DOWN WITHOUT ASSISTANCE. THE SUN VISOR WOULD REMAIN IN AN UPWARD POSITION WHEN SECURED WITH VELCRO STRAPS. IN ADDITION, THE PASSENGER SIDE AIR BAG SENSOR WOULD NOT FUNCTION. WHILE DISPENSING FUEL THE AUTOMATIC NOZZLE CLICKED OFF CONTINUOUSLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374871January 5, 2011
VISIBILITY
I OWN A 2005 NISSAN MURANO. THE SUNVISOR ON THE DRIVER'S SIDE WOULDN'T STAY UP AND WAS RIGHT IN MY LINE OF SIGHT. I HAD IT REPLACED AND COST NEARLY $400. NOW THE PASSENGER SIDE WON'T STAY UP EITHER. THE PRICE HAS INCREASED TO NEARLY $500!!! THIS IS A SAFETY HAZARD AND NEEDS TO BE RECALLED BY NISSAN. I CAN'S SAFELY DRIVE THE CAR WITH THE SUN VISOR ALWAYS IN THE DOWN POSITION. I HAVE TRIED VELCRO AND IT WON'T HOLD IT UP. I SAW ONLINE THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THIS PROBLEM AND NISSAN REFUSES TO HELP ANY OF THEIR CUSTOMERS EXCEPT TO PAY THE COST OF REPLACEMENT. THIS IS A SAFETY ISSUE AND NISSAN NEEDS TO ISSUE A RECALL ON THEIR SUN VISORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374706January 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO TRANSFER CASE OIL SEAL LEAK THE THIRD TIME WITHIN FEW MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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