Nissan Maxima Complaints

6,958 consumer complaints on file.

#11502843January 20, 2023
VISIBILITY/WIPER
I bought the vehicle in question new and it has less than 10,000 miles. The low beam headlights have a definite line where there is no light above the line and very dim light directly in front of the vehicle( photos attached). I took the car to the dealer and was informed that this is “normal” for the Maxima and that there is no adjustment that can be made. I then sent photos to Nissan Customer Service (Case # 48013453 ) and was informed again that this is normal for that model. When driven on an unlit road, one has to run bright lights at all times to be able to safely see. I have included photos of the light pattern. The sequence is backing out of the garage and then on a dark street. Please note photo 2 where I am standing barely to the right and I am not visible above my belt line. In my opinion, If this is typical of all 2017 Nissan Maxima’s; there is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502479January 18, 2023
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2016 Nissan Maxima. The contact noticed that the front passenger side air bag warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the front seat passenger’s Occupant Classification System sensor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 16V244000 (Air Bags). The failure mileage was 84,741.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501852January 15, 2023
UNKNOWN OR OTHER
The car went full throttle by itself and would not stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501392January 12, 2023
ENGINE, POWER TRAIN
The transmission is failing in my car it doesn't want to go. stalling out shuttering,jerking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501538January 12, 2023
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
Hi I bought car Nissan maxima 2011 transmission not working well when I driving I stopped at the traffic after that car does not move forward
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500214January 4, 2023
UNKNOWN OR OTHER
The black plastic piece on the rear right side of my rear windshield fell off in the first 30 days of having it took to deal they tried to make me pay 1000 dollars to fix a 100 dollar part. And it's been a year now and they still refuse to fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496540December 8, 2022
AIR BAGS
About two years ago, the driver airbag light came on and has been on. We took the car to Hudson Nissan in Charleston, SC to have it repaired and were informed that we would have to replace the entire seat to replace the sensor to the tune of about $4500.00. Based on a lot of information I have been reading, there has been a recall on certain 2017 Nissan Maximas but not all of them. I believe that my car should be covered under the recall or at least covered by Nissan because the sensors are known to go bad and there is plenty of information available online about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495700December 1, 2022
SUSPENSION, WHEELS, SERVICE BRAKES
On 9/12/22, my son purchased a 2009 Nissan Maxima from Street Cars. My son was told that the car did not pass the state inspection, but all items on the list were taken care of. The salesman noted the Air Intake Tube would be ordered for the car and installed once received. My son paid $5299 in cash. My son wanted to pay with a cashier's check, but the salesperson requested cash. On the way home to Woodbridge from Fredericksburg, the vehicle began to slow down as if it were going to cut off. My son slowed down and proceeded home. On 9/13/22, my son went to Minnieville Exxon to have the vehicle emissions test completed, and the car was listed as "Not Ready." In addition, seven (7) additional issues must be addressed before the vehicle can pass. We began calling the salesman at 11:45 am, sent a text message at 12:17 pm, and called until 1:30 pm. Due to what we felt were deceptive practices, we traveled to Street Cars in Fredericksburg to speak with the salesman about returning the vehicle for a refund. The salesman stated the vehicle was sold "As Is” and is on the Bill of Sales. We asked about the sign on the front of his business which states "3-Day Return Policy". The salesman said it does not apply to cash cars or discounted cars. When asked about the items on the failed inspection report being taken care of, the salesperson refused to discuss it further. The salesperson stated my son should use the warranty, where he will be responsible for half the cost of all repairs. When the salesperson was asked about the Air Intake Tube order, he refused to provide a confirmation number for the order, a telephone number, or a location for the company. My son did not receive any title paperwork and was told to sign the vehicle delivery form when items had not been received. We contacted ASC Warranty company which was provided with the vehicle, and they told us to take the car to any automotive repair shop for an estimate. We took the vehicle to Sheehy Nissan in Manas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494708November 23, 2022
AIR BAGS
Passenger seat airbag sensor has failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493714November 15, 2022
VEHICLE SPEED CONTROL
For the past 5 months the acceleration will not work intermittently. I have almost gotten into two accidents on the interstate and in the city. I’ve taken the vehicle to the dealership twice and Firestone auto care twice they cannot replicate the issue it is a hazard to drive with the car behaving this way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492851November 9, 2022
WHEELS
the vehicle failed front wheel bearing replacement. I took it to the mechanic because when i was driving there was a very loud noise and didn't feel well. The mechanic told me that I could have had an accident because the tire was about to come off the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492104November 3, 2022
AIR BAGS
Was at a four way stop. Other driver pulled out in front of me and I tried to not hit their vehicle but couldn’t avoid it. I was going around 15 miles per hour. The air bag discharged so hard it broke my windshield and injured my head, neck and lower back.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11492052November 3, 2022
ENGINE
I'm investigating a fire in this vehicle. The owner was driving and noticed a smell of rubber or electrical burning. He parked the car and noticed a small amount of smoke from the passenger side of the hood area. It was dark out and he opened the hood and went to get a flashlight. he went about 100 yards to his truck and looked back and the engine compartment was on fire. The owner states the car has around 8000 miles on it and he has recently had an odor of something burning but finding nothing when investigating that. He states the vehicle has run fine and the last commute was approximately 5 miles before the fire. The car was a total loss because of the fire it was completely consumed. I am the fire marshal for this jurisdiction.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11490826October 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Inappropriate function of the AEB system. Filed a prior complaint with you a couple of months ago about the cruise control sensor and the AEB. Cruise was fixed, but AEB keeps going off while using cruise inappropriately. Did not get fixed. Spent a lot of time working with Nissan consumer affairs and Vision Nissan in Webster NY and problem not found. There are numerous complaints on line about the same problem, but Nissan consumer affairs (NCA) keeps telling me there are no other complaints about this issue. The NCA told me that unless the service department has the AEB go off while they are trying it out, they won't do anything. If I want the second opinion they are recommending, it has to be out of pocket cost for me. I have had it happen and drove to the dealer without turning the vehicle off, and they didn't pull any codes, so won't address it. I have asked to speak to a manager/supervisor at NCA, but they refuse to let me talk to anyone. This has happened no less than 100 times and is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490685October 24, 2022
ENGINE
The contact owned a 2012 Nissan Maxima. The contact stated that after returning from lunch and parking the vehicle at work, almost three hours later he was informed by someone that the vehicle was on fire. The contact walked outside and saw the engine compartment in flames. The contact stated that the engine compartment was completely burned. The fire department was able to extinguish the fire. The fire department filed a fire report. The contact stated that the security cameras showed that no one had tampered with the vehicle before the vehicle caught on fire. The contact stated he was unsure what started the fire, but the hood of the vehicle was completely melted. No one was injured. The contact stated that the vehicle was destroyed. The manufacturer was not contacted. The failure mileage was 138,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11489486October 16, 2022
STEERING, FUEL/PROPULSION SYSTEM, SUSPENSION
Unknown. Recently bought vehicle, it's in great condition other than there is noticeable problems with the front and rear steering and suspension, missing airbags with no sign of being wrecked, windows and window buttons don't work as well as power seat, and a awful gas smell and fume. Inside vehicle after. Pumping gas. Wanting to see about any recalls or defects that can be fixed without out of pocket costs if at all possible . Don't know the vehicles recall or repair history.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487378October 1, 2022
EXTERIOR LIGHTING
My headlights are clouded on the inside from condensation getting inside the light. Nissan says the lights are vented and the water should drain. Water drains but condensation from water has clouded my headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486599September 27, 2022
EXTERIOR LIGHTING
Low beam headlights are dangerously low. No matter the quality of bulbs or the clarity of the lights the low beam headlights offer extremely limited visibility. Requires high beams when driving at night. I have had numerous mechanics look at the issue and it stems from a failure of the projector in the headlamp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486654September 27, 2022
UNKNOWN OR OTHER, POWER TRAIN
a recall and class action lawsuit was issued for the 2013 altima but not the 2013 maxima. they have the same cvt transmission, my cvt transmission on my maxima just went out. Both the maxima and the altima should have been included in these recalls if they have the exact same CVT transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485865September 22, 2022
ENGINE
The contact owns a 2014 Nissan Maxima. The contact stated that while driving at 50 MPH, the vehicle suddenly lost motive power. The contact stated he was able to pull over and was only able to restart the vehicle by shifting the gear shifter into neutral(N). The contact stated that the vehicle was operating while in neutral(N), however, while driving the vehicle failed to exceed 5 MPH despite depressing the accelerator pedal. The contact stated that the engine was revving abnormally. No warning lights were illuminated. The failure occurred on various occasions while driving at various speeds. The contact called the local dealer and made them aware of the failure and was informed that there were no known recalls related to the failure. The contact was informed to schedule an appointment for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer not made aware of the failure. The VIN was not available. The approximate failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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