Nissan Murano Complaints (2009)

635 consumer complaints on file.

#11113639July 25, 2018
UNKNOWN OR OTHER
NISSAN MURANO 2009 WILL STOP SUDDENLY : UNDER THE LIGHT, ON THE HIGHWAY AFTER THE ABS LIGHT TURN ON. NISSAN RECALLS THE CAR FOR THIS ISSUES BUT THEIR MECHANICS ARE UNABLE TO FIX THE CAR. THE VEHICLE WILL STOP SUDDENLY ON ANY ROAD TRAVELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113447July 24, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TRAVELING 20 MPH ON CLEAN, DRY CONCRETE, APPROACHING A YIELD SIGN AT AN INTERSECTION. APPLIED BRAKES AND FELT ABS PULSE IN THE BRAKES. ABS PULSES STOPPED AND THEN THE BRAKE PEDAL CONTINUED TO TRAVEL TO THE FLOOR. I ENDED UP FINALLY COMING TO A STOP IN THE MIDDLE THE INTERSECTION. THE DRIVER WHO HAD THE RIGHT OF WAY MANAGED TO AVOID HITTING MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111144July 13, 2018
AIR BAGS
PASSENGER AIRBAG LIGHT BLINKS CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110610July 10, 2018
SERVICE BRAKES
WHILE DRIVING MY NISSAN MURANO I HIT A SMALL POTHOLE. I HIT THE BRAKES AND FELT THAT THE BRAKE PEDAL TOUCHED THE FLOOR, NO PRESSURE WHAT SO EVER. I ASSUMED IT MUST HAVE BEEN BECAUSE OF THE POTHOLE AND DIDN'T THINK ANYTHING WAS WRONG. BUT WHEN I APPROACHED THE NEXT TRAFFIC LIGHT AND TRIED TO BRAKE; THE CAR DID NOT BREAK AND CONTINUED INTO THE MIDDLE OF THE INTERSECTING STREET BEFORE STOPPING. THANK GOD THERE WERE NO CARS COMMING! I TOOK IT TO THE NISSAN AND ACCORDING TO THEM; FIXED THE BRAKE WITH NO CHARGE TO ME. CONCLUSION: LOST OF BREAK PRESSURE AFTER HITTING A SMALL POTHOLE AND A SIGNIFICANT DELAY IN BREAK REACTION AFTERWARDS. NO BREAK PRESSURE AND PEDAL HAD TO TOUCH THE CAR FLOOR IN ORDER TO BREAK WITH A DELAY REACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104114June 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONER STARTED BLOWING HOT AIR. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO TURN OFF THE VEHICLE, BUT IT FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER (LITHIA NISSAN OF FRESNO, 5580 N BLACKSTONE AVE, FRESNO, CA 93710) AND WAS INFORMED THAT A FUSE HAD TO BE PULLED TO STOP THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS STILL AT THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 89,526.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103779June 25, 2018
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR WAS FLASHING. THE VEHICLE WAS TAKEN TO THE DEALER (GERI LYNN NISSAN, 1772 MARTIN LUTHER KING BLVD, HOUMA, LA 70360, (985) 219-1111) WHERE IT WAS DIAGNOSED THAT THE WEIGHT SENSOR AND VARISTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM) AND 08V066000 (AIR BAGS); HOWEVER, THE CONTACT FELT THAT THE VEHICLE WAS EXHIBITING FAILURES RELATED TO ONE OR BOTH OF THE RECALL CAMPAIGNS. THE MANUFACTURER ALSO ISSUED ONE TSB FOR THE AIR BAGS AND THREE TSBS FOR THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO HAVE THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED DID NOT REPAIR DUE TO REPAIR COST OF $2,150.00. TECH FOUND CODE B108OCS. UPDATED 10/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103527June 23, 2018
SERVICE BRAKES
WHEN BREAKING, THERE ARE TIMES WHEN IT FEELS LIKE THE BRAKES GO OUT AND I HAVE TO TAKE THE BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT HAPPENS SEVERAL TIMES A YEAR AND THIS LAST TIME MY WHOLE FAMILY WAS IN THE CAR AND NEARLY CAUSED AN ACCIDENT BECAUSE MY BRAKES ESSENTIALLY WEREN'T WORKING AS REQUIRED. I SEE THERE IS IN ACTIVE INVESTIGATION AND THIS IS NOT AN ISOLATED INCIDENT. WHAT IS IT GOING TO TAKE FOR YOU TO MANDATE A RECALL, A DEATH?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102650June 19, 2018
SERVICE BRAKES
HAVING ISSUES WITH THE BRAKING SYSTEM BEING SOFT. TOOK IT TO A DEALER AND THEY ARE TELLING US THAT IT IS A $1,900 PART (ACTUATOR) WHICH DOES NOT INCLUDE LABOR. I HAVE SEEN OTHER REPORTS ONLINE OF THE SAME PROBLEM WITH OTHER 2009 MURANO'S. NISSAN NEEDS TO STEP UP AND RECALL THIS PART BEFORE SOMEONE GETS KILLED. IT IS A COMMON PROBLEM THAT IMPACTS THE SAFETY OF THE DRIVER AND THE OTHER DRIVERS ON THE ROAD. THIS NEEDS TO BE RESOLVED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102699June 19, 2018
SERVICE BRAKES
THE BREAK PEDAL LOSES PRESSURE RANDOMLY. TYPICALLY, I ONLY NEED TO PUSH DOWN SLIGHTLY TO GET THE VEHICLE TO COMPLETELY STOP, BUT SOMETIMES, AFTER PUSHING DOWN THE PEDAL LIKE I NORMALLY WOULD, THE CAR DOESN'T SLOW DOWN AT ALL, AND I HAVE TO PRESS THE PEDAL TO THE FLOOR AND WAIT FOR IT TO STOP. IT'S VERY SCARY, AS I DON'T KNOW IF MY CAR WILL STOP WHEN I NEED IT TO. IN THE PAST, THIS HAS LASTED FOR THREE OR FOUR DAYS, THEN RANDOMLY, THE BREAK IS BACK TO NORMAL, AND MY CAR STOPS ON A DIME. I'M NOT SURE WHAT CAUSES THIS, BUT I FEEL LIKE I'M TAKING A GAMBLE EVERY TIME I START MY CAR TO LEAVE IN THE MORNING OR ANYTIME I NEED TO GO SOMEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102385June 18, 2018
SERVICE BRAKES
IN DECEMBER 2017, WHILE DRIVING DOWN THE ROAD AND MAKING A LEFT TURN, THE BRAKES WENT SOFT AND ALL OF THE WAY TO THE FLOOR. THE MASTER CYLINDER WAS REPLACED SHORTLY THEREAFTER. ALL OF THE BRAKE LINES WERE BLED. FOUR MONTHS LATER, THE BRAKES WENT SOFT AGAIN AND ALL OF THE WAY TO THE FLOOR. AFTER PUMPING THEM ABOUT 10 TIMES, THEY RETURN TO NORMAL. THE MASTER CYLINDER WAS REPLACED A SECOND TIME. SO FAR, THE BRAKES HAVE BEEN WORKING BUT AFRAID THIS WILL HAPPEN AGAIN WITHOUT WARNING. I DO NOT FEEL SAFE DRIVING THIS CAR ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102220June 15, 2018
STRUCTURE:BODY
APPROXIMATELY 6 MONTHS AGO THE DRIVER'S SIDE BACK SEAT EXTERIOR DOOR HANDLE STOPPED FUNCTIONING. IT IS STILL ATTACHED TO THE DOOR, BUT BASICALLY FLAPS LOOSELY, AND DOES NOT OPERATE WHATEVER DOOR OPENING MECHANISM SHOULD BE ENGAGED WHEN THE DOOR HANDLE IS USED TO OPEN THE DOOR. TWO MONTHS AGO, THE SAME THING HAPPENED TO THE DRIVERS DOOR. A FLAPPY LOOSE, INOPERABLE DOOR HANDLE. BOTH DOOR HANDLES STILL OPERATE FROM THE INTERIOR. THE CAR HAS VERY LOW MILES(86,000 MILES), AND IS MAINTAINED IN REASONABLE OPERATING CONDITION. ONE DEALSER HAS QUOTED APPROXIMATELY $600 TO FIX THE ISSUE FOR EACH DOOR, AND ONE DEALER I CONTACTED WANTED AN ADDITIONAL $130 TO PROVIDE A REPAIR ESTIMATE FOR EACH DOOR. (SERIOUSLY, $260 TO TELL ME THAT SOME CHEAP PLASTIC PART THAT ENGAGES THE DOOR MECHANISM IS BROKEN)' MY IMMEDIATE CONCERN IS THAT BOTH MY WIFE AND I HAVE SIGNIFICANT DISABILITIES, AND IN THE EVENT THAT WE REQUIRE EMERGENCY OR PARAMEDIC SERVICES WHILE LOCKED IN THE CAR, IF WE ARE NOT ABLE TO OPEN THE DOOR FOR THE EMT'S, DEPENDING ON THE LOCATION OF THE CAR, WE MAY BE DENIED LIFE SAVING EMERGENCY MEDICAL SERVICES FOR A PERIOD OF TIME WHILE JAWS OF LIFE ARE USED TO EXTRICATE US FROM THE VEHICLE, DELAYING MEDICAL SERVICES AS WELL AS DESTROYING WHAT MAY BE AN OTHERWISE 'GOOD CAR'. AFTER REBATES AND FACTORY INCENTIVES I PAID $36,000 CASH FOR THIS NEW CARE, 9 YEARS AGO. IT IS OUT OF REGULAR WARRANTY, PLUS EXTENDED WARRANTY. NISSAN USA HAS DENIED COVERAGE. I AM SHOCKED AT THE LACK OF CONCERN FOR SAFETY. I AM SHOCKED THAT A LOW MILEAGE VEHICLE WOULD HAVE SUCH A DUMB PART FAILURE. I AM DUMB FOUNDED OVER THE COST TO REPAIR WHAT IS BECOMING A KNOWN ISSUE IN OPENING A 'DAMN' DOOR. DEALERS HAVE HIGH PRICES FOR LABOR, AND AFTER MARKET PARTS RECEIVE A 4-5 TIMES MARKUP OVER COST TO MAKE A PART, BUT I AM SCARED ABOUT POTENTIAL FOR HARM, AND THE LACK OF FACTORY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100628June 8, 2018
SERVICE BRAKES
WHILE DRIVING HOME FROM WORK ON A CITY STREET I WENT TO SLOW DOWN BY APPLYING THE BRAKES AND HIT A BUMP IN THE ROAD. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND I HAD TO PUMP THE BRAKES IN ORDER TO STOP. THE BRAKE PEDAL STILL GOES ALL THE WAY TO THE FLOOR EVERY TIME I GO TO STOP AND I HAVE TO PUMP THE BRAKES. THIS HAS HAPPENED MULTIPLE TIMES BUT DURING THE WINTER SO I THOUGHT I JUST HIT SOME ICE AND THE ABS WAS KICKING IN. THERE IS NO ICE ON THE GROUND AND IT'S HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099533June 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY NISSAN MURANO 2009 DIED AS I WAS DRIVING ON EXPRESSWAY, VERY SCARY , EVERYTHING JUST STOPPED , SAYS BATTERY AND ALTERNATOR , REPLACE TWICE BECAUSE IT HAPPENED YET AGAIN WITHIN A CPL OF DAYS, SO NOW THE BRAKE LIGHT AND BATTERY LIGHT ARE ON , ON MY DASHBOARD AND 3 WEEKS WITHOUT MY CAR AND NO IDEA ! I HAVE BEEN ON NUMEROUS FORUMS WITH NO SOLUTION BUT YET THE SAME COMPLAINT , IS NISSAN GOING TO FIX THIS ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097802May 24, 2018
SERVICE BRAKES
2009 NISSAN MURANO, THE BRAKES GOES SOFT AND ALL THE WAY TO THE FLOOR BUT DOES NOT STOP AT ALL! WE HAD MULTIPLE CLOSE CALLS. THE BRAKE PADS WERE REPLACED TWICE, BLED FEW TIMES; GOT THE MASTER CYLINDER CHECKED; MULTIPLE TIMES BY DIFFERENT MECHANICS. THE DEALERSHIP SAID THAT THERE WAS NOTHING WRONG FIRST TIME. LAST TIME THEY DID A BRAKE FLUID FLUSH AND BLED. THAT DIDN'T FIX THE PROBLEM. MY OLD MECHANIC POINTED ME TO ONLINE MULTIPLE COMPLAINTS REGARDING THE SAME EXACT ISSUE. CONTACTED NISSAN TODAY AND THEY DENIED KNOWING ANYTHING ABOUT THIS ISSUE. THERE WILL BE MAJOR FATALITY THAT WILL HAPPEN SOON WITH OVER 120K OF THESE 2009 MODELS BEING ACTIVELY DRIVEN IN THE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097222May 22, 2018
SERVICE BRAKES
BRAKE PEDAL WOULD, WITHOUT WARNING, LOOSE PRESSURE AND GO ALL THE WAY TO THE FLOOR. COMING TO A NORMAL STOP OR FIRST ENGAGING DRIVE, PEDAL WOULD GO RIGHT TO THE FLOOR AND NO ABILITY TO STOP. THIS WAS INTERMITTENT AND INCONSISTENT. VERY DANGEROUS WITH NO BRAKES. DEALER REPLACED THE ABS ACTUATOR. DEFECTIVE ACTUATOR SEEMS COMMON AND A REAL SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097112May 21, 2018
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER (LARRY MILLER NISSAN, 2400 WEST 104TH AVE, DENVER, CO 80234) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE RESERVOIR CAP AND A DIFFERENT TYPE OF BRAKE FLUID WERE NEEDED. THE VEHICLE WAS AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT IT WAS A SAFETY ISSUE THAT WOULD BE SENT TO A THIRD PARTY. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11096813May 19, 2018
AIR BAGS, ENGINE, POWER TRAIN
WELL LETS START WITH THE ENGINE STALLING AND NOT BEING ABLE TO GET ON THE HIGHWAY CAUSE THE ENGINE LACKS THE POWER TO EVEN MOVE. THE RIGHT PASSENGER SIDE AIR BAG LIGHT KEEPS FLASING NO MATTER WHAT IT DOES'NT GO OFF.THERE IS A RATTLING NOISE COMING FROM THE REAR RIGHT SIDE UNDER THE CARRIAGE. THE LEFT REAR TIRE IT LOBSIDED AND WHEN IT RAINS THE REAR OF THE CAR FEELS LIKE ITS ON ICE AND SWAYS SIDE TO SIDE IT'S AN ACCIDENT WAITING TO HAPPEN THE TIRE SENSOR LIGHT NEVER GOES OFF EVEN IF YOU INFLATE TO PROPER RANGE AND DONT GET ME STARTED ON THE TRANSMISSION SLIPPING HOPE THAT SOME ONE IN YOUR COMPANY DOES SOMETHING ABOUT THESE ISSUES BEFORE SOMEONE GETS SERIOUSLY HURT YOU MAY END UP IN COURT FIX THEM BEFORE SOME ONE GETS HURT....ALL THIS IN MOTION. STREET AND HIGHWAY. DOCUMENTATION YES THE WHOLE CAR IS DOCUMENTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093493May 12, 2018
SUSPENSION
JUST PURCHASED THIS MURANO USED. WAS SOLD TO ME 'AS-IS'. I AM A MECHANIC AND EXPECTED A FEW ISSUES TO FIX. BUT COME TO FIND OUT, THE REAR SUBFRAME IS COMPLETLY ROTTED APPART IN TWO SEPARATE LOCATIONS AND UNDRIVABLE. WILL COST ME THOUSANDS TO FIX. ABSOLUTLY UNACCEPTABLE FOR A HIGHER END VEHICLE ONLY 9 YEARS OLD. NISSAN WILL NOT DO ANYTHING TO REMEDY THE SITUATION. WILL NEVER BUY ANOTHER NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091271May 1, 2018
SERVICE BRAKES
BRAKES TRAVEL TO FAR MAKING BRAKING QUESTIONABLE. SEVERAL TIMES WRECKS HAVE ALMOST OCCURRED. VEHICLE IS SIGNIFICANTLY HARDER TO BRAKE SAFELY WHEN TRYING TO STOP FROM HIGHER RATES OF SPEED. BRAKE PEDAL TRAVELS LITERALLY TO THE FLOOR BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090420April 27, 2018
AIR BAGS
MY AIRBAG LIGHT ON THE DASH IS FLASHING. INDICATING THAT THE AIRBAG SYSTEM MAYBE FAULTY NISSAN WANTS $120. FOR A DIAGNOSTIC TEST OF THE SYSTEM. THIS CAR IS A 2009 MURANO AND ONLY 47,000. MILES NO ACCIDENT OR ANYTHING TO CAUSE THE LIGHT TO GO ON. IN ALL MY YEARS AND CARS I HAVE NEVER HAD A AIRBAG LIGHT GO ON FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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