Nissan Juke Complaints

478 consumer complaints on file.

#10839282March 1, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL VAPOR INSIDE THE VEHICLE THROUGH THE VENTS AND LEAKED FUEL ONTO THE GROUND ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER A RECALL, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN, NHTSA CAMPAIGN NUMBER, AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838941February 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO STATED THAT THERE WAS SIGNIFICANT POWER LOSS TO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO/SUPERCHARGER BOOSTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838129February 25, 2016
FUEL/PROPULSION SYSTEM
STRONG GAS ODOR IN CAR COMING FROM AIR VENTS FUEL PRESSURE REGULATOR WAS RE TORQUE UNDER A RECALL. NO VISIBLE LEAK GAS ODOR UNDER THE HOOD ALSO.STRONG ODOR UNDER HOOD. NISSAN WILL NOT COVER THEY SAY THEY ALREADY REPAIRED PART ALONE IS$ 800.00 AND WONT EVEN LOOK AT IT WITH OUT CHARGING ME HAD IT INDEPENDENTLY VERIFIED BYE A QUALIFIED MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837710February 23, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TOWED TO A DEALER WHERE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/14/16*LJ THE CONSUMER STATED THERE ARE 3 SIMILAR COMPLAINTS ON SAFECAR.GOV WITH THE JUKE. CONSUMER NEVER RECEIVED A RESPONSE TO THE LETTER. CONSUMER SPOKE WITH JUSTIN IN CONSUMER AFFAIRS, WHO ARRANGED FOR TOM OSBORN TO MEET THE CONSUMER AT WESLEY CHAPEL NISSAN. TOM OSBORN SAID HE MADE MINOR ADJUSTMENTS AND 2 DAYS LATER THE CAR WAS DEAD. CONSUMER WENT BACK TO THE DEALER- COULDN'T FIND ANYTHING WRONG WITH IT BUT BRANDON IN SERVICE SAID HE MADE SOME ADJUSTMENTS. DEALER DOESN'T KNOW WHAT'S WRONG WITH THE CAR. CONSUMER HAS EXTENDED WARRANTY. CONSUMER STATED THERE ARE MULTIPLE COMPLAINTS ON OTHER WEBSITES AS WELL FROM CONSUMERS WITH THE SAME PROBLEMS. UPDATED 6/5/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837688February 23, 2016
ELECTRICAL SYSTEM
IN AUGUST OF 2013 I PURCHASED A 2011 NISSAN JUKE. 2 MONTHS LATER THE BATTERY DIED. I REPLACED IT. BETWEEN THAT TIME AND MARCH 2015 I HAD TO REPLACE THE BATTERY 2 ADDITION TIMES. IN MARCH OF 2015 AGAIN THE BATTERY DIES. I JUMPED STARTED IT A COUPLE OF TIMES IN A PERIOD OF 3 DAYS. ON THE 4TH DAY WHILE DRIVING THE CAR ACTED AS IF IT WOULD STALL ON ME WHILE DRIVING. THIS SCARED ME ENOUGH TO TAKE IT INTO THE DEALERSHIP. THEY RAN DIAGNOSTIC TEST ON THE CAR AND FOUND NOTHING. THEY REPLACED THE BATTERY (CORPORATE REIMBURSED ME FOR THE COST) NOW IN FEB 2016 THE NEW BATTERY THEY INSTALLED DIED AGAIN. I DID AS THEY ADVISED ME TO DO THE PREVIOUS TIME WHICH IS TO HAVE IT TOWED INTO THE DEALERSHIP INSTEAD OF JUMP STARTING IT AND DRIVING IT TO THEM. AGAIN THEY RAN DIAGNOSTIC TEST AND FOUND NOTHING. THEY HAVE AGAIN REPLACED THE BATTERY. THE DEALERSHIP ACTS AS IF THE PROBLEM IS FIXED. MY CONCERN IS THAT A FEW MONTHS FROM NOW THE CAR WILL AGAIN DRAIN THE BATTERY. WHAT ABOUT IF IT DROPS A CHARGE WHILE I AM DRIVING IT ON THE ROAD? I HAVE READ SEVERAL COMPLAINTS ON LINE REGARDING THE SAME ISSUE WITH OTHER 2011 JUKE MODELS BUT I DO NOT SEE IT MENTIONED ON THE NATIONAL HIGHWAY SAFETY ADMINISTRATION WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837322February 20, 2016
FUEL/PROPULSION SYSTEM, STEERING
THERE WERE 2 RECALLS ON MY CAR AND I WAS NEVER NOTIFIED OF THE PROBLEMS THE,FUEL PRESSURE SENSOR AND THE JUKE AIR INLET TUBE. I WAS DRIVING DOWN THE HIGHWAY , AND I JUST HAD A LARGER PROBLEM WITH MY POWER STIRRING, I WAS IN THE HIGH SPEED LANE TRAVELING 70 MILES AN HOUR AND MY POWER STIRRING LET GO. I CALLED NISSAN OF AMERICA TO SEE IF THERE WERE ANY RE-CALLS ON MY CAR AND I WAS TOLD NO, MY CAR HAS BEEN TIED UP AT TASCA NISSAN IN DARTMOUTH, MA FOR MORE THAN 1 WEEK, I WAS TOLD THE PART WOULD BE IN FEB 22.. NISSAN OFFERED TO PAY FOR THE PART WHICH COST 1,908.29. BUT I HAVE TO PAY FOR THE SHIPPING COST WHICH COST 120.00DOLLARS AND I HAVE TO PAY FOR THE LABOR COST WHICH IS 480.00 DOLLARS I AM FRUSTRATED AND ANGRY, KNOW ONE SEEMS TO CARE THAT I COULD OF GOT KILLED OR SERIOUSLY INJURED IN THIS CAR. NOW I FIND OUT THERE WERE 2 RE-CALLS ON THIS CAR AND I WAS NEVER NOTIFIED! I SERVICE MY CAR REGULARLY, I JUST SPENT OVER 800.00 DOLLARS FOR NEW TIRES, WIPER BLADES, OIL CHANGE REPLACEMENT OF A TIRE SENSOR AND I AM RENTING A CAR AT THE PRESENT.. I NOTICED IN MY RESEARCH THAT THE ROGUE IS BEING CALLED BACK FOR POWER STIRRING PROBLEMS, WHAT THE HELL IS GOING ON? AS FAR AS THE POWER STIRRING REPAIR MY WARRANTY RAN OUT, I FEEL THIS WAS A DEFECT IN THE POWER STIRRING, BUT I AM EXPECTED TO PAY FOR THE REPAIRS. I DO HAVE A CASE # IT IS 21635903 AND I SPOKE WITH A MAN NAMED JIM HIS # IS 615-725-7254. TASCA OF DARTMOUTH HAVE BEEN WONDERFUL, THEY EVEN TRIED TO GET THE COST TO ME LOWERED BUT IT FELL ON DEAF EARS., THEY ALSO TOLD ME THEY WOULD NOT LET ME DRIVE MY CAR BECAUSE IT WAS TO DANGEROUS FOR ME TO DRIVE, AT LEAST THEY CARED ABOUT MY SAFETY, THANK GOD. I AM A 63Y/O FEMALE WHO WORKS HARD FOR MY MONEY, BUT I GUESS I AM GOING TO HAVE TO EAT THIS BILL!.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836994February 18, 2016
FUEL/PROPULSION SYSTEM
EXTEND THE FUEL PRESSURE SENSOR RECALL.... I HAVE A STRONG GASOLINE SMELL IN CABIN. WHILE CAR IS [PARKED OR DRIVING] AND ENGINE IS RUNNING, THE AIR CONDITIONING AND/OR HEAT IS ON A EXTREMELY STRONG GASOLINE SMELL FILLS THE CABIN AND CAN SUFFOCATE YOU AND YOUR PASSENGERS. WORST WHEN AIR IS COMING IN FROM OUTSIDE AND NOT REUSING THE CABINS AIR. MECHANIC COULDN'T FIND ANY LEAKS AND TOLD ME ABOUT A RECALL ON JUKES. MY JUKE IS NOT APART OF THE RECALL AND IS HAVING THE SAME PROBLEMS AS THE FUEL PRESSURE SENSOR RECALL BECAUSE OF IMPROPER TIGHTENING. THERE ARE MANY COMPLAINTS ON FORUMS ONLINE WITH PEOPLE NOT BEING ON THE RECALL THAT HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836646February 17, 2016
AIR BAGS
I WAS DRIVING DOWN THE ROAD A LADY WENT THROUGH THE STOP SIGN AND I HIT HER PASSENGER SIDE DOOR GOING ABOUT 20-25 MILES AN HOUR. MY CAR WAS SEEN BY ADJUSTER YESTERDAY AND HE TOTALED IT. IT IS STILL SITTING IN LOT I TOLD HIM I WANTED NISSAN TO COME FIND OUT WHY MY AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10836428February 16, 2016
ENGINE
TRAVELING IN 65 MPH AM HIGHWAY COMMUTER TRAFFIC, VEHICLE LOST POWER/SPEED. COULD NOT GO BEYOND 40 MPH ON HILLS INCLINES. CAR STALLED AT LIGHT. MECHANIC SAID TURBO BOOSTER FAILURE. SUBSEQUENTLY TOWED TO DEALERSHIP. DEALERSHIP SAID ENGINE FAILURE DUE TO MALFUNCTION OF TURBO BOOSTER BUT WILL NOT REPLACE TURBO WITHOUT A FULL ENGINE REPLACEMENT. THEN, CLAIMED ENGINE DAMAGE DUE TO LACK OF OIL, THOUGH OIL WAS REPLACED 5 DAYS PRIOR. ACCORDING TO NISSAN N.A. THIS PARTICULAR VIN HAS HAD 5 RECALLS IN 1.5 YEARS SINCE ITS MANUFACTURE. THESE INCLUDE ENGINE AIR INLET TUBE PERFORMED IN 02/09/2012 WHICH LEADS TO MALFUNCTION OF TURBO BOOSTER. "NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 NISSAN JUKE VEHICLES MANUFACTURED FROM APRIL 9, 2010, THROUGH MAY 12, 2011. THE TURBOCHARGER BOOST SENSOR BRACKET MAY SEPARATE FROM THE AIR INLET TUBE DUE TO A DEFECTIVE WELD. CONSEQUENCE:IF THE BRACKET COMES OFF, THE VEHICLE COULD STALL WHILE THE ENGINE IS IDLING WITHOUT WARNING, INCREASING THE RISK OF A CRASH." ALSO REPLACED IN THIS VEHICLE WERE THE ECM REPROGRAMMING, FRONT DOOR LATCH, FUEL RAIL PRESSURE CENSOR AND THE TIMING CHANGE. ALL IN LESS THAT 1.5 YRS OF ITS MANUFACTURE. VEHICLE IS RENDERED INOPERABLE. OWNER WITHOUT TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836193January 6, 2016
FUEL SYSTEM, GASOLINE
2011 NISSAN JUKE. CONSUMER WRITES IN REGARDS TO FAULTY FUEL PRESSURE SENSOR RECALL REPAIRS. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *SMD THE CONSUMER STATED SHE EXPERIENCED THE VERY SAME PROBLEM DESCRIBED IN THE RECALL. . THE CONSUMER STATED PRIOR TO THE REPAIR, THERE WAS A STRONG ODOR OF FUEL IN THE CABIN OF THE CAR. THE DEALER INFORMED THE CONSUMER, THE RECALL WAS PERFORMED IN 2012. THE CONSUMER WAS NOT THE OWNER DURING THAT TIME. THE CONSUMER STATED IT WAS OBVIOUS, THE RECALL REPAIR FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811995December 23, 2015
ELECTRICAL SYSTEM, ENGINE
JUST PULLED OUT FROM A STOP AT AN INTERSECTION, VEHICLE MADE A "CLUNK" SOUND AND THE ENGINE AND ALL ELECTRICAL QUIT. COASTED TO A STOP AND DID A WALK AROUND THE VEHICLE. WHEN REENTERING THE VEHICLE AND CLOSING THE DRIVERS DOOR ALL ELECTRICAL CAME BACK ON AND VEHICLE WAS ABLE TO BE STARTED. TOOK IT TO DEALER NEXT DAY, AND THEY FOUND TWO INACTIVE CODES. P181D ENGINE SYSTEM U1405 ENGINE TORQUE SIGNAL THEY KEPT THE CAR FOR THE WEEKEND AND HAD SHOP LEAD MECHANIC TAKE THE CAR HOME OVER THE WEEKEND AND DRIVE IT. RELEASED THE CAR TO US ON MONDAY AFTERNOON AFTER ONE LAST TEST DRIVE AND CODE CHECK. WE WERE NOT REALLY HAPPY ABOUT THE RESULTS OF THEM FINDING NOTHING WRONG WITH THE VEHICLE AS THIS IS A SITUATION WITH THE VEHICLE JUST SHUTTING DOWN IN TRAFFIC COULD BE UNSAFE TO SAY THE LEAST. THE ONLY QUESTION WE WERE ASKED AFTER THE WEEKEND WAS IF THE BATTERY HAD EVER DIED. SEEING AS WE HAVE ONLY OWNED THE VEHICLE A FEW MONTHS AND THERE IS ONLY 2800 MILES ON THE CAR. IT WAS IN POSSESSION OF NISSAN AND THEIR DEALERSHIP NETWORK LONGER THAN WE HAD IT AND IT MAY OF HAD A BATTERY PROBLEM AT THAT TIME..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811936December 23, 2015
ELECTRICAL SYSTEM, ENGINE
MY CAR DIED WHILE ROLLING THROUGH AN INTERSECTION, ON A MAJOR HIGHWAY IN SAN ANGELO TEXAS ON DECEMBER 12TH, AS I WAS ABOUT TO MAKE A LEFT TURN. THE POWER DOWN STARTED WITH THE XM STEREO, THEN LIGHTS, THEN THE ENGINE DIED. STEERING DID NOT LOCK UP BECAUSE I WAS ABLE TO STEER TO THE SIDE OF THE INTERSECTION AND TURN THE STEERING WHEEL. I TURNED ON HAZARD LIGHTS AND ATTEMPTED TO TRY TO START THE CAR. THE CAR AND THE DASH DID NOT ACT LIKE THEY WOULD WHEN THE CAR HAD A DEAD BATTERY. LIGHTS WOULD NOT COME ON WHEN I PRESSED THE START BUTTON. MY DOOR LOCKS WOULD NOT WORK, WINDOWS WOULD NOT WORK, SUN ROOF WOULD NOT WORK. AFTER SEVERAL ATTEMPTS AND ABOUT FIVE MINUTES WAIT TIME, THE CAR STARTED. THE FIRST MECHANIC LOOKED THE CAR OVER AND COULD NOT FIND ANYTHING WRONG. HE CHECKED MY KEY BATTERY, ALSO. ALL CONNECTIONS WERE GOOD, BATTERY WAS GOOD UNDER THE HOOD AND IN THE KEY FOB. HE SENT ME TO THE NISSAN DEALERSHIP IN SAN ANGELO, TEXAS FOR A MORE DETAILED INSPECTION. THE MECHANIC AT THE DEALERSHIP FOUND NO FAULTY CONNECTIONS, BATTERY, ALTERNATOR, ETC. THEY GAVE ME NO ANSWERS AS TO WHY THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810609December 15, 2015
ELECTRICAL SYSTEM
THE BATTERY DIES A LOT! CANNOT FIGURE OUT WHY, I HAVE BEEN LEFT STRANDED NUMEROUS TIMES, NOT FUN, SOMETIMES I ONLY LEFT MY CAR FOR HALF HOUR OR SO, I COME BACK AND IT IS DEAD, HAVE TO WAIT FOR AAA OR A FRIEND, THIS HAS BEEN GOING FOR SEVERAL YEARS AND JUST HAPPENED AGAIN TONIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806688November 25, 2015
ENGINE
MY WIFE HAS A NISSAN JUKE 2011 WHICH HAS A RECALL ON IT FOR TURBO. SHE WAS DRIVING SUDDENLY LOST POWER. WE TOOK IT TO THE REPAIR SHOP THEY TOLD US ITS A TURBO THAT WENT BAD AND THERE IS A RECALL ON IT. WE TOOK THE CAR TO THE DEALER AND THEY REFUSED TO WORK ON IT I TOLD THEM THERE IS A RECALL FOR NISSAN JUKE 2011. THE DEALER TOLD US YES BUT NOT OUR VIN NUMBER WHEN HE ENTERED INTO THE SYSTEM. WHAT CONCERNS ME IS THAT SHE COMPLETELY LOST POWER WHILE DRIVING AND YES THATS A VERY SERIOUS CONCERN. I WOULD APPRECIATE IF YOU LOOK INTO THIS AND HAVE DEALER FIX ALL NISSAN 2011 JUKE. THEY DONT MENTION WHAT VIN # ARE HAVING ISSUE UNTIL YOU GO TO THE DEALER AND FIND OUT YOU HAVE TO PAY $4000.00 TO FIX. I JUST THINK ITS NOT RIGHT BUT I AM THANKFUL SHE WAS NOT HURT MORE AND MORE COMPLAINTS ARE COMING IN I AM HOPING THEY WILL FIX THIS ISSUE FOR ALL CAR OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806932November 9, 2015
ELECTRICAL SYSTEM, ENGINE
2012 NISSAN JUKE. CONSUMER WRITES IN REGARDS TO VEHICLE FAILURE TO START PROBLEMS. *SMD THE CONSUMER STATED THE FAILURE HAPPENED OCCASIONALLY. THE ALTERNATOR AND BATTERY WERE DEEMED TO BE GOOD. WHEN THE VEHICLE FAILED TO START, IT INITIALLY MADE AN ELECTRONIC CLICKING NOISES; NOT STARTER MOTOR CLICKING NOISE. THE ENGINE DID NOT TURN AT ALL AND AFTER A COUPLE OF TIMES THE VEHICLE WOULD GO TOTALLY DEAD. UPON BEING JUMP STARTED, THE BATTERY AND ELECTRONICS WERE PERFECTLY FINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787465October 31, 2015
FUEL/PROPULSION SYSTEM
NOTICED GASOLINE SMELL IN CAR; SMELL GOT PROGRESSIVELY WORSE. FUEL FOUND LEAKING UNDER CAR. CAR TAKEN TO MECHANIC. MECHANIC INVESTIGATED LEAK AND NISSAN JUKE RECALLS. MECHANIC FOUND FUEL LEAK UNDER INTAKE -SEE RECALL 14V683. NISSAN SAYS NOT COVERED BY RECALL. INTAKE REMOVED AND FOUND THE FUEL PRESSURE SENSOR NOT ADEQUATELY TORQUED. TOUCHED WITH WRENCH AN SPEWED FUEL. THEN TURNED OFF BY HAND. MATCHES THE SYMPTOMS OF THE RECALL EXACTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786514October 27, 2015
ENGINE
MY WIFE WAS DRIVING ABOUT 70 MPH, HER JUKE STARTED LOSING POWER & SERVICE ENGINE LIGHT SOON CAME ON. SHE TOOK IT TO DEALERSHIP THEY TOLD HER IT WOULD BE COVERED UNDER WARRANTY. THEY NEXT DAY OR SO SAID THEY WERE NOT GOING TO COVER UNDER HER GOLD EXTENDED WARRANTY. THE TECH THAT INSTALLED A NEW TURBO FROM FACTORY SAID IT WAS DEFECTIVE. THEY ARE REFUSING TO COVER UNDER THE WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786521October 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785081October 21, 2015
ENGINE
I HELPED MY DAUGHTER PURCHASE A 2011 NISSAN JUKE IN NOVEMBER 2015. IN APRIL 2015, THE CHECK ENGINE LIGHT CAME ON IN THE VEHICLE. SHE IMMEDIATELY TOOK IT IN TO A WAL-MART SERVICE CENTER. THE WM TECHNICIAN TOLD HER THAT THERE WERE METAL SHAVINGS IN THE OIL PAN AND THAT THE TIMING CHAIN NEEDED TO BE REPLACED. HE SUGGESTED THAT SHE TAKE THE VEHICLE ON TO A NISSAN DEALERSHIP WHICH SHE DID THE NEXT DAY. THE SERVICE TECHNICIAN AT THE NISSAN DEALERSHIP TOLD HER THAT 'WAL-MART DIDN'T KNOW WHAT THEY WERE TALKING ABOUT,' AND THAT THERE WERE NO METAL SHAVINGS IN THE OIL PAN. THEY DID, HOWEVER, REPLACE THE TIMING CHAIN SINCE THERE WAS ABOUT TO BE A RECALL, AND THEY ALSO PERFORMED AN OIL CHANGE. LAST WEEK (OCTOBER 2015), THE CAR WENT DEAD IN THE MIDDLE OF THE HIGHWAY. MY DAUGHTER TOOK IT THE NEXT DAY TO THE SAME NISSAN DEALERSHIP. THE SAME SERVICE TECHNICIAN AS THE ONE IN APRIL TOLD HER THAT THERE WERE METAL SHAVINGS IN THE OIL PAN, THERE WAS NO OIL IN THE VEHICLE, AND THAT DUE TO HER NEGLIGENCE THE ENGINE WOULD HAVE TO BE REPLACED AT A COST OF $10,000. WHEN SHE POINTED OUT THAT SHE TOLD THEM IN APRIL ABOUT THE METAL SHAVINGS, THE SERVICE TECH TOLD HER HE HAD NO RECOLLECTION OF THAT. SHE AND I BOTH TALKED WITH A NISSAN REGIONAL SPECIALIST. WE WERE TOLD, 'SORRY, YOUR POWERTRAIN WARRANTY RAN OUT AT 60,000 MILES.' AS I LOOKED OVER HER RECEIPT FROM APRIL, I NOTICED THERE WERE ITEMS LISTED THAT WOULD BE USED TO STOP AN OIL LEAK (THIS WAS CONFIRMED BY A CERTIFIED MECHANIC), YET NO SUCH PROBLEM WAS MENTIONED TO HER OR CHECKED OFF ON THE INSPECTION SHEET THEY GAVE HER. WHEN I ASKED THE REGIONAL SPECIALIST TO SPEAK TO THE FACT THAT THERE HAD OBVIOUSLY BEEN AN ATTEMPT TO PATCH AN OIL LEAK, HE REPLIED, 'I CAN'T SPEAK TO THAT. I'M NOT A MECHANIC.' NISSAN HAS BEEN ABSOLUTELY NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781447October 12, 2015
POWER TRAIN
WHEN DRIVING MY NISSAN JUKE THE SPEED STARTED TO DECREASE. AS I PRESSED ON THE GAS PEDAL, IT WOULD NOT GO ANY FASTER. I EVEN PRESSED THE GAS PEDAL ALL THE WAY TO THE FLOOR AND IT STILL WOULD NOT INCREASE IN SPEED. FROM 70 MPH IT DECREASES TO BETWEEN 40 AND 50 MPH ON THE INTERSTATE. THIS IS EXTREMELY DANGEROUS. I COULD HAVE GOTTEN HIT AND ROAD RAGE IS QUITE REAL. IT TOOK AT LEAST, AND I MEAN AT THE LEAST, 30 MINUTES TO WHERE IT WOULD INCREASE IN SPEED. I THOUGHT IT WAS GOING TO STOP ON THE MIDDLE OF THE INTERSTATE. VERY SCARY AND VERY REAL. MY JUKE WAS ALSO MAKING A BUZZING/HISSING NOISE UNDER THE HOOD. ESPECIALLY WHEN PRESSING THE GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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