Nissan Murano Complaints (2009)

635 consumer complaints on file.

#10960213March 12, 2017
AIR BAGS
MY VEHICLE AIR BAG LIGHT CAME ON TOOK IT TO SHOP THEY WILL NOT FIX IT SAID THE SENSOR IN PASSENGER SEAT NEEDS REPLACED. I KNOW THERE WERE RECALLS FOR THIS PROBLEM BEFORE BUT THEY TELL ME THEY ONLY RECALLED CERTAIN 2009 MURANO'S BUT LOOKING ONLINE THIS SEEMS TO BE A PROBLEM WITH ALL NISSANS. SO I AM WONDERING WILL THERE BE A RECALL WITH THIS NISSAN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958943March 6, 2017
SERVICE BRAKES
MY BRAKES WENT OUT. THE BRAKE CALIPER OR ABS PUMP IS BAD. THEY ARE EXPENSIVE PARTS TO RPLACE ONE AND THEN REPLACE THE OTHER ESPICALLY WHEM THE BRAKE MASTER CYLINDER MAY GO BACK OUT IN 6 MONTHS. I SEE MANY COMPLAINTS THAT IT WENT BAD IN 3 TO 6 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958510March 3, 2017
SERVICE BRAKES
ABS? I HAVE LOST BRAKE PRESSURE TWICE, 6 MONTHS APART. FIRST TIME I WAS EXITING INTERSTATE 40, HIT A SMALL HOLE IN THE ROAD BEFORE THE STOP LIGHT AND MY BRAKE PEDDLE WENT TO THE FLOOR. THANKFULLY I WAS ABLE TO STOP. THE "SPONGY" BRAKE CONTINUED UNTIL I STOPPED ABOUT 5 MINUTES LATER. AFTER TURNING THE CAR OFF AND RESTARTING, THE BRAKES WERE FINE. THE NEXT INSTANCE WAS WHEN I WAS LEAVING WORK. AGAIN, I HIT A SMALL BUMP IN THE ROAD AND THE BRAKE PEDDLE WENT TO THE FLOOR. THE "SPONGY" BRAKE CONTINUED UNTIL I STOPPED, TURNED MY CAR OFF AND RESTARTED. THE BRAKES WERE FINE AFTER THAT. I'M CONCERNED FOR MY SAFETY. WHAT HAPPENS NEXT TIME WHEN I HAVE NO BRAKES AT ALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956268February 22, 2017
SERVICE BRAKES
1. DROVE VEHICLE TO TOWN TO GET GROCERIES. AT THE FIRST STOP SIGN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. HAD TO PUMP BRAKES AFTER CAR DID NOT STOP. STOPPED IN MIDDLE OF INTERSECTION. 2. DROVE CAR BACK HOME. CALLED THE AUBERT TOW SERVICE IN INDIANOLA, IA AND THEY PICKED UP CAR ON A FLAT BED TRAILER AND DELIVERED TO AVIITT AUTOMOTIVE IN INDIANOLA, IA. 3. I AM CLOSING A COPY OF THE DEFECTIVE ISSUE ON THE NISSAN. THE ABS BRAKE ACTUATOR AND ELECTRIC UNIT FAILED. 4. MILES ON THE VEHICLE IS 60,088. 5. THE DATE OF THE INCIDENT IS 2-16-2017 6. THE MECHANIC STATED THE ACTUATOR IN THE 2009 WAS REPLACED ON LATER MURANO. 7 THERE IS NO RECALL ON THE 2009 NISSAN MURANO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954587February 14, 2017
SERVICE BRAKES
SPONGY BRAKE; HAD TO BRAKE PUSHING PEDAL ALMOST DOWN TO THE FLOOR. NO WARNING. MECHANIC THOUGHT IT WAS A CYLINDER ISSUE BUT NOT THE ISSUE. NISSIAN MECHANIC STATED IT'S A COMMON PROBLEM WITH THE 2009 NISSIAN MURANO & THE SOLUTION IS TO REPAIR THE ABS MOTOR MODULATOR VALVE. CAR HAS 91,000 MILES...UPDATED 03/29/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954284February 13, 2017
AIR BAGS
PASSENGER AIRBAG NO LONGER WORKS. SENSOR LIGHT ON DASHBOARD IS ALWAYS ON. SUTHERLIN NISSAN SAYS WE ARE RESPONSIBLE FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950185February 7, 2017
SERVICE BRAKES
BRAKE PEDAL WENT TO FLOOR WITHOUT WARNING. VEHICLE FAIL TO STOP. NISSAN DEALER DIAGNOSED A FAILED ABS SYSTEM. NEW MODEL MURANOS HAVE A RECALL FOR THE SAME THING BUT NOT THE 2009.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948997February 2, 2017
SERVICE BRAKES
VEHICLE HAS DEVELOPED A SOFT BRAKE PEDAL THAT REQUIRES THE PEDAL BE DEPRESSED COMPLETELY TO THE FLOOR TO INITIATE BRAKING. BRAKE PADS, BRAKE FLUID, AND BRAKE LINES HAVE BEEN CHECKED WITH NO APPARENT ISSUES. NUMEROUS OWNERS OF THIS VEHICLE MAKE/MODEL ARE REPORTING THIS SAME ISSUE WITH NO APPARENT RESOLUTION. I'M VERY CONCERNED ABOUT THE SAFETY ISSUE THIS PROBLEM PRESENTS WHILE OPERATING THIS VEHICLE. NISSAN NEEDS TO STEP IN AND IDENTIFY THE ROOT CAUSE AND CORRECTIVE ACTION TO PREVENT UNNECESSARY INJURIES OR LOSS OF LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948459January 30, 2017
ELECTRICAL SYSTEM
WITHIN A PERIOD OF LESS THAN A MONTH, ALL 4 OF THE ELECTRONIC DOOR LOCKS ON ALL 4 DOORS OF MY NISSAN MURANO S HAVE FAILED. INITIALLY, THE PROBLEM WAS ISOLATED TO JUST 1 OR 2 DOORS, AND SOMETIMES IT WOULD VARY AS TO WHETHER THE DOOR WOULD LOCK OR UNLOCK WHEN EITHER PRESSING THE REMOTE ENTRY KEY FOB OR USING THE INTERIOR DOOR UNLOCK BUTTON. NOW, NO DOOR WILL LOCK/UNLOCK AT ALL. THEY CAN ONLY BE MANUALLY UNLOCKED BY PRESSING THE ROCKER SWITCH AT THE DOOR. WHILE DRIVING THE CAR, I AM UNABLE TO SECURELY LOCK ALL 4 DOORS. WHEN I EXIT THE VEHICLE, AND MANUALLY LOCK THE DOORS, UPON RETURNING, I AM UNABLE TO UNLOCK THE DOORS WITHOUT FIRST USING THE KEY IN THE DRIVERS DOOR (THE ONLY 1 WITH A KEY LOCK), AND THEN ENTERING THE VEHICLE, AND MANUALLY UNLOCKING THE OTHER 3 DOORS. THIS IS A SAFETY HAZARD WITH SMALL CHILDREN, AS I CAN NOT LEAVE THEM IN THE PARKING LOT BY THEMSELVES FOR ME TO ENTER THE VEHICLE TO GET THEIR DOOR UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947315January 24, 2017
SERVICE BRAKES
WHILE APPLYING MY BRAKES TO STOP I HIT A BUMP AND I COULDN'T BRAKE. MY BRAKES LOST ALL PRESSURE, THE PEDDLE WENT ALL THE WAY TO THE FLOOR AND I WAS UNABLE TO STOP MY VEHICLE AT THE STOP SIGN. I RAN THE STOP SIGN AND SLOWLY I GOT MY VEHICLE TO STOP BY LOWERING MY GEAR. I HAD ALREADY REPLACED MY BREAK PADS AND ROTORS LAST YEAR AND MY FLUIDS HAD BEEN CHECKED JUST A MONTH AGO. I TOOK MY VEHICLE TO THE SHOP AND THEY CHECKED MY BRAKES AND THE FLUID WHICH WERE ALL FINE. THE SHOP WAS ABLE TO MAKE THIS CONDITION HAPPEN NUMEROUS TIMES OVER AND DIAGNOSED THE PROBLEM. THE ABS VALVE WAS STUCK OPEN WHEN HITTING A BUMP AND THUS NO BRAKE PRESSURE. I LOOKED ON THE RECALL WEBSITE AND NOTICED THIS SAME ISSUE HAPPENED TO THE 2014 AND 2015 MODELS AND THIS HAD BEEN RECALLED FOR THESE VEHICLES. ALSO, I WENT ONLINE AND FOUND A BLOG OF COMPLAINTS ABOUT THIS SAME ISSUE WITH THE 2009 VEHICLE FROM OTHER OWNERS. THIS SHOULD BE RECALLED JUST LIKE THE OTHER YEARS. VERY SCARY TO HAVE HAD THIS HAPPEN AND KNOW THAT IT MAY HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945004January 13, 2017
ELECTRICAL SYSTEM, ENGINE
I OWN A NISSAN MURANO 2009, THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR. THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTER WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH. THE ONLY WAY TO MOVE THE VEHICLE IS TO HAVE IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943991January 9, 2017
SERVICE BRAKES
2009 NISSAN MURANO LOSES BRAKE PRESSURE AFTER HITTING BUMPS WHILE BRAKING. BRAKE PEDAL GOES SOFT AND DRIVER IS REQUIRED TO PUSH BRAKE PEDAL 3/4 OF PEDAL TRAVEL BEFORE BRAKES ENACT. WE'VE OWNED THIS VEHICLE 05/2015 AND THIS IS THE 4TH RIME THIS HAS HAPPENED. VEHICLE IS IN THIS CONDITION PRESENTLY. ONCE STOPPED THE VEHICLE STAYS PUT. THE SYMPTOM CORRECTS ITSELF BETWEEN A FEW HOURS TO 1-2 DAYS. I'VE HAD A LOCAL DEALER LOOK AT VEHICLE BUT SYMPTOM WAS GONE ON ARRIVAL. AT THEIR SUGGESTION, THEY REPLACED THE BRAKES. IT'S VERY SPORADIC AS TO WHEN IT HAPPENS OR THE SEVERITY OF THE BUMPS TO CAUSE ISSUE. THE BRAKES FLUID IS CLEAN AND AT PROPER LEVEL, ROTORS ARE IN GOOD SHAPE, AND NO WARNING OR ABS LIGHTS ON DASHBOARD. THERE ALSO HAS BEEN NO CODES THROWN BY COMPUTER. I REMOVED AND RESEATED ABS FUSE BUT ISSUE STILL REMAINS. A QUICK ONLINE SEARCH REVEALS MULTIPLE OWNERS HAVING SAME ISSUE SINCE AT LEAST 2010. ALTHOUGH THE BRAKES DON'T FAIL ENTIRELY, IT CAN CAUSE ACCIDENTS WHEN PEDAL TRAVEL REQUIREMENTS CHANGE UPON BRAKING. IT MAY BE A PRE-CURSOR TO A COMPLETE FAILURE IF NOT ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943704January 8, 2017
SERVICE BRAKES
AFTER EVERY TIME THE ABS HAS BEEN ENGAGED FROM SLIDING ON ICE/SNOW ETC, THE BRAKES ARE EXTREMELY SOFT AND SPONGY. LASTS ABOUT A WEEK OR SO BEFORE THE BRAKES RETURN TO NORMAL. PREVIOUSLY HAD DEALERSHIP LOOK AT THE PROBLEM BUT THEY WERE UNABLE TO FIND THE CAUSE. HAS BEEN GOING ON FOR AT LEAST THE LAST FEW YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939532January 3, 2017
SERVICE BRAKES
WE HAVE HAD TWO INCIDENTS NOW WHERE THE BRAKES HAVE FAILED ON OUR 2009 MURANO. AFTER HITTING A POT HOLE WHILE ENTERING AN INTERSECTION, I TRIED TO TURN RIGHT. I WENT TO HIT MY BRAKES IN THE TURN BUT FOUND THEY WERE NOT WORKING. I PUSHED THE PEDAL TO THE FLOOR WITH NO CHANGE. I THEN REPEATEDLY PUMPED THE BREAKS TO GET SOME KIND OF TRACTION AND WAS EVENTUALLY ABLE TO COME TO A STOP. BECAUSE OF MY LOCATION IN THE INTERSECTION, I THEN HAD TO CONTINUE TO CLEAR THE AREA. THE BRAKES CONTINUED TO BE "SOFT" UNTIL I WAS ABLE TO GET TO A SAFE PLACE. I TURNED THE VEHICLE OFF AND RESTARTED AFTER SEVERAL MINUTES. THE BRAKE SYSTEM APPEARED TO RESET AND I HAD NO FURTHER PROBLEMS. THE FIRST OCCURRENCE WITH BRAKES FAILING WAS SEVERAL WEEKS AGO, THE SAME THING HAPPENED WHILE MY DAUGHTER WAS DRIVING. SHE HIT A BUMP IN THE ROAD, AND THEN LOST ALL BRAKING. HER SPEED WAS MINIMAL AND SHE WAS ABLE TO STOP. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THERE WERE NO OTHER PROBLEMS UNTIL TODAY. NEW BRAKES AND ROTORS WERE PUT ON APPROXIMATELY 9 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938991January 1, 2017
TIRES, WHEELS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I PURCHASED MY MURANO 5 YEARS AGO AND I'VE HAD A FEW ISSUES BUT BEEN VERY HAPPY WITH PURCHASE OTHER THAN 2 THINGS! 1 THE WHEEL VALVES HAVE BEEN A COMMON ISSUE IN ON MY THIRD SET OF TIRES BUT I'M CONSTANTLY HAVING TO AIR THEM DUE TO THE VALVE IN SIDE THE TIRE! MINE ISN'T LISTED UNDER RECALL IT THERE IS A RECALL ON OTHER NISSAN WITH SAME ISSUE. THE SECOND MY STEREO LOCKED UP CDS AND THE WARRANTY DIDN'T COVER THIS WAS A WEEK AFTER PURCHASE THAT WAS. WET DISAPPOINTING AFTER PAYING OVER 30,000 FOR IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938849December 30, 2016
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INSTEAD. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD ACCELERATE AT A HIGH SPEED. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR. THE CONTACT PLACED THE VEHICLE IN PARK, BUT THE ENGINE KEPT REVVING. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF, BUT ONCE IT RESTARTED, THE RPMS KEPT INCREASING AND A POPPING SOUND WAS HEARD. THE VEHICLE WAS TURNED OFF AGAIN AND OPERATED NORMALLY WHEN IT WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938572December 29, 2016
SERVICE BRAKES
THE BRAKES IN OUR 2009 NISSAN MURANO INTERMITTENTLY FAIL ABOUT ONCE OR TWICE A MONTH. WHEN A FAILURE OCCURS THE BRAKE PEDAL GOES DOWN TO THE FLOOR AND THE VEHICLE SLOWS, BUT DOES NOT STOP. SEVERAL OCCURRENCES REQUIRED A SWERVE OFF THE ROAD TO AVOID A COLLISION. SEVERAL, BUT NOT ALL OF THESE OCCURRENCES WERE PRECEDED BY A JOLT TO THE VEHICLE (POTHOLE, RAILROAD TRACK, ETC.). NO WARNING LIGHTS OR ABS LIGHTS COME ON AND NO ERROR CODES ARE SET. THE CONDITION LASTS FOR A FEW MINUTES TO A FEW HOURS THEN RETURNS TO COMPLETELY NORMAL OPERATION. THE LOCAL NISSAN DEALERSHIP CANNOT FIND ANYTHING WRONG WITH THE VEHICLE AND WERE UNABLE OR UNWILLING TO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937173December 22, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE:BODY
THE POWER LIFTGATE LATCH MECHANISM DOES NOT LATCH FULLY AFTER 3 OR 4 USES UNTIL THE NEGATIVE BATTERY TERMINAL IS REMOVED AND PUT BACK ON. THEN IT WORKS PROPERLY FOR A FEW TIMES, ULTIMATELY NOT LATCHING COMPLETELY AGAIN AND COMPLETELY DISABLING USE OF THE LIFTGATE. I BROUGHT VEHICLE TO NISSAN DEALERSHIP WHERE I WAS INFORMED THAT THE MECHANISM IS FAULTY AND POSSES A SAFETY ISSUE WHEN LIFTGATE DOESN'T SECURE ITSELF. THIS IS AN ONGOING ISSUE AND CANNOT PUT THINGS OR MY DOG IN THE BACK OF VEHICLE DUE TO THE RISK OF IT OPENING WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936057December 18, 2016
STEERING
WAS AT LOWES WITH MY GRAND DAUGHTER WHEN THE STEERING WHEEL WAS LOCKED AND THE STEERING LOCK INDICATOR LIGHT WAS ON. VEHICLE WOULD NOT START DUE TO THE MALFUNCTION OF THE STEERING LOCK BOX. WEATHER WAS BAD AND A GENTLEMAN TRIED ASSISTING ME BUT TO NO AVAIL. AFTER LOOKING AT THE INDICATOR LIGHTS HE INFORMED ME HE HAD HEARD OF THIS ISSUE AND THE PROBLEM WAS IN FACT DUE TO A FAULTY STEERING LOCK BOX. I HAD NO CHOICE BUT HAVE THE VEHICLE TOWED TO MY TEMPORARY HOME AND HERE IT SITS. MY HOME FLOODED WITH 7' OF WATER MID AUGUST AND IS STILL UNINHABITABLE. I'M A GRANDMOTHER WITH LIMITED FUNDS AND REALLY CANNOT AFFORD TO SPEND THE LARGE SUM OF MONEY REQUIRED TO PAY FOR A KNOWN DEFECTIVE PART. DURING MY RESEARCH I FOUND OUT THAT NISSAN KNOWING THIS ISSUE HAS NOW IMITED THE WARRANTY TIME ON THIS KNOWN PROBLEM. I THANK GOD THIS OCCURRED IN A POPULATED AREA WHERE ASSISTANCE WAS READILY AVAILABLE AND NOT RURAL AS I QUITE OFTEN FIND MYSELF TRAVELING TO THESE AREAS. IS THIS A SAFETY ISSUE? ABSOLUTELY!! NISSAN SHOULD BE ASHAMED KNOWNING THIS PART IS DEFECTIVE AND REFUSES TO DO A MANDATORY RECALL. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED IN THIS MATTER. THANKING YOU IN ADVANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935444December 15, 2016
SERVICE BRAKES
AFTER GOING OVER A BUMP IN THE ROAD WHILE BRAKING, THE BRAKE PEDAL BECAME VERY SOFT, REQUIRING THAT ONE PUSH THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR IN ORDER TO STOP THE CAR. THE BRAKES DID STOP THE CAR BUT REQUIRED GREAT FORCE, AND THE PEDAL WENT TO THE FLOOR. RETURNED TO NORMAL OVERNIGHT. THREE WEEKS LATER SAME THING HAPPENED AGAIN, THIS TIME AFTER HITTING A POTHOLE. WENT AWAY AFTER SEVERAL DAYS. THIRD TIME HAPPENED WITHOUT HITTING ANY BUMPS. DEALER SAYS IT IS ABS ACTUATOR AND WILL COST $2500 TO FIX. UNLESS IT IS FIXED, THOUGH, THE BRAKE PEDAL GOES TO THE FLOOR WITHOUT EVEN SLOWING THE CAR DOWN UNTIL THE LAST SECOND, AND YOU ARE NEVER SURE IT IS GOING TO STOP AT ALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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