Nissan Leaf Complaints

1,117 consumer complaints on file.

#11546150September 23, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? The electronic braking system seems to have randomly failed due to some electrical glitch. Mechanically the braking system works fine but during this incident the ABS system kicked in causing the car to shutter and the brake petal went to the floor with 0 braking power. Was forced to put the car in Park and apply the emergency brake in the middle of the road in traffic to ensure it would stop. Cycled the car on and off multiple times to see if that would help reset the car but the problem persisted. How was your safety or the safety of others put at risk? Putting other drivers on the road at risk if we were not able to stop the car could have caused property damage and personal injury to others on the road and my family who was in the car. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced 3 times but the last time being more severe and power cycling the car didn’t correct the issue like the prior two incidents. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is going to be inspected by myself and possibly the manufacturers dealership depending on my findings. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There was no prior warning all warnings come inline with the brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545959September 22, 2023
VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION
The rearview camera stopped working. It works intermittently when backing up (<10%), but otherwise just shows a black screen for the rear backup camera. No warning lamps. As a result the rear blind spot warning does not work, posing a risk to kids or pedestrians crossing behind me. The vehicle has not been inspected by anyone at this point but a service appointment is scheduled. It is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545658September 20, 2023
UNKNOWN OR OTHER
1. Unexpected acceleration, AC power, Computer dash controls, and Computer programming for GPS coordinates for charging stations out of date and or tampered with (status was "out of range" and did not match range number on the odometer. Computer Programming for charge stations is a dynamic feature when it works right. Its a component of the vehicle to be able to operate and get people to where they need to go, and it was malfunctioning on a recent road trip and gave me bad intel, etc. Again, the intel did not match the instrument panel located under the steering column. 2. This vehicle has been serviced with a software update that was supposed to correct the Issues. It did not work. 3. Nissan put the situation back in my lap and asked me to drive them around (three times now to "replicate")?! I did on the second or third visit, and could not get the unexpected acceleration to replicate during that 45 minute drive. The other issues they have completely dismissed. Please note: These issues have been well documented by your website and EV Insiders (see recalls), and by ME (the consumer and purchaser of that car). 4. The chief network architects for Nissan according to LinkedIn are: Juan Valdez Cybersecurity and network architect, Shane Callahan CISO, and or Arnold Hahamyan Cheif Enterprise Architect (Nissan Americas). Can someone reach out to these guys to see what is chiefly responsible for the flaw in their gateway/software. And why a 2020 Leaf why the programing to find charging station is flawed and or corrupted? 5. Last, since whatever software change occurred and or cyber attack (assuming), Emode is the safest way to drive the car, economy drive has had the problem with unexpected acceleration. Note: Car sped up after taking foot off accelerator and between foot pedal breaking, this occurred coming up to Red lights, parking, car wash, etc. 6. Theres something wrong with the cruise control too, and it does not always work right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545635September 20, 2023
UNKNOWN OR OTHER
Back up camera failure, image is either: distorted; pink; blank; or scrolling. This is the 2nd occurrence after failing in December 2022. Original fix was to replace the wiring harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545486September 19, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
On 9/17, 2019 Nissan Leaf S 40 kWh lost braking power just after start up. I started the vehicle, placed the vehicle into drive and went to creep through open parking spot. The brake pedal was either dead or lost enough power to feel dead. The vehicle was returned to park in order to stop slow roll. No injuries or damages. Experience seems similar to NHTSA ID 11488058. I don’t recall whether any warning lights came on as I rushed to power down the car. No indicator lights illuminated after restart and vehicle drove home without issue. A few hours prior to brake issue, a humming/ringing sound was heard throughout the cabin just after shutdown. My passengers also observed the sound, which stopped after powering on the vehicle and turning the fan dial. This had not happened before and only occurred once. On 09/18, the vehicle indicated “Warning: Service EV System No Power”. Numerous warning lights were illuminated, a photo taken, and a tow truck scheduled. Two hours later, I went to check whether the vehicle could be placed into neutral. The vehicle started and went into gear without issue and no warning lights illuminated. The vehicle was towed to the dealership for inspection as precaution. My 12V battery was the original battery, so I suspected it needed replacement and asked the dealership to test it. I have read online about other issues from Nissan Leaf owners when the 12V battery is deteriorated. Dealership confirmed 12V battery failed testing. They were not able to duplicate the brake issue described above. The only time that the vehicle provided a warning about the 12V battery was when it generated the warning described above once. Otherwise, no indication that battery needed replacement. Nissan needs to provide a system update to give the driver more specific 12V battery health information. Also address the 12V battery more clearly in maintenance schedule. Vehicle operating as expected with a new 12V battery installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544734September 15, 2023
VISIBILITY/WIPER
The back up camera does not work half of the time. When the car is put in reverse, the screen in the console shows only black. Because the car has many blind spots and a small back window, this makes backing up difficult. The other day I almost ran over my neighbors kid and I was being extra cautious. Every time we've taken the car to the dealership for repair the camera start working again. Other Nissan Leafs from this same year were recalled for a similar issue, but ours was not. Nissan needs to expand the recall to more vehicles. We have picture evidence that the camera does not work, but because the dealership can't replicate the issue they will not cover the cost of repair even though this problem is identical to issues from a previous recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543749September 11, 2023
SERVICE BRAKES
When vehicle is cold, I start driving and the first time I try to brake the brake light comes on, an orange triangle with expalnation mark comes on and the brake pedal pushes to the floor without providing braking power. One time, I was on a hill and the car started rolling backward even though the brake was pushed fully to the floor. I had to turn off the car and turn it back on to reset? the problem. I had to do this twice yesterday. The problem is happening more often over the past 1week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543797September 11, 2023
ELECTRICAL SYSTEM
Reverse camera is intermittently blank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543440September 8, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, AIR BAGS
Hello NHTSA: I purchased a 2018 Nissan Leaf from Carvana on December 29, 2022. Within a short period of time the car experienced seat belt and air bag warning lights. The car was repaired under factory warranty by HGreg Nissan in Cutler Bay Florida but continued to display warning lights. The satellite communications system was not able to be repaired. This failure deactivated certain convenience and safety features. On March 16, 2023 a warning message and display indicated there was a high voltage battery malfunction and the car needed to be repaired by the dealer, On March 20, 2023 the car was taken to the dealer. The dealer informed me that the car was unsafe to drive and would not, nor did they ever, return the car to me [with the exception of a one-week test drive that did not correct the reported issues]. On August 3, 2023 Nissan North America declared in writing that the car was a Lemon under Florida law. Nissan refunded the purchase price of the car. Both Carvana and Nissan North America have refused to fully compensate me for certain incidental expenses including auto insurance [required to kept active until title transfer] and unused monthly prepaid Carvana maintenance costs. These fees were assessed from March 20, 2023 until August of 2023. During a discussion with Nissan North America their agent disclosed that they intended to wholesale this car. My immediate concern is that a Lemon-declared car should be disclosed if it is even allowed to be resold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542384September 3, 2023
UNKNOWN OR OTHER
When going backwards, backup camera doesn’t work, either it becomes purple color or it shakes, then it works again, this happens occasionally and it increases risk of accident while going backwards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541074August 28, 2023
AIR BAGS
My Nissan Leaf is showing a warning sign that front passenger side airbag is disabled. I see that this is a common complaint from many 2011-12 Nissan Leaf owners. I would like to add my name to the list of owners who had a similar complaint and please update if you make Nissan do a recall for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540384August 23, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The malfunction warning light came on to indicate that the automatic braking system was not working. I brought the car to the dealership, which quoted me $1900 for a new sensor. I have read about accidents and near collisions due to the malfunctioning of this system and am now worried that there might be sudden braking that others have experienced. I would like to get this system fixed, but do not believe consumes should need to pay $2000 to repair a defective system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539574August 19, 2023
ELECTRICAL SYSTEM, ENGINE
Car stops completely due to a defective battery should be recalled by dealer manufacturer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538426August 14, 2023
SERVICE BRAKES
The contact owns 2015 Nissan Leaf. The contact stated that upon starting the vehicle, the brake pedal was almost depressed to the floorboard with the T/M (Transmission-Transaxle) warning light illuminated. The contact called the dealer but was unable to speak with a service tech. The contact was then scheduled an appointment. Upon investigation, the contact discovered NHTSA Campaign Number: 16V119000 (Service Brakes) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 52,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538218August 13, 2023
VISIBILITY/WIPER
The windshield of my Nissan Leaf spontaneously cracked without being hit by anything externally. Upon inspection, it's pretty clear that the windshield didn't crack because of anything hitting it from the outside (which is what the dealer claimed), since the outside of the windshield is still completely smooth. The crack somehow started from the bottom of the inside of the windshield and propagated itself across the entire windshield. When the car was purchased, my dealer recommended warranty purchase because of the fragile windshield, which suggested that the windshield design may be faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537339August 9, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
An incident happened today where my leaf would barely accelerate. I had stopped at a traffic light, when the light changed attempted to accelerate away. The car would hardly accelerate and would not go faster than 8 mph. Was able to limp it into a parking lot where I pumped the accelerator several time and it began to run normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535310July 30, 2023
POWER TRAIN
Makes clicking sound when changing from Park to Drive mode or Drive to Park, Park to Reverse, etc. The click is loud enough to hear with windows closed. The clicks are also heard when starting to accelerate or when decelerating. I first noticed this a few months ago, but these clicking sounds seem to be getting louder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535161July 28, 2023
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, ENGINE
On may 12, I was in a long line of cars at a red light , stopped. all of a sudden my car started moving and accelerating toward the car in front of me. When I got over the initial shock, I started stamping on the brake (2-3x) and nothing happened. I clipped the other car as I yanked the car out of line into the turn lane. I turned off the car and shook. Then I handled the insurance stuff with the other guy. I did NOT take my foot off the brake. (I reported this incident to the NTSB, BTW.) I wanted the collision center and Nissan to look at the black box, but the garage didn't and Nissan said that was no black box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534240July 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
I approached a red light at an intersection intending to make a right turn. As I pressed the brakes to stop before the turn, the car did not slow and I was forced to make the turn against the red light. After the turn I was able to stop the car using the parking brake. After coming to a stop I noticed multiple warning lights on the instrument panel had come on which were not on previously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533149July 19, 2023
SERVICE BRAKES
Read the comment, "Vehicle doesn't slow down when taking foot of the acceleration pedal. Same both power settings. It will continue to move at slow speed on level ground. It behaves as though the minimum pedal motor speed is too fast. My concern is that it might get very fast without any pedal. Thank you." I can confirm the same issue has occurred with my 2019 Nissan Leaf. The car is seriously dangerous if you are not aware of this issue that occurs and that the only response is to forcefully hit the brakes...times this occurs: occasionally including merging onto highways at fast speeds and at low speeds as well. Problem is ongoing at least weekly since I bought the car 3/22. Serious injuries and deaths are likely to occur if this problem is not resolved. I would be surprised if injuries have not already occurred. I didn't know where to go to report this until I read an article with the above quotation. Here I am. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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