Nissan Murano Complaints

5,967 consumer complaints on file.

#10594925May 29, 2014
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, A LOUD ABNORMAL NOISE WAS PRESENT AND THE DRIVER'S SEAT SUDDENLY MOVED BACKWARDS AND TO THE LEFT CAUSING THE DRIVER TO MOMENTARILY LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT A SECTION OF THE FRONT SEAT FRAME HAD CRACKED AS A RESULT THE DRIVER SEAT LINK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594939May 29, 2014
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE REAR EXHAUST MANIFOLD HAD CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594602May 28, 2014
VEHICLE SPEED CONTROL
THE CAR LURCHES AND PAUSES WHEN I AM GOING AT VERY LOW SPEED AND TAKE MY FOOT OFF THE GAS. THE CAR DOES NOT CRUISE AT LOW SPEEDS AND FEELS AS THOUGH I AM HITTING THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594593May 28, 2014
VISIBILITY
THE SUNVISORS WILL NOT STAY UP AND CAUSE GREAT DISTRACTION AND LOW VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594596May 28, 2014
SEATS, STRUCTURE
THE METAL FRAME UNDER THE DRIVER SIDE BROKE ON THE LEFT SIDE CAUSING THE SEAT TO MOVE, ROCK AND BOUNCE. THIS CAUSE DISTRACTIONS AND CAN RESULT IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594616May 28, 2014
VISIBILITY/WIPER
THE SUN VISOR FLIPS IN FRONT OF YOU TO BLOCK YOUR VISION AND THAT IS VERY DANGEROUS TO INVOLVE IN ACCIDENT? NISSAN SHOULD RECALL IT IMMEDIATELY BEFORE SOMEONE GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594688May 28, 2014
POWER TRAIN
FIRST AND FOREMOST THE VEHICLE HAS A AUTOMATIC TRANSMISSION. WHEN DRIVING THE VEHICLE AND YOU STOP AT A TRAFFIC SIGNAL IF THE ROAD HAS A SLIGHT INCLINE ( THE CAR IGNITION ON AND THE SHIFT IN DRIVE), THE VEHICLE WILL PROCEED TO ROLL BACKWARD INTO THE CAR BEHIND YOU. MOREOVER, . IF THE VEHICLE IS ON A SLIGHT DECLINE( THE CAR IGNITION ON AND SHIFT IN REVERSE) THE CAR WILL PROCEED TO ROLL FORWARD INTO CAR IN FRONT. MORE IMPORTANTLY, THE CAR WAS TAKEN TO THE DEALERSHIP SERVICE DEPARTMENT AND THE SITUATION WAS EXPLAINED IN DETAIL TO THE TECH. ,THE SERVICE TECH REPORTED, " THIS PARTICULAR TRANSMISSION, DOES NOT PREVENT THIS KIND OF OCCURRENCE" IN SHORT, THIS IS A SAFETY PROBLEM THAT SHOULD BE IMMEDIATELY INVESTIGATED, AND THE VEHICLE SHOULD BE RECALLED TO ADDRESS THIS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594210May 27, 2014
VISIBILITY/WIPER
THE DRIVER SIDE VISOR HAS BECOME LOOSE AND WILL FALL WHILE YOU ARE DRIVING. IT HAPPENS INTERMITTENTLY. THIS IS UNSAFE FOR DRIVERS TRAVELING ON THE HIGHWAY. OUR OTHER OPTION IS TO REMOVE IT, THEN YOU RISK THE SUN IN YOUR EYES DRIVING EAST/WEST. DEALERSHIP WANTS TO CHARGE OVER 400.00 TO REPLACE THIS ITEM. IT SHOULD BE VIEWED AS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594225May 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER AND FRONT SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THE DOCTORS DIAGNOSED THAT THE CONTACT SUSTAINED BACK AND NECK INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 43,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10594264May 27, 2014
SEATS
THE LEFT SIDE OF DRIVER'S SEAT IS COMPLETELY OF THE TRACK/FRAME CAUSING SEAT TO NOT BE SECURED AND ALSO CAUSING SEAT TO ROCK BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594279May 27, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594381May 27, 2014
POWER TRAIN
CAR WAS MAKING LIGHT CLICKING SOUNDS STARTED DRIVING BEFORE GETTING UP TO SPEED CAR MADE A POPPING SOUND AND JERKED NOT ALLOWING ME TO CONTINUE DRIVING. CAR WILL START MOVING FINE FOR A FEW FEET THEN WILL CONTINUE.... PER AUTO REPAIR PART IS CALLED TRANSFER CASE $3000+ REPAIR ACCORDING TO A COMPLAINT WEB SITE THIS ISSUE IS COMMON IN MURANO'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594387May 27, 2014
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL SYSTEM, GASOLINE
WHILE DRIVING ON THE INTERSTATE THE VEHICLE LOST ACCELERATION COMPLETELY. . IT HAD TO BE RE-STARTED IN ORDER TO CONTINUE DRIVING. ONCE IN ,OPTION AGAIN, THE ENGINE WAS IDLING EXTREMELY HIGH AND CONTINUED THAT WAY UNTIL THE VEHICLE WAS TURNED OFF AND SAT FOR OVER AN HOUR. STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593959May 25, 2014
SEATS, ELECTRICAL SYSTEM
THE DRIVER'S SEAT ADJUSTMENTS ARE NO LONGER WORKING. IT APPEARS THE TRACK ON THE LEFT OF THE DRIVER'S SIDE SEAT IS STUCK THEREFORE THE SEAT IS STUCK IN A SLIGHT SIDEWAYS POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593977May 25, 2014
SEATS
THE PROBLEM STARTED WITH A POPPING SENSATION IN THE DRIVER'S SIDE SEAT WHILE DRIVING. THEN OVER A SHORT PERIOD OF TIME THE DRIVER'S SEAT STARTED A ROCKING MOTION. SHORTLY AFTER THAT, WHILE DRIVING, THE SEAT JUST DROPPED ON THE LEFT SIDE. WHEN I GOT HOME MY HUSBAND TOOK A LOOK AND COULDN'T FIND ANYTHING OFF. IT CONTINUED TO ROCK BACK AND FORTH. I FINALLY TOOK IT TO NISSAN WHO LOOKED AT IT, TOLD ME WHAT THE PROBLEM WAS THE "ADJUSTER ASSEMBLY, FRONT" NEEDED TO BE REPLACED. THE COST $ 1350. I CHECKED ON LINE AND FOUND HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. AND THERE WAS NO RECALL. HOW CAN THAT BE? I WAS DRIVING WHEN THE SEAT DROPPED. I WAS STARTLED. HOWEVER, THIS WAS NOT ENOUGH TO DEEM THE PROBLEM SEVERE ENOUGH TO HAVE A RECALL. I WOULD THINK NISSAN WOULD JUST FIX IT BECAUSE THE PROBLEM WAS SO WIDE SPREAD. WE BOUGHT THIS CAR NEW, 10 MILES, IN 2006. AND IT HAS BEEN ONE THING OR ANOTHER. THIS CAR HAS 63,000 MILES ON IT. SERVICED IT AS THE MANUAL SPECIFIED. THIS CAR HAS NEVER BEEN TAKEN ON A LONG ROAD TRIP. MY DAILY COMMUTE TO AND FROM WORK IS APPROXIMATELY 15 MILES AND GARAGED. FOR MORE THAN 2 YEARS I WORKED FROM HOME SO THE CAR WAS NOT DRIVEN MUCH. WE KNOW WE WILL NOT BUY A NISSAN OR INFINITI AGAIN. NOR DO WE RECOMMEND IT TO ANYONE WE COME IN CONTACT WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593648May 23, 2014
SEAT BELTS
3 YEAR OLD CHILD WAS APPROPRIATELY BUCKLED INTO CAR SEAT IN THE BACK SEAT. SHE MANAGED TO REACH THE SEAT BELT AND PUT IT AROUND HER NECK. HER OLDER BROTHER NOTICED THIS AND STARTED YELLING AT MOTHER WHO WAS DRIVING. MOTHER PULLED OVER AND TRIED TO REMOVE THE SEAT BELT BUT IT HAD LOCKED. MOTHER FLAGGED DOWN PASSERBYS. FORTUNATELY, THIS OCCURRED ON A US MILITARY BASE OVERSEAS WHERE FIRST AID KITS ARE REQUIRED IN ALL VEHICLES INCLUDING TRAUMA SHEARS. THE TRAUMA SHEARS WERE USED TO CUT THE SEAT BELT AWAY FROM HER NECK. THE CHILD DID SUSTAIN BRUISING AND INJURIES TO BOTH THE FRONT AND BACK OF HER NECK, BUT NO LONG TERM PROBLEMS. THIS IS A PHYSICIAN WHO IS FILING THE REPORT AS I EVALUATED THE CHILD FOR HER INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10593795May 23, 2014
SEATS
THE DRIVERS SIDE SEAT FRAME BROKE CAUSING THE SEAT TO BE UNSTABLE DURING BRAKING. I CONTACTED THE NISSAN DEALER AT THE TIME AND HE STATED IT WAS NOT COVERED UNDER THE WARRANTY AND RECOMMENDED I FIND SOMEONE TO WELD THE SEAT FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593351May 22, 2014
SEATS
DRIVING ON HIGHWAY, HEARD A LOUD POP AND MY SEAT TILTED BACK. THE LEFT REAR BRACKET BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593353May 22, 2014
SEATS
DRIVING, HEARD LOUD POP AND DRIVER'S SEAT TILTED BACK. THE RIGHT REAR BRACKET BROKE ON THE SEAT FRAME THAT NISSAN INSTALLED TO REPLACE THE FIRST ONE THAT BROKE ON 01/30/2009 AT 62,853 MILES. NISSAN REFUSES TO DO THE REPAIR AT NO CHARGE AND SAID IT WILL COST $1,200. MY INITIAL COMPLAINT FOR THE FIRST INCIDENT (ODI NUMBER) IS: 10593351. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593412May 22, 2014
ENGINE AND ENGINE COOLING
I WAS DRIVING THE VEHICLE IN RESIDENTIAL AREA, IT SOUNDED LIKE METAL WAS GRINDING THE VEHICLE FILLED WITH SMOKE, AND .COMPLETELY SHUT OFF. I HAD TO HAVE VEHICLE TOWED TO THE DEALER AS IT WAS UNABLE TO FUNCTION. AS SOON AS THE MECHANIC TURNED ON THE CAR HE STATED IT WAS THE TRANSFER CASE. FROM MY RESEARCH THE TRANSFER CASE IS CONNECTED TO THE TRANSMISSION AS WELL AS THE FRONT AND REAR AXLES BY MEANS OF DRIVE SHAFT.THIS IS A DEFINITE SAFETY ISSUE, IF I WAS DRIVING ON A HIGHWAY AND THIS HAPPENED AND THE VEHICLE STALLED I WOULD HAVE BEEN IN A TERRIBLE CAR CRASH. THE DEALER SAID IT WAS NOT COVERED UNDER THE WARRANTY AND THE COST OF REPAIR WAS $3,800.00. THIS SIS RIDICULOUS. NISSAN SHOULD DO A RECALL ON THIS PART. I SEARCHED THE INTERNET AND THERE ARE SO MANY COMPLAINTS ABOUT THE SAME ISSUE IN THE SAME MAKE/MODEL AND YEAR OF THIS VEHICLE.SOMETHING NEEDS TO BE DONE, NISSAN SHOULD ISSUE A RECALL ON THIS PART ITS VERY DANGEROUS. FOR THE PEOPLE WHO HAVE ALREADY PAID SHOULD RECEIVE A REFUND OR PARTIAL REFUND BECAUSE THIS IS A COMMON PROBLEM AND IT IS IN FACT A SAFETY ISSUE. I JUST THANK GOD MY CHILDREN WERE NOT IN THE VEHICLE AT THAT TIME.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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