Nissan Maxima Complaints
6,958 consumer complaints on file.
- #10704055April 6, 2015AIR BAGS
NHTSA RECALL 14-V-361 I MADE 3 GOOD FAITH EFFORTS TO MAKE AN APPOINTMENT WITH VICTORIA NISSAN MOTORS, 578-5000 BUT THE SERVICE MANAGER INDICATES HE WILL CALL ME AND MAKE THAT APPOINTMENT. HE NEVER RETURNS THE CALL TO MAKE THE APPOINTMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703724April 4, 2015POWER TRAIN
TRANSMISSION SLIPS THEN BANGS HARD INTO GEAR. ALSO TRANSMISSION GET STUCK IN HIGH GEAR. JUST PRIOR TO THE CAR GETTING STUCK IN HIGH GEAR, THE CAR STALLS NO MATTER WHAT SPEED YOUR GOING. WHEN YOU RESTART THE CAR, YOU ARE STUCK IN HIGH GEAR. NO OTHER GEARS WORK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703465April 3, 2015ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR DOES NOT START. DIFFICULT TIME GETTING INTO THE CAR WHILE USING MY KEY FOB. WHEN I PUSH THE IGNITION BUTTON THERE IS NO NOSE AND NO LIGHTS. TRIED JUMPING THE CAR FOR 15 MINUTES WITH NO SUCCESS. I WAS TOLD BY THE NISSAN DEALERSHIP MECHANIC THAT IT IS THE STEERING LOCK SYSTEM. THIS IS GOING TO COST ME FOR TOWING AND LABOR AND PARTS. MONEY I DO NOT HAVE. READING UP ON THIS PROBLEM TELLS ME THAT THERE SHOULD HAVE BEEN A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703550April 3, 2015ELECTRICAL SYSTEM
THE IGNITION LOCKS UP, STRANDING ME. THE PUSH BUTTON START WILL NOT ENGAGE THE STARTED, OR WILL OCCASIONALLY MAKE A CLICKING NOISE WITHOUT STARTING. USUALLY, AFTER A FEW MOMENTS, THE CAR WILL START. THIS SOMETIMES TAKES MORE THAN 10 MINUTES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703168April 1, 2015AIR BAGS
EARLIER THIS YEAR, THE AIR BAG LIGHT ON MY 2009 NISSAN MAXIMA STARTED FLASHING. I TOOK MY CAR INTO MY MECHANIC AND HE RAN THE DIAGNOSTIC TOOL TO FIND THE FAILURE. HE TOLD ME THE OCCUPANT SENSOR IN THE PASSENGER SEAT HAD FAILED, DISABLING THE ENTIRE AIR BAG SYSTEM. HE QUOTED ME $1,243.00 FOR THE REPAIR ($895 ? PARTS, $348 ? LABOR). I CONTACTED NISSAN CONSUMER AFFAIRS TO SEE IF THE FAILURE WAS COVERED BY MY WARRANTY OR IF THERE WAS A RECALL FOR THE PART, BUT WAS TOLD NO. NISSAN RECORDED MY COMPLAINT AND OPENED A CASE # FOR ANY FUTURE RECALL CAMPAIGNS. NISSAN THEN INSTRUCTED ME TO TAKE MY CAR INTO MY LOCAL NISSAN DEALER, SO THEY COULD RUN THE DIAGNOSTIC TOOL AND PROVIDE AN OFFICIAL FAILURE REPORT. AFTER I RECEIVED THE REPORT, I WAS TOLD TO CONTACT NISSAN CONSUMER AFFAIRS TO SEE IF THEY COULD ASSIST IN PAYING FOR THE REPAIR. ON 12/15, I DROPPED MY CAR OFF AT EXECUTIVE JEEP/NISSAN IN NORTH HAVEN. THEY RAN THE DIAGNOSTIC AND SENT ME A COPY OF THE REPORT. I CALLED NISSAN CONSUMER AFFAIRS AGAIN, AND TOLD THEM EXECUTIVE HAD THE REPORT INFORMATION THEY REQUIRED. NISSAN CONSUMER AFFAIRS CONTACTED EXECUTIVE, REVIEWED MY CASE, AND INFORMED ME ON 12/19 THEY WOULD OFFER NO ASSISTANCE. EXECUTIVE JEEP/NISSAN QUOTED $1476.30 FOR THE REPAIR. MY CAR HAD 74K MILES ON IT AT THE TIME THIS FAILURE OCCURRED. THE PASSENGER SEAT IS OCCUPIED A FEW TIMES A MONTH AT BEST. SINCE THIS IS AN INTERNAL PART, IT IS NOT EXPOSED TO THE ELEMENTS, NOR IS IT SUBJECT TO MAJOR WEAR AND TEAR. THE FAILURE HAS DISABLED THE ENTIRE AIR BAG SYSTEM IN MY CAR, WHICH IS QUITE ALARMING. I DO NOT UNDERSTAND WHY NISSAN WOULD ENGINEER THEIR CAR?S AIR BAG SYSTEM TO COMPLETELY SHUT DOWN WHEN ONE COMPONENT FAILS. ALSO, I DO NOT UNDERSTAND WHY NISSAN'S WARRANTY DOES NOT COVER A FAILURE TO A MAJOR SAFETY COMPONENT IN THEIR CAR. THEIR WARRANTY DOES COVER THE SEAT BELTS, BUT NOT THE AIR BAG SYSTEM?? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702681March 30, 2015STEERING
STEERING WHEEL LOCK FAILURE OCCURRED. I COULD NOT START THE CAR. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. I RESEARCHED AND THIS IS A COMMON ISSUE WITH MY MAKE AND MODEL. FOR SOME REASON NISSAN IS NOT RECALLING AND REPLACING THE DEFECTIVE PART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702389March 29, 2015SEATS, EXTERIOR LIGHTING
IT STARTED WITH WHAT THE TECHNICIANS MENTIONED AS A "MISFIRE," AND I KEPT SMELLING SOMETHING BURNING THROUGH THE AIR VENTS INSIDE THE CAR. AFTER SPENDING $1200.00 FOR A COMPLETE TUNE-UP WITH NISSAN PARTS, FIXING A MOTOR MOUNT, AND A CHEAP HOSE THAT CRUMBLED AS THEY WERE REPAIRING THE CAR IN FEBRUARY 2014 I HAD TO SPEND ANOTHER $500.00 IN NOVEMBER TO REPLACE THE SAME NISSAN SPARK PLUGS THAT BURNED OUT AFTER NO WHERE NEAR THEIR USAGE DATE AND REPLACE BACK COILS. I TOOK THE CAR TO NISSAN TO LOOK AT THE SERVICE ENGINE LIGHT AND ASK WHY ONE HEADLIGHT IS FOGGY AND THE OTHER ONE IS NOT IN WHICH THEY HAD NO ANSWER SO I HAD TO PAY $75.00 FOR THEM TO CLEAN THE FOGGY LIGHT AND NOW IT'S FOGGY AGAIN SO THEY SAY $1200 FOR A NEW ONE WHICH IS RIDICULOUS TO ME. THE PAINT IS FADING AND THE CHROME IS COMPLETELY GONE ON THE ROOF AND THIS IS 2008 MODEL WHICH MAKES NO SENSE TO ME. AFTER SPENDING THIS IN 2014, IN FEBRUARY 2015 I HAD TO PAY NISSAN $2000.00 TO REPLACE THE CATALYST CONVERTER, FIX AN OIL LEAK, TPM SENSOR FOR THE SECOND TIME, AND FOR A BRAKE FLUSH AND REAR BRAKES. I TOOK THE CAR IN TO NISSAN TODAY AND TIRE PRESSURE LIGHT IS ON SPENT TWO HOURS THEM FOR THEM TO TELL ME IT WAS A SMALL LEAK IN THE TIRE THAT THEY PATCHED AND SOMETHING KEEPING THE RIM FROM SEALING AROUND THE TIRE COMPLETELY. TODAY I GET HOME AND THE DRIVER SEAT WOULD NOT MOVE BACKWARDS OR FORWARD AFTER MY WIFE LEAVE TO GO TO WORK THE SEAT STARTS TO WORK AS I AM ON THE HIGHWAY DRIVING IN HEAVY TRAFFIC AND IT MOVES FORWARD ALL THE WAY TO THE STEERING WHEEL CAUSING ME TO PRESS DOWN FURTHER ON THE GAS WHICH WAS VERY DANGEROUS AND I WAS ABLE TO STRUGGLE TO PULL OVER IN SIDE MEDIAN IN ORDER TO MANEUVER OUT OF THE SEAT AND CUT THE CAR OFF. AFTER STANDING ON SIDE THE HIGHWAY, PRESSING THE SEAT DEVICE IT FINALLY MOVED BACK ENOUGH FOR ME TO CONTINUE DRIVING TO WORK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702393March 29, 2015POWER TRAIN
AFTER WARMING UP (MOST OF THE TIME), WHEN YOU STOP & START TO GO IT'S LIKE IT STALLS WILL ALSO SHIFT HARD. RIM GAGE WILL GO UP TO 5 THEN AFTER YOU GET IT TO FINALLY GO THRU THE CHANGING GEARS IT RUNS FINE. MOSTLY STARTING & STOPPING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702241March 27, 2015POWER TRAIN
ABOUT 2 YEARS AGO WHILE DRIVING THE TRANSMISSION WOULD DOWN SHIFT TO SECOND OR FIRST GEAR, WHICH WOULD REV OUT THE MOTOR. SOMETIMES IT WOULD JERK HARSHLY BACK INTO GEAR. I REPLACED A SENSOR ON THE TRANSMISSION AND SOMEWHAT SOLVED THE PROBLEM. NOW ITS WORST THAN IT WAS BEFORE, I BASICALLY DROVE 10 MINUTES AT 20 MPH ON FIRST GEAR. I HOPE IT CAN BE FIXED THIS TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702242March 27, 2015STEERING
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED WHILE IN PARK, THE STEERING WHEEL BECAME STUCK IN THE LOCK POSITION PREVENTING THE VEHICLE FROM STARTING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 8,700.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702103March 27, 2015STRUCTURE
FLOORBOARD IN MY 2004 NISSAN MAXIMA IS ROTTED OUT. PASSENGER SIDE IS ALMOST RIGHT THROUGH. MY MECHANIC SAID NO OTHER CARS HAVE THIS PROBLEM. OBVIOUSLY, IT IS A NISSAN DEFECT. SAFETY ISSUES ASIDE, NISSAN SHOULD STAND BY THEIR PRODUCT. WE PAY GOOD MONEY AND EXPECT TO GET WHAT WE PAID FOR. HOLD THEM ACCOUNTABLE TO FIX OR REIMBURSE THEIR CUSTOMERS! IT IS YOUR JOB AND RESPONSIBILITY TO PROTECT THE CONSUMER. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702066March 26, 2015ELECTRICAL SYSTEM, POWER TRAIN
TODAY IS MARCH 26, 2015 AND FOR THE PAST WEEK; MY CAR HAS BEEN STALLING WHEN I AM SHIFTING GEARS. TODAY I WAS IN A NOT SAFE SITUATION AT A RED LIGHT. WHEN I SHIFTED THE GEARS TO MY CAR TO BEGIN DRIVING, THE CAR STALLED ON ME ALLOWING ME TO ONLY DRIVE AROUND 5-10 MPH DOWN THE STREET. I HAD TO HURRY UP AND PULL OVER BECAUSE I HAD CARS BEHIND ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701782March 25, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AUTOMATIC TRANSMISSION SWITCHED GEARS CAUSED THE VEHICLE TO STALL. IN ADDITION, THE VEHICLE WOULD ACCELERATE AND DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701019March 23, 2015AIR BAGS
SHORTLY AFTER PURCHASING THIS VEHICLE (NEW), MY WIFE NOTICED THAT WHEN SHE IS IN THE PASSENGER SEAT, THE PASSENGER AIR BAG STATUS LIGHT STAYS ON, INDICATING THE AIR BAG IS TURNED OFF EVEN THOUGH AN ADULT IS SITTING IN THE SEAT. THE DEALERSHIP LOOK AT IT AND CLAIMS THAT IT IS WORKING CORRECTLY AND BLAMED THAT MY WIFE WAS SITTING IN THE SEAT WRONG. IT IS NOT AN OCCURRENCE THAT ALWAYS HAPPENS, JUST PERIODICALLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701029March 23, 2015AIR BAGS
PASSENGER AIRBAG INDICATOR REMAINS ON WHEN ADULT (~110 LBS) IS PRESENT IN THE PASSENGER SEAT. ENSURED SEATED PROPERLY, PASSENGER AIRBAG STILL DISABLED. COMPLAINED MANY TIMES TO DEALERSHIP OVER THE COURSE OF 3-4 YEARS WITH A RESPONSE OF "EVERYTHING IS FUNCTIONING PROPERLY". FINALLY THE SEAT BOTTOM WAS REPLACED TO ENSURE THE SENSOR WAS GOOD - PROBLEM PERSISTS, NISSAN DEALERS NO LONGER WILLING TO ATTEMPT TO FIX. THIS VEHICLE WAS PURCHASED WITH A FIVE-STAR CRASH SAFETY RATING, BUT I HARDLY BELIEVE THAT WOULD BE TRUE WITH THE PASSENGER AIRBAG NOT FUNCTIONING. A POTENTIALLY GRAVE SAFETY CONCERN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701067March 23, 2015AIR BAGS
THE AIR BAG LIGHT COMES ON WHILE A 160LB ADULT IS SITTING IN PASSENGER SEAT. THIS LIGHT INDICATES THAT THE AIR BAG WILL NOT OUT IN AN ACCIDENT. I TOOK MY CAR TO THE NISSAN DEALER WHEN THIS HAPPENED AND THEY SAID THE LIGHT DIDN'T COME ON WITH THEM. WHEN I GOT BACK HOME IT CAME ON AFTER ABOUT FOUR DAYS AND I HAVE IT ON VIDEO WHILE I'M SITTING IN PASSENGER SEAT AND THE LIGHT IS ON. IT STILL DOES THE SAME THING NOW. ALSO, THE CAR FELLS LIKE ITS SHAKING LIKE SLIDING AS IF YOU WERE HYDRO PLANNING WHILE DRIVING. THE LIGHT I THINK VDS COMES ON A GOES OFF FROM TIME TO TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700850March 21, 2015ENGINE, POWER TRAIN
HAVING TROUBLE/DELAYED SHIFTING. IT WENT AWAY FOR A WEEK BUT IT CAME BACK AGAIN. WHEN I'M PRESSING ON THE GAS IT SOUNDS LIKE IT'S REVVING THE ENGINE BUT THE CAR IS NOT MOVING AS IT SHOULD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700695March 20, 2015ELECTRICAL SYSTEM
WHEN VEHICLE WAS APPROXIMATELY 1 1/2 YEARS OLD THE POSITIVE BATTERY CONNECTOR CONNECTING THE POWER CABLE FROM THE AUTOMOBILE ELECTRICAL SYSTEM TO THE BATTERY CORRODED AND CAME APART. THE NISSAN PART DESCRIPTION AND PART NUMBER IS "BATTERY TERMINAL 243 - PART # 24340-7F003). THIS WAS REPLACED WITH A FACTORY PART. APPROXIMATELY 1 1/2 YEARS LATER IT CORRODED AND CAME APART AGAIN. THIS FAILURE CAUSES THE ENGINE TO LOOSE ANY ELECTRICITY FROM THE BATTERY, WHICH WOULD CAUSE THE ENGINE TO STOP, CAUSING A LOSS OF POWER STEERING, POWER BRAKES AND AIR BAG PROTECTION OR PREVENTS THE ENGINE FROM STARTING DUE TO NO ELECTRICITY FEEDING THE STARTER AND VEHICLE ELECTRICAL SYSTEM. FORTUNATELY, THE VEHICLE WAS NOT MOVING WHEN THIS FAILURE OCCURRED ON EITHER OCCASION OR SERIOUS INJURY OR DEATH COULD HAVE OCCURRED. I DO NOT BELIEVE THAT THE DESIGN OF THIS CONNECTOR OR THE TYPE OF MATERIAL FROM WHICH IT S MADE IS ADEQUATE. I HAVE REPLACED THE CONNECTOR WITH A LEAD BATTERY CONNECTOR USED FOR CONNECTING RV BATTERIES AND DO NOT BELIEVE THAT THE VEHICLE WILL EVER SUFFER THIS PROBLEM AGAIN WITH THE AFTERMARKET REPLACEMENT CONNECTOR. FORTUNATELY FOR ME THE VEHICLE WAS STOPPED WHEN THESE FAILURES OCCURRED. OTHER THAN THE OBVIOUS DANGER, I BELIEVE THIS PROBLEM WOULD CAUSE MOST PEOPLE TO INCUR SIGNIFICANT EXPENSE IN TOWING AND REPAIR CHARGES, JUST TO REPLACE THE CONNECTOR. ALTHOUGH I WAS ABLE TO REPAIR THE PROBLEMS MYSELF, I DOUBT THAT MOST PEOPLE WOULD BE ABLE TO DO SO ON THEIR OWN. THE PARTS SALES PERSON AT THE NISSAN DEALERSHIP WHERE I HAD BOUGHT A SECOND CONNECTOR (ALTHOUGH IT WAS NOT USED) SEEMED TO INDICATE THAT THEY SOLD AN AWFUL LOT OF THESE CONNECTORS, WHICH SUGGESTS THAT A BETTER DESIGN OR MATERIAL WOULD BE ADVISABLE AND MAKE IT MUCH LESS LIKELY THAT A FAILURE OF THIS NATURE WOULD OCCUR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10695415March 19, 2015ENGINE, FUEL/PROPULSION SYSTEM
ENGINE CODES PO 420 AND PO 174. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10695430March 19, 2015POWER TRAIN
CAR HAVE A HARD JERK WHEN SHIFTING. ALSO WHEN SLOWING DOWN AND TRYING TO ACCELERATE MY CAR JERK REAL HARD LIKE SOMEONE KICKED ME FROM BEHIND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0