Nissan Altima Complaints

15,602 consumer complaints on file.

#10445148January 25, 2012
ENGINE AND ENGINE COOLING
VIN# - [XXX]. PURCHASED FROM NISSAN OF DOWNTOWN LA. PURCHASED NEW ALTIMA FROM DEALER ON 2/1/11. BEFORE I REFILLED THE CAR WITH FUEL THE "SERVICE ENGINE SOON" INDICATOR LIGHT CAME ON. I RETURNED THE CAR TO BE SERVICED ON 2/8/2011. I WAS INFORMED BY NISSAN THAT THE SES LIGHT WAS FROM NOT CLOSING THE GAS TANK TIGHT ENOUGH (EVEN THOUGH I STILL HAD NEVER REFUELED THE CAR SINCE I HAD PURCHASED IT). THE LIGHT INDICATOR WAS RESET BY NISSAN SERVICE AND LATER THAT DAY IT CAME BACK ON. ON 6/23/11 I TOOK THE CAR BACK IN FOR SERVICE AND INFORMED THEM OF THE RE-OCCURRING ISSUE WITH THE SES LIGHT. THEY RAN A DIAGNOSTIC CHECK FOR A FEW HOURS AND WHEN THEY BROUGHT THE CAR BACK THEY SAID THAT THY ADJUSTED A VALVE SETTING THAT THEY BELIEVE TO BE CAUSING THE ISSUE. UNFORTUNATELY ABOUT AN HOUR AFTER LEAVING THE SERVICE GARAGE THE SES LIGHT CAME BACK ON. ON 1/12/12 I RETURNED TO NISSAN SERVICE FOR SCHEDULED OIL CHANGE AND INFORMED THEM AGAIN OF THE RE-OCCURRING SES LIGHT TISSUE. THIS TIME THEY INFORMED ME THAT THEY WOULD NEED TO RUN A DIAGNOSTIC CHECK AGAIN. WHEN I RESPONDED THAT THE DIAGNOSTIC CHECK HAD FAILED TO RESOLVE OR IDENTIFY THE ISSUE LAST TIME THEY OFFERED NO OTHER ALTERNATIVE. TO DATE THE SES LIGHT HAS BEEN ON SINCE THE FIRST DAY I PURCHASED THE CAR AND HAS ESSENTIALLY REMAINED ON FOR ALMOST A YEAR. FURTHERMORE I HAVE RENTED A NISSAN ALTIMA 2011 MODEL ON SEVERAL BUSINESS TRIPS WHERE I HAVE HAD TO REFUEL THE CAR AND I HAVE NOT ENCOUNTERED THE SES INDICATOR. THIS LEADS ME TO FURTHER BELIEVE THAT THERE IS A SPECIFIC ISSUE WITH THE VEHICLE I OWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444999January 24, 2012
SERVICE BRAKES, HYDRAULIC
BRAKE WARNING LIGHT DISPLAYED AT 48,000, INDICATING LOW BRAKE FLUID. TOPPING FLUID OFF IN MASTER CYLINDER, LIGHT WENT OFF. LIGHT REAPPEARED 2 MONTHS LATER. NOW ADDING BRAKE FLUID EVERY 2 MONTHS. INSPECTION REVEALS LEAKING MASTER CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445042January 24, 2012
SERVICE BRAKES, HYDRAULIC
LEAKING MASTER CYLINDER CAUSED BRAKE LIGHT AND VDC/SLIP LIGHTS TO COME ON INTERMITTENTLY. MY CAR HAS 54,000 MILES. THIS SAME ISSUE HAPPENED AT 31,000 MILES, BUT THE DEALER TOLD ME IT WAS MY BRAKE PADS AND REPLACED THE FRONT AND REAR BRAKE PADS AT THAT TIME. THE BRAKES HAVE SQUEAKED HORRIBLY SINCE THE PADS WERE REPLACED. NOW HAVING TROUBLE FINDING A PART BECAUSE APPARENTLY THIS IS HAPPENING TO MANY, MANY NISSAN OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445121January 24, 2012
ELECTRICAL SYSTEM
CAR DOESNT START. CAR DOESNT MAINTAIN CONNECTION. WHILE DRIVING IN A TUNNEL, UPON ACCELERATION TO GO UPHILL, CAR STALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444883January 23, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT SHUT THE VEHICLE OFF AND ONCE RESTARTED, THE VEHICLE STALLED A SECOND TIME. THE VEHICLE WAS TOWED TO THE CONTACT'S PLACE OF RESIDENCE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR A LOCAL MECHANIC FOR DIAGNOSIS OR REPAIRS. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444759January 22, 2012
SERVICE BRAKES, HYDRAULIC
THE BRAKE LIGHT STARTED FLASHING INTERMITTENTLY EVEN THOUGH THE HAND-BRAKE WASN'T ON AND THERE WAS NO NOTICEABLE PROBLEM DURING BRAKING. THE DEALER SAID THERE WAS A LEAK IN THE BRAKE BOOSTER AND THAT I WOULD HAVE TO HAVE IT REPLACED. IT WAS NOT COVERED UNDER WARRANTY. I RELUCTANTLY AGREED TO PAY THE $560 FOR THE REPLACEMENT BECAUSE THE DEALER SAID IT WAS NEVER A GOOD IDEA TO TAKE RISKS WITH YOUR BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444777January 22, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING
BRAKE LAMP SWITCH MALFUNCTIONED AT 10000 (APRIL 2009) AND 43000 (JANUARY 2012) MILES, AND REPLACED. WHEN THIS OCCURS, THE BRAKE LIGHTS WILL NOT ILLUMINATE WHEN THE BRAKE IS APPLIED, WHICH IS A HAZARD THAT COULD RESULT IN A CRASH. BECAUSE BRAKE MUST BE APPLIED FOR ENGINE IGNITION, THE VEHICLE WILL ALSO NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444821January 22, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
WILL NOT START,REPLACED CRANK AN CAM SENSOR NOTHING THEY ARE RECALLS ON THESE CARS FOR LOTS OF PROBLEMS I PURCHASED THIS CAR THINKING IT WAS A GOOD CAR FOR MY WIFE TWO DAYS LATER IT LEAVES HER AN MY DAUGHTER STUCK ON THE FREEWAY. I HAVE DONE RESETS NOTHING WORKS IS THERE SOMETHING YALL CAN HELP ME WITH IM OUT OF POCKET CAUSE THIS CAR. CAN I TAKE IT TO NISSAN DEALER AN THEY FIX IT FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444663January 20, 2012
POWER TRAIN
WHEN AT A STOP AND STARTING TO ACCELERATE, IT'S ALMOST AS IF THE POWER TRAIN SHIFTS IMMEDIATELY FROM LOW OR 1ST GEAR TO HI AND THEN VEHICLE STARTS TO LUNGE AND BUCK. ALSO, HAS LITTLE ACCELERATION CAPACITY WHEN THIS HAPPENS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444666January 20, 2012
POWER TRAIN
I OWN A 2010 NISSAN ALTIMA COUPE 2.5 AND HAVE HAD PROBLEMS WITH ACCELERATION. WHEN I COME TO A STOP, I PUSH THE GAS PEDAL DOWN TOTHE FLOOR AND EXPERIENCE VERY LITTLE SPEED THEN IT ACCELERATES THEREAFTER. I HAVE HAD PROBLEMS WHERE THERE ARE VEHICLES BEHIND ME AT A STOP THEN WHEN ITS TIME TO ACCELARATE MY VEHICLE TAKES TIME TO ACCELARATE ALMOST CAUSING REAR END ACCIDENTS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444683January 20, 2012
SUSPENSION
THE LEFT REAR STABILIZER BAR FAILED FOR NO APPARENT REASON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444686January 20, 2012
SERVICE BRAKES, HYDRAULIC
THE CAR WAS PARKED IN A DRIVEWAY FOR 6 HOURS IN 10 DEGRE WEATHER. IT WAS REQUIRED TO MOVE THE CAR TO ALLOW ANOTHER VEHICLE TO LEAVE WHEN THE NISSAN WAS DRIVEN FORWARD TO RE-PARK THE VEHICLE AND THE BRAKES WERE APPLIED THE PEDDLE WAS ROCK HARD AND NO BRAKES WERE AVAILABLE CAUSING A COLLISION WITH A GARAGE DOOR. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A VACUUM VALVE, INTEGRAL WITH A VACUUM HOSE. THE DEALER TESTED THE CAR AT 7:30AM ON 1/16/2012 WHEN THE CAR HAD BEEN SITTING FOR OVER 24 HOURS IN 23 DEGREE WEATHER, THE BRAKE PEDAL WAS HARD (HOWEVER NOT ROCK SOLID) ONCE THE PEDAL WAS PUMPED TWICE THE BRAKES WORKED ACCORDINGLY. THE THEORY WAS THE VALVE WAS NOT FUNCTIOING IN THE COLD WEATHER. THE DEALER TESTED THE THEORY BY REMOVING THE FAULTY PART AND PLACING IT IN THE COLD WEATHER FOR APPROXIMATLEY 30 MINUTES AND REINSTALLED PART BACK INTOT HE CAR AND CREATED A SIMILAR SCENARIO WHERE THE BRAKE PEDAL WAS HARD WITH LIMITED BRAKES (TEMPERATURE WAS 22 DEGREES). THE PART HAS BEEN REPLACED AND APPEARS TO HAVE SOLVED THE ISSUE. I AM DISSAPOINTED THAT THE NISSAN ALTIMA CAN POTENTIALLY HAVE BRAKES IN EXTREME COLD WEATHER AS I LIVE IN A COLD CLIMATE. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10444554January 19, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS AN UNUSUAL NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND INSPECTED UNDERNEATH THE HOOD AND DETECTED THERE WAS NO OIL IN THE RESERVOIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE ENGINE WOULD NEED TO BE REPLACED. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444389January 18, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA 2.5. THE CONTACTED STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, THE MECHANIC ADVISED THE CONTACT THAT THERE WAS CORROSION UNDER THE PASSENGER SIDE FLOOR BOARDS. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444456January 18, 2012
SERVICE BRAKES, HYDRAULIC
BRAKE LIGHT IS ILLUMINATING. INVESTIGATION SHOWS THAT THE BRAKE FLUID LEVEL IS LOW. I HAVE FILLED THE BRAKE FLUID MULTIPLE TIMES BUT IT CONTINUES TO LOSE FLUID. THIS COMPLAINT IS BEING FILED BASED ON CAR FORUMS ON THE WEB THAT THERE IS A KNOWN ISSUE WITH A FAULTY MASTER CYLINDER. THERE IS ALSO AN OPEN NHTSA INVESTIGATION FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444003January 17, 2012
POWER TRAIN
WHEN STOPPED AT A STOP SIGN PRESSED THE GAS. THE CAR MOVED VERY SLOW THEN SPED UP VERY FAST THEN SLOWED DOWN AGAIN. I FEEL THIS CAR IS VERY UNSAFE. I HAVE READ COUNTLESS SAME ISSUES WITH OTHER PEOPLE ON THE INTERNET. IF NISSAN DOES NOT RECALL THIS CAR IT WILL KILL THOUSANDS OF PEOPLE OVER THE COMING YEARS. I HOPE YOU CAN HELP SAVE THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444121January 17, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED WHILE THE VEHICLE WAS SERVICED BY A LOCAL REPAIR SHOP WHEN SHE WAS ADVISED THAT THE FLOOR BOARDS WERE CORRODED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 72,000. UPDATED 02/06/12*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443914January 16, 2012
SEAT BELTS
BEGINNING IN DECEMBER 2011 I NOTICED THAT THE PLASTIC ON THE BUCKLES WHERE THE SEAT BELT CONNECTS WAS DISCOLORED AND STARTING TO CRACK. I ALSO HAD ISSUES WITH THE DRIVER'S SEAT BELT NOT RETRACTING CORRECTLY AND ONE REAR SEATBELT FRAYING.THIS PROMPTED ME TO CALL NISSAN AT THEIR 1-800 NUMBER AND RECEIVED A FILE NUMBER. I WAS TOLD TO TAKE THIS NUMBER TO A DEALERSHIP TO HAVE THE CAR INSPECTED. I DID THIS AT THE EARLIEST POSSIBLE TIME SINCE IT IT LAW THAT I WEAR MY SEATBELT AND THIS IS A SAFETY SYSTEM OF THE CAR. I WENT IN TO HAVE IT LOOKED AT ON JAN 6, 2012. THE DEALERSHIP, FRANK FLETCHER NISSAN IN JOPLIN, MO WAS NICE BUT STATED THEY SAW THE ISSUE WITH THE SEATBELT RETRACTING AND OTHER ISSUES WITH THE BELTS, BUT COULD NOT REPLACE THEM TILL THEY FAILED COMPLETELY DUE TO WHAT NISSAN HAD STATED. I HAD NO CHOICE BUT TO LEAVE WITH THE ISSUE NOT FIXED AND WAS TOLD TO CALL NISSAN TO VOICE MY COMPLAINT. I USED MY FILE NUMBER AND WAS ASSIGNED A REGIONAL SPECIALIST. SHE WORKED WITH ME UNTIL SHE FOUND OUT THAT I WAS TAKING MY CAR TO A DEALER NOT IN HER REGION. AT THAT TIME I WAS ASSIGNED A NEW SPECIALIST AND HAVE NOT HEARD BACK FROM HIM SINCE 1/7/12. I HAVE CALLED AND LEFT VOICEMAILS AND ALSO TALKED TO OTHER REPRESENTATIVES AND THEY SAY HE HAS CALLED ME BACK AND LEFT VOICEMAIL. I HAVE NOT RECEIVED ANY VOICEMAIL AND I HAVE CALLED BACK AT LEAD ONCE EACH DAY TO HAVE ANOTHER REPRESENTATIVE TELL ME THEY CAN NOT HELP ME AND THE ONLY PERSON THAT CAN IS THE PERSON ASSIGNED TO MY CASE. THEY THEN SAY THEY WILL SEND AND INTERNAL MESSAGE AND HAVE THEM CALL ME BACK. I HAVE FOUGHT THIS FOR OVER A TWO WEEKS AND NOT GOTTEN ANY RESOLUTION. ALL I WANT IS MY CAR FIXED SO THAT THE SAFETY EQUIPMENT IN MY VEHICLE WORKS CORRECTLY. I HAVE MENTIONED THIS ON THE PHONE WITH VARIOUS REPRESENTATIVES AND THEY SAY THAT IT IS OK AND TO NOT USE MY CAR OR JUST NOT WEAR MY SEATBELT. THAT IS ILLEGAL AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443361January 10, 2012
ENGINE AND ENGINE COOLING
APPROXIMATELY 1 1/2 YEARS AGO, I STARTED HEARING A CLICKING NOISE COMING OUT OF MY 3.5L ENGINE. I TOOK THE CAR TO A DEALER AND HE SAID I NEEDED A NEW ENGINE ($6000). I DROVE THE CAR FOR ANOTHER 3K MILES AND THE NOISE CONTINUED AND BECAME LOUDER. IT SOUNDS LIKE AN [XXX]MOVIE PROJECTOR. I TOOK THE CAR TO ANOTHER NISSAN DEALER WHO TOLD ME THE PRIMARY TIMING CHAIN GUIDE WAS CAUSING THE NOISE. I SUSPECT THAT NISSAN KNOWS OF THIS DEFECT IN THE TIMING CHAIN WHICH CAUSES THE TIMING CHAIN GUIDE TO BECOME DAMAGED. I HAVE ALSO READ IT HAPPENS BETWEEN 20K TO 80K MILES. ANYWAY, IF THE TIMING CHAIN JUMPS IT CAUSE SERIOUS INTERNAL ENGINE DAMAGE. I HAVE TALKED WITH NISSAN CONSUMERS AFFAIR GROUP WITH NO RESULTS. I THINK THIS SHOULD BE INVESTIGATE AND NISSAN OWNERS WARNED OF THIS ENGINE DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443218January 9, 2012
ENGINE AND ENGINE COOLING
WE HAVE A 2003 NISSAN ALTIMA, WE HAD PROBLEMS WITH THE CATALYIC CONVERTER, WE CHANGED IT, IN AUG 2011, WE LEARNED ABOUT THE PROBLEM ON-LINE. WHAT WE DID NOT READ ABOUT IS HOW THE CONVERTER GOES BAD AND THROWS PARTS OF IT INTO THE ENGINE AND HAS THE ENGINE BURN OIL AND EVENTUALLY THROW A ROD. WE TOOK THE CAR INTO THE DEALERSHIP FOR AN OIL CHANGE IN NOV 2011, TRAVELED 500 MILES AND THE ENGINE GOES OUT WE TOLD THE SERVICE ADVISOR THERE WAS A KNOCKING NOISE IN THE ENGINE, HE SAID THIS COULD BE DUE TO LOW OIL, IF THE NOISE CONTINUES AFTER OIL CHANGE WE WILL DIAGNOSE THE NOISE. WELL, THE NOISE STOPPED, AFTER THE ENGINE GAVE OUT, THE DEALERSHIP IS TELLING US THAT WE ARE AT FAULT CAUSE WE DID NOT GET THE DIAGNOSIS DONE ON THE VEHICLE. I ASKED THEM IS THE TEST WOULD DETERMINE THAT A ROD WAS GOING TO BLOW, HE SAID NO, THEN WHY PAY FOR THE TEST. I HAVE BEEN READING ON LINE AND SEE THERE ARE SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THE VEHICLE, AND NISSAN CORP WILL NOT DO ANYTHING ABOUT THIS, PEOPLE ARE TALKING ABOUT FILING A CLASS ACTION LAW SUIT, BUT THERE IS NO RECORD OF ANYONE FILING ONE. I RECENTLY TALKED TO A FRIEND, WHO'S DAUGHTER HAS THE SAME VEHICLE, THEY JUST WENT THRU THE SAME PROBLEM WITH THE BLOWN ENGINE, WE GOT ESTIMATES TO REPLACE THE ENGINE, $3500-$5500 FOR ANOTHER ENGINE AND LABOR, THIS IS CRAZY, I CALLED SEVERAL USED OR REBUILT ENGINE PLACES AND THIS ENGINE IS HARD TO COME BY, GUESS LOTS OF PEOPLE ARE BLOWING THE ENGINES FOR THE SAME REASON, YET NISSAN CORP CAN NOT FILE A RECALL OR HELP OUT WITH THE COSTS, ESPECIALLY WHERE THEY KNEW ABOUT THE BAD CATALYIC CONVERTER AND BLOWING DEBRIS BACK INTO THE ENGINE. THAT IS A SHAME, NISSAN IS KNOWN FOR GOOD STRONG DEPENDABLE VEHICLES, AND FOR THEM NOT WANTING TO HELP THE CONSUMERS IS GOING TO HURT THEM IN THE LONG RUN. I HONESTLY CAN SAY I WOULD NEVER PURCHASE ANOTHER NISSAN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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