Nissan Leaf Complaints

1,117 consumer complaints on file.

#10910630September 29, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN LEAF. AFTER HITTING AN OBSTACLE IN THE ROAD, THE POWER BRAKES CEASED TO FUNCTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909792September 26, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 NISSAN LEAF. THE CONTACT STATED THAT THE BRAKES FAILED TO FUNCTION WHILE DRIVING 20 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SOFTWARE MALFUNCTION WITH THE ABS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904540September 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 NISSAN LEAF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897200August 19, 2016
AIR BAGS, SEATS, UNKNOWN OR OTHER
I HAD AN ADULT PASSENGER SITTING ON THE FRONT PASSENGER SEAT WITH HER 8LB DOG. SHE WEIGHS 83 LBS. THE AIRBAG LIGHT SHOWED THAT THE AIRBAG WAS SHUT OFF. ANOTHER TIME I PLACE A GROCERY BAG WITH TWO BAGS OF FROZEN POTATOES AND A QUART OF ICE CREAM ON THE SEAT, THE "NO AIRBAG LIGHT" SHUT OFF. WHEN I REMOVED THE BAG THE THE AIRBAG OFF LIGHT WHENT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896860August 18, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 (NA) NISSAN LEAF. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHOOK AND VIBRATED VIOLENTLY. AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ERRONEOUSLY ACCELLERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKING SYSTEM WAS FAULTY. THE FAILURE WAS NOT IMMEDIETLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895085August 11, 2016
AIR BAGS
AFTER RECEIVING A RECALL NOTICE, I MADE AN APPOINTMENT AT NALLEY NISSAN OF CHAMBLEE, GA TO HAVE THE OCCUPANT CLASSIFICATION SYSTEM (RECALL 16V-244) RECALL REPAIR MADE IN MY LEAF. I MADE THE APPOINTMENT FOR JULY 28, 2016, AFTER BEING TOLD THE PART FOR THE REPAIR WOULD BE AVAILABLE FOR ME THEN. ON JULY 28, 2016, I PICKED UP MY CAR FROM THE DEALERSHIP, AND WAS TOLD THAT THE RECALL SERVICE HAD BEEN SUCCESSFULLY PERFORMED. HOWEVER, 2 INDICATOR LIGHTS ON THE DASH BOARD RELATED TO THE AIRBAG PROBLEM WERE STILL FLASHING. ON JULY 29, 2016, I CALLED NALLEY NISSAN TO COMPLAIN THAT THE LIGHTS WERE STILL FLASHING AND TO ASK WHY I WAS ASSURED THE RECALL SERVICE HAD BEEN PERFORMED, IF IT HAD NOT; I WAS ASSURED THAT SOMEONE WOULD CALL ME BACK TO EXPLAIN OR SCHEDULE SUPPLEMENTAL SERVICE OF MY CAR. HOWEVER, NO ONE EVER CALLED BACK. SUBSEQUENTLY, I RECEIVED A SURVEY BY EMAIL ASKING ABOUT MY SERVICE EXPERIENCE, WHICH I COMPLETED WITH NEGATIVE FEEDBACK. DURING THE WEEK OF AUGUST 1, A WOMAN CALLED IN RESPONSE TO MY SURVEY AND MADE AN APPOINTMENT FOR ME TO DROP OFF THE CAR FOR THE AIRBAG RECALL SERVICE TODAY, AUGUST 11. AFTER DROPPING OFF MY CAR TODAY, I WAS INFORMED BY THE SERVICE DEPARTMENT THAT THEY ONCE AGAIN DO NOT HAVE THE PARTS. I WAS ALSO TOLD THAT ON 7/28, THEY PERFORMED A DIFFERENT RECALL SERVICE, NOT THE AIRBAG. I HAVE BEEN TOLD REPEATEDLY THAT THE AIRBAG FAULT IS "NOT A SAFETY ISSUE." I HAVE ASKED FOR INFORMATION ABOUT WHAT THE FAULT DOES (DOES THE AIRBAG ALWAYS INFLATE? NEVER? WHICH ONE?), BUT RECEIVED ONLY CONTRADICTORY INFORMATION. I HAVE TWO CHILDREN, AGED 10 AND 12, WHO WEIGH UNDER 100 LBS. IF THE AIRBAG ALWAYS DEPLOYS, I WOULD PUT AN ADULT IN FRONT. IF THE AIRBAG NEVER DEPLOYS, I WOULD PUT A CHILD IN FRONT IF NEEDED AND SCOOT THE SEAT ALL THE WAY BACK. I FEEL THAT NISSAN IS NOT MAKING REPAIR PARTS AND INFORMATION AVAILABLE TO ME AND THAT IT IS A BIG SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894750August 10, 2016
VISIBILITY/WIPER
IN NIGHT TIME THE WIDTH OF BEAM IS NOT WIDE ENOUGH(HIGH OR LOW BEAM). WHEN MAKING TURN, I CAN NOT SEE ANYTHING IN PERPENDICULAR DIRECTION. I AM ALWAYS AFRAID THAT, I MIGHT DRIVE OVER SOMEONE. NO ACCIDENTS HAVE HAPPENED YET. I AM VERY CONCERNED THAT THIS CAN CAUSE HARM TO SOMEONE OR LEAD TO AN ACCIDENT AS I MIGHT HIT A PARKED CAR AT THE CORNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892069August 1, 2016
UNKNOWN OR OTHER
I'M LOCATED IN EUROPE, BUT I'VE BOUGHT A NISSAN LEAF 2013 FROM US. I SEE TWO RECALLS FOR MY VEHICLE AND NISSAN IS TELLING ME THAT IT ONLY APPLIES IF THE VEHICLE IS IN US. IS THIS RIGHT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888766July 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 NISSAN LEAF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885404July 17, 2016
SERVICE BRAKES
I HAVE HAD THE CAR INTO THE DEALER TWICE IN THE PAST 1 1/2 YEARS TO 'REPROGRAM' THE GRABBY BRAKES. THEY GET VERY SENSITIVE WHEN BRAKING BELOW 25 MPH. THEY GRAB, LET GO, GRAB, AND LET GO. I AM NOW BEING TOLD THAT IT WILL COST ME OVER $100 JUST FOR THEM TO LOOK AT THEM A THIRD TIME. I AM TIRED OF THE BANDAID APPROACH AND WANT IT FIXED BUT SHOULD NOT HAVE TO PAY A PENNY FOR IT. THE CAR JUST TURNED 40,000 MILES. I LOVE IT EXCEPT THIS ANNOYING AND POSSIBLY DANGEROUS BRAKING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877146June 28, 2016
SERVICE BRAKES
I HAVE OBSERVED THE TRANSIENT GRABBY BRAKE SYNDROME IN MY LEAF DURING COLD WEATHER MONTHS IN THE PAST COUPLE YEARS. I COMPLAINED TO MY NISSAN DEALERSHIPS SERVICE DEPARTMENT A COUPLE TIMES ABOUT IT, BUT THE PROBLEM COULD NOT BE REPLICATED AT THE TIME. I ALSO NOTICED ON THE ENERGY SCREEN THAT THE REGENERATIVE BRAKING WAS CYCLING BETWEEN 10 AND 20 % COINCIDENT WITH THESE BRAKE INTENSITY PULSATIONS. IT ONLY HAPPENS WHEN I AM LIGHTLY BRAKING WITH VERY STEADY LIGHT PRESSURE ON THE BRAKE PEDAL. I SUSPECT A POSSIBLE CAUSE TO BE THE SENSOR THAT DETERMINES BRAKE PEDAL POSITION FOR THE REGEN BRAKING MAY BE DEFECTIVE OR NON-LINEAR AT SOME PORTION OF THE TRAVEL, OR THE REGEN BRAKING PROGRAM MAY HAVE A PROBLEM, OR THE HYDRAULIC BRAKING SYSTEM HAS A FAULTY COMPONENT AND THE REGEN SYSTEM IS JUST RESPONDING TO THE CYCLING BETWEEN HARD AND LIGHT BRAKING. IN ANY EVENT THIS PROBLEM MAY BE FEEDING OTHER BRAKING PROBLEMS THAT I HAVE READ ABOUT HERE, SO SHOULD BE INVESTIGATED BY NISSAN TO FIND A FIX SO AS TO PREVENT INJURIES OR FATALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875872June 22, 2016
VISIBILITY/WIPER
NHTSA MUST PASS REGULATIONS REQUIRING VEHICLE MANUFACTURERS TO DRASTICALLY IMPROVE A-PILLAR OBSCURATION ANGLE! THIS IS A SERIOUS SAFETY DEFECT OF MANY MODERN VEHICLES THAT MUST HAVE BEEN A FACTOR IN MANY ACCIDENTS, THE EXTENT TO WHICH IS PROBABLY UNQUANTIFIED & LARGELY UNKNOWN DUE TO THE FACT THAT MOST PEOPLE DO NOT EVEN KNOW ABOUT THE PROBLEM. THE ONLY REMEDY IS FOR THE DRIVER TO MOVE HIS HEAD FROM SIDE TO SIDE EVERY TIME THE VEHICLE STARTS FROM A STOPPED POSITION TO ASCERTAIN THAT THERE ARE NO PEOPLE OR VEHICLES HIDING IN OR TRANSITING THE A-PILAR BLOCKAGE. THIS IS A WELL KNOWN PROBLEM IN THE INDUSTRY, AS PROVEN BY THE PAPER PUBLISHED BY PIPKORN BENGT OF AUTOLIV RESEARCH (SWEDEN) ENTITLED SAFETY & VISION IMPROVEMENTS BY EXPANDABLE A-PILLARS (UNDATED), WHICH IS IN THE NHTSA DATABASE/WEBSITE, WHERE A 25% IMPROVEMENT IN A-PILLAR OBSCURATION ANGLE IS DEMONSTRATED BY THE USE OF EXPERIMENTAL EXPANDABLE A-PILLARS. THE NUMBER OF PEOPLE ALREADY INJURED OR KILLED BY THIS COMMON MODERN CAR DEFECT WILL PROBABLY NEVER BE KNOWN, WITH THE UNFORTUNATE DRIVERS BEING DISBELIEVED WHEN THEY SAY THEY NEVER SAW ANYONE/THING DUE TO THE OBSCURE NATURE & KNOWLEDGE OF THIS SERIOUS PROBLEM. IN MY LAST EXPERIENCE WITH IT, THE WORST CASE SCENARIO OCCURRED (EXCEPT FOR THE FACT THAT INJURY/DEATH WAS AVOIDED). I WAS MOVING AT ABOUT 10MPH IN A PARKING LOT & AN OLDER WOMAN WAS WALKING AT ABOUT 1MPH TOWARD MY CAR FROM THE LEFT AT JUST THE RIGHT DISTANCE/SPEED. MY WIFE IN THE DRIVER'S SEAT, HAVING A BETTER LEFT VIEW, STARTED YELLING AT ME 'STOP - ARE YOU GOING TO RUN OVER THAT LADY'. I SAID 'WHAT LADY?' REALIZING IN A COUPLE SECONDS THAT IT SHE MUST BE BEHIND MY WINDOW PILLAR, I MOVED MY HEAD ABOUT 6 INCHES TO THE RIGHT, & THERE SHE WAS! SHE JUST APPEARED OUT OF THIN AIR! I NEVER SAW EVEN A TINY BIT OF HER BEFORE. SHE WAS LOOKING AT ME WITH DISBELIEF ON HER FACE. WHAT IF IT WERE A CHILD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871280May 27, 2016
SERVICE BRAKES
I ECHO SO MANY OTHERS WHO HAVE HAD THE EXPERIENCE OF THE BRAKES BEING OUT OF ONE'S CONTROL AT LOW SPEEDS. INSTEAD OF ALLOWING FOR A SMOOTH, SLOW DECELERATION, THE BRAKES ACTIVATE HARD END END UP JERKING THE CAR. THERE HAVE BEEN TIMES WHEN THIS HAS BEEN REALLY FRIGHTENING. ENOUGH PEOPLE HAVE COMPLAINED ABOUT THIS THAT IT SHOULD BE LOOKED INTO! IT'S HARD TO RECALL EXACTLY THE CONDITIONS UNDER WHICH THIS HAPPENS, BECAUSE IT'S INTERMITTENT, BUT MOSTLY AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865279May 16, 2016
AIR BAGS
MY WIFE SAT IN PASSENGER SEAT AND CLOSED THE DOOR. WE NOTICED THAT THE AIR BAG INDICATOR WAS SENSING THAT THERE WAS NO ONE SITTING IN THE PASSENGER SEAT (AIR BAG OFF)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864185May 10, 2016
WHEELS
THE TIRES ON MY BRAND NEW NISSAN LEAF WENT OUT AT 15,000 MILES. THESE CARS HAVE NO SPARE WHEEL SO WHEN WE HAD FLAT TIRE WE HAD TO TOW IT TO THE TIRE SHOP AND PAY THE TOW TRUCK FROM OUR POCKET. NISSAN WEBSITE HAVE 36,000 MILES WARRANTY ON TIRES LISTED, BUT WHEN I CALLED NISSAN THEY SAID TIRE WARRANTY IS THOUGH BRIDGESTONE WHO MANUFACTURE THE TIRES ACCORDING TO NISSAN. THEY INSTALL ON NISSAN LEAF. I TOLD THEM NISSAN SHOULD BE RESPONSIBLE SINCE BUYERS DO NOT KNOW WHO MADE EACH INDIVIDUAL PART OF THE CAR. ANYWAY, WHEN I CALLED BRIDGESTONE THEY SAID THEY CAN NOT HELP ME. AS A BUYER OF NEW CAR IT IS NOT ACCEPTABLE TO HAVE TIRES GOES OUT AT 15,000 MILES. I HAVE DONE THE RECOMMENDED TIRE ROTATION AT 7500 MILES. ALL I WANT FROM NISSAN TO INSTALL TIRES AS THEY SHOULD UNDER WARRANTY AND REIMBURSE FOR THE TROUBLE ONLY FOR THE MONEY I SPENT NOT FOR TROUBLE AS I LOST SO MUCH TIME. SO FAR I HAVE TO REPLACE 2 TIRES AND THE CAR CURRENTLY HAVE 23,400 MILES. FIRST INCIDENT WITH TIRE HAPPENED AT 15,000 MILES. THE TWO ORIGINAL TIRES CONDITIONS ARE REALLY BAD. IT IS COMPLETELY WORN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864296May 10, 2016
SERVICE BRAKES
BRAKE FAILURE. PRESSING ON BRAKES WITH NORMAL PRESSURE HAD NO EFFECT. PRESSING ON PEDAL VERY HARD WOULD STOP THE CAR. WHEN DOING SO THERE WAS A NOISE THAT I BELIEVE WAS ASSOCIATED WITH THE ABS BRAKING SYSTEM. THIS COULD HAVE BEEN DISASTROUS IF THERE HAD BEEN A PEDESTRIAN AROUND. TOOK TO DEALER. THEY SAID THE BRAKING CONTROLLER HAD FAILED. THEY REPLACED AND IT APPEARS NORMAL NOW. THIS VEHICLE HAD THE COLD WEATHER BRAKE CONTROLLER UPDATE APPLIED TO IT APPROXIMATELY A MONTH EARLIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863130May 4, 2016
SERVICE BRAKES
WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE GOES FROM A SOFT BRAKING TO A JOLTING STOP AT SPEEDS BELOW 20 MPH. THE VEHICLE JERKS SEVERLY WHEN BRAKING AND I AM ALSO VERY CONCERNED THIS WILL BE A PROBLEM ON WET ROADS AND I'M WORRIED ABOUT BEING REAR-ENDED AS IT STOPS SUDDENLY. I EXPERIENCE THIS EVERYDAY THAT I DRIVE IT. NOW, THE BRAKES HAVE ALSO BEEN RELEASING WHEN I'M TRYING TO STOP AT HIGHER SPEEDS, GIVING THE FEELING THAT I MAY NOT GET STOPPED IN TIME. AND THIS IS ONLY GETTING WORSE. THE CAR ESPECIALLY JOLTS WHEN CREEPING FORWARD AT A LIGHT OR INTO A PARKING SPOT. THE RELEASING, WHERE I FELT LIKE I COULD NOT STOP THE CAR, I HAVE EXPERIENCED RECENTLY ALSO HAPPENED IN THE SAME SITUATIONS. THE CAR WILL ALSO OCCASIONALLY CREEP FORWARD WHEN THE CAR WAS STOPPED, AND THE BRAKE PEDAL IS STILL DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862272April 29, 2016
AIR BAGS
THE PASSENGER SIDE AIRBAG DEACTIVATION INDICATOR KEEPS GOING ON SIGNIFYING AIR BAG IS NOT FUNCTIONAL EVEN THOUGH THERE IS AN ADULT SEATING THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861571April 26, 2016
AIR BAGS
PASSENGER AIRBAG TURNED OFF. CANNOT TURN BACK ON. NOW HAVE FLASHING RED WARNING LIGHT. SEEMS RIDICULOUS TO HAVE THIS SAFETY FAILURE FAIL ON A CAR BOUGHT IN AUGUST 2011. NISSAN DEALER (ELK GROVE, CA) SAYS THEY'VE NEVER HEARD OF THIS. I DON'T BELIEVE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855086April 12, 2016
SERVICE BRAKES
I WAS DRIVING DOWN A BUSY STREET AT APPROXIMATELY 25 MILE PER HOUR. I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR A STOP LIGHT. THE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT SLOW DOWN. I TRIED TO PUT THE CAR INTO "B" MODE TO SLOW IT DOWN AND THAT DID NOT HAVE ANY EFFECT (NORMALLY IT WOULD SLOW THE CAR DOWN THROUGH REGENERATIVE BRAKING). I THEN CONTINUED TO DRIVE THE CAR SLOWLY (15-20MPH) FOR ~ 3 MORE MINUTES UNTIL I WAS IN A SAFE PLACE TO PULL OFF THE ROAD. I PRESSED THE BRAKE PEDAL AGAIN AND IT FELT "NORMAL" (PEDAL DID NOT GO ALL THE WAY TO THE FLOOR) AND THE BRAKES OPERATED NORMALLY. I CALLED NISSAN CUSTOMER SERVICE AND THEY OPENED A CASE NUMBER, TOLD ME TO EITHER CALL ROADSIDE ASSISTANCE, OR IF I FEEL COMFORTABLE, DRIVE THE CAR TO A LEAF-CERTIFIED DEALERSHIP. THIS WAS A VERY DANGEROUS SITUATION THAT COULD HAVE HAD A TRAGIC ENDING. SINCE I DID NOT (LUCKILY) GET INTO AN ACCIDENT, THE NISSAN REPRESENTATIVE DID NOT SEEM TOO WORRIED ABOUT IT. I WAS EXTREMELY DISAPPOINTED IN HER REACTION. THIS IS AN INCREDIBLY SERIOUS SAFETY-RELATED ISSUE THAT THE COMPANY SHOULD INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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