Nissan Altima Complaints

15,602 consumer complaints on file.

#10073761May 18, 2004
ENGINE AND ENGINE COOLING
AFTER THE CRANK POSITION SENSOR WELD RECALL WAS PERFORMED, THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, BUT THEY WERE UNABLE TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072736May 17, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
SHIFT LEVER EASILY SHIFTING THROUGH 1, 2, 3, N CAUSING THE VEHICLE TO ROLLIN TO A CANAL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10072585May 13, 2004
AIR BAGS:FRONTAL
THIS COMPLAINT IS NONE OF THE ABOVE BUT I COULD NOT FIND A LINK ON THIS SITE FOR MY SPECIFIC COMPLAINT, THEREFORE, I AM USING THIS TO AIR MY COMPLAINT. MY COMPLAINT IS WITH NISSAN NORTH AMERICA. MY PROBLEM IS A RESULT OF A RECALL ON MY 1995 NISSAN, ALTIMA. MY PROBLEM IS A RESULT OF THE AIRBAG RECALL LAST YEAR. I TOOK MY CAR TO TISCHER NISSAN IN LAUREL, MARYLAND IN JANUARY 2004. THE PANEL IN MY CAR WAS DAMAGED AS A RESULT OF THE AIRBAG REPLACEMENT. I WOULD NOT HAVE A NEED TO COMPLAIN IF THE REPLACEMENT PANEL WAS THE SAME COLOR AS THE ORIGINAL PANEL. I WROTE TO NISSAN IN GARDENA, CA TO COMPLAIN OF THE TERRIBLE SERVICE I RECEIVED AT TISCHER AND THE DAMAGE AND POOR REPLACEMENT OF MY CAR PANEL. NISSAN IGNORED ME UNTIL I CONTACTED THE MARYLAND OFFICE OF CONSUMER PROTECTION REGARDING MY PROBLEM. NISSAN IGNORED ME UNTIL THE OFFICE OF CONSUMER PROTECTION INTERVENED. WHEN NISSAN DID RESPOND, THEIR TONE WAS ARROGANT AND INDIFFERENT AND TO MAKE A LONG STORY SHORT, THEY TOLD ME THAT THE PANEL REPLACEMENT WAS INCIDENTAL TO THE AIRBAG REPLACEMENT AND THIS OCCURRED TO OTHER VEHICLES THAT HAD THE AIRBAGS REPLACED. I FIND IT HARD TO BELIEVE THAT THIS IS THE CASE AND IF IT IS, I PERSONALLY HAVE A PROBLEM WITH MY "PROPERTY" BEING ALTERED WITHOUT MY CONSENT AND NISSAN'S ATTITUDE AND STANCE THAT THAT HAVE FULFILLED THEIR OBLIGATION TO ME. I RESPONDED BACK TO THEM BASICALLY INFORMING THEM THAT THEIR REPLY WAS AND IS UNACCEPTABLE TO ME AND I CONTEND THAT THEY DAMAGED MY PROPERTY BY REPLACING A PANEL THEY DAMAGED WITH A PANEL THAT IS NOT THE SAME COLOR. I DON'T KNOW OF ANY OTHER AGENCY TO VOICE MY COMPLAINT TO. I AM ASKING YOUR ASSISTANCE IN FINDING OUT WHAT I CAN DO. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073553May 12, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONSUMER'S DAUGHTER EXPERIENCED NUMEROUS PROBLEMS WITH VEHICLE. IT INTERMITTENTLY STALLED. DEALER HAD VEHICLE ON 3 DIFFERENT DIAGNOSTIC MACHINES, AND IT JUST SHOWED THAT #4 CYLINDER NEEDED SERVICING. CONSUMER STATED THAT THIS HAD BEEN CHECKED A NUMBER OF TIMES AND STILL NOT REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072383May 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE CURRENTLY HAS 68,400 MILES ON IT. REAR ROTORS AND PADS FAILED AT 33,200 MILES AND 68,400 MILES AND WERE REQUIRED TO BE REPLACED AT MY EXPENSE. FRONT ROTORS WERE RESURFACED AND FRONT PADS REPLACED AT 68,400 MILES WHICH IS NOT UNEXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066792May 11, 2004
AIR BAGS:FRONTAL
CONSUMER MADE 3 ATTEMPTS TO MAKE AN APPOINTMENT TO HAVE THE AIR BAG RECALL 03V150000 REPAIRS PERFORMED. HOWEVER, THE PARTS WERE NOT AVAILABLE TO THE DEALERSHIP FOR 3 MONTHS. *AK THE REPAIRS WERE MADE ON 4/12/04 AND THE CONSUMER STATED THAT HE IS SATISFIED WITH THE REPAIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067034May 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATED BRAKE PEDAL AND STEERING WHEEL VIBRATED BADLY, AND THAT ROTORS WERE REPLACED. CONSUMER TOOK VEHICLE TO THE MECHANIC, AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. CONSUMER CHECKED AGAIN, AND FOUND THAT VEHICLE NEEDED ROTORS. CONSUMER RESEARCHED THE WEB AND FOUND THAT THERE WERE OTHER COMPLAINTS ABOUT THE SAME THING. THERE WERE 40,000 MILES ON THE VEHICLE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072317May 10, 2004
SUSPENSION:FRONT, SUSPENSION:REAR
I PURCHASED MY 2002 NISSAN ALTIMA S 2.5 IN NOV. 2001. 1) AFTER A FEW MONTHS, I NOTICED A SHIMMING OR VIBRATION COMING FROM THE STEERING. IT FEELS AS IF WERE COMING UP FROM THE FRONT TIRES THROUGH THE SUSPENSION. HOWEVER, THOUGH IT IS USUALLY PRESENT, SOMETIMES IT DOESN'T VIBRATE FOR A WHILE, THEN IT STARTS AGAIN! I HAVE CHANGED THE TIRES (THOUGH USED THE SAME BRAND), HAD THE TIRES BALANCED, ROTATED AND THE WHEELS ALIGNED, YET THE VIBRATION CONTINUES. IN ADDITION, AT THE LAST ALIGNMENT, THE MECHANIC HAD PROBLEMS ALIGNING THE REAR SUSPENSION IN PARTICULAR. THE CAR HAS ALSO SHOWN ABNORMAL TIRE WEAR. I HAVE ALSO CHECKED THE CONSUMER'S COMMENTS SECTION OF EDMUNDS.COM, A CAR-BASED WEBSITE, AND A NUMBER OF PEOPLE HAVE NOTED THIS VIBRATION IN THE STEERING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068518May 8, 2004
STEERING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, INTERIOR LIGHTING, STEERING:ELECTRIC POWER ASSIST SYSTEM, VEHICLE SPEED CONTROL
SCHEDULED RECALL WORK ON CAR ON FRIDAY, WAS NOTIFIED THAT THERE WAS ACTUALLY THREE RECALLS ON MY CAR (WHICH I HAVE OWNED FOR ABOUT A YEAR, PURCHASED USED) THET NEEDED TO BE DONE AND THAT I NEED MY 30,000 MILE SERVICE DONE. $476 AND LATER THAT AFTERNOON, IGOT MY CAR BACK. I NOTICED THAT THE BRAKED SEEM A LITTLE TIGHT, BUT FIGURED THAT WAS PART OF THE SERVICE. THE NEXT DAY, SATURDAY, WHILE MERGING FROM ONE FREEWAY TO ANOTHER AT ABOUT 65 MILES PER HOUR, CAR SOUNDED LIKE IT CAUGHT A PIECE OF THIN METAL UNDER FRONT RIGHT QUADRANT OF CAR, AFTER ABOUT 15 SECONDS NOISE STOPPED AND NOTHING IN ROAD BEHIND ME. I NOTICE MY BRAKE LIGHT CAME ON. WHEN I TRIED TO CHANGE LANES, I REALIZE I HAD LOST THE POWER STEERING FUNCTION, THE BRAKES LAD LOOSENED UP (BUT FUNCTIONING) AND THE AIR CONDITIONING WAS NOW BLOWING HOT AIR. I REALIZE I HAD NO IDEA WHERE THE HAZZARD LIGHTS SWITCH WAS AND NIETHER I NOR MY PASSANGE COULD FIND IT. AFTER 2 MORE MINUTES PASSES GOING UP A SLOW INCLINE, THE CAR STARTED JERKING AT ROUND 55 MPH. AT THIS POINT THE BATTERY LIGHT CAME ON, AS WELL AS, THE "SERVICE ENGINE SOON". WELL NO KIDDING, SERVICE ENGINE SOON! PULLED INTO THE EMERGANCY LANE AND DROPPED MY SPEED TO BELOW 25 MILES PER HOUR AND THE CAR STOPPED JERKING. FORTUNANTLY, I WAS JUST ONE MILE FROM HOME AT THIS POINT. LIMPED HOME AND CALL DEALERSHIP. THE CAR HAD BEEN TOWED TO CROWN NISSAN IN BIRMINGHAM. I WAS ANNOYED THAT THE SERVICE MAN THAT TOOK MY CALL SHOWED NO EMPATHY WHEN I TOLD HIM WHAT HAPPENED ON THE FASTEST FREEWAY IN TOWN . ADDITIONALLY, I WAS ANGERED BY THE RECEPTIONIST WHEN SHE CAME BACK TO ME FROM BEING ON HOLD AND KNOWING MY PERDICTMENT, LAUGHING AND ASKING WHO I WAS ON HOLD FOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068478May 7, 2004
SUSPENSION
CAR VIBRATES AT SPEEDS OF 65 AND GREATER. THE CAR HAS BEEN TO DEALER 3 TIMES IN LESS THAN 2 WEEKS. TIRES HAVE BEEN REPLACED, BALANCED AND CHECKED FOR RUN OUT. PROBLEM STILL EXSISTS. NISSAN1 HAS NOT RETURNED MY CALLS. AFTER 1 WEEK OF NO RETURNED CALLS, I WAS FORCED TO GO THROUGH THE SYSTEM AS A NEW CALL BEFORE I COULD GET A LIVE PERSON ON THE PHONE, AT WHICH TIME I WAS TOLD TO TAKE MY CAR BACK TO THE DEALER AND BASICALLY START TROUBLE SHOOTING THE PROBLEM AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072242May 6, 2004
ELECTRICAL SYSTEM
WHILE DRIVING 65 MPH VEHICLE STALLED. CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. RESTARTED THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED SPARK PLUGS AND OTHER PARTS.*AK PLEASE FILL IN ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068330May 5, 2004
VEHICLE SPEED CONTROL
I HAVE EXPERIENCED 2 DANGEROUS INCIDENTS OF SUDDEN UNANTICIPATED ACCELERATION WITH MY 2000 NISSAN ALTIMA SE [XXX]. THE FIRST, WITNESSED BY MY HUSBAND & SON, OCCURRED ON DECEMBER 26, 2003. APPROACHING A RED LIGHT, I SLOWED TO A STOP WITH MY FOOT SQUARELY ON THE BRAKE. THE ENGINE SUDDENLY RACED ALARMINGLY AND THE CAR TRIED TO LURCH THROUGH THE LIGHT. I PUT THE CAR IN NEUTRAL AND THE ENGINE RACING INCREASED. I TURNED THE CAR OFF. THE HEAD MECHANIC AT OUR LOCAL DEALERSHIP HAD NO IDEAS. AGAINST MY BETTER JUDGMENT, I TOOK THE CAR BACK. THE NEXT WEEKEND, IT HAPPENED AGAIN. I PULLED BACKWARDS OUT OF A PARKING SPOT, PUT THE CAR IN DRIVE, AND THE ENGINE SUDDENLY TOOK OFF. THE RPMS REGISTERED WITHIN SECONDS UP TO 6500 RPMS. PUT IN NEUTRAL, THE RPMS INCREASED TO 7000 RPMS. I TURNED THE CAR OFF. I TOLD OUR LOCAL NISSAN DEALERSHIP THAT I WOULD NOT DRIVE THE CAR UNTIL THIS DANGEROUS PROBLEM WAS DIAGNOSED AND FIXED. ON THE NISSAN HOTLINE (1-800-NISSAN-1), THE CUSTOMER RELATIONS REPRESENTATIVES TOLD ME: (1) THEIR TECHNICAL SERVICES DEPARTMENT WAS UNFAMILIAR WITH THIS PROBLEM (NISSAN LATER SAID THAT, ALTHOUGH THEY HAD RECEIVED CUSTOMER COMPLAINTS, THEY HAD NEVER BEEN ABLE TO REPLICATE THE PROBLEM IN A SHOP); AND (2) IF THE PROBLEM COULD NOT BE "REPLICATED" IN SHOP, THEN, IN EFFECT, "THERE WAS NO PROBLEM" AND NO REMEDY. I WENT ONLINE AND FOUND THAT S.U.A. IS A MAJOR PROBLEM NATIONALLY. I COULD NOT DRIVE THIS CAR, COULD NOT ALLOW A FAMILY MEMBER TO DRIVE THIS CAR, AND COULD NOT SELL THE CAR. AFTER ALMOST SIX WEEKS WITHOUT MY CAR, I TRADED IT BACK TO THE LOCAL DEALERSHIP AT CONSIDERABLE LOSS WITH THE UNDERSTANDING THAT THEY WOULD CONTINUE TO TRY TO REPLICATE THE PROBLEM AND WOULD NOT RE-SELL THE VEHICLE TO AN UNINFORMED CONSUMER. I HAVE 35 YEARS OF SOLID DRIVING EXPERIENCE. THERE IS NO POSSIBILITY OF DRIVER ERROR HERE. THE PUBLIC NEEDS YOUR HELP.*AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072024May 3, 2004
ENGINE AND ENGINE COOLING
CONSUMER STATED WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MPH MOTOR LOST POWER. CONSUMER PULLED TO THE SHOULDER UNTIL THE VEHICLE CAME TO A COMPLETE STOP. ALSO, CONSUMER WAITED FOR A FEW MINUTES AND THEN RESTARTED THE VEHICLE. CONSUMER CHECKED THE FLUIDS. AFTER EVERYTHING CHECKED OUT OKAY, HE THEN DROVE THE VEHICLE HOME. TWO DAYS LATER, CONSUMER TOOK THE VEHICLE TO THE DEALER, AND HE TOLD THEM WHAT HAD HAPPENED. ALSO, CONSUMER CALLED THE INSURANCE COMPANY TO REPORT THE INCIDENT. HE WAS TOLD TO REPORT IT TO THE MANUFACTURER, AND FOUND OUT THERE WAS A RECALL ON THIS PROBLEM. CONSUMER ASKED THEM TO REPLACE THE MOTOR, AND THEY REFUSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068127April 30, 2004
STEERING
MY CAR WAS UNATTENDED WHEN IT WAS STRUCK, MORE LIKE SIDESWIPED. THERE WAS A CREASE APPROXIMATELY 3/4 OF THE WAY OF THE LENGTH OF THE CAR. I AM NOT SURE HOW IT HAPPENED BUT THE ANGLE THE CAR WAS HIT, PERHAPS AT THE WHEELWELL SENT THE CAR ONTO THE SIDEWALK. I EQUATE THE "INCIDENT" WITH HITTING A POTHOLE. AFTER THE POLICE LEFT AND I TRIED TO REMOVE THE CAR FROM THE SIDEWALK POSITION AND PARK IT I HAD NO STEERING WHATSOEVER. THE STEERING WHEEL JUST WENT AROUND AND AROUND AND AROUND. I LEARNED THAT A KNUCKLE WAS BROKEN, A BEARING WAS BROKEN AND THE AXEL WAS BROKEN. HOW? I NO LONGER FEEL SAFE IN THIS CAR. WHAT IF I HIT A POTHOLE, WILL THE CAR LOOSE ITS STEERING AGAIN? *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10071892April 29, 2004
AIR BAGS
FOIA REQUEST CYS OF ALL DOCUMENTATION, RECALL LTRS PERTAINING TO THE DEFECTIVE NATURE OF THE AIRBAGS IN THE 1994 NISSAN ALTIMA (SEARCH ATTACHED), ATT REPRESENT FERNANDO RAMOS SANTOS. (NAR) *PH *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065059April 29, 2004
WHEELS, TIRES
WHEN DRIVING 35 MPH, THE RIGHT FRONT TIRE FELL OFF THE VEHICLE. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE CONSUMER STATED THAT THE VEHICLE SPUN AROUND TWICE BEFORE STOPPING. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. *AK THE CONSUMER SUFFERED INJURIES FROM THE INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10071777April 28, 2004
VEHICLE SPEED CONTROL, AIR BAGS
CONSUMER'S VEHICLE ACCELERATED FROM A STOP AND HIT TWO VEHICLES HEAD ON. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. DRIVER SUSTAINED HEAD INJUROES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10072119April 27, 2004
UNKNOWN OR OTHER
REQUEST INFORMATION ON 1993 NISSAN ALTIMA. *PH *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067814April 26, 2004
TIRES
I HAVE A 2002 NISSAN, ALTIMA THAT CAME WITH CONTINENTIAL TIRES. THE TIRES SIZE IS 200/65-16'S. THEY HAVE 28K WEAR ON THEM . I TOOK THE CAR TO THE DEALER BECAUSE I NOTICED THAT MY CAR WAS PULLING TO THE RIGHT. AFTER AN ALIGNMENT, THE CAR IS PULLING TO THE LEFT. NOW THE DEALER IS TELLING ME THAT ITS MY TIRES, THAT I NEED TO REPLACE THE 2 FRONT TIRES BECAUSE OF WEAR. THIS SEEMS OUT OF LINE TO ME BECAUSE I HAVE NEVER HAD TIRES WEAR TO THE POINT THAT THEY NEED TO BE REPLACE TO PUT MY CAR IN ALIGNMENT. I BELIEVE THESE TIRES SHOULD WEAR (THEY GET NORMAL HIGHWAY AND NEIGHBORHOOD USE) FOR AT LEAST 45K-50K BEFORE NEEDING TO BE REPLACED. WHAT IS WRONG WITH THIS PICTURE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067857April 26, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE DUE TO RECALL THAT WAS NOT PERFORMED BY NISSAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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