Nissan Leaf Complaints

1,117 consumer complaints on file.

#11519524April 28, 2023
EQUIPMENT, VISIBILITY
The contact owns a 2019 Nissan Leaf. The contact stated that after starting the vehicle, the defroster was activated; however, the defroster fan motor became inoperable, causing the front and rear windshields to become foggy. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 23V048000 (Equipment, Visibility). No further assistance was provided. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in the recall. The failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518675April 24, 2023
AIR BAGS
SRS Airbag light has been flashing for about a year. Code reader shows B00A0 0009 code indicating a problem with the OCS / Occupancy sensor. I believe this puts all passengers in the front seat at risk since the airbag may not operate in an accident. The car is available for inspection. It has not been inspected by the manufacturer or others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518677April 24, 2023
AIR BAGS
SRS Airbag light flashing. Code reader shows B00A0 0009 code indicating a problem with the OCS / Occupancy sensor. I believe this puts all passengers in the front seat at risk since the airbag may not operate in an accident. The car is available for inspection. It has not been inspected by the manufacturer or others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516767April 12, 2023
SERVICE BRAKES
The contact owns a 2014 Nissan Leaf. The contact stated that while his wife was reversing from the garage, the brake pedal was depressed; however, the vehicle failed to stop immediately. Additionally, several unknown warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. The contact noted that the failure mileage was approximately 50,100 and speed was approximately 5 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515840April 6, 2023
ELECTRICAL SYSTEM
The contact owns a 2018 Nissan Leaf. The contact stated that while driving approximately 60-65 MPH uphill, the vehicle went into protective safe mode due to a faulty signal, and would no longer exceed 20-25 MPH. The vehicle was taken to the dealer, who informed the contact that it was a known failure that occurred in cold weather. The contact stated that the failure reoccurred several times. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,225.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515630April 5, 2023
VISIBILITY/WIPER
I am in possession of NHTSA Recall 22V-048 for my Nissan Leaf, received on 04/05/2023. This recall remedy is in my opinion clearly deficient. Although a owner's manual supplement is included, the supplement does not: (1) replace the current, defective owner's manual (2) provide any way to mark the current manual to indicate that there's a problem and to refer to the supplement or (3) Even identify what page the problematic instructions are on. Even if someone follows the recall notice to the letter (which is to place the supplement with the owner's manual), someone looking up the instructions in the owner's manual for defrosting will not know to refer to the supplement instead of the original manual. This recall needs to be re-done, either by sending an entirely new manual (instructing owners to discard the old one) or at the very least to identify the affected page and provide a sticker to cover up the incorrect information and tell people to refer to the supplement instead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515144April 3, 2023
VISIBILITY/WIPER
Today I received a recall notice - 22v0-048 - regarding the defrosting and defogging systems. As currently programmed, the defroster limits visibility out of the windshield under cold conditions. The solution proposed by Nissan is reminiscent of the Apollo 13 instructions, complicated and difficult to follow by normal humans. Rather than actually reprogram the defrosting system, Nissan is resolving the recall by issuing inane instructions. This should not be allowed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515167April 3, 2023
VISIBILITY/WIPER
The resolution for recall 22V-048 provided by Nissan is unacceptable. In order how to properly run the defroster for conditions you have refer to manual or supplement manual. I would expect just turn on defrost and not worry if it going to work in the weather condition I am driving in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514951April 1, 2023
AIR BAGS
The passenger occupancy sensor has failed and as a result the passenger airbag is now permanently off, as indicated on the console. The dashboard airbag and general error lights are now constantly flashing as well. The dealer indicated the failure is the mat in the seat, OBD code B1018, and there is no repair for this failure. I see there are mutiple complaints online about this same problem on 2011-2012 LEAFs, and that NHTSA had opened an investigation. Do I have some recourse here? I am concerned to have people ride in the vehicle with no airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513715March 25, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The PTC Heater and A/C compressor failed on my 2018 Nissan Leaf, just as the winter of 2022 was getting started. The vehicle passed prior service inspections, with no mention of issues on either of these components. The failure of the PTC heater and A/C compressor results in a "Service EV System" error message, and indication that the vehicle would not restart after powering off. When this error message appeared, the heating and defrost capabilities of the vehicle were lost. The fans would continue to blow air, but windows would fog up. I could not charge my vehicle in this error state either, so if I hadn't been close to home, I would've been in a potentially dangerous situation because it was cold out. The local Nissan dealership confirmed the error codes of P0AA6-1A (HV battery voltage system isolation) and P31E7 (restart inhibition) were present. They initially fixed this issue after nearly 5 months of the vehicle being in their shop. These codes, paired with the information I've read on the Internet, indicates others have had this issue before, and the normal repair involved replacing the traction battery (400v high-voltage battery), not these two components. The "Service EV System" came back less than 36 hours after paying for the repair. The 12v battery was also at a low voltage, which may have been related to the vehicle sitting for so long for service without being charged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511996March 15, 2023
UNKNOWN OR OTHER
Rear camera shows black screen when backing up. Guidance lines are still present. Research online indicates this to be a common issue with my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511218March 10, 2023
ELECTRICAL SYSTEM
On March 8, 2023, my 2016 NISSAN LEAF main EV battery failed at 75% charge power going up an incline on the freeway. The car shut down in the center lane with no warning at 60mph and could not be moved or shifted to be driven off the freeway. The car is available for inspection. My safety and the safety of others was put at EXTREME risk. I could have been killed or rear ended. I called 911 for the highway patrol and a county or city tow truck got me off the freeway. Previously, the main EV battery was diagnosed by the dealer as dropping in capacity to 8 bars in December 2022. I was told the car was safe to drive still although they did put in a warranty claim for a new battery which I was told was on back order and could take up to one year. Yet, I was told the car was 100% safe and drove it from December 2022 until this week. After the March 8 incident I had the car towed immediately to the dealer repair facility and the dealer service again confirmed the battery was compromised and told me not to drive the car anymore. So far NISSAN corporate has not asked to inspect the vehicle. The only warning the car gave was it was having a loss of power going up hills from December 2022 to this week but the car never showed a warning or gave a warning light on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508912February 24, 2023
POWER TRAIN
Stuck in a snow drift, slightly down hill, rocking the car forward and back, twice it went into an uncommanded full throttle forward. Even after removing my foot from the accelerator with no other control inputs the car was in high speed forward mode. I had to hit the brake each time to get it to shut down. Glad there was nothing to hit each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508242February 20, 2023
UNKNOWN OR OTHER
Leaky A/C system results in loss of refrigerant . As a result, windshield can't be effectively cleared of fogging that impairs the driver's visibility of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506570February 10, 2023
UNKNOWN OR OTHER
While driving at 10 degrees F outside and heater turned on, no heat comes out of vents or defroster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505888February 6, 2023
UNKNOWN OR OTHER
Intermittent failure of the rear view camera system. Triggered and corrected by opening and then closing firmly rear hatch. Display with show a pink screen, blue screen, scrolling blank screen, or image misaligned/split in half (top half on bottom of screen, bottom half on top of screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505289February 2, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
Car shifted into neutral at highway speeds and would not go back into drive on 3 separate occasions over the past 6 days. Car is an EV and there was no warning and the battery SOC was 50% or more on all occasions. Can can be shifted from neutral to park only, not drive or reverse. Very unsafe to have to cruise to a stop on busy highways without much or any shoulder depending on where the car stops with snow banks. Had to have car towed. The incidents happened separately on 1/27, 1/28, and 2/2 all on the highway at ~60mph. I will upload some pictures of the dtc codes and battery stats for the vehicle. After the incident on 1/27, I replaced my 12v battery with a new one (having done some searching for possible cause), but the issue happened again on 1/28 and 2/2 after the 12v replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503949January 27, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Backup camera stopped working. There has been no damage or known circumstance that may have contributed to this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502632January 19, 2023
UNKNOWN OR OTHER
The backup camera of my 2020 Nissan Leaf does not consistently work. Often, the screen is bright pink and does not show the view of behind the vehicle. Clearly, it is a safety issue to have a malfunctioning backup camera. I am getting it serviced by a Nissan dealer next week. The failure seems to be related to opening and shutting the rear hatch, because sometimes the camera would work and sometimes it failed. It is consistently broken now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502246January 17, 2023
WHEELS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car got stuck in a snowbank and became unresponsive. I attempted to gently rock it back and forth by putting it into drive and reverse two or three times. The car began to smoke. I took my foot off the accelerator and attempted to exit the vehicle, but the door was locked and did not automatically unlock. I tried to press the child safety lock button in case the child safety lock had been activated, but accidentally pressed the button to open the window. Smoke started coming into the car. I manually unlocked the door, pressed the button to put the car into park. I evacuated the car, and it was engulfed in smoke and making a very loud noise. I had the neighbor call 911 as I left my phone in the car and I was afraid the car would explode. I left the neighbor's house and waited for the fire trucks. My car's wheels were still spinning extremely fast and pieces were coming off of them. A firefighter was able to enter my car in protective gear and turn the car off. The wheels were burned off my car. The car eventually cooled down and I had it towed to the dealership. The dealer does not know why the wheels kept spinning after I was no longer in the car, so we do not know what malfunctioned. My safety was put at risk as I would have been unable to control the car if it had not been stuck in a snowbank. The problem has not been reproduced. The dealer examined the car and has repaired the tires and rims, but still does not give an answer as to why the wheels kept spinning long after I had exited the vehicle. There were no warning lamps, messages, or symptoms prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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