Nissan Altima Complaints

15,602 consumer complaints on file.

#10171201October 11, 2006
ENGINE AND ENGINE COOLING:ENGINE
2002 ALTIMA SERVICE ENGINE LIGHT APPEARED AND VEHICLE STALLED. *TS THE VEHICLE'S HAD BEEN SERVICED SEVERAL TIME BY THE DEALER BECAUSE THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LACKED POWER, JERKED AND WOULD STALL. IT WAS LATER DETERMINED THAT THE VEHICLE DEVELOPED A CRACKED BLOCK WHICH CAUSED COOLANT TO LEAK IN THE ENGINE. THE ENGINE WAS REPLACED. THE VEHICLE HAD BEEN MAINTAINED REGULARLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170467October 11, 2006
ENGINE AND ENGINE COOLING
THIS IS THE SECOND COMPLAINT I'VE FILED WITHIN THE SPAN OF 30 DAYS. I HAVE BEEN HAVING STALLING PROBLEMS WITH MY 2003 NISSAN ALTIMA FOR THE LAST 2 MONTHS. THE ENGINE WOULD COMPLETELY STOP DURING LOW SPEEDS AND AT STOP (4 TIMES AT A STOP AND ONCE DURING A TURN). I HAVE ALREADY HAD ISSUES WITH MY NISSAN DEALERSHIP IN SERVICING MY RECALLS. FIRST I WAS TOLD THAT THERE WERE NO RECALLS ON MY CAR SO I DROVE IT HOME. THEN I WENT BACK AGAIN AFTER RESEARCHING ONLINE AND FOUND OUT THAT THERE WAS INDEED A RECALL FOR THE ECM. SO I BROUGHT MY VEHICLE BACK TO THE DEALERSHIP AND SHOWED THEM THE REPORTS. THE DEALERSHIP DECIDED TO REPROGRAM MY ECM (AS THE RECALL STATES) AND SAID THEY COULD NOT FIND ANYTHING ELSE WRONG WITH MY VEHICLE THAT COULD BE CAUSING THE STALLS. HOWEVER, JUST TWO WEEKS AFTER MY VEHICLE WAS SERVICED FOR THE RECALLS, MY CAR ENGINE DIES AGAIN. I CALLED INTO THE DEALERSHIP TO HAVE THEM RUN A DIAGNOSTIC ON MY CAR ENGINE AND ONCE MORE THEY COULD NOT LOCATE THE PROBLEM. I HAVE READ ONLINE REPORTS OF OTHER NISSAN OWNERS WHERE THEY COMPLAINED OF THE SAME SITUATION- EVEN AFTER THE REPROGRAMMING OF THE ECM, THE ENGINE STILL STALLS. SO NOW I HAVE MY CAR BACK BUT STILL WITH THE SAME PROBLEM. I'VE ALSO TAKEN MY CAR TO AN NON-NISSAN MECHANIC AND HE TOO COULD LOCATE THE PROBLEM. NISSAN SHOULD TAKE RESPONSIBILITY FOR THEIR OWN VEHICLES, OR AT LEAST BE ABLE TO LOCATE AND FIX THE PROBLEMS WHEN IT OCCURS, ESPECIALLY WHEN IT COMES TO THE ENGINE STALLING WHICH COULD RESULT IN A CRASH. PLEASE ADVISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170531October 11, 2006
SERVICE BRAKES, HYDRAULIC
REAR BRAKES HAVE FAILED AGAIN - AFTER BEING REPLACED AT 37,000 MILES AND 2 YEARS OF OWNERSHIP IN 2004. NOW AT 57,000 MILES I NEED TO REPLACE THE REAR BRAKES COMPLETELY AGAIN. OBVIOUSLY THE NISSAN 'GENUINE' PARTS ARE DEFECTIVE IF AFTER ONLY 20,000 THE BRAKES ARE SHOT TOTALLY AGAIN. WHY DOES NISSAN KEEP RIPPING OFF THE CONSUMERS THIS WAY AND WHY ISN'T SOMETHING DONE TO REMEDY THIS SITUATION? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167568October 11, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY, SMOKE ERUPTED FROM THE ENGINE COMPARTMENT FOLLOWED BY THE ENGINE STALLING WITHOUT WARNING. NO FIRE WAS PRESENT, ONLY SMOKE FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE OIL WAS DRY IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED. THE INSPECTOR CONCLUDED THAT THE FAILURE WAS CONSISTENT FROM A LACK OF HAVING THE OIL CHANGED. UPDATED 10/12/06. *JB *NM UPDATED 1/17/2006 - AT NO TIME DID THE OIL LIGHT ILLUMINATE TO INDICATE LOW OIL. THE CONSUMER INDICATED THAT THE OIL LIGHT HAD NEVER ILLUMINATED BECAUSE THE VEHICLE RECEIVED REGULAR OIL CHANGES. THE CONSUMER BELIEVES THE FAILURE IS DUE TO A KNOW DEFECT IN THE 2.5 LITER ENGINES. *NM THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE ENGINE SHE HAD TO REPLACE. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170365October 10, 2006
SEAT BELTS
DT*: THE CONTACT STATED WHILE DRIVING 30-35 MPH, A CHILD LOCATED BEHIND THE DRIVER SEAT BECAME CAUGHT IN THE SEAT BELT. THE CHILD BEGAN TO YELL BECAUSE THE SEAT BELT WAS TIGHTENING WHICH CAUSED THE CHILD TO CHOKE. THE CHILD WAS CUT OUT OF THE SEAT BELT WITH SCISSORS. ON MANY OCCASIONS, THE DRIVER SEAT BELT TIGHTENED SO BAD THE CONTACT WAS FORCED TO UNLATCH THE SEAT BELT TO ESCAPE BEING CHOKED ALSO.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10170381October 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT CAME ON. ENGINE WAS USING OIL EVERY 1000-1500 MILES. TOOK CAR TO VANN YORK NISSAN. WAS TOLD CATALYTIC CONVERTER CAME APART, WAS SUCKED INTO ENGINE. HAD AN EXTENDED WARRANTY. THOUGHT IT WOULD COVER THE PROBLEM. NISSAN OF NORTH AMERICA SAID THE EXTENDED WARRANTY DOESN'T COVER THE CATALYTIC CONVERTER, THEREFORE DOES NOT COVER THE ENGINE. ASKED TO SPEAK TO A SUPERVISOR. WAS TOLD I'D GET A CALL BACK WITHIN 24 HOURS. NEVER HEARD FROM THEM. CALLED SEVERAL TIMES OVER THE NEXT FEW WEEKS. NEVER WOULD LET ME SPEAK TO ANYONE OTHER THAN THE TELEMARKETER. FINALLY RECEIVED A LETTER IN THE MAIL TO INFORM THEY WOULD NOT TAKE RESPONSIBILITY FOR THE PROBLEM. TOOK CAR TO AN INDEPENDENT MECHANIC. REPLACED SPARK PLUGS AND CATALYTIC CONVERTER. CHECK ENGINE LIGHT HAS COME ON AGAIN. I BOUGHT 2 NISSANS IN 2002- 1 ALTIMA; 1-QUEST. HAD OWNED A 1998 ALTIMA PREVIOUSLY. THOUGHT NISSAN WAS A GOOD BRAND. THOUGHT NISSAN WAS A GOOD COMPANY. THOUGHT WRONG! WILL NEVER BUY ANOTHER NISSAN PRODUCT AS LONG AS I LIVE. HAVE TOLD EVERY PERSON I KNOW. WILL CONTINUE TO TALK ABOUT THIS EXPERIENCE UNTIL I GO TO MY GRAVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170382October 10, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I BOUGHT A NISSAN ALTIMA SL NEW IN 2002. THE CAR HAS ONLY 34,500 MILES ON IT. I TOOK IT TO ELKINS NISSAN TODAY BECAUSE OF A NOISE. I WAS TOLD I NEED A NEW EXHAUST TUBE ASSEMBLY AT THE COST OF 400.00. I FIND IT HARD TO BELIEVE THAT THIS PART HAS ALREADY FAILED IN A CAR WITH LOW MILEAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170386October 10, 2006
SUSPENSION
I TOOK MY CAR FOR AN ALIGNMENT, ONLY TO BE TOLD THAT THE REAR SUB-FRAME ON MY CAR IS BENT. THUS, THE WHEEL ALIGNMENT COULD NOT BE COMPLETED. I WAS TOLD THAT THE CAUSE WAS EITHER A REAR-END COLLISION, DAMAGED DURING TRANSPORT OF THE VEHICLE TO THE DEALERSHIP, OR A MANUFACTURERS DEFECT. I CANNOT SAY WHICH OF THE LATTER TWO IS THE CAUSE, BUT I AM MOST CERTAIN THAT IT IS NOT DUE TO THE FIRST, A REAR-END COLLISION (OR ANY TYPE OF COLLISION), AS THIS VEHICLE HAS NOT BEEN IN ANY TYPE OF ACCIDENT SINCE PURCHASED. MY 2005 NISSAN ALTIMA WAS PURCHASED AS NEW IN MARCH 2005. I TOOK THE CAR TO THE NISSAN DEALERSHIP WHERE I PURCHASED THE CAR. THEY HAVE REFUSED TO LOOK AT THE CAR WITHOUT CHARGE TO ME. THEREFORE, NISSAN HAS NOT INSPECTED MY CAR. TO ADD, MY CAR IS STILL UNDER 36K/36 MONTHS AND SHOULD BE COVERED UNDER THE WARRANTY. I JUST PRAY THAT I AM NOT ON THE HIGHWAY SHOULD ANYTHING GIVE DUE TO THE SUB-FRAME BEING BENT. AN OFFICIAL COMPLAINT WAS FILED WITH NISSAN'S HEADQUARTERS, WHICH I AM STILL WAITING TO RECEIVE A RESPONSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170077October 6, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW ON DRIVER'S SIDE IS FAILING TO GO UP ONCE IT GOES DOWN. HAVE TO WORK THE SWITCH NUMBER OF TIME TO GET THE WINDOW BACK UP. HAVE HAD TO LEAVE THE WINDOW DOWN AT TIMES UNTIL I TRIED TO GET IT TO COME UP LATER. NOTHING HAVE BEEN DONE AT PRESENT TO CORRECT THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169995October 5, 2006
ENGINE AND ENGINE COOLING
THE 2002 NISSAN ALTIMA STALLS REPEATEDLY WHILE DRIVING ON THE ROAD. THE FAILURE INCLUDES THE LOSS OF POWER STEERING AND THE ABILITY TO CONTROL THE CAR SAFELY. THE PROBLEM IS CAUSED BY THE POWER VALVE SCREWS COMING LOOSE AND GETTING INTO THE ENGINE. THE SCREWS MUST BE REPLACED WITH LOCK TIGHT ONES AND THE CATALYTIC CONVERTER AND OXYGEN SENSOR HAVE BEEN DAMAGED AND MUST BE REPLACED. NISSAN HAS A VOLUNTARY SERVICE CAMPAIGN TO FIX THE PROBLEM FOR 2004 AND 2005 MODELS. THE TECHNICAL SERVICE BULLETIN IS NTB05058. THE 2002 AND 2003 MODELS HAVE THE SAME ENGINE AND SHOULD BE FIXED BY NISSAN AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169927October 4, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RADIATOR FAILURE AT 45,000 MILE CHECK (OCT. 3, 2006) MECHANIC REPORT: LEAKING AND NEEDS TO BE REPLACED. VEHICLE: 2004 NISSAN ALTIMA 2.5L, VEHICLE PURCHASED: OCTOBER, 2003 AS OF TODAY (OCT. 4, 2006) THE RADIATOR HAS NOT BEEN REPLACED. UNDER NORMAL OPERATING CONDITIONS, WITH NO ACCIDENTS, THE RADIATOR SHOULD NOT FAIL AT SUCH A LOW MILEAGE. I HAVE REASON TO BELIEVE A SIMILAR FAILURE IS OCCURRING ON MY WIFE'S CAR (40,000 MILES), PURCHASED THE SAME MONTH. NISSAN NEEDS TO DO A RECALL, AND PAY FOR THIS REPLACEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169884October 3, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL FILL PIPE CONNECT TO BODY HAS RUSTED ON NISSAN ALTIMA WITH 47K MILES (2002). I BELIEVE THERE IS A RECALL ON ANOTHER NISSAN PRODUCT FOR THE SAME ISSUE. THIS CURRENTLY IS CAUSING CAR TO FAIL EMISSIONS, HOWEVER I WOULD BELIEVE IT IS A SAFETY RISK AS WELL. THIS CAR IS CURRENTLY EARLY PRODUCTION OF REDESIGED ALTIMA, COULD POTENTIALLY BE PART OF FIRST IDENTIFICATION OF ISSUE. IN TRYING TO ORDER THE PART DEALER HAS INDICATED THERE IS A BACKLOG FOR THE PART. WOULD INDICATE THEY ARE HAVING HIGH DEMAND IN RESOLVING THIS ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169723October 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THE RECALL REPAIR WORK #06V242000 WAS PERFORMED ON THE VEHICLE IN 10/06. THREE DAYS AFTER THE RECALL REPAIR, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO RUN IDLE. IT WAS TAKEN TO THE DEALER WHERE DIAGNOSTIC TESTING IDENTIFIED THAT THE IDLE WAS OFF AND NEEDED TO BE RELEARNED, WHICH WAS PERFORMED. 12 MILES AFTER LEAVING THE DEALER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN IDLING WORST THAN IT DID BEFORE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DETERMINED THE COMPUTER WAS BAD BECAUSE IT WOULD NOT ACCEPT THE RELEARNING OF THE IDLE. THE COMPUTER WAS REPLACED. FOUR DAYS LATER THE VEHICLE WOULD NOT START. THE VEHICLE WAS JUMPED AND TAKEN TO A INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THERE WAS NOT A PROBLEM WITH THE ALTERNATOR, BATTERY AND STARTER. THEY ALL TESTED NORMAL TO MANUFACTURER SPECIFICATIONS. THE INDEPENDENT REPAIR SHOP MECHANIC STATED THAT THE VEHICLE WOULD PROBABLY NOT START DUE TO A DEFECTIVE COMPUTER. THE MANUFACTURER WAS CONTACTED, AND RECOMMENDED THE VEHICLE BE TAKEN TO A DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169800October 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THE VEHICLE'S ENGINE POWER VALVE SCREWS LOCATED IN THE INTAKE MANIFOLD CAME LOOSE AND CUT INTO THE CATALYTIC CONVERTER. THE CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE BEGAN TO IDLE ROUGHLY. DUE TO THIS, THE BOLT DAMAGED ONE OF THE PISTON VALVES CAUSING THE NEED FOR A NEW ENGINE. UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169708October 1, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 02 ALTIMA HAS HAD FOUR RECALLS, INCLUDING THE LAST ONE IN QUESTION. I BEGAN HAVING PROBLEMS WITH THE CAR LURCHING THIS SUMMER. IT ACTED AS IF IT WAS GOING TO DIE. IT EVEN BEGAN TO DIE ON ME ONCE OR TWICE AT IDLE SPEEDS. ON AUG 24TH, WHEN I PULLED OUT OF THE PARKING LOT, THE CAR DIED. IT DIED THREE TIMES WHILE I WAS TRYING TO TURN AROUND AND GET BACK TO THE PARKING LOT. I TOOK THE CAR TO A REPUTABLE, ASE CERTIFIED MECHANIC. MEANWHILE, I CHECKED THE WEB. NO ADDITIONAL RECALLS WERE LISTED.) THE MECHANIC DIAGNOSED THAT THE CRANK SHAFT POSITIONING SENSOR NEEDED REPLACING. THE CAR CONTINUED TO LURCH AND ACT LIKE IT WAS GOING TO DIE WHILE I WAS DRIVING. THE TECHS RECOMMENDED I TAKE IT TO THE DEALER. THE NISSAN DEALER INFORMED ME THAT THE PROBLEM WAS KNOWN. NISSAN HAD ISSUED A RECALL, THE CAR NEEDED THE ECM REPROGRAMMED. AFTER THEY REPROGRAMMED THE ECM, NISSAN STATED THAT THE CRANK POSITION SENSOR STILL NEEDED REPLACING. I TOOK IT BACK TO THE MECHANIC THAT HAD ALREADY REPLACED THE SENSOR. THEY ALSO SAID IT NEEDED A NEW CAM SENSOR. THEY REPLACED BOTH SENSORS AT NO ADDITIONAL CHARGE. WITHIN A FEW DAYS, THE CAR EXHIBITED THE SAME, PREVIOUS SYMPTOMS. I TOOK IT BACK TO NISSAN. THE SERV DEPT INFORMED ME THAT THE ISSUE WAS THE THROTTLE BODY ASSEMBLY. THE BAD NEWS - THE COST WAS $1000. THE PART WAS ESTIMATED AT $550 AND LABOR WAS AROUND $450. ESTIMATE TIME OF REPAIR = 1 1/2 HOUR. THE WARRANTY IS 5 YRS / 60K MILES. HE STATED IF THE MILEAGE WAS 60K MILES, THEN THE THROTTLE BODY WOULD BE COVERED UNDER WARRANTY... BUT, SINCE THE MILEAGE READ 65K MILES, THEN IT WOULD NOT BE COVERED. THE SERVICE MANAGER APPLIED FOR A GOODWILL WARRANTY. THE REQUEST WAS DENIED. I CONTACTED NISSAN. AFTER FILING THE COMPLAINT AND WAITING FOR A RESPONSE, I FINALLY OPTED TO HAVE THE CAR REPAIRED AT MY OWN EXPENSE. TO DATE, NISSAN DECLINED TO PAY FOR ANY PART OF THE THROTTLE BODY REPAIR. HOWEVER, THEY HAVE PROMISED TO REIMBURSE ME FOR THE CRANK POSITION SENSOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169659September 30, 2006
VEHICLE SPEED CONTROL
SPEEDOMETER IS OFF BY AS MUCH AS 10 MILES PER HOUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169613September 29, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OPERATED AT A REDUCED SPEED, AND THE ENGINE STALLED WITHOUT WARNING. AFTERWARDS, THE CHECK LIGHT ILLUMINATED, AND THE ENGINE WAS EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE CRANK POSITION SENSOR NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 03V455000, REGARDING THE ENGINE AND ENGINE COOLING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169535September 28, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED AFTER FINDING INFORMATION ON THE INTERNET ABOUT A NHTSA RECALL, #06V223000 REGARDING ENGINE AND ENGINE COOLING, THE OIL LEVEL WAS CHECKED. THE DIPSTICK READ NEARLY EMPTY. THE MANUFACTURER DETERMINED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS NOT INSPECTED BY THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170145September 27, 2006
ENGINE AND ENGINE COOLING:ENGINE
2006 NISSAN ALTIMA ENGINE CONSUMED TO MUCH OIL CAUSING ENGINE TO BE REPLACED TWICE. *KB THE NEW ENGINE HAS STARTED MAKING A TICKING NOISE. THE DEALER IS CONSIDERING INSTALLING A THIRD ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169382September 27, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE VEHICLE SUDDENLY LOST ALL POWER WITHOUT WARNING WHILE DRIVING AT ANY SPEED. THE CHECK ENGINE LIGHT ILLUMINATED IN THE VEHICLE. A NHTSA RECALL, # 03V455000 WAS PERFORMED ON THE VEHICLE IN 2004 CONCERNING THE ENGINE AND ENGINE COOLING HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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