Nissan Murano Complaints

5,967 consumer complaints on file.

#10750368August 21, 2015
POWER TRAIN
GOT THIS CAR FROM MY BROTHER AND BEGAN DRIVING IT AT 104,800 MILES ON VEHICLE. WITHIN A FEW DAYS, WAITING TO TURN LEFT INTO A PARKING LOT, DEPRESSING ACCELERATOR AND NOTHING HAPPENED. THIS HAS SUCCEEDINGLY HAPPENED A DOZEN TIMES, MORE OFTEN IN HEAVY TRAFFIC FROM A STOPPED POSITION. MY MECHANIC HAS REPLACED THE THROTTLE BODY AND CHECKED ALL CODES. STILL, IT IS CONTINUING. IN READING COMPLAINTS, BOTH AT THIS .GOV SITE AND OTHER WEBSITES, THIS IS A COMMON AND CONSISTENT FAULT WITH THE CVT TRANSMISSION FOR 03 & 04 NISSANS. NEITHER NISSAN NOR WWW.NHTSA.DOT.GOV HAS RESPONDED. DOES SOMEONE HAVE TO DIE BEFORE THERE IS A REACTION? IT IMPLIES NOT ONLY THIS, BUT ALSO THAT NISSAN UNDERSTANDS IT WILL DO BETTER FINANCIALLY DEALING WITH THE VERY FEW INSTANCES OF LAWSUITS. THE CAR QUALIFIES FOR THE LEMON LAW, IF THERE IS SUCH A LAW STILL IN EFFECT. IT IS WORTHLESS UNLESS I SPEND AROUND $5000. TO REPLACE A TRANSMISSION THAT IS FAULTY TO BEGIN WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749746August 19, 2015
UNKNOWN OR OTHER
NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE PROBLEM CAN BE REPEATED IN OTHER 2015 MURANOS BUT STATED THEY HAVE NO TIMEFRAME FOR RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749627August 18, 2015
ENGINE, UNKNOWN OR OTHER
AS I WAS DRIVING IN TRAFFIC (APPROXIMATELY 35 MPH), I APPLIED THE BRAKES AT THE STOPLIGHT AND THERE WAS A SUDDEN LOUD SOUND COMING FROM THE ENGINE. WHEN I APPLIED THE GAS, THERE WAS NO POWER, BUT THE ENGINE CONTINUED TO REV UP. WITH CARS FLYING BY ME, THIS WAS TERRIFYING FOR ME AND MY GRANDDAUGHTERS. I TOOK IT TO THE DEALERSHIP AND THEY MISDIAGNOSED THE PROBLEM, TWICE. OVER THE NEXT FEW WEEKS, MY MURANO BEGAN TO RANDOMLY SKIP/HESITATE WITH STANDARD RPM AND EXTREMELY HIGH RPM. THE LOCAL NISSAN DEALERSHIP HAD MY CAR FOR OVER A MONTH, SAYING THEY HAD REPLACED THE TRANSMISSION. THE ONLY PROBLEM IS THE "PROBLEM " IS THERE, STILL THERE. ALSO THERE IS NO GUARANTEE/WARRANTY ON WARRANTED WORK. I NOW HAVE NOTHING.AND SCARED TO DRIVE MY CAR THAT IT WILL FAIL IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748578August 13, 2015
POWER TRAIN
I PURCHASED MY MURANO BRAND NEW IN 2004. UNTIL RECENTLY THE CAR WORKED WELL ENOUGH, HOWEVER WHILES DRIVING ON THE HIGHWAY RECENTLY, THE CAR STOPPED ACCELERATING. FORTUNATELY I WAS ABLE TO PULL TO THE MEDIAN SAFELY WITHOUT INCIDENT. AFTER SHUTTING THE CAR OFF FOR A FEW MOMENTS AND RESTARTING THE ACCELERATION ISSUE APPEARED TO BE SOLVED. THE FOLLOWING DAY THE CAR COMPLETELY STALLED AFTER I STOPPED AT A LIGHT. AFTER DEPRESSING THE ACCELERATOR FOR A FEW SECONDS, THE CAR TOOK OFF AS IF IT IS IN A DRAG RACE. VERY, VERY DANGEROUS. SHUTTING THE CAR OFF AND THEN PUTTING IT BACK ON SEEMS TO TEMPORARILY SOLVE THE ISSUE, HOWEVER THIS HAS BECOME A CONSTANT ROUTINE WHEN DRIVING THE VEHICLE. WHEN THE CAR COMES TO A FULL STOP (AS IN TRAFFIC) IT STALLS. WHEN THE ACCELERATOR IS PRESSED, THE CAR TAKES OFF. TOOK THE CAR TO THE NISSAN DEALERSHIP WHERE I WAS INFORMED THAT THE CAUSE OF THE STALLING IS THE POWER TRAIN; THE COST OF WHICH TO REPLACE WILL BE UPWARDS OF $4000. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THE ISSUES I AM EXPERIENCING IS COMMON TO MURANOS MANUFACTURED BETWEEN 2003-2009 AND THAT NISSAN HAS STEADFASTLY REFUSED TO RECALL THE VEHICLES AND FIX THESE FAULTY CVTS. THIS IS QUITE PERPLEXING AS MANY THOUSANDS OF PEOPLE ACROSS THE COUNTRY HAVE REPORTED SIMILAR ISSUES. IS NISSAN WAITING FOR SOMEONE TO DIE BEFORE THEY REPLACED THE DEFECTIVE CVTS IN THEIR OLDER VEHICLES? PLEASE FORCE THEM TO ADDRESS THIS ISSUE BEFORE IT'S TOO LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748157August 12, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING AT 55 MPH, THE SUN ROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748189August 12, 2015
ELECTRICAL SYSTEM
WHEN LOCKING DOOR WITH REMOTE CONTROL,THE DRIVERS DOOR DOES NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748241August 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING DOWN AN INCLINE APPROXIMATELY 20 MPH, THE TRANSMISSION FAILED TO RESPOND UNTIL AFTER THE GEAR LEVER WAS SHIFTED INTO PARK AND THEN INTO THE DRIVE POSITION. THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES. ON A SEPARATE OCCASION, THE TRANSMISSION SLIPPED OUT OF GEAR FOR A FEW MOMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748112August 12, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER, WHERE THE TECHNICIAN CONFIRMED THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747738August 11, 2015
ELECTRICAL SYSTEM
I WAS DRIVING OUT OF MY DRIVEWAY, WHEN THE CAR STALLED AND HESITATED. I SAW THE BATTERY LIGHT AND THE BRAKE LIGHT COME ON, SO I DROVE THE CAR SLOWLY DOWN THE STREET IN FRONT OF MY APARTMENT, AND PARKED IT THERE. I LATER READ THAT THIS WAS COMMON ON NISSAN MURANOS, MODEL YEARS 2003 THROUGH 2007, AND A RECALL CAMPAIGN, 05V319000 WAS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747505August 10, 2015
FUEL/PROPULSION SYSTEM, SERVICE BRAKES
I ATTEMPTED TO MAKE A RIGHT TO TURN INTO THE PARKING SPACE AT THE RESTAURANT AND THE TRUCK JERKED FORWARD. I PRESSED THE BRAKE PAD AND QUICKLY NOTICED THAT THE TRUCK DID NOT STOP. I SAID OUT LOUD, ITS NOT STOPPING! THE PASSENGER IN MY TRUCK THEN LEANED OVER AND NOTICED THAT MY FOOT WAS IN FACT ON THE BREAK PAD. I MADE THE STATEMENT AGAIN, ITS NOT STOPPING! THE TRUCK ROLLED OVER THE CONCRETE PARKING BLOCK AND PROCEEDED INTO THE BUILDING. I WAS PUMPING THE BREAK PEDDLE TO THE FLOOR AT THIS POINT. I COULD HEAR THE ENGINE ACCELERATING AS I WAS PUMPING THE BREAK PEDDLE TO THE FLOOR AND THE AIR BAGS NEVER DEPLOYED. I YELLED UNCONTROLLABLY BECAUSE I COULD NOT BELIEVE WHAT HAD JUST HAPPENED. I REMEMBERED YELLING OUT LOUDIT WOULDNT STOP.OOOO GOD.IT WOULDNT STOPWHY DIDNT IT STOP!
Crash:
Yes
Fire:
No
Injuries:
8
Deaths:
0
#10747318August 9, 2015
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
HIT A DEER GOING 35 MPH AND DEPLOYED BOTH FRONT AIRBAGS. I WAS THE PASSENGER WHEN MY AIRBAG WENT OFF IT HIT MY FACE AND FRACTURED MY MAXILLA, BROKE OFF ONE TOOTH AND MADE ANOTHER LOOSE ENOUGH IT HAD TO BE PULLED OUT ALSO. SPLIT UPPER AND LOWER LIP BOTH NEEDING STITCHES. DO TO THE DAMAGE SUSTAINED AND THE AIRBAGS BEING DEPLOYED MY INSURANCE COMPANY FOUND THE CAR UNREPAIRABLE AND A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10747159August 8, 2015
SEATS
WHILE DRIVING THE DRIVER SEAT DROPPED DOWN. UPON CHECKING WITH A MECHANIC HE STATED THAT THE SUPPORT SYSTEM BROKE. THIS CAUSED THE SEAT TO DROP ON ONE SIDE. FROM HIS INSPECTION IT APPEARS THAT THE METAL USED WAS NOT STRONG ENOUGH TO SUPPORT NORMAL USE. I WAS NOT AWARE OF ANY PROBLEM WITH THE SEAT UNTIL IT SUDDENLY BROKE. FROM WHAT I HAVE READ THIS APPARENTLY IS A PROBLEM WITH THE 2006 MURANO SL AND NISSAN SHOULD HAVE WARNED OWNERS OF THIS POSSIBLE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746996August 7, 2015
UNKNOWN OR OTHER
DRIVING TO MISSOULA MONTANA FROM GREAT FALLS, I WAS JUST LEAVING LINCOLN, MONTANA WAS ABOUT 6 MILES OUT GOING AROUND 40 TO 45 MILES PER HOUR AND THE FRONT MOON ROOF BLEW UP, SOUNDED LIKE A BIG HUGE BLAST WITH GLASS FLYING EVERYWHERE, RECEIVED A FEW MINOR CUTS; HOWEVER, I AM STILL FINDING GLASS. I CONTACTED NISSAN REGARDING THIS MATTER AND HAVE A CASE #[XXX]. IN THE PROCESS OF HAVING THIS ISSUE FIXED BY TAYLOR AUTO MAX IN GREAT FALLS, MONTANA. HOWEVER, A NISSAN REP INFORMED TAYLORS THAT I MAY BE RESPONSIBLE FOR THE DIAGNOSTIC FEE. I FEEL THIS IS A DEFECT AND NISSAN SHOULD PAY FOR ALL REPAIRS. I AM VERY LUCKY AN ACCIDENT DIDN'T HAPPEN, AS I WAS TRAVELING ON A 2 LANE ROAD AND NOT GOING THE SPEED LIMIT OF 70 MPH. JUST LUCKY I WASN'T A 2015 HIGHWAY FATALITY. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10746984August 7, 2015
SEATS
WHILE I WAS DRIVING THE DRIVERS SIDE SEAT BROKE THE BASE OF THE SEAT, THEY REFUSE TO REPLACE THEIR DEFECTIVE SEATS. I CAN PURCHASE A SEAT FOR 1800.00 PLUS THE COST OF INSTALLATION. NISSAN HAS REDESIGNED THE SEATS TO MAKE THEM STRONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746800August 6, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
ON JUNE 18TH 2015 MY CAR FELT AS IF WAS LOSING POWER AND THEN MY BRAKE LIGHT AND BATTERY CAME ON. I CAME TO A SLOW MOVING PACE, LIKE 10 MPH. VERY DANGEROUS I WAS ON THE HIGHWAY. LOST ALL POWER. WOULD NOT CRANK. REPLACED BATTERY AND WORKED FOR ABOUT 2 WEEKS AND THEN AGAIN SAME THING. COULD HAVE REALLY CAUSED A BAD ACCIDENT.... DID SOME RESEARCH AND HAD ALTERNATOR TESTED. BAD ALTERNATOR. REPLACED IT. AND AGAIN TODAY SAME THING. THIS IS SO DANGEROUS AND GETTING TO BE VERY EXPENSIVE. I SEE THERE WAS A RECALL ABOUT THIS ISSUE BUT NOT MY CAR. VERY UPSET. SOMETHING NEEDS TO BE DONE TO CORRECT THIS ISSUE BEFORE SOMEONE CAUSES AN ACCIDENT THAT COULD VERY WELL TAKE SOMEONE'S LIFE. I HAVE REPLACED THE CENSOR, BATTERY AND NOW TWO ALTERNATOR'S WITHIN 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746484August 5, 2015
SEATS
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER SEAT TRACK FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746603August 5, 2015
SEATS
WE WERE RETURNING FROM VACATION DRIVING DOWN I-95 WHEN WE HEARD A POP AND THE DRIVERS SEAT SETTLED BACK AND TO THE LEFT. IT CAUSED ME TO MOVE INTO THE NEXT LANE. LUCKILY THERE WAS NO ONE THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746208August 4, 2015
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE SUN VISOR DOESN'T STAY UP AND FALLS DOWN, BLOCKING MY VISION (AN OBVIOUS DANGER). THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE 2004 MURANO YET NISSAN WILL NOT COVER A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746225August 4, 2015
VISIBILITY/WIPER
THE DRIVER SIDE VISOR IN MY 2005 NISSAN MURANO DOES NOT STAY UP AND IS CAUSING A DRIVING HAZARD. I HAVE IT HELD WITH VELCRO RIGHT NOW, BUT IT DOES NOT WORD WELL AND WHILE DRIVING WILL FALL AND BLOCK THE ENTIRE FRONT VIEW. THIS IS A KNOWN PROBLEM AND IT'S VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745907August 3, 2015
SEATS
SEAT FRAME WELD BROKE UNDER DRIVER'S SEAT. SEAT BEGAN TO SWAY DOWN & LEFT AND THEN SWAYED BACK UP RIGHT CAUSING A MOMENTARY LOSS OF DRIVING FOCUS AND FEAR OF LOSING CONTROL OF VEHICLE. FEAR COMPOUNDED BECAUSE MY 3 YEAR OLD GRANDDAUGHTER WAS IN THE CAR WITH ME. AFTER DRIVING NERVOUSLY HOME, I INSPECTED SEAT TO FIND A FRAME WELD BROKEN AT A CRUCIAL WEIGHT BEARING SPOT. THE LEFT REAR CORNER OF THE SEAT WAS NOT EVEN CONNECTED TO THE FRAME! I WENT TO THE INTERNET, BECAUSE THE SERVICE DEPARTMENT OF ACTION NISSAN NEVER ANSWERED, TO GET ANY INFO ON THIS. TURNS OUT THERE ARE HUNDREDS OF COMPLAINTS ABOUT THESE DEFECTIVE SEAT FRAME WELDS. AND THE PRICE IS OFF THE CHARTS FOR THIS RETIRED (NISSAN QUALITY ASSURANCE INSPECTOR, SMYRNA PLANT). THERE HAS NEVER BEEN A RECALL OF THIS PROBLEM! FAILURE OF A DRIVER SEAT FRAME WELD SHOULD BE GROUNDS FOR A RECALL! INCREDIBLY DANGEROUS! I AM REALLY ANGRY ABOUT THIS PROBLEM. THIS CAR WAS JUST OK FOR 95,000 MILES. AFTER THAT THE HIGH PRESSURE POWER STEERING HOSE WENT OUT. THE DRIVER'S SIDE POWER WINDOW MOTOR QUIT. NEITHER OF THE SUNVISORS WILL STAY UP. DEALER ASKING $135 EACH. PRIOR TO 95,000 MILES, BRAKES X2, TIRES X2 SETS, HATCH SHOCKS WORN OUT, ALL UPPER AND LOWER CONTROL ARM BUSHINGS WORN OUT, UNDERBODY SHOCKS WORN OUT, CENTER CV BOOT/HALF SHAFT REPLACED, OE & DEALER REPLACEMENT WIPERS ARE A JOKE AND UP TO NOW, 6 HEADLAMP BULBS REPLACED (NO, I DIDN'T TOUCH THEM). AND THE REGULAR MAINTENANCE SET FORTH BY THE MANUAL; WHEW! I HAVE SPENT THOUSANDS ON SERVICE. I WORKED FOR NISSAN FOR 25 YEARS, BUT I WILL NEVER AGAIN BUY A NISSAN PRODUCT. PLEASE REQUEST NISSAN TO RECALL THE MURANO ABOUT THE SEAT FRAME WELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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