Nissan Armada Complaints

1,854 consumer complaints on file.

#11509778March 1, 2023
VISIBILITY/WIPER
This is a structural issue. The panel on the side between the windshield and the front door windows are too wide. It causes a blindspot. If pedestrians are standing a just the right position of where this panel blocks the pedestrians can not be seen. Every time before turning I have to physically lean forward to lean back to see if someone is in the blindspot. On 3 occasions, I came very close to hitting pedestrians who were in the blindspot and I could not see. One of which were 3 people one being a child. I am not able to see them until I begin my turn and then have to slam on the brakes once they are in my view.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508715February 23, 2023
SUSPENSION
After making a left turn I heard a loud popping sound from the rear of the vehicle so I continued driving at about 20mph. for about another 350 yds. While making a right turn into my apartment. I heard a loud clanked sound. I looked and saw that the upper control arm on the rear drivers side had broke apart due to rust. Luckily I was only pulling into my apartment. I was quite disturbed by this incident because I had just gotten off the interstate with my family in the vehicle with me..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507128February 13, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Car is has been having BCI Malfunction warning come up. This has happened numerous times since purchasing. It has been taken to the dealership multiple times for this issue. They have replaced brake switch sensors and even the battery and calibrated everything and the problem continues to persist. This has left us stranded on the side the road with the car not starting. It has caused sudden braking while driving on interstate with no warning and nothing to cause this reaction… two Nissan dealerships that have looked it it play it off as nothing meanwhile I keep reading of more people having similar issues with this vehicle. This needs to be further investigated before someone is out in a deadly situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506869February 12, 2023
EXTERIOR LIGHTING
Parts of the dash lights are not illuminated. Seems to be a trend on the 2017-2018 models according to forms I have read. Dash replacements are roughly $1200 not including labor. Kind of steep to expect customers to pay with as many customers having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506467February 9, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
The contact owns a 2018 Nissan Armada. The contact stated that while operating the vehicle, the multi-AV display control unit would not display an image, and the driver was unable to control the front windshield defroster. The vehicle was taken to the local dealer who diagnosed that the control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502692January 19, 2023
ENGINE
The contact owns a 2019 Nissan Armada. The contact stated while driving 65 MPH, the vehicle failed to properly accelerate. There was no warning light illuminated. The contact pulled over on the side of the road and turned off and restarted the vehicle and the vehicle operated but failed to exceed 20 MPH. The vehicle was taken to the dealer and the transmission was replaced and the engine coolant was flushed and replaced; however, the failure recurred. Additionally, the contact stated that the HVAC system failed to operate as needed. The vehicle was taken back to the dealer and the contact was informed that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498361December 21, 2022
UNKNOWN OR OTHER
I purchased this vehicle about a month ago and when trying to activate the Nissan Connect Services to get the advanced safety and convivence features I was told that I cannot do so because the Armada is a Canadian vehicle. The SUV I purchased in USA was built for Canada and the connect service that does some of the security and convenience features will not work because of the cell service built in to the SUV will not work in the USA and Nissan does not have a part replacement to make it work. I have contacted Nissan USA and Nissan Canada and keep getting the run around and each pointing at the other to try to get it resolved. I was finally told that there is not option to replace parts to make the features work in the US. If a car is built for one country and the safety features will not work in another country then it should be illegal to sell those cars across boarders. I now have a $70k that does not give me the advanced safety and convenience services that is advertised to have. I have looked any many Nissan websites and do not find anywhere that these features will not work and I do not know anyone that when buying a car asks where it was manufactured. I am also told that since this is a Canada VIN I could have issues getting recall notifications in the US. I am not sure if that is true as I don't think that I have any recalls open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496109December 5, 2022
ELECTRICAL SYSTEM
Despite two new batteries, within 10 months, I have been stranded several times when the car would not start. I checked with my local mechanic and the alternator is working correctly, but apparently there is a sensor that only works the alternator when doing non-city driving. I checked with Nissan today and even though this is clearly a defect, they charge $400 to disable the faulty sensor and do not consider it a design flaw
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495319November 29, 2022
ELECTRICAL SYSTEM
Have had several issues with the battery draining when nothing is on. Over the 2.5 years since I've owned the vehicle, this has been a constant problem. The vehicle has been to the dealership on several occasions and I was told that a wire from the computer to the electrical system was causing the problem. The dealer also told me they had to call Nissan Headquarters to try to troubleshoot the problem. There are several forums online discussing how everyone knows this is a known problem with the Armada, but nothing is being done. Went to buy a new battery today because it would not start or jumped, but was told the battery was actually good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495020November 27, 2022
ELECTRICAL SYSTEM, ENGINE
This is a 2018 vehicle,but got a dead battery in early 2021. Got a battery change at that time, However having battery start issue again recently. Can start vehicle with a jump starter, however dealer said battery is still good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493396November 13, 2022
EXTERIOR LIGHTING
I have noticed that on my 2018 Nissan Armada, has roughly 82,456 miles on it , an I noticed the RPM between 7/8 don't light up like the other numbers ! And I noticed while driving on the speedometer between 0-20mph on the dash will blink in an out while driving , it does it pretty often, it will stay off quit a bit an then light back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493213November 11, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
I own a 2018 Nissan Armada that is getting ready to have its 4th brake switch replaced in this vehicle. This car is completely unsafe and an accident waiting to happen! This is a known problem in the 2018 Nissan Armada and it is a huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490936October 26, 2022
STRUCTURE:BODY
The contact owns a 2017 Nissan Armada. The contact stated the paint on the hood was deteriorating. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490723October 25, 2022
AIR BAGS, ELECTRICAL SYSTEM
The airbag light on the dash started blinking in 12/2020 and was repaired under warranty in 1/2021. Was diagnosed as passenger curtain airbag. Airbag light started blinking again in April/May 2022. Diagnosed again as passenger curtain airbag. Repaired in August 2022, at a cost to me of $2800+. Picked car up on September 3, 2022. Airbag light came back on on the 6th after my daughter exited the passenger seat. Dropped car off on the 7th and it has been at the dealership ever since. Now they want me to pay $2600+ to have the wiring harness replaced. I have reported the issue to Nissan and the dealership has been working with Nissan. I have already paid to have this safety issue repaired. So far Nissan or the dealership has not agreed to pay. This is a safety issue. This is not a luxury item or an add on. I don’t feel safe having a passenger in the front seat. This is a known issue with this model. Even the dealer agreed. Nissan does not know how to fix it. They keep doing high cost repairs at a cost to the consumer which is not right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489899October 19, 2022
VISIBILITY/WIPER, WHEELS, STEERING
I got this vehicle from a buy here pay here with 355,xxx miles the motor runs and drives great but when I went to go down the interstate after a month having the vehicle it was shaking really bad so I called auto parts and autozone and even took it to a mechanic they all told me alignment and if that doesn't work them put new rotors and breaks and we'll it's still there and if you go 35 you can hear something rubbing and when you hit 60 it starts shaking really bad and the steering wheel is very hard to hold when this happens so still don't know what it is!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488455October 8, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
The brakes light comes on frequently and brakes stop working properly when going over a bump in the road decrease speed then engine fails. Has to be turned off then on to start engine.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11488456October 8, 2022
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Engine brake transmission speed failure
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11487995October 5, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:PRESSURE SENSOR, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2008 Nissan Armada. The contact stated while driving 40 MPH, she heard a knocking sound coming from the vehicle and the air bag warning light was blinking. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the spiral cable and horn were replaced. The mechanic also stated that the fuel tank and fuel sensor needed to be replaced however, the vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488008October 5, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER
We have a Nissan Armada that the Multi AV unit / computer has failed (Part # given to us is 283876GY4D). The vehicle is barely 4 years old. We were quoted a $3,800 repair and Nissan has told us there is no help they can provide. Despite having purchased a 7 year 100,000 mile limited warranty this part isn't covered. Investigating online into the issue we have found that this component is problematic in many vehicles and has service bulletins associated with it. Nissan is stating that because it is GPS, Radio, and cabin comfort it is not a safety issue. HOWEVER, it goes beyond that. We have stated several times to Nissan, that as this unit continuously reboots and malfunctions the windshield defrost / fog clearing aspect of the vehicle does not work. We have had several instances where we've had to pull over in less than desirable locations in order to manually clear our windshield. As the windshield fogs up, you can't see. Given our climate and terrain, the windshield inside can fog up instantly and without warning. If the defrost isn't working, we have to clear the windshield with a towel. This generally is a multi-stop event as it does not stay cleared very well without proper airflow. ALSO, the constant rebooting of the display unit is a serious distraction to the driver. The screen continuously cycles through multiple screens and the day night recognition function does not work. So if it is night time, the bright screen continuously reboots in front of your face. It is unacceptable in a 4 year old vehicle to have these issues and Nissan offer NOTHING and not acknowledge the fact that their vehicles have a serious safety issue. This part is a problem and no amount of "normal wear and tear" explains its failure. It is simply a faulty component from the manufacturer. My wife regularly has our 3 children in the car with her. It is not a good situation. Even if Nissan offered to pay for the part and I the labor I would be happy. To acknowledge nothing is unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487330September 30, 2022
SERVICE BRAKES
BCI Malfunction - caused brakes to seize up while driving. The first time I received this warning, in August 2022, it only caused my car not to start. After multiple attempts to start the vehicle, I finally was able to get it started and I scheduled repair at Nissan. When I took it in for repair, the Service Advisor said since the warning light was not actively illuminating, they were not able to pull codes and therefore not able to diagnose or repair. They sent me on my way and instructed me to return when the warning was displayed again. During this visit, my car was still under the mfg. warranty. Last week, while driving 50 mph and about to enter the freeway in Southern CA with 75+ speeds, the BCI Malfunction light came on and my brakes immediately seized causing me to stop abruptly. I was able to move to the side of the road and call a tow truck. The vehicle was towed to Nissan who had it for 3 days and said they were unable to duplicate the issue and felt the brake switch was just out of adjustment. I'm not sure how a brake switch could become out of adjustment and it does not sound like a reasonable answer to me. I do not feel safe driving this vehicle. If you look up Nissan Armada BCI Malfunction on an internet search, you will find several complaints with owners having the same issue. Why is this not a RECALL?! This is a major safety issue if the brakes are seizing up while driving! I was getting ready to enter the freeway and in Southern CA, freeway speed is 75+ mph! Is it going to take someone dying before Nissan handles this problem???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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