Nissan Altima Complaints

15,602 consumer complaints on file.

#10597328June 10, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
THE PROBLEM IS WITH THE A/C COMPRESSOR STAYING ON EVEN THOUGH I TURN THE DEFROST OFF. SAME IF I TURN AUTO ON THEN OFF. THE A/C LIGHT STAYS OFF, BUT THE A/C COMPRESSOR STAYS ON. THE ONLY WAY TO TURN THE A/C OFF IS TO PRESS THE A/C BUTTON TWICE (ONCE TO TURN THE LIGHT ON, NEXT TO FORCE THE A/C TO GO OFF). IF THE DEFROST IS OFF, AUTO IS OFF AND THE A/C LIGHT IS OFF, THE A/C COMPRESSOR MUST TURN OFF. IT SHOULD NOT BE A GUESSING GAME FOR THE DRIVER TO WONDER IF THE A/C IS OFF. I HAVE COMPLAINED ABOUT IT BEFORE AND BEEN TO THE DEALER 3 OR MORE TIMES ABOUT IT. THERE ARE MULTIPLE POSTINGS (COMPLAINTS) ABOUT IT ON THE INTERNET (SEE ONE LINK BELOW). HTTP://WWW.NISSANCLUB.COM/FORUMS/2013-NISSAN-ALTIMA-DISCUSSION-2-5-3-5/351865-DEFROSTER-TURNING-AC-BUT-NOT-TURNING-OFF-WHEN-CHANGING-DIFFERENT-VENT-MODE.HTML I HAVE COMPLAINED ABOUT IT TO NISSAN AND WAS ASKED TO SEE THE DEALER. THE DEALER CHECKS OTHER SAME MODEL CARS AND THE PROBLEM IS CONSISTENT AMONGST ALL CARS, SO HE SAYS "THERE IS NO PROBLEM". THE DEALER MECHANIC AGREES WITH ME THAT THIS IS NOT HOW IT SHOULD WORK, BUT SINCE ALL OTHER SIMILAR CARS DO THE SAME THING, THERE IS NOTHING THEY CAN DO ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597431June 10, 2014
AIR BAGS, ELECTRICAL SYSTEM
THE PASSENGER SIDE VEHICLE AIRBAG LIGHT WENT TO THE OFF POSITION AND THE AIR BAG LIGHT ON THE DASHBOARD BEGAN TO FLASH. THE DEALER STATED THE SEAT CUSHION ON THE PASSENGER SEAT NEEDED TO BE REPLACED. WHEN I CONTACTED NISSAN THEY STATED THERE WAS NEVER A RECALL IN MY SPECIFIC VIN; THOUGH THERE WAS A RECALL FOR THE EXACT SAME PROBLEM FOR MY MODEL AND YEAR VEHICLE IN 2008. THEY STATED THEY WOULD PAY 40% OF THE COST TO REPLACE SEAT CUSHION; WHICH WOULD RUN UPWARDS OF $800.00. I ASKED IF IT AS JUST A COINCIDENCE THAT THE AIRBAG IS NOW INOPERABLE AND THEY STATED YES IT WAS. THE NHTSA RECALL CAMPAIGN WAS 08V521000. THE RECALL SPECIFIES THAT THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. THANK YOU FOR YOUR TIME... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597452June 10, 2014
AIR BAGS
BROUGHT MY CAR IN WHEN I RECEIVED THE RECALL NOTICE FROM NISSAN THAT THE PASSENGER SIDE AIR BAG HAD AN ISSUE DUE TO A SOFTWARE GLITCH. AFTER BRINGING THE CAR IN AND HAVING THE SOFTWARE UPDATED, A FEW DAYS LATER, THE LIGHT AGAIN CAME ON WHILE THERE WAS A PASSENGER (MYSELF, ADULT FEMALE ABOUT 130 LBS) IN THE PASSENGER SIDE SEAT (MY HUSBAND WAS DRIVING AND NOTICED THE LIGHT HAD COME ON). I REPORTED IT TO THE DEALER WHERE I HAD BOUGHT THE CAR AND HAD THE RECALL REPAIR MADE, THEY TOLD ME THERE WERE SEVERAL OTHER CARS ALSO REPORTING THAT THE ERROR CONTINUED EVEN AFTER HAVING THE SOFTWARE FIX APPLIED. THEY TOLD ME I'D HAVE TO BRING THE CAR IN AND THEY WOULD TRY TO DUPLICATE THE ERROR AND POSSIBLY REPLACE A SEAT TRACK, BUT WOULD NEED TO CONFIRM WITH NISSAN ON WHETHER OR NOT THEY COULD DO THIS. I THINK IT IS RIDICULOUS THAT IF THEY KNOW THERE IS AN ISSUE AND KNOW THE FIX DID NOT FIX IT, THEY NEED TO PROCEED WITH ADDITIONAL STEPS IN ORDER TO RESOLVE THIS FAILURE IN THE SAFETY EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597453June 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LIGHT REMAINED ILLUMINATED ALTHOUGHT THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES. THE DEALER REPROGRAMMED THE AIR BAG SYSTEM AND PERFORMED REPAIRS FOR RECALL NHTSA CAMPAIGN NUMBER 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700 AND THE CURRENT MILEAGE WAS 25, 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596975June 9, 2014
STRUCTURE
THE DASHBOARD HAS BEEN MELTING AND GETTING GOOEY AND STICKY FOR MONTHS. THIS CAUSES A DISTRACTING SPARKLING REFLECTION ON THE WINDSHIELD DURING CERTAIN DAYS WHEN IT IS VERY SUNNY AND THE SUN SHINES DIRECTLY AT WINDSHIELD. THE DEFECT WAS REPORTED TO NISSAN (DEALERSHIP IN FORT LAUDERDALE, FLORIDA, AND THE CORPORATE OFFICE) BUT THE COMPANY DOES NOT WANT TO PAY FOR REPAIRING IT BECAUSE THE WARRANTY HAS EXPIRED, DESPITE NUMEROUS SIMILAR COMPLAINTS BY OTHER OWNERS OF THE SAME MODEL AND THE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596980June 9, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
MY WIFE WAS DRIVING THE CAR AT 25 MPH AND THE CAR LOST ALL SPEED AS IF THE BRAKES WERE IMPLIED AND ALMOST CAUSED A THREE CAR PILE UP. NOW THE CAR IS STUCK IN 5TH GEAR. I AM REALLY WORRIED BECAUSE MY 2 YEAR OLD DAUGHTER WAS IN THE CAR AT THE TIME. I HAVE DONE RESEARCH ONLINE AND THIS IS A MAJOR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596998June 9, 2014
SERVICE BRAKES
SHORTLY AFTER PURCHASING MY 2014 NISSAN ALTIMA MY WIFE HAD PULLED INTO OUR DRIVEWAY AND "PUSHED" THE STOP ENGINE BUTTON WHILE THE SHIFT LEVER WAS IN DRIVE AND THE ENGINE SHUT OFF. THE CAR IMMEDIATELY STARTED TO ROLL BACKWARDS OUT INTO THE STREET INTO ONCOMING TRAFFIC. WE WERE LUCKY IT DIDN'T CAUSE A SERIOUS ACCIDENT! THIS CARS GEAR SHIFT "DOES NOT" HAVE TO BE IN PARK IN ORDER TO "PUSH" THE BUTTON THAT STOPS THE ENGINE IT CAN BE IN DRIVE AND THE ENGINE WILL SHUT OFF AND THE CAR WILL START ROLLING IF IT IS ON A HILL!. THIS IS VERY DANGEROUS BECAUSE WITH-OUT THE ENGINE RUNNING YOU LOSE ALL YOUR POWER STEERING AND BRAKES! IF THIS HAPPENED ON A HILL OR STEEP MOUNTAIN GRADE THE CAR COULD ROLL OVER A CLIFF OR OUT INTO ONCOMING TRAFFIC! I CALLED NISSAN ABOUT THIS MALFUNCTION MANY TIMES AND EACH TIME I WAS TOLD "THE CAR IS OPERATING AS DESIGNED" PLEASE HAVE THEM CORRECT THIS PROBLEM ASAP BEFORE IT CAUSES AN ACCIDENT AND SOMEONE IS KILLED! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596996June 9, 2014
SERVICE BRAKES, POWER TRAIN
SHORTLY AFTER PURCHASING MY 2014 NISSAN ALTIMA MY WIFE HAD PULLED INTO OUR DRIVEWAY AND "PUSHED" THE STOP ENGINE BUTTON WHILE THE SHIFT LEVER WAS IN DRIVE AND THE ENGINE SHUT OFF. THE CAR IMMEDIATELY STARTED TO ROLL BACKWARDS OUT INTO THE STREET INTO ONCOMING TRAFFIC. WE WERE LUCKY IT DIDN'T CAUSE A SERIOUS ACCIDENT! THIS CARS GEAR SHIFT "DOES NOT" HAVE TO BE IN PARK IN ORDER TO "PUSH" THE BUTTON THAT STOPS THE ENGINE IT CAN BE IN DRIVE AND THE ENGINE WILL SHUT OFF AND THE CAR WILL START ROLLING IF IT IS ON A HILL!. THIS IS VERY DANGEROUS BECAUSE WITH-OUT THE ENGINE RUNNING YOU LOSE ALL YOUR POWER STEERING AND BRAKES! IF THIS HAPPENED ON A HILL OR STEEP MOUNTAIN GRADE THE CAR COULD ROLL OVER A CLIFF OR OUT INTO ONCOMING TRAFFIC! I CALLED NISSAN ABOUT THIS MALFUNCTION MANY TIMES AND EACH TIME I WAS TOLD "THE CAR IS OPERATING AS DESIGNED" PLEASE HAVE THEM CORRECT THIS PROBLEM ASAP BEFORE IT CAUSES AN ACCIDENT AND SOMEONE IS KILLED! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597037June 9, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR FLASHED ON AND OFF WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES AND THE OCCUPANT CLASSIFICATION SYSTEM WAS REPLACED REPEATEDLY; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT NOTHING ELSE COULD BE DONE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,042.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597136June 9, 2014
AIR BAGS, ELECTRICAL SYSTEM
THERE WAS A PUBLIC ANNOUNCEMENT OF A RECALL IN MARCH, 2014 RELATED TO THE RELIABILITY OF GAUGES ON THE PASSENGER SIDE OF THE FRONT SEAT, THAT TELL THE PERSON, AS WELL AS THE MECHANICAL SYSTEM, THAT THE PASSENGER FRONT SEAT AIRBAG IS "NOW ENGAGED" AND READY TO ACTIVATE IN THE EVENT OF AN ACCIDENT/EMERGENCY.. FOLLOWING THE ANNOUNCEMENT I TOOK MY 2008 ALTIMA TO THE DEALER TO ENSURE I WAS PART OF THE RECALL. THE DEALER IS AT 3275 SW 8TH STREET, ,MIAMI,, FLORIDA. AND IS CALLED AUTONATION NISSAN. THE SERVICE AGENT TOTAL ME, AFTER CURSORY RESEARCH IN HIS DATA BASE, THAT WHILE MANY, MANY NISSANS WERE RECALLED IN MY MODEL YEAR AND IN MY CAR GROUP, MINE WAS NOT INCLUDED. THE SELECTION PROCESS FOR INCLUSION WENT BY SUPPLIER, AND NOT JUST BY TYPE OF CAR AND MODEL YEAR. TO ASCERTAIN IF MY CAR HAD A FAULTY AIR BAG ON THE PASSENGER SIDE OF THE FRONT SEAT, I WOULD THEREFORE HAVE TO PAY A $150 UPFRONT DIAGNOSTIC FEE, AND, IF DAMAGE WAS NOTED, I WOULD NEED TO PAY FOR REPAIRS MYSELF, AS MY CAR DID NOT HAVE THE AFFECTED PARTS WHICH WERE PROVIDED BY ONLY SELECT SUPPLIERS. THERE IS A PROBLEM. I HAVE NOTED FOR SOME TIME THAT WHEN A PASSENGER IS SEATED IN THE FRONT, RIGHT SIDE, SEAT, A BEACON LIGHT IN A SMALL SQUARE BOX ON THE DASH BOARD FLASHES ON AND CLEARLY STATES: "PASS. OFF - AIR BAG (X) PSG.. 2" THE REFERENCE FROM THE LIGHT LEAVES ONE WITH THE IMPRESSION THE AIR BAG, FOR THE PASSENGER IS NOT ACTIVATED. DURING A DRIVE, NO SET TIME PERIOD NOTED, THE LIGHT WILL GO OFF FOR A WHILE, AND LATER, COME BACK ON AGAIN. I AM CONVINCED THAT AT SOME CERTAIN POINTS THE SYSTEM IS TRYING TO TELL ME IT IS NOT ACTIVATED.. OF ALL THE CARS INVOLVED IN THE NISSAN RECALL, HOW COULD IT POSSIBLY BE THAT MINE IS EXCLUDED??? PLEASE, PLEASE TRY TO GET THIS CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597261June 9, 2014
VISIBILITY/WIPER, STRUCTURE
DASHBOARD IS MELTING AND CAUSING A GLARE, THUS MAKING IT DIFFICULT TO SEE. ITS A SAFETY HAZARD. NISSAN NEEDS TO RECALL MELTED DASHBOARDS. THERE ARE MULTIPLE PEOPLE WHO ARE EXPERIENCING THIS PROBLEM. LINK: HTTP://FORUMS.NICOCLUB.COM/MY-DASHBOARD-IS-MELTING-T569582-150.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596901June 8, 2014
SUSPENSION
JUST FOUND OUT THE REAR STABILIZER BAR #56230-JA10A WAS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596796June 7, 2014
AIR BAGS
CAR COMING INTO MY LANE, SWERVED RIGHT A FEW INCHES, CAR SUCKED INTO DITCH, LAUNCHED INTO TELEPHONE POLE, PUT OUT POWER FOR 2 MILES. AIRBAG (DRIVER'S) DID NOT DEPLOY. BENT RADIATOR INTO "L" SHAPE, SENT FRONT FRAME AND ENGINE INTO FIREWALL. AIRBAG SHOULD HAVE DEPLOYED REGARDLESS OF ANYTHING. POOR MANUFACTURING, LATE RECALLS NOT MADE TO CONSUMERRS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10596876June 7, 2014
STRUCTURE:BODY:DOOR
I MERELY WENT TO OPEN MY DRIVER SIDE PLASTIC DOOR HANDLE AS NORMAL TO OPEN DOOR AND THE PLASTIC PART SPLIT INTO TWO PIECES, I HEARD OF MANY OWNERS WITH SAME PROBLEM. THIS IS A SAFTEY ISSUEA ND SHOULD BE FIXED BY NISSAN, WILL THEY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596620June 6, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
WAS DRIVING AT ABOUT 45MPH WHEN THE ENGINE STALLED AS I WAS ABOUT TO TAKE A TURN. THE STEERING LOCKED UP, AND I HAD TO BRAKE HARD TO AVOID GOING OFF THE ROAD. LUCKILY THERE WAS NO FATAL INJURY. HAD TO GET CAR TOWED TO DEALER WHERE THEY REPLACED THE CRANKSHAFT, CAM SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596624June 6, 2014
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
CATALYTIC CONVERTER HAS GONE BAD ON LOW MILEAGE, SINGLE OWNER, WELL MAINTAINED CAR. THIS IS A WIDESPREAD PROBLEM WITH 2002-2005 NISSAN ALTIMA. WHAT MAKES THE PROBLEM WORSE IS THAT THE CONVERTER DISINTEGRATES AND GETS SUCKED INTO THE ENGINE AND CAUSE ENGINE DAMAGE AND STALLING. SPOKE TO NISSAN CUSTOMER CARE AND ESCALATED TO EXECUTIVE RESPONSE TEAM AT NISSAN, AND THEY ARE UNWILLING TO ACCEPT RESPONSIBILITY FOR A FAULTY PART FOR WHICH THEY HAD ISSUED 3 TSBS BUT REFUSE TO ACCEPT RESPONSIBILITY FOR THE DEFECTIVE PART AND SUBSEQUENT DAMAGE TO ENGINE. THIS SHOULD BE A RECALL OR AT LEAST A WARRANTY EXTENSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596680June 6, 2014
STRUCTURE:BODY
I CONTACTED NISSAN USA TO TRY AND GET THEM TO OPEN AN INVESTIGATION FOR THE FLOOR BOARDS ROTTING AWAY IN MY CAR. DID SOME RESEARCH ONLINE AND FOUND OUT THAT I AM NOT ALONE IN MY PROBLEM WITH THE FLOOR BOARDS. NUMEROUS PEOPLE ONLINE WITH 2002-2006 NISSAN ALTIMA HAVE THE SAME PROBLEM WHERE THERE IS A SNOW COVERED WINTER. THE WOMEN THAT ANSWERED THE PHONE FROM NISSAN USA WAS VERY POLITE TOOK MY INFORMATION AND LOOKED INTO WHAT I WOULD HAVE TO DO NEXT TO START THINGS OFF. SHE TOLD ME THAT I WOULD NEED TO HAVE THE VEHICLE DIAGNOSED BY MY LOCAL DEALER. SO I MADE THE APPOINTMENT. A FEW DAYS LATER HAD MY ESTIMATE FOR REPAIRS WHICH IS ONE THOUSAND DOLLARS PLUS TAX. I CALLED NISSAN USA BACK AND SHE POLITELY FILLED IN THE DETAILS OF THE REPAIR AND INSTRUCTED ME I WILL BE GETTING A CALL FROM A REGIONAL SPECIALIST. A FEW DAYS LATER GET A CALL FROM SAID SPECIALIST ONLY TO FIND OUT THAT THEY WILL NOT HELP ME BECAUSE MY CAR NO LONGER HAS WARRANTY COVERAGE. I EXPLAINED THAT I WANT TO HAVE THIS INVESTIGATED AS THE FLOOR BOARDS OF A CAR THAT IS BUILT IN 2005 NO MATTER WHAT SHOULD NOT RESEMBLE A 1960 CHEVY FLOOR BOARDS. AGAIN WAS JUST TOLD THERE IS NOTHING NISSAN IS ABLE TO DO I HAVE NO WARRANTY. THIS IS A SAFETY ISSUE AS THE FLOOR BOARDS THAT ARE ROTTING AWAY ARE DIRECTLY WHERE YOU FEET ARE IN THE FRONT SEATS. PLEASE LOOK INTO THIS AS IT IS AN ISSUE FOR I AM SURE THOUSANDS OF NISSAN OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596719June 6, 2014
ELECTRICAL SYSTEM
CAR WILL NOT START AFTER PRESSING BRAKE + START BUTTON. THE STEERING WHEEL LOCKS AND THE BRAKE PEDAL BECOMES STIFF. ONLY AFTER TRYING MULTIPLE TIMES WILL THE CAR ACTUALLY STARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596751June 6, 2014
STRUCTURE:FRAME AND MEMBERS, STRUCTURE
TL* THE CONTACT OWNS A 2005 NISSAN ALTIMA. THE CONTACT STATED THAT THE BOTTOM FRAME ON THE PASSENGER SIDE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000 AND THE CURRENT WAS 150,000. UPDATED 08/11/14*LJ THE CONSUMER THE FLOOR BOARDS AND CARPET ON THE DRIVER SIDE WERE WET. UPDATED 08/19/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596301June 5, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT HE WAS ABLE TO SHUT THE ENGINE OFF WITH THE SHIFTER BEING IN DRIVE. THE DEALER WAS CONTACTED, WHO STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,500. UPDATED 8/11/14*CN THE CONSUMER STATED ONE SHOULD NOT BE ABLE TO TURN OFF THE ENGINE, WHILE THE VEHICLE IS STILL IN DRIVE. UPDATED 08/26/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Altima