Nissan Murano Complaints

5,967 consumer complaints on file.

#10482770October 31, 2012
SEATS
DRIVING THROUGH A PARKING LOT AND OVER A SPEED BUMP WHEN THE DRIVER'S SEAT SUDDENLY SLID ALL THE WAY BACK ON THE TRACK AND STARTED LEANING TO LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482638October 30, 2012
SEATS
FRONT DRIVER'S SIDE SEAT BROKE. IT WOULD LIFT ON BACK LEFT SIDE. WE NOTICED SEAT ROCKING FROM SIDE TO SIDE. WE THOUGHT MAYBE A BOLT HAD BROKEN? I TOOK THE CAR IN TO THE DEALERSHIP AND THEY SAID THE FRAME IS BENT/BROKEN? AND WHOLE SEAT HAS TO BE REPLACED FOR $900. LOOKING ONLINE IT APPEARS THIS HAPPENS QUITE FREQUENTLY ON NISSAN MURANOS. AT THAT PRICE I WOULD CHOSE TO NOT REPLACE THE SEAT IF I WASN'T AFRAID THAT THE SEAT WILL COME OFF COMPLETELY, SENDING ME THROUGH THE WINDSHIELD. I AM HAVING IT REPLACED NEXT WED. I AM DISAPPOINTED IN HEARING THAT NISSAN IS AWARE OF THIS ISSUE AND HASN'T ISSUED A RECALL, THEY HAVE ONLY ISSUED A SERVICE BULLETIN. IT SEEMS LIKE A CLEAR SAFETY HAZARD AND REQUEST IT BE LOOKED INTO FURTHER. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482510October 28, 2012
ELECTRICAL SYSTEM
ABOUT 2 WEEKS AGO I CHANGED THE BATTERY BECAUSE IT WASN'T WORKING ANYMORE, IT STARTED WITH THE CAR LOSING POWER JUST A LITTLE BIT AND THEN COME BACK WHEN ONE MORNING IT TURNED ON AND THEN DIED, I TOOK THE BATTERY AND GOT IT CHARGED BUT DIDN'T LAST LONG, ENDED BUYING A NEW ONE. NOW FOR THE PAST FEW DAYS AGAIN THE CAR LOST STARTING LOSING POWER AND BACK UP, TILL TODAY IT COMPLETELY DIED. SO AT THE END WE FIGURED IT WAS THE ALTERNATOR, FOUND OUT ONLINE ABOUT OTHER DRIVERS WITH SAME ISSUE WITH SAME MODEL AND YEAR CAR AND OF A RECALL BEING DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482451October 27, 2012
SEATS
WHILE DRIVING DOWN A RESIDENTIAL STREET I HEARD A NOISE LIKE SOMETHING HAD CRACKED, AND FELT THE DRIVER'S SEAT MOVE. AFTER PULLING OVER, I NOTICED THAT THE SEAT COULD BE ROCKED BACK AND FORTH BY HAND - IT WAS NO LONGER STABLE. UPON FURTHER INSPECTION, I FOUND THAT THE BACK LEFT PART OF THE SEAT BRACKET HAD FAILED. I WAS LATER TOLD BY THE DEALER THAT THIS WAS NOT COVERED UNDER WARRANTY AND THAT THE ONLY SOLUTION AVAILABLE WAS TO REPLACE THE ENTIRE SEAT, WHICH WAS GOING TO COST OVER $1,000. I FOUND A WEBSITE (HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/NISSAN/MURANO/SEAT) WHERE 242 OTHER COMPLAINTS HAVE BEEN FILED ABOUT THIS EXACT SAME ISSUE. EITHER THE BRACKET OR THE ASSEMBLY (WELDING) OF IT APPEAR TO BE DEFECTIVE. THIS IS A SIGNIFICANT SAFETY ISSUE, BECAUSE HAVING A SEAT BREAK WHILE DRIVING COULD CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482339October 26, 2012
SEATS
THE DRIVERS SEAT LEFT REAR FRAME CONNECTOR JUST BROKE. ITS A METAL PIECE THAT SUPPORTS THE WEIGHT OF THE SEAT AND CONNECT TO THE SEAT TRACK. NOW, MY SEAT WOBBLES LEFT AND RIGHT AND SOME FRONT TO BACK WITHOUT THE SUPPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481538October 23, 2012
ELECTRICAL SYSTEM
THE WARNING LIGHT KEEPS COMING ON SAYING THE BACK HATCH IS OPEN WHICH MAKES MY AUTOMATIC DOOR LOCKS CONSTANTLY OPEN AND CLOSE. I TOOK IT TO NISSAN AND THEY SAY THE BACK HATCH LATCH ASSEMBLY NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481482October 22, 2012
EQUIPMENT, ELECTRICAL SYSTEM
THE KEYLESS REMOTE APPEARS TO LOCK THE DOORS AND SET THE SECURITY SYSTEM. THE DOOR HANDLE WAS PULLED ALLOWING ENTRY INTO THE CAR WHILE IT WAS THOUGHT TO BE LOCKED. THE ALARM SOUNDS BUT THE CAR CAN BE ACCESSED WHEN IT APPEARS AND SOUNDS AS IF IT IS PROPERLY LOCKED. ONLY THE DRIVERS DOOR LOCKS. THE DOOR CAN BE OPENED WHILE IN MOTION FROM THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481276October 20, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I WAS DRIVING AT 30 MPH TO GO HOME WHEN MY CAR LOST ALL POWER WITH NO WARNING. THANK GOODNESS I DIDN'T HAVE MY YOUNG CHILDREN WITH ME. THE SHOP FIXED MY CAR AFTER NINE DAYS AND ALL WAS COVERED EXCEPT THE ALTERNATOR. TOTAL DAMAGE WAS 6,000.00. TWO DAYS LATER MY CAR STARTED TO HESITATE WHILE DRIVING. I QUICKLY GOT RID OF THE CAR. TOO BAD I LOVED IT FOR THE FIRST 44,000 MILES. BEWARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481192October 19, 2012
ENGINE, POWER TRAIN
DRIVING AND ENGINE SHUTOFF!!!!!!! COULD NOT BRAKE OR ACCELERATE !!!! WAS TERRIFIED AS I WAS IN MIDDLE OF INTERSECTION MAKING A LEFT WITH TWO CHILDREN IN THE BACK! TUNED KEY TO OFF AND RESTARTED . NISSAN SAYS THERE IS A RECALL FOR THIS ISSUE BUT MY VIN DOES NOT FALL UNDER IT PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480775October 16, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT ONCE THE ACCELERATOR ENGAGED, THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. HOWEVER, THE MECHANIC REPLACED THE THROTTLE AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480689October 16, 2012
VISIBILITY/WIPER
QUESTION FIRST, HOW MANY COMPLAINTS DO YOU NEED TO INVESTIGATE A SAFETY RECALL? I HAVE A 2006 NISSAN MURANO WITH THE DRIVER SIDE VISOR THAT WON'T STAY UP OR WHEN DOWN WON'T SAY PUSHED AGAINST THE WINDOW IT JUST FLOPS STRAIGHT DOWN. THIS CAUSES A REAL SAFETY HAZARD.. EVEN WHEN YOU PUSH IT TO THE SIDE IT CAUSES VISION PROBLEMS. NISSAN NEEDS TO RECALL THIS OR ATLEAST NOT GOUGE PEOPLE WHO NEED IT REPLACED. IT'S NOT SOMETHING YOU CAN IGNORE AND FIX LATER BUT AT $500.00 IT'S ROBBERY, I ALSO HAD MY WINDOW MOTOR GO OUT AND IT COST $500.00 WHICH HAD TO BE FIXED. I NOTICED MULTIPLE COMPLAINTS ABOUT THE VISOR WOULD LIKE AN UPDATE ON THE INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480103October 15, 2012
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT BRACKET BECAME FRACTURED, CAUSING IT TO MOVE FROM SIDE TO SIDE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE BRACKETS UNDER THE SEAT WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480152October 15, 2012
SEATS
FRONT DRIVER SEAT HAS BECOME DISCONNECTED FROM BASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480588October 15, 2012
VISIBILITY/WIPER
DRIVERS SIDE SUN VISOR WILL NOT STAY UP - FALLS TO MIDDLE. KNOWN SAFETY HAZARD. NISSAN CONTACTED. THEY WILL NOT PAY TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479237October 8, 2012
SEATS
AS I ENTERED THE CAR, AND TRANSFERRED MY WEIGHT TO THE SEAT THE LEFT REAR AREA OF THE SEAT DROPPED DOWN SUDDENLY. HAD THIS OCCURRED SUDDENLY DURING DRIVING, THE TENDENCY TO PULL ON THE STEERING WHEEL TO BALANCE AND REGAIN A NORMAL DRIVING POSITION COULD CREATE A CIRCUMSTANCE WHERE THE VEHICLE WOULD SWERVE. I WAS UNAWARE OF THIS DEFECT POTENTIAL IN THE VEHICLE, DESPITE HAVING OWNED IT SINCE NEW. ON LOOKING AT THE FAILURE POINT, AND REVIEWING THE DEFECT, THE SEAT FRAME (MANUFACTURERS WELD POINT) HAS FAILED AT PRECISELY THE SAME POINT THAT MANY USERS HAVE REPORTED ON VEHICLE FORUMS. THIS APPEARS TO BE A DEFECT ASSOCIATED WITH CYCLIC LOADING, DIFFERENTIALLY APPLIED ON THE LEFT SIDE OF THE SEAT DUE TO THE ENTRY PROCESS. CLEARLY IT IS A MANUFACTURERS DEFECT. NHTSA SHOULD SERIOUSLY CONSIDER THIS FOR FURTHER REVIEW...AN INSPECTION CAMPAIGN, MODIFICATION OR RECALL MAY BE APPROPRIATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479250October 8, 2012
VISIBILITY/WIPER
THE SUN VISOR ON THIS CAR WILL NOT STAY IN PLACE IN THE "UP" POSITION AND CONTINUALLY BLOCKS MY VIEW OF THE ROAD. IT IS A SAFETY HAZARD. MY RESEARCH HAS SHOWN THAT NISSAN IS AWARE OF THIS PROBLEM BUT WILL NOT VOLUNTARILY FIX IT. INSTEAD, THEY ARE CHARGING $400 TO REPAIR THIS PROBLEM THAT ALMOST EVERY NISSAN MURANO HAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479311October 8, 2012
SEATS
WHILE DRIVING MY 2006 NISSAN MURANO I NOTICED A POPPING NOISE UNDER THE DRIVERS SEAT AND SUDDENLY FELT THE SEAT ROCKING. AFTER PULLING OVER THE SIDE OF THE ROAD I LOOKED UNDER THE SEAT AND NOTICED THE METAL BRACKET UNDER THE LEFT SIDE ON THE SEAT ASSEMBLE HAD FAILED. THE SEAT NOW LEANS SEVERELY TO THE LEFT ALMOST MAKING THE CAR IMPOSSIBLE TO DRIVE WITHOUT RISK OF SWERVING AT EVERY TURN. DEFINITE SAFETY ISSUE AND APPEARS TO BE A COMMON ISSUE AMONG SEVERAL VEHICLE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478938October 7, 2012
VISIBILITY
VEHICLES MOON ROOF INEXPLICABLY EXPLODED FROM INSIDE OUT WHILE PARKED IN DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478700October 5, 2012
ENGINE AND ENGINE COOLING, ENGINE
THE "SERVICE ENGINE SOON" WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE I PURCHASED MY 2003 NISSAN MURANO. WHEN IN SLOW TRAFFIC OR THE ENGINE HAS WARMED UP, WHEN I PRESS ON THE ACCELERATOR THE CAR WILL NOT PICK UP SPEED, UNLESS I DEPRESS IT TO THE FLOOR BOARD. I'M TERRIFIED THAT I WILL BE HIT FROM THE REAR WHILE WAITING FOR MY TO GET ENGINE POWER. DOING MY RESEARCH ONLINE I NOTICED THERE WAS A RECALL NHTSA CAMPAIGN ID # 03V455000) FOR THIS EXACT PROBLEM ON THIS YEAR, MAKE AND MODEL. I CALLED NISSAN WITH MY VIN # AND WAS TOLD THAT MY VIN# WAS NOT INCLUDED IN THIS RECALL. I'M VERY FRUSTRATED WITH NISSAN AT THIS POINT. I DON'T UNDERSTAND HOW IF MY CAR IS DOING THE EXACT SAME THING AS DESCRIBED IN THE RECALL, SAME YEAR, MAKE & MODEL, WHY THEY WOULD TAKE A CHANCE IN THE SAFETY OF ME AS WELL AS MY FAMILY. IS THERE ANYONE OR ANYTHING ELSE THAT I CAN DO IN ORDER FOR NISSAN TO HONOR THIS RECALL SINCE IT WAS HAVE A DIRECT EFFECT ON THE SAFETY OF MY FAMILY, MYSELF AND OTHER DRIVERS IF IT WAS TO CAUSE A CRASH AS THEY DESCRIBE IN THEIR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478709October 5, 2012
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT SHE HEARD A LOUD NOISE FROM UNDER THE FRONT DRIVER'S SEAT. IN ADDITION, THE SEAT WOULD ROCK SIDE TO SIDE TOWARDS THE DRIVER'S DOOR WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THE LEFT REAR BRACKET ON THE SEAT WAS BROKEN AND NEEDED TO BE REPLACED. THE VEHICLE HAS SINCE BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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