Nissan Altima Complaints

15,602 consumer complaints on file.

#10470473August 13, 2012
STRUCTURE:BODY
IT WAS NOTICED DURING INSPECTION THAT THE PASSENGER SIDE FLOORBOARDS WERE STARTING TO PEEL AWAY. THIS IS A KNOWN PROBLEM WITH THIS VEHICLE. CONTACTED NISSAN ABOUT CORRECTING THE PROBLEM AND THEY DID NOT WANT TO TAKE RESPONSIBILITY FOR THEIR POOR ENGINEERING AND MATERIALS OF THE VEHICLE. THEY SHOULD MAKE GOOD ON THE PROBLEM BUT THEY SAID BECAUSE THEY DIDN'T HAVE ENOUGH SERVICE HISTORY , THE CAR WAS OUT OF WARRANTY, IT HAD TO MANY MILES. ALL REASONS THAT HAVE NOTHING TO DO WITH POOR MATERIALS AND WORKMANSHIP. I THINK NISSAN SHOULD TAKE RESPONSIBILITY AND CORRECT THE PROBLEM THEY SHOULD BE INVESTIGATED ABOUT THE PROBLEM. THIS IS NOT AN ISOLATED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470302August 12, 2012
SUSPENSION
VEHICLE WAS PARKED AND I HAPPENED TO NOTICE A METAL PIECE HANGING DOWN. SWAY BAR HAD SNAPPED AND WAS DANGLING. HIGHWAY DRIVING AND RARELY A BUMP. MUST BE MANUFACTURER DEFECT AND JUDGING FROM MULTIPLE REPORTS WITH SIMILAR STORIES, MUST BE DEALT WITH. DEALER REPORTS NO CONTACT DAMAGE OR COMPROMISE IN BREAK AREA. MANUFACTURE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470258August 11, 2012
SUSPENSION
I NOTICED A PIECE HANGIDNG DOWN FROM UNDERNEATH THE REAR DRIVER SIDE OF MY 2007 ALTIMA. I TOOK IT TO THE DEALERSHIP AND WAS ADVISED I NEEDED NEW SWAY BARS AND LINKS. IN ADDITION, I WOULD NEED TO REPLACE MY MASTER CYLINDER AND ROTORS ALL FOR A WHOPPING $1013.00. THEY ALSO STATED THAT THE MASTER CYLINDER WAS COVERED UNDER A RECALL, BUT THAT THE DEFECT HAD NOTHING TO DO WITH MY ROTORS WHICH I FIND HARD TO BELIEVE. I PURCHASED THIS CAR A LITTLE OVER A YEAR AGO FROM A DEALER, I HAVE ALWAYS MADE SURE MY ROUTINE MAINTENANCE WAS TAKEN CARE OF, AND MOST OF THE MILES ON MY VEHICLE ARE HIGHWAY MILES ( 69,500 TOTAL MILES),. I HAVE TWO SMALL CHILDREN AND VERY CAREFUL WHEN I DRIVE. I AM MORTIFIED AT THIS BILL AND THAT A RECALL HAS NOT BEEN PUT INTO PLACE FOR THE SWAY BAR, AS I SEE SEVERAL COMPLAINTS REGARDING THIS ISSUE WITH 2007 ALTIMAS IN PARTICULAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470271August 11, 2012
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
WHEN DRIVER ATTEMPTED TO START VEHICLE, ALL WARNING LIGHTS CAME ON, ALL INTERIOR LIGHTS AND HEADLAMPS & RUNNING LIGHTS CAME ON, AND VEHICLE BECAME TOTALLY UNRESPONSIVE, STRANDING DRIVER & RUNNING DOWN BATTERY DUE TO INABILITY TO TURN ANY LIGHTS OFF OR TURN VEHICLE OFF. NO CONTROLS RELATED TO ELECTRICAL SYSTEM WERE CONTROLLABLE. SOME EXAMPLES INCLUDE: 1. POWER DOOR LOCK SWITCHES DID NOT FUNCTION (NO EFFECT FROM PRESSING). 2. POWER WINDOW SWITCHES DID NOT FUNCTION (NO EFFECT FROM PRESSING). 3. PRESSING THE VEHICLE POWER / IGNITION BUTTON (MODERN EQUIVALENT OF STARTING KEY SWITCH) DID NOT HAVE ANY EFFECT, WHETHER SHORT OR LONG DURATION PRESSES WERE USED, AND REGARDLESS OF DELAY BETWEEN KEY PRESSES. 4. HEADLIGHTS & RUNNING LIGHTS WERE ON REGARDLESS OF THE SWITCH POSITION OF THE HEADLIGHT CONTROL SWITCH. THIS RESULTED IN THE DRIVER BEING STRANDED. BECAUSE THE VEHICLE'S LIGHTING WOULD NOT TURN OFF, THE BATTERY RAN DOWN, DISABLING THE VEHICLE FURTHER. VEHICLE WAS TOWED TO A NISSAN DEALER. NISSAN SERVICEMAN INITIALLY REFUSED TO WRITE THE CUSTOMER PROBLEM DESCRIPTION AS PER THE CUSTOMER DESCRIPTION OF THE PROBLEM. LATER, CUSTOMER CALLED BACK TO THE DEALERSHIP TO REQUEST THE CUSTOMER DESCRIPTION INCLUDE SPECIFIC AND CORRECT INFORMATION ALREADY PROVIDED BY THE CUSTOMER SUCH AS VEHICLE WAS "COMPLETELY UNRESPONSIVE WHILE ALL THE WARNING LIGHT CAME [REMAINED TURNED] ON THE VEHICLE. DOORS WOULD NOT LOCK OR UNLOCK.", THE DEALER REPORTED THAT THE SERVICE TECHNICIAN FOUND TSB NTB12-041. DEALER RECORD READS: "REPROGRAMMED [SIC] BCM UPDATE AS PER TSB. VEHICLE IS NOW OPERATING AS DESIGNED [SIC] AFTER UPDATE." VEHICLE HAS FUNCTIONED NORMALLY SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469948August 9, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 NISSAN ALTIMA. THE CONTACT STATED THAT AS SHE ATTEMPTED TO USE THE PUSH BUTTON IGNITION START AND APPLIED THE BRAKES, THE BRAKES SEIZED ABNORMALLY AND THE VEHICLE DID NOT START. THE CONTACT PLAYED AROUND WITH SEVERAL WIRES ABOVE THE BRAKE PEDAL TO GET THE VEHICLE TO START HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469991August 9, 2012
VEHICLE SPEED CONTROL
PURCHASED THE VEHICLE, NOTICED FROM START THAT IT HAD AN ISSUE WITH ACCELERATION. AT AN EASY(NORMAL)ACCELERATION THE VEHICLE HESITATES AND/OR SURGES BETWEEN 25 -40 MPH. ONCE PASSED 40MPH OR SO IT CLEARS UP. I HAVE TAKEN THE VEHICLE TO LOCAL NISSAN DEALERSHIP SEVERAL TIMES. I HAVE EVEN REFERENCED TECHNICAL SERVICE BULLETIN NTB10-121B, TO THE DEALER. WORK WAS SUPPOSEDLY PERFORMED PER BULLETIN BUT MADE NO DIFFERENCE. HAVE BEEN TOLD BY SERVICE MANAGER THAT IT A NORMAL OPERATING CHARACTERISTIC. BULLETIN STATES THAT THIS IS "NORMAL." I AM SURE THAT THIS WAS NOT STATED TO CAR BUYER BEFORE PURCHASE. THIS HESITATION IS UNPREDICTABLE AND HAS CAUSED SEVERAL NEAR MISSES IN REGARDS TO ACCIDENTS BECAUSE THE VEHICLE FAILS TO ACCELERATE PROPERLY. THIS "NORMAL OPERATION" IS A DEFICIENCY THAT NISSAN IS AWARE OF AND HAS PROVIDED LITTLE OR NO RESOLUTION. HAVE CONTACTED NISSAN CORPORATE AND HAVE RECEIVED LITTLE IF ANY CONSIDERATION OR CONCERN FOR ISSUE. THE RESPONSE I RECEIVE IS "IF THE SERVICE DEPARTMENT SAYS THIS IS NORMAL OPERATION THEN IT IS NORMAL OPERATION." THE "NORMAL OPERATION" CAUSES THIS VEHICLE TO BE DANGEROUS AND UNPREDICTABLY UNRELIABLE. IT NEEDS TO BE EXAMINED MUCH FURTHER AND A REMEDY NEEDS TO BE CREATED, DESIGNED, DEVISED OR DEVELOPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470026August 9, 2012
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA (N/A). THE CONTACT STATED THAT THE HEADREST CAUSED THE CONTACT BACK PAIN, HEAD ACHES AND NUMBNESS IN THE ARM. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE DEALER TURNED THE HEAD REST AROUND. THE CONTACT STATED THAT AFTER THE HEAD REST WAS TURNED, THERE WAS NO MORE PAIN. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10470047August 9, 2012
SUSPENSION
TURNING INTO A STORE PARKING LOT AND THE REAR SWAY BAR JUST BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470049August 9, 2012
SUSPENSION
SIMILAR TO MANY OTHERS, I NOTICED A PIECE HANGING DOWN FROM THE UNDERSIDE OF MY 2007 NISSAN ALTIMA. IT TURNED OUT TO BE THE SWAY BAR. IT HAD JUST BROKEN IN HALF. THIS APPARENTLY HAS BEEN A COMMON PROBLEM FOR MANY OWNERS OF THIS PARTICULAR MODEL. IT WOULD APPEAR TO BE A DEFECT, AND COULD BE A SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469363August 6, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA. WHILE PARKED, THE CONTACT DEPRESSED THE BRAKE PEDAL TO PLACE THE VEHICLE IN DRIVE. THE BRAKE PEDAL DROPPED DOWN TO THE FLOORBOARD. THE BRAKE WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469380August 6, 2012
STRUCTURE
TL* THE CONTACT OWNS A 2005 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT FLOORBOARDS WERE COMPLETELY RUSTED AND THE GROUND WAS VISIBLE THROUGH A SUBSTANTIALLY SIZED HOLE. THE CONTACT ALSO STATED THAT THE INTERIOR AND EXTERIOR OF THE VEHICLE WAS IN EXCELLENT CONDITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FLOORBOARDS WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 8/22/12 *CN STATUS UPDATE. 09/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469440August 6, 2012
SERVICE BRAKES, ENGINE, WHEELS
I BOUGHT A CAR, SOLD "AS IS", BECAUSE THE DEALERSHIP ADVERTISED THE CAR SAYING "EVERYTHING UNDER THE HOOD IS IN PERFECT WORKING CONDITION." THIS WAS MY FIRST TIME BUYING A CAR AND THEY TOOK ADVANTAGE OF IT. THE CAR IS MISSING 2 LUG NUTS ON THE FRONT DRIVER SIDE, AND BACK PASSENGER SIDE WHEEL(I DON'T KNOW HOW THE CAR PASSED INSPECTION) IT WAS SOLD TO ME WITH NO TRANSMISSION FLUID, WHEN I PUT SOME IN IT BEGAN TO LEAK BADLY(I HAVE PICTURES) THE VERY NEXT DAY AFTER PURCHASING THE CAR I NOTICED A KNOCKING NOISE IN THE ENGINE AND EVERYTIME I STARTED THE CAR IT BEGAN TO SHAKE FOR ABOUT 10 SECONDS. EVERYDAY THE CARS ENGINE WOULD MAKE NEW NOISES, BY DAY FOUR THE CAR WOULDN'T START. DAY FIVE IT STARTED UP BUT IT WAS OVERHEATING WITHIN 5 MINUTES OF BEING ON(I DIDN'T KNOW HOW TO READ THE HOT/COLD GAUGE YET BEING THAT THIS WAS MY FIRST CAR) I TRIED TAKING IT BACK BUT THE DEALERSHIP WILL NOT TAKE IT BACK. I TOOK IT TO A MECHANIC, THEY SAID THE TRANSMISSION IS LEAKING SEVERLY, THE HEAD GASKET IS OVERHEATING AND ITS WARPED 4.0.. ITS MISSING LUG NUTS, THE BRAKES ARE BAD, AND HAS MOISTURE IN THE OIL. I STOPPED DRIVING THE CAR UNLESS IT WAS A EMERGENCY AND WHILE I WAS ON THE FREEWAY ONEDAY, THE CAR BEGAN TO SHAKE VIOLENTLY AND STARTED TO JUMP BACK N FORTH AND I COULDN'T PRESS THE GAS BECAUSE IT WOULD NOT GO. I COULD HAVE BEEN KILLED ON THE FREEWAY. I JUST RECENTLY TOOK IT TO ANOTHER MECHANIC SHOP CALLED ARROW'S TRANSMISSION. THEY DECLARED THE ENTIRE ENGINE A TOTAL FAIL AND UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469220August 5, 2012
STRUCTURE:BODY
THE FLOOR IS ALL RUSTED OUT AND WILL NOT PASS INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469180August 4, 2012
POWER TRAIN
TRAVELING AT 15 MILES PER HOUR AND STARTED TO STOP AT STOP SIGN, VEHICLE WENT DEAD AND I COULD NO STOP IN TIME AND WENT THROUGH THE STOP SIGN. HARD TO STEER ALSO. LUCKILY NO OTHER VEHICLE WAS APPROACHING OR AN ACCIDENT COULD HAVE OCCURRED. SERVICE ENGINE SOON LIGHT CAME ON AFTERWARDS AND GAVE CODE P0335. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468765August 1, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST TO HAVE THE TIRES ROTATED WHEN HE WAS ADVISED THAT THERE WERE TWO HOLES LOCATED UNDER THE FRONT AND REAR DRIVER'S SIDE SEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST WITH THE COST OF THE REPAIR BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468430July 31, 2012
ENGINE
MOTOR MOUNTS FAILED. REPLACED RT FRONT IN 2011. REPLACED FRONT AND RIGHT IN JUNE 2012, NOW I AM TOLD ALL 4 NEED REPLACING 6 WEEKS AFTER REPLACING TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468441July 31, 2012
POWER TRAIN
CLUTCH LOSES PRESSURE AND SITS ON THE FLOOR. SHIFTING IS MINIMAL AND EXTREMELY FORCED TO GET IN TO GEAR. THIS HAPPENED FROM A STOP, GETTING ON A HIGHWAY. A MONTH LATER, IT IS HAPPENING AGAIN. WITH TWO SMALL CHILDREN, THIS MAKES ME NERVOUS TO DRIVE WITH THEM IN THE CAR. I HAVE RESEARCHED AND FOUND AN UNACCEPTABLE AMOUNT OF COMPLAINTS REGARDING THE SAME EXACT PROBLEM. WHY HAS THIS NOT BEEN A RECALL ISSUE YET?? I SUGGEST IT BECOMES ONE, BEFORE NUMEROUS LAWSUITS, FROM ACCIDENTS, OCCUR..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468472July 31, 2012
WHEELS
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED WHILE HAVING THE TIRES CHANGED AT A LOCAL TIRE DEALER, THE DEALER NOTICED THAT ALL FOUR VALVES STEMS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE VALVE STEMS WHO STATED THAT THE VALVE STEMS WERE RECALLED BY THE MANUFACTURER BUT THE CONTACT'S VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468515July 31, 2012
ELECTRICAL SYSTEM
THE VEHICLE KEPT SHOWING CODES P1148, P1278 AND P1279. TOOK IT TO NISSAN DEALER SEVERAL TIMES AND THEY CHANGED MAF SENSOR, ALL OXYGEN SENSORS, FUEL SYSTEM CLEANING BUT THE CODE KEPT SHOWING UP. THE VEHICLE FINALLY SHUT OFF ON THE PARKWAY WITHOUT WARNING AND WE WERE REAR ENDED. LUCKILY WE WERE ONLY TWO IN THE FRONT OF THE VEHICLE AND HAD TO BE TAKEN TO THE HOSPITAL. WE BOTH HAVE SUFFERED SERIOUS INJURIES FROM THIS ACCIDENT. THE NISSAN ALTIMA IS A DEATH TRAP. NISSANS IS A BAD COMPANY....BEWARE!!! *TR
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10468223July 30, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN ALTIMA. THE CONTACT WAS DRIVING 65 MPH, WHEN THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED. THE ENGINE THEN BEGAN TO PERFORM WITH A REDUCTION IN POWER. THE FAILURE RECURRED FREQUENTLY. THE CONTACT HAD THE BATTERY REPLACED THREE TIMES AS WELL AS THE ALTERNATOR BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CLAIM WAS FILED FOR THE FAILURE. THE CURRENT MILEAGE WAS 35,500. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Altima