Nissan Altima Complaints

15,602 consumer complaints on file.

#10054546January 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLED AT HIGHWAY SPEED NEARLY CAUSING A MAJOR ACCIDENT. CAR RESTARTED AND SMAE THING HAPPENED. I HAD CAR TOWED TO DEALER AND THEY REPLACED A SENSOR AS PART OF A RECLAA (R3022). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054549January 20, 2004
AIR BAGS:FRONTAL
I HAD AN ACCIDENT WHERE I WAS HIT GOING ABOUT 35 MPH IN THE FRONT PASSENGER SIDE CORNER AND THE AIR BAG DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10054421January 18, 2004
UNKNOWN OR OTHER
I AM VERY UNHAPPY WITH MY 2003 NISSAN ALTIMA PURCHASED IN MARCH 2003 THERE HAS BEEN SEVERAL TIMES IN THIS PAST YEAR THAT MY CAR WILL NOT START I BROUGHT CAR TO DEALER THEY FOUND 2 RECALLS BOTH WERE FIXED BUT MY CAR STILL HAS DAYS WERE IT WILL NOT START. I WENT BACK TO DEALER THEY TELL ME THERE IS NOTHING THEY CAN DO TILL THEY CAN FIND OUT HOW TO FIX PROBLEM IT HAS BEEN SEVERAL MONTHS AND THEY STILL HAVE NO IDEA WHAT IS WRONG WITH MY CAR THEY TOLD ME THAT SEVERAL PEOPLE ARE HAVING SAME PROBLEM AND THERE IS NOTHING THEY CAN DO RIGHT NOW! IF THEY DON'T KNOW HOW TO FIX MY CAR I SHOULD GET MY MONEY BACK OR THEY SHOULD REPLACE IT! I NEVER NO FROM DAY TO DAY IF MY CAR WILL START. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055567January 16, 2004
AIR BAGS
AS CONSUMER WAS COMPLETING A TURN TO PULL FORWARD ONTO THE ROAD, WITH NO PRIOR WARNING. THE AIR BAGS DEPLOYED ACCOMPANIED BY A FIRE. *PH THE CONSUMER HAD CONTACTED NISSAN FOR TWO REASONS #1 THERE WAS NO IMPACT OF ANY KIND OR ACCIDENT AND #2 NISSAN ENGINEERS SHOULD FIND OUT WHY THE AIR BAS DEPLOYED OWN IT'S OWN BECAUSE CONSUMER SAFETY IS INVOLVED. *CB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10070984January 15, 2004
UNKNOWN OR OTHER
WE ARE COMPLAINING ABOUT THE FUEL MILEAGE WITH THE NISSAN ALTIMA. IT'S A BRAND NEW 2003 ALTIMA WITH A 2.5/4-CYLINDER ENGINE THAT NISSAN ADVERTISES ON ALL THEIR WINDOW STICKERS AS GETTING 23/29. AFTER THE BREAKING PERIOD, MY FATHER STILL WAS GETTING ONLY 20 MPG SO RETURNED THE CAR ALONG WITH THE ORIGINAL WINDOW STICKER TO THE NISSAN DEALER IN HILLIARD, OH & THEY AGREED TO CHECK IT OUT WHICH THEY DID & REPORTED THAT THE CAR WAS FINE & OPERATING PROPERLY. WHEN HE PICKED THE CAR UP, HE WAS GIVEN SOME PAPERS & ASSUMED THE STICKER WAS AMONG THEM, BUT WASN'T. WHEN HE REALIZED HE WAS MISSING THE STICKER, HE RETURNED TO GET IT & WAS TOLD THEY COULDN'T FIND IT. HE TOOK HIS CAMERA TO THE DEALER & TOOK PICTURES OF LIKE STICKERS ON LIKE MODEL ALTIMAS CLEARLY SHOWING THE 23/29 MPG RATING. A COUPLE OF WEEKS LATER, HE TOOK IT IN AGAIN EXPLAINING IT WAS STILL NOT GETTING ANY BETTER MILEAGE & SOMETHING MUST BE DONE SO BONNIE, THE SERVICE MGR. THERE TOOK OVER. AGAIN THEY CHECKED IT OUT & TOLD HIM THE SAME THING...THE CAR IS PERFORMING JUST FINE & THEY HAVE NO IDEA WHY HE IS NOT GETTING THE ADVERTISED MILEAGE. HE TAKES IT IN FOR A 3RD TIME, THEY BRING HIM HOME & KEEP THE CAR FOR SEVERAL HOURS. I TAKE HIM BACK TO PICK IT UP & WE WAIT FOR BONNIE WHO TELLS US THEY HAVE EXHAUSTED EVERY METHOD THEY HAVE FOR TRYING TO FIND OUT WHY THE CAR IS ONLY GETTING 20MPG. SHE AGREES TO CALL NISSAN HEADQUARTERS TO SEE IF THEY HAVE ANY SUGGESTIONS OR WOULD TRADE OUT CARS FOR MY DAD. SEVERAL DAYS LATER SHE CALLS STATING SHE MADE THE CALL. HE'S REALLY TRAPPED & AT HIS WITS END. I SUBSCRIBE TO CONSUMER REPORTS SO CHECKED TO SEE IF THEY HAD TESTED THE CAR & SURE ENOUGH THEY HAD. THEY REPORTED GETTING ONLY 22MPG ON THE EXACT SAME 2003 4-CYLINDER MODEL, WHICH MADE ME START THINKING THAT PROBABLY NOBODY WAS GETTING THE ADVERTISED MILEAGE. I STARTED ASKING EVERY PERSON I FOUND WHO HAD A 2003 4-CYLINDER ALTIMA WHAT MILEAGE THEY WERE GETTING, NOT 1 PERSON EVER EVEN TOOK A MILEAGE CHECK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069833January 15, 2004
SUSPENSION
MY 2001 NISSAN ALTIMA GXE/LE CAR HAS A PROBLEM WITH ITS SUSPENSION. IT MAKES A CRUNCHING/RATTLING NOISE. MY CAR HAS BEEN TO 2 NISSAN DEALERS A TOTAL OF 9 TIMES. IN ALL IT HAS BEEN OUT OF SERVICE FOR 17 DAYS. THEY HAVE REPLACED MANY SUSPENSION PARTS. BUT THE PROBLEM STILL REMAINS. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES WITH MY COMPLAINTS VIA PHONE AND LETTERS. I HAVE ALSO DEMANDED A REFUND UNDER THE CALIFORNIA LEMON LAW. BUT NISSAN OF NORTH AMERICA HAS REFUSED. ON MARCH 2002, I FILED A COMPLAINT WITH THE BBB AUTO LINE PROGRAM. ONCE THE BBB AUTO LINE REVIEWED MY COMPLAINT THEY CONTACTED NISSAN. WE HAD A NISSAN DTS PERSON INSPECT MY CAR. I TEST DROVE WITH HIM AND HE VERIFIED MY EXISTING SUSPENSION PROBLEM. I AGREED TO GIVE THEM ONE MORE CHANCE TO FIX MY CAR ON APRIL 12, 2002. THE DTS PERSON ORDERED BOTH FRONT STRUTS AND SPRINGS REPLACED AGAIN. AS OF SEPTEMBER 2002 THE SAME SUSPENSION PROBLEM HAS RE-OCCURRED. ON OCTOBER 2002, I FINALLY DECIDED TO CONTACT A LAWYER EXPERIENCED IN THE LEMON LAW CASES. HE WROTE THE FIRST DEMAND LETTER TO NISSAN. THE LETTER MENTIONED ALL MY PROBLEMS AND DEMANDED A LEMON LAW BUY BACK BECAUSE OF THE SUSPENSION DEFECT. ON DECEMBER 2002 MY ATTORNEY?S OFFICE HAD TO SEND NISSAN ANOTHER LETTER, BECAUSE THEY HAD FAILED TO RESPOND TO THE FIST ONE. WELL JUST RECENTLY ON JANUARY 2003 NISSAN FINALLY DECIDED TO RESPOND TO THE LETTERS AND AFTER NUMEROUS PHONE CALLS THAT WERE MADE TO THEIR OFFICE. NISSAN SAID THAT BASED ON THE NUMBER OF REPAIR ATTEMPTS, ALONG WITH THE TYPE OF REPAIR THAT WAS PERFORMED TO RESOLVE THE COMPLAINT, WE DO NOT FEEL THAT THERE HAVE BEEN ANY SUBSTANTIAL REPAIRS PERFORMED ON THE VEHICLE FOR THE SAME NON-CONFORMITY. NISSAN WENT ON TO SAY THAT THEY ARE NOT REQUIRED TO REPURCHASE YOUR CLIENT'S VEHICLE, THEREFORE DEMANDS FOR REPURCHASE AND RESTITUTION OF ASSOCIATED FEES, IS DENIED. THEY AGAIN OFFERED TO HAVE A DTS(DEALER TECHNICAL SPECIALIST) COME OUT AND INSPECT MY VEHICLE. FOR THE ALLEGED SUSPENSION COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070210January 15, 2004
UNKNOWN OR OTHER
CUTCH PEDAL DID NOT RETURN WHILE DRIVING AFTER THE THIRD DAY I PURCHASED. I BROUGHT THE CAR BACK TO THE DEALER (WONDRIES NISSAN IN CITY OF ALHAMBRA)TRY TO SOLVE THE PROBLEMS (FOUR TIMES). THEY KEPT SAYING THEY COULDN'T DUPLICATE THE PROBLEMS. ONE DAY THE CLUTCH STARTED HAVING SOME SORT OF NOISE EVERYTIME I STEPPED ON IT AND I BROUGHT IT BACK TO WONDRIES NISSAN AND THEY FINALLY FIXED IT AFTER FOUR FIVE MONTHS I GOT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070302January 15, 2004
SERVICE BRAKES, HYDRAULIC
REAR BRAKE CALIPERS CORRODED AND FAILED TO PERFORM PROPERLY. CALIPERS SEIZED IN AN APPLIED BRAKE FASHION (CONSTANT PRESSURE ON THE ROTORS). BOTH REAR BRAKES HAVE SUBSEQUENTLY FAILED TO THE POINT WHERE THERE IS NO MORE PAD ON THE BRAKES, ONLY METAL-TO-METAL CONTACT BETWEEN THE PAD BASE AND THE ROTORS. THE PADS, SHIMS, AND ROTORS HAVE TO BE REPLACED. THE CAR IS ONLY 1.5 YRS OLD, WITH 35,000 HIGHWAY MILES ON IT. THIS IS UNACCEPTABLE. THE DEALER HAS INDICATED THAT THE FRONT BRAKES ARE CLOSE TO THE SAME CONDITION. DEALER/NISSAN HAVE INDICATED THAT A $200 MAINTENANCE VISIT EVERY 15,OOO MILES IS REQUIRED TO PREVENT THIS. IN 150K+, AND 190K+ ,MILES ON 2 OF MY OLD HONDAS (I OWNED THEM FROM DAY 1) I NEVER HAD TO PERFORM THIS KIND OF MAINTENANCE, AND NEVER HAD THIS KIND OF FAILURE. SAME GOES FOR MY 2000 DODGE GRAND CARAVAN (60K+ MILES AND NO PROBLEMS WITH FRONT CALIPERS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070329January 15, 2004
AIR BAGS
I UNDERSTAND THAT THERE IS A RECALL ON MY 1995 ALTIMA FOR AIR BAG REPLACEMENT. I CONTACTED MY DEALER LAST MONTH AND HE SAID THAT I HAD TO WAIT UNTIL I GOT MY LETTER FROM NISSAN. NOW THAT RED LIGHT IS FLASHING AND I CANNOT AFFORD TO PAY REPAIRS NOW AND THEN HAVE THE BAG REPLACED LATER BY NISSAN. PLEASE REMEDY THIS SITUATION ASAP. THANK YOU. LEWIS ZELLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070406January 15, 2004
POWER TRAIN, SUSPENSION, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
VEHICLE HAS REMOTE LOCK ON STARTER,( IF PAYMENT IS NOT MADE ON DUE DATE). ONE WEEK AFTER PURCHASE, REMOTE LOCK FAILED. AT ATTEMPT TO REPAIR IT WAS MADE 3 TIMES, SINCE THEN OTHER ELECTRICAL PARTS HAVE FAILED AND/OR FAILING. AIR CONDITIONING HAS FAILED, WINDOWS AND DOOR LOCKS HAVE HAPHAZDERLY WORKED OFF AND ON. RADIO DOESN'T WORK SINCE REPAIRS HAVE BEEN ATTEMPTED. TRANSISSION SHIFT DOESN'T WORK PROPERLY. HAVE TO GO TO ACCESSORY PUT SHIFTER IN NEUTRAL TO START VEHICLE. WHEN IN PARK START WILL NOT ENGAGE. THERE ARE NO RUBBER BOOTS ON CV JOINTS. DEALER CLAIMED THE VEHICLE WAS NEVER WRECKED OR HAD ANY MAJOR REPAIR WORK DONE. DEALER HAD WARRANTY ON VEHICLE, THEN SOLD BUSINESS, FULL COVERAGE INSURANCE WAS REQUIRED FOR WARRANTY TO BE IN EFFECT. NEW DEALER IS NOT HONORING WARRANTY AND THE VEHICLE IS FALLING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068831January 15, 2004
ENGINE AND ENGINE COOLING
OIL SLUDGE IN ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054057January 14, 2004
AIR BAGS
THE DEALER WILL NOT DO RECALL REPAIRS FOR AIR BAGS UNLESS THE CONSUMER PAYS CASH. DEALER WAS INFORMED OF THE RECALL, MADE AN APPOINTMENT, AND SPOKE TO THE CONSUMER ABOUT THE RECALL BEFORE HAND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052605January 7, 2004
AIR BAGS, SEAT BELTS:FRONT
MY SON WAS IN A HEAD ON CRASH IN MY VEHICLE. HE WAS TRAVELING APPROXIMATELY 30 MPH WHEN HE HIT THE BACK OF ANOTHER CAR. HIS AIR BAGS DID NOT DEPLOY NOR DID HIS SEATBELT LOCK. HIS CHIN HIT THE STEERING WHEEL. HIS HEAD AND HAND BOTH WENT INTO THE WINDSHIELD WHICH IS CRACKED. HE WAS DRIVING A 1997 NISSAN ALTIMA. I ALSO HAVE PHOTOS OF THE CAR AND THE WINDSHIELD.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10053310January 5, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHEN USING THE HEATER THE VENTS BLEW HOT AS LONG AS THE VEHICLE WAS MOVING. AS SOON AS THE VEHICLE STOPPED, THE VENTS BLEW OUT COLD AIR. VEHICLE HAD BEEN TO THE DEALER FOUR TIMES TRYING TO FIND THE CAUSE OF THE PROBLEM. THE DEALER FINALLY INFORMED THE CONSUMER THAT THE TEMPERATURE CHANGE WAS NORMAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052404January 5, 2004
SEAT BELTS:REAR/OTHER
ONE OF THE REAR SEATBELTS IS DEFECTIVE - IT WILL NOT CLICK WITH ANY OF THE BELTS.ASSENGER SEATBELT 'RATCHETS' WHEN PULLED OUT ALL THE WAY AND WILL NOT ALLOW THE PASSENGER TO MOVE FORWARD WITHOUT FIRST UNBUCKLING THE SEATBELT, LETTING IT FULLY RETRACT AND THEN FASTENING IT AGAIN. QUITE OFTEN THIS HAS TO BE DONE WHILE THE CAR IS IN MOTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052418January 5, 2004
ELECTRICAL SYSTEM:WIRING
I AM EXPERIENING PROBLEMS WITH THE WIRING ON MY VEHICLE. WHENEVER I PUT MY FOOT ON THE BRAKE PEDAL THE LIGHTS IN MY DASHBOARD TURN ON. IT APPEARS THERE IS A SHORT IN THE REAR LIGHT WIRES OR SOMETHING. THIS HAS CAUSED MY SHIFTER LIGHT TO BLOW SEVERAL TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052420January 5, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
ABOUT 2 MONTHS AFTER PURCHASING MY NEW 2002 ALTIMA I TOOK MY CAR INTO THE DEALER BECAUSE THERE WAS CLANKING NOISES COMING FROM THE ENGINE WHICH I NOTICED ESPECIALLY WHEN TURNING THE WHEEL. THE DEALER SAID I NEEDED NEW MOTOR MOUNTS. AFTER THE MOUNTS WERE REPLACED I STILL HEARD THE NOISE. I TOOK THE CAR BACK INTO THE DEALER AND BECAUSE I COULD NOT SIMULATE THE PROBLEM, THE DEALER WOULD NOT LOOK AT THE CAR. I THEN FOUND THAT I COULD SIMULATE THE PROBLEM BY TURING MY STEERING WHEEL TO THE LEFT WHILE THE CAR WAS STOPPED, THEN ACCELERATING. IT SOUNDED LIKE THERE WERE ROCKS ROLLING AROUND IN THE LEFT FRONT WHEEL AREA. THE DEALER SAID I HAD A LOOSE WHEEL NUT AND FIXED THE PROBLEM, ALTHOUGH MANY MECHANICS I HAVE SPOKEN TO SINCE THEN HAVE SAID THE SYMPTOMS SOUNDED LIKE A BAD CV BOOT. MY CAR IS NOW 18 MONTHS OLD AND ABOUT A WEEK AGO I NOTICED THAT MY CAR WAS NOT RESPONDING TO MY KEY FOB CORRECTLY AND I HAVE COME OUT TO MY CAR TWICE AND THE FRONT WINDOWS ARE DOWN. ON SATURDAY MY CAR WOULD NOT START. I TRIED JUMPING THE CAR AND THAT DID NOT WORK. THE DEALER SAID THEY WOULD HAVE IT TOWED SINCE IT IS UNDER WARRANTY BUT I WOULD HAVE TO WAIT UNTIL MONDAY. I TRIED STARTING THE CAR SUNDAY AND AGAIN TODAY AND NOTHING HAPPENED. WHEN THE TOW TRUCK CAME THE TOW GUY SAID THE CAR SOUNDED FLOODED. HE TURNED THE KEY, PRESSED THE GAS IT AFTER A TON OF SMOKE CAME OUT OF THE EXHAUST, THE CAR STARTED. I HAD THE CAR TOWED TO THE DEALER ONLY TO HAVE THEM TELL ME THAT THE PROBLEM IS PROBABLY THE TIMING AND BECAUSE I DID NOT TAKE THE CAR TO THEM AT 15,000 MILES TO HAVE THE TIMING CHECKED, IT IS NOT COVERED UNDER THE WARRANTY AND I AM RESPONSIBLE FOR THE REPARIS AND TOW CHARGE. I RESEARCHED THIS SITE AND FOUND OUT THAT THERE IS A RECALL ON A PART THAT CAUSES THE CAR NOT TO START. IT IS AT THE DEALER RIGHT NOW AND THEY HAVE NOT TOLD ME WHAT THE PROBLEM IS, BUT THEY WILL HAVE TO KEEP IT OVER NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052352January 4, 2004
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING:ENGINE
MY 2002 NISSAN ALTIMA HAS COMPLETE LOSS OF POWER WHILE DRIVING ON THREE SEPARATE OCCASIONS, TWICE I LOST CONTROL OF CAR AND MIRACULOUSLY AVOIDED A CRASH. I HAVE BEEN TOLD THAT THE PROBLEM WAS REPAIRED THE SECOND TIME HAVING IT TOWED TO THE DEALERSHIP. I NO LONGER FEEL SAFE PLACING MY CHILDREN IN THIS CAR. THIS CAR IS A DEATH TRAP, I'M SURPRISED THE GOVERNMENT (LEMON LAW) REQUIRES A TOTAL OF 5 TIMES SAME OCCURRENCE,REPORT AFTER THE THIRD TIME, THEN THE DEALERSHIP HAS ANOTHER SHOT OF REPAIR #4, ONLY THEN, THEY WILL CONSIDER REPLACEMENT OR BUY BACK , AFTER 5TH TIME OF ENGINE FAILURE. THIS TO ME IS RUSSIAN ROULETTE, THE WORSE PART IS , I'M PAYING FOR IT (CAR PYMT.)WHO IS IT THAT ACTUALLY CHOSE THE CRITERIIA FOR THE LEMON LAWS? AND WHOSE FAVOR ARE THEY IN ? THE CONSUMER AND THEIR FAMILIES AT RISK, OR THE MULTI-BILLION DOLLAR A YEAR CAR MANUFACTURERS? I WANT A SAFE CAR!!!! AND I WANT TO BE TREATED LIKE THE LIVES OF MY CHILDREN MATTER AND WE'RE NOT JUST ANOTHER NUMBER. WOULD MR. GHOSN (NISSAN CEO), DRIVE HIS CHILDREN IN A CAR THAT HAS TOTAL POWER LOSS WHILE DRIVING, RESULTING IN LOSS OF CONTROL?? DO I PAINT BIG LEMONS ON THE SIDE OF MY CAR,WHAT DOES IT TAKE TO GET SOMEONE'S ATTENTION, A DEATH??? FEEL FREE TO CONTACT ME [email protected] *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051529January 2, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
RE: NISSAN ALTIMA 1996: THE CATALYTIC CONVERTER IS TOO NEW TO GO BAD AND THERE ARE TOO MANY BAD ONES SHOWING UP. I HAD TO REPLACE IT AT A VERY HIGH COST TO ME, WHEN THE VEHICLE WAS ONLY 6 YEARS OLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052269January 2, 2004
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS BLEW OUT. THIS WAS CAUSED BY THE BULB BURNING OUT THE ASSEMBLY BOARD, PER THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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