Nissan Juke Complaints

478 consumer complaints on file.

#11142181October 23, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE NOTICED A STRONG FUEL ODOR WHEN I FIRST START THE CAR FOR THE PAST FEW WEEKS. EVIDENTLY IT IS A LEAKING FUEL PRESSURE SENSOR. IT APPEARS THERE IS ALREADY A RECALL ON THIS PROBLEM (UNDER NHTSA CAMPAIGN ID:14V683000), BUT MY SPECIFIC VIN IS NOT INCLUDED. I HAVE JUST OVER 60K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140322October 15, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TOW TRUCK DRIVER INSPECTED THE VEHICLE AND INDICATED THAT THE TIMING CHAIN MAY BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139963October 12, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT SMELLED FUEL AND NOTICED FUEL LEAKING FROM UNDER THE MIDDLE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130558September 21, 2018
ENGINE
TURBO CHARGER FAILED WHILE IN MOTION ALMOST CAUSING AN ACCIDENT. VEHICLE NEARLY LOST ALL POWER AND BLACK SMOKE WAS SPEWING FROM THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130359September 20, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 NISSAN JUKE. THE CONTACT STATED THAT THE BRAKES MADE AN ABNORMAL SCREECHING AND GRINDING NOISE. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO CARMAX (18800 OAK PARK AVE, TINLEY PARK, IL 60477, (708) 263-6475), BUT NO FAILURE WAS FOUND. THE DEALER STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130194September 18, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE MASS AIR FLOW SENSOR. THE VEHICLE WAS TAKEN TO KELLY NISSAN, INC. (4300 95TH ST, OAK LAWN, IL 60453, (708) 499-1000) AND THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHICH FOUND THAT THE MASS AIR FLOW SENSOR WAS STILL FAULTY. THE MANUFACTURER WAS NOT CONTACTED. THE NHTSA CAMPAIGN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129612September 14, 2018
POWER TRAIN
I HAVE A NISSAN JUKE 2013 SV AWD. SINCE I BOUGHT IT, I HAVE CVT PROBLEMS. WHEN I DRIVE LONG DISTANCE AND THE WEATHER IS OVER 75 F OR I DRIVE ON MOUNTAINOUS ROADS, MY CAR STOP ACCELERATING. SOMETIMES I CAN'T GO FASTER THAN 60 MILES/H, BUT MOST OF THE TIME IT'S MAX 40 OR EVEN 20 MILES/HOUR. I ALSO HAVE A CHECK ENGINE ICON IN MY DASH WHEN IT HAPPEN SOMETIMES. I GOT MY CAR CHECKED BY MY MECHANIC SEVERAL TIMES AND HE RAN THE ELECTRONIC TEST ON MY NISSAN. HE TOLD ME THAT THIS TEST SHOW A TRANSMISSION PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129413September 13, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
JUKE HAS DIFFICULTY STARTING SPORADICALLY. ATTEMPTED TO CHANGE ALTERNATOR AND BATTERY HOWEVER IT DID NOT RESOLVE THE PROBLEM. MULTIPLE DEALERSHIPS WERE UNABLE TO LOCATE SOURCE OF THE PROBLEM AS IT WAS HARD TO BE REPLICATED. TOOK CAR TO HAVE BATTERY CHECKED AND THEY STATED THAT THERE APPEARS TO BE SOMETHING DRAINING BATTERY WHEN OFF. CAR HAS LEFT ME STRANDED MULTIPLE TIMES DUE TO NOT BEING ABLE TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128757September 11, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PINE BELT NISSAN OF TOMS RIVER (LOCATED AT 229-245 NJ-37, TOMS RIVER, NJ) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT WAS INFORMED THAT NHTSA CHOSE WHICH VINS WERE INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128413September 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS DETECTED COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO EAU CLAIRE NISSAN (3214 MALL DR, EAU CLAIRE, WI 54701, (715) 833-7777) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS LOOSE AND CAUSED METAL FRAGMENTS TO ENTER THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123265August 29, 2018
ENGINE
WHILE WAITING FOR A LIGHT TO CHANGE I NOTICED A PUFF OF SMOKE COMING FROM UNDER THE HOOD OF MY CAR ON THE PASSENGER SIDE. IT QUICKLY TURNED INTO BILLOWS OF SMOKE. MY SISTER AND I QUICKLY GOT MY GRANDCHILDREN OUT OF THE CAR AND OVER TO A SAFE AREA. THE SMOKE BECAME DARK BROWN AND THEN BLACK AND BURST INTO FLAMES. LUCKILY THE FIRE DEPARTMENT WAS VERY PROMPT. HOWEVER, THE VEHICLE FILLED WITH SMOKE AND THE WINDSHIELD BURST OUT. THIS CAR HAD ONLY 13,000 KMS. IT WAS A VERY FRIGHTENING VENT AND MY FAMILY'S SAFETY WAS SEVERELY COMPROMISED.THIS HAS BEEN REPORTED TO DEPARTMENT OF TRANSPORT IN CANADA
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11123313August 29, 2018
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE GEAR SHIFTER WAS UNABLE TO SHIFT FROM PARK INTO ANY OTHER GEAR. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD COME TO A COMPLETE STOP WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY, BUT THE FAILURES COULD NOT BE DIAGNOSED OR REPAIRED. THE FAILURES CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE REPAIR FACILITY. THE MECHANIC REPLACED THE TRANSMISSION ASSEMBLY, BUT THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE VEHICLE AFTER THE REPAIR. THE VEHICLE WAS TOWED TO ANOTHER REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND WATER PUMP NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120418August 16, 2018
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN JUKE. THE CONTACT STATED THAT THE FUEL INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT LOVING NISSAN (1433 S MEDFORD DR., LUFKIN, TX 75901, (936) 634-4488) FOR AN UNKNOWN NHTSA CAMPAIGN, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE FUEL WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. **TR CORRECT INFO: THE 2012 JUKE STARTED A TICKING SOUND WHEN RUNNING. HAD THE OIL CHANGED PER 3 MONTH TIME ON JULY 14TH, 0 TICKING FOR ABOUT 3 DAYS THEN TICKING SOUND UNDER THE HOOD AGAIN. SCHEDULED SERVICE APPT FOR 8/31/18. THE SERVICE DEPT SAID NEEDED TIME CHAIN REPLACED. WENT BACK, NOTED TIMING CHAIN REPLACED PER RECALL ON 4/6/15 @MILEAGE 6/05. 8/3/18 MILEAGE 111830- TIMING CHAIN ONLY LASTED 50,779 MILES COUNT. THE PART ONLY LAST 50,779 MILES @ DOCUMENTATION, BUT HAS BEEN TICKING FOR SEVERAL WEEKS. I HAVE SPOKEN AND NIACIN NORTH AMERICA, THEY ONLY WARRANTY FOR 12 MONTHS OR 12,000 MILES ON REPLACED PARTS. THIS JUKE WAS RUNNING FINE BEFORE TIMING CHAIN REPLACED. ALSO, I HAD THE 100,000 MILE WARRANTY. THIS TIMING CHAIN NEEDS TO LAST MORE THAN 50,000 MILES. WE ALSO HAVE RECEIPTS FROM WHERE WE DID HAVE THE OIL CHANGED. THAT WAS ALSO A QUESTION- THE DEALERSHIP SAID MUST HAVE NOT CHANGED OIL- SO THAT'S WHY TIMING CHAIN FAILED SO SOON, I WAS TOLD IF THE TIMING CHAIN SNAPS- THE CARDIAC WHILE DRIVING!! UPDATED 11/8/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119995August 14, 2018
VISIBILITY/WIPER
WHILE DRIVING ON HIGHWAY AT 65 MPH, THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUN SHOT AND GLASS FLEW EVERYWHERE INSIDE AND OUT OF CAR. NO ROAD HAZARD OR DEBRIS NOTED TO CAUSE ANY DAMAGE. NO WEATHER ISSUES PRESENT. IT WAS A CLEAR DAY APPROXIMATELY 78 DEGREES F. THE SUNROOF WAS CLOSED AT TIME OF INCIDENT. IT WAS EXTREMELY TERRIFYING AND CAUSED CONFUSION WHILE TRAVELLING AT HIGHWAY SPEEDS AND TRYING TO FIGURE OUT WHAT HAPPENED. THIS WAS A 4 LANE HIGHWAY WITH TWO LANES OF TRAFFIC EACH WAY WHICH COULD HAVE BEEN IMPACTED WOULD I HAVE SWERVED OR OTHERWISE REACTED TO THE SOUND OR RAINING GLASS SHARDS. VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119590August 13, 2018
UNKNOWN OR OTHER
THE TURBO CHARGER IS NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115194August 1, 2018
SERVICE BRAKES
TL* THE CONTACT LEASED A 2015 NISSAN JUKE. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO ENGAGE AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A FORD F-150. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. POLICE REPORT NUMBER: [XXX] WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS. THE VEHICLE WAS TOWED TO A LOCAL DEALER (FUTURE NISSAN OF ROSEVILLE, 600 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 547-2242) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND TUBES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 13,165. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11114777July 31, 2018
FUEL/PROPULSION SYSTEM
THE FUEL PRESSURE SENSOR ON MY JUKE HAS GONE BAD AND I AM BEING TOLD THAT MY CAR IS NOT PART OF ANY RECALL. SOOOO MANY OTHER JUKES HAVE BEEN ON THE RECALL AND THEY WON'T FIX MY PROBLEM. THEY WON'T IS DIAGNOS THE PROBLEM UNLESS I PAY THEM $140 TO SCAN MY JUKE. MY GAS MILEAGE SUCKS AND I SMELL GAS IN THE CAB OCASSIONALLY. I CONTACTED NISSAN DIRECTLY AND GOT A EMAIL BACK TELLING ME MY CAR IS NOT IN THE RECALL AND I WOULD NEED TO TAKE IT TO NISSAN TO DIAGNOSE WHAT I ALREADY KNOW IS THE PROBLEM. I'M REALLY SURPRISED NISSAN ISN'T MORE CONCERNED WITH THIS. I REMEMBER FIRESTORM AND FORD AND A LOT OF LAWSUITS AND DEATHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114403July 29, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
IT STALLS OUT IF 80 MPH IS REACHED AND WILL NOT ACCELERATE AGAIN UNLESS THE MOTOR IS TURNED OFF AND BACK ON. NOW IT IS MORE FREQUENT AND AT ANY SPEED. PLUS THE GAS CONSUMPTION IS HALF WHAT IT USUALLY WOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112874July 21, 2018
POWER TRAIN
CAR WAS TRAVELING 55 MPH AND LOST MOMENTUM AND WOULDN'T GO PAST 40 MPH. THE ENGINE LIGHT CAME ON. TURNED IT OFF AND TOOK IT TO THE DEALERSHIP WHERE I WAS TOLD A CODE FOR A BAD TURBO. REPLACED IT AT THE DEALERSHIP AND WAS RETURNED TO ME. DROVE IT LESS THAN A MILE AND THE SAME THING HAPPEN, SO I TURNED AROUND AND RETURNED IT TO THE SERVICE DEPARTMENT. THE SERVICE DEPARTMENT SAID THEY HAD INSTALLED A DEFECTED TURBO AND THE WERE GOING TO PUT ANOTHER ONE IN. IT'S BEEN TWO WEEKS AND THEY STILL CAN FIND WHAT'S WRONG WITH MY CAR CAUSE IT'S STILL THROWING THE SAME CODE AFTER THE SECOND TURBO INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111178July 13, 2018
ENGINE
TURBO CHARGER FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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