Nissan Altima Complaints

15,602 consumer complaints on file.

#10692391March 5, 2015
STRUCTURE:BODY
MY FLOORBOARDS ON MY 2005 NISSAN ALTIMA ARE ROTTING THROUGH ON MY PASSENGER SIDE. THE CAR HAS ABOUT 70K MILES . IT IS IN GREAT CONDITION. I'M WORRIED THAT MY PASSENGERS FEET MAY GO THROUGH THE FLOOR. I'VE OWNED A FEW CARS AND I'VE NEVER SEEN FLOORBOARDS ROT LIKE THIS.IT IS A KNOWN PROBLEM....JUST GOOGLE IT.... I HAVE A 1991 TOYOTA SUPRA THAT HAS ABOUT 130K MILES , DRIVIEN I THE SAME CONDITIONS AND IVE NEVER SEEN THIS. NISSAN DOESN'T WANT TO HELP. IVE TRIED NISSAN CONSUMER AFFAIRS AND THEY DON'T CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691978March 4, 2015
ELECTRICAL SYSTEM
MY DAUGHTER, AGE 24, STOPPED BY A LOCAL WALGREENS AFTER WORKING AS A PERSONAL TRAINER. IT WAS LATE EVENING AND THE TEMPERATURE WAS 15 DEGREES. SHE WENT TO START HER CAR (PUSH BUTTON START) AND IT WOULDN'T START. SHE WAITED FOR 2 HOURS BEFORE SOMEONE COULD COME HELP. THIS IS AN ISSUE NISSAN IS WELL AWARE OF AND HAS ADMITTED IS DUE TO A "MANUFACTURING IRREGULARITY". IT'S NOT A MATTER OF IF THE PART WILL FAIL BUT WHEN THE PART WILL FAIL. WHILE THE CAR MAY BE STATIONARY, IT NONE THE LESS PUTS THE DRIVER AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692158March 4, 2015
AIR BAGS, STRUCTURE
THE DASHBOARD IS MELTING AND DETERIORATING. EXTREMELY STICKY AND SHINY. VERY GLARY IN BOTH NIGHT AND DAYTIME DRIVING. IT'S A REAL VISIBILITY ISSUE. AIRBAG DEPLOYMENT MAY POSSIBLY BE AFFECTED ALSO. NISSAN AGREED TO REPLACE THE DASH BUT WOULD NOT PAY FOR THE LABOR COST WHICH WAS ALMOST $300. THIS DASHBOARD WAS CONSTRUCTED OF INFERIOR MATERIALS AND NISSAN KNOWS IT. THAT IS WHY THEY AGREED TO PAY FOR THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691921March 3, 2015
VISIBILITY/WIPER
DEAR NHTSA, PLEASE INVESTIGATE IF THE WINDSHIELDS ON 2013 NISSAN ALTIMA'S ARE DEFECTIVE IN NATURE. THAT IS, DO THESE WINDSHIELDS HAVE A PROPENSITY TO EASILY CRACK POSSIBLY DUE TO WEAKNESS OR DEFECTIVE MANUFACTURING? OUR BRAND NEW ALTIMA WHICH HAS LESS THAN 2 YEARS OLD SUFFERED A CRACK WINDSHIELD PASSENGER SIDE, THAT APPEARED OUT OF NOWHERE. OTHER DRIVERS HAVE ALSO REPORTED SIMILAR INCIDENCES, SEE: HTTP://WWW.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2013/WINDOWS_WINDSHIELD/WINDSHIELD_CRACKED.SHTML. THIS DOES NOT APPEAR TO BE AN ISOLATED INCIDENT AND COULD BE A RESULT OF A WEAK WINDSHIELD, PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691752March 3, 2015
POWER TRAIN
SERIOUS INTERMITTENT PROBLEM WHERE MY 2013 NISSAN ALTIMA CANNOT BE PLACED INTO GEAR FROM THE PARK POSITION WITH THE SHIFTER LEVER. WHEN ISSUE HAPPENS MANY TIMES YOU HAVE TO PULL OUT PLUG AND INSERT SCREW DRIVER INTO OVERRIDE SHIFTER RELEASE IN THE CENTER CONSOLE BESIDE THE SHIFTER IN ORDER TO GET THE CAR INTO GEAR. IT SEEMS THE ELECTRONICALLY CONTROLLED INTERNAL LOCK MECHANISM IN SHIFTER WILL NOT UNLOCK. PRESENTED VEHICLE TO NISSAN DEALER WHICH COULD NOT REPRODUCE ISSUE AND SERVICE CONSULTANT STATED IF THEY COULD HAVE REPRODUCED THE ISSUE MOST LIKELY THEY WOULD FIND THAT SOME LIQUID SPILLED INTO SHIFTER AND ANY REPAIR THEN WOULD NOT BE COVERED UNDER WARRANTY. ISSUE HAPPENS VERY OFTEN AND IS FRIGHTENING ESPECIALLY IN CASES WHERE YOU NEED TO GET YOUR CAR MOVED OUT THE WAY QUICKLY. THE ISSUE HAPPENS AFTER STARTING THE CAR, PRESSING AND HOLDING THE BRAKE, SQUEEZING THE PARK RELEASE ON SHIFTER AND TRYING TO PULL THE SHIFTER BACK TO PUT INTO GEAR AND SHIFTER WILL IT WILL NOT BUDGE OR MOVE. SOMETIME WHEN SHIFTER WILL NOT UNLOCK YOU CAN WIGGLE THE SHIFTER HANDLE OR TRY REPEATEDLY AND THE SOLENOID LOCK IN THE SHIFT MECHANISM WILL FINALLY RELEASE HOWEVER MOST TIMES YOU ARE BETTER OFF USING THE OVERRIDE HOWEVER YOU NEED TO HAVE A SCREW DRIVER IN CAR TO PERFORM THAT PROCEDURE. I FEEL IF THIS ISSUE IS TRULY CAUSED BY ANY LIQUID SPILLING DOWN INTO THE MECHANISM THAT NISSAN HAS A SERIOUS DESIGN FLAW IN PLACING 2 DRINK HOLDERS PRACTICALLY ON TOP OF THIS MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691753March 3, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2004 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE FLOOR BOARD RUSTED OUT. THE VEHICLE WAS TAKEN THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FLOOR BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 202,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691704March 2, 2015
STRUCTURE
THE DASHBOARD ON MY SON'S 2008 NISSAN ALTIMA HAS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691355March 1, 2015
AIR BAGS, STEERING
ON FEBRUARY 21, 2015, WHILE TRAVELING 300+ MILES OUT OF TOWN MY 2009 NISSAN ALTIMA FAILED DUE TO THE BROADLY KNOWN ISSUE OF "STEERING COLUMN LOCKOUT," IN WHICH THE CAR WILL NOT START AND REQUIRES A TOW TO THE DEALER FOR EXPENSIVE REPAIRS. I AM REQUESTING THE NHTSA LAUNCH OR EXPAND AN INVESTIGATION OF THIS KNOWN ISSUE AND PROVIDE A PUBLIC WARNING TO DRIVERS OF NISSAN VEHICLES. THE CAR HAD REGULAR SERVICE ON FEBRUARY 10, 2015, AT MOSSY NISSAN OCEANSIDE, CA AND I WAS TOLD "SAFE TO DRIVE" FOR MY TRIP OUT OF STATE. IT WASN'T, THE DEALER DOESN'T CHECK FOR THIS WELL KNOWN ISSUE DURING SERVICE. NISSAN REFUSES TO ISSUE A FULL RECALL, INSTEAD EXTENDING THE WARRANTY TO 1,000,000 MILES OR 5 YEARS. IN THIS WAY NISSAN PROFITS FROM REPAIRS OF CARS FAILING AFTER 5 YEARS YET BEFORE OR AFTER 1,000,000 MILES WHEN THE CAR STRANDS DRIVERS, AND BECAUSE NOT A FULL RECALL THERE IS NO PHYSICAL EVIDENCE FOR AN NHTSA INVESTIGATION. NISSAN DOES NOT HAVE THE CONTROLS TO KNOW WHICH VEHICLES WILL FAIL, AS EVIDENCED BY MY AND MULTIPLE PAGES OF IDENTICAL COMPLAINTS FILED WITH THE NHTSA. I AND MY FAMILY DO NOT ACCEPT THE MULTIPLE APOLOGIES FROM NISSAN, AND THERE IS NO WAY FOR NISSAN TO MAKE UP FOR ME MISSING MY DAUGHTER'S EVENT. NISSAN'S ACTIONS INDICATE THEY ARE NOT INTERESTED IN PASSENGER SAFETY. THIS NISSAN HAS STRANDED ME 5 TIMES SINCE PURCHASED NEW IN 2009 FROM MOSSY NISSAN OCEANSIDE, AN AUTHORIZED NISSAN DEALER. REGARDING PASSENGER SAFETY, ALSO THE AIRBAG SYSTEM HAS FAILED TO TURN ON TO PROTECT PASSENGERS. ON AIRBAG FAILURE, NISSAN TESTED THE AIRBAG ON MY VEHICLE WITH A MALE PASSENGER AND STATED THEY DIDN'T SEE AN ISSUE, MISLEADING MYSELF, CUSTOMERS, AND THE NHTSA BY TESTING WITH A MALE PASSENGER OVER 120 POUNDS YET PUBLISHING RESULTS AS APPLYING TO BOTH GENDERS - A FEMALE PASSENGER WILL LIKELY NEED TO BE OVER 150 POUNDS TO BE PROTECTED BY THE NISSAN PASSENGER AIRBAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691240February 28, 2015
ENGINE AND ENGINE COOLING
I PURCHASED SOMEONE ELSE LEMON! EXTREME USE OF OIL WITH NO VISIBLE OIL LEAKS. I HAVE TO ADD OIL AT LEAST ONCE A WEEK. NO ONE CAN FIND AN OIL LEAK. I HAVE LOOKED ONLINE AND 1000'S OF PEOPLE ARE HAVING THE SAME ISSUES. IT IS A KNOWN NISSAN PROBLEM THAT THEY REFUSE TO ADDRESS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691176February 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE PARKING THE VEHICLE, THE THEFT SYSTEM LOCKED WITHOUT WARNING AND PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THEFT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,690.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691177February 27, 2015
STRUCTURE
MY DASHBOARD IS PRODUCING A STICKY SUBSTANCE. DEALER TELLS ME THE SUBSTANCE IS GLUE BECAUSE THE DASH IS MELTING. NISSAN WILL NOT HELP IN ANYWAY EVEN THOUGH THE CAR HAS IMPECCABLE SERVICE RECORDS. I AM CONCERNED THE SUBSTANCE CREATES A GLARE ON THE WINDSHIELD WHICH BECOMES A SAFETY CONCERN AND I AM ALSO VERY CONCERNED AS TO WHAT WE ARE INHALING WHILE IN THE VEHICLE. THESE VEHICLES NEED TO BE RECALLED FOR FAULTY PARTS AND SOMEONE NEEDS TO TEST THESE DASHBOARDS AND SEE WHAT IS GOING ON. I AM FORCED TO PAY $2300 TO REPLACE OR RISK POSSIBLE HEALTH CONCERNS OR LORD FORBID A HORRIBLE ACCIDENT DUE TO GLARE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691185February 27, 2015
STRUCTURE
THE DASH BOARD IN THE CAR IN MELTING, THE DEALER CORAL SPRINGS AUTO MALL IS IGNORING THE PROBLEM WITH DASH. THE REFLECTION FROM THE DASH IN DIRECT SUN LIGHT IS BECOMING A SERIOUS SAFETY ISSUE AND NEEDS TO REPAIRED AND OWNERS NEED TO WARNED BEFORE AN ACCIDENT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691204February 27, 2015
POWER TRAIN
AT APPROX. 25 MPH OR 1500 TO 2000 RPM'S THERE IS A VERY NOTICEABLE VIBRATION OR SHUDDER IN THE VEHICLE COMING UP THROUGH THE STEERING WHEEL AND THE GAS PEDAL. THIS ALSO OCCURS AROUND 60 MPH AND IS VERY DISTURBING. ALSO SOMETIMES WHEN I AM STOPPED FOR A STOP SIGN, TRAFFIC SIGNAL ETC., WHEN I STEP ON THE GAS TO MOVE FORWARD, THERE IS NO RESPONSE FOR APPROX. 2 TO 3 SECONDS. I WAS MAKING A RIGHT TURN ONCE AND THE VEHICLE SHOT FORWARD AT A SPEED THAT IS TOO DANGEROUS FOR MAKING THE TURN SAFELY. I HAD THE VEHICLE TO THE DEALER ON 2-25-15 AND THEY SAID THAT THE PROBLEM I AM EXPERIENCING IS NORMAL FOR THE CVT TRANSMISSION AND IT ADAPTS TO THE DRIVER'S HABITS. I DIDN'T KNOW IF I SHOULD LAUGH OR CRY. I WAS TOLD TO DIFFER MY DRIVING HABITS PERIODICALLY TO ALTER THE TRANSMISSION. I HAVE BEEN DRIVING FOR 56 YEARS OF ACCIDENT FREE DAYS. NISSAN HAS A COMPLAINT AND HAS GIVEN ME A CASE NUMBER. I THOUGHT I HEARD EVERYTHING UNTIL I HEARD THE ABOVE EXCUSE. THIS VEHICLE IS LESS THAN 2 YEARS OLD AND AT THIS TIME HAS 21817 MILES ON THE ODOMETER. IF THIS IS NORMAL, WHY DIDN'T IT DO IT WHEN I PURCHASED IT NEW? NISSAN MODIFIED THE CVT TRANSMISSION IN THE 2015 MODEL, BUT WON'T DO IT IN OLDER MODELS FOR COST REASONS. THIS IS TOTALLY INSANE TO THEIR CUSTOMERS. THIS TRANSMISSION IS GOING TO GET SOMEONE KILLED, OR SEVERELY INJURED AND THEN THERE WILL SOME SERIOUS LAW SUITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690894February 26, 2015
SERVICE BRAKES
BRAKES FAULTY AND MALFUNCTIONING. ISSUE FOR MANY OWNERS OF 2013 NISSAN ALTIMA. THIS MECHANISM SHOULD BE RECALLED BEFORE SOMEONE IS INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690926February 26, 2015
ENGINE
VEHICLE IS EXHIBITING EXCESSIVE OIL CONSUMPTION AS DESCRIBED IN NTB06-028 (DESCRIBED BELOW) AND COVERED UNDER NISSAN MOTORS RECALL NUMBER 06V223000. 1-QUART OF OIL NEEDS TO BE ADDED TO ENGINE AFTER APPROXIMATELY 300 TO 500 MILES OF TRAVEL OR EVERY MONTH TO MAINTAIN LEVEL IN THE SAFE DIPSTICK 'L TO H' LEVEL. INITIAL PHONE CONTACT WITH NISSAN MOTORS REPRESENTATIVE AT 1-800-647-7261 RESULTED IN BEING INFORMED THAT SINCE VEHICLE IS NOT IN VIN RECALL RANGE, NISSAN CANNOT DO ANYTHING. WORRY IS THAT IF ENGINE OIL LEVEL IS INADVERTENTLY NEGLECTED, AN ENGINE FIRE COULD RESULT WHILE DRIVING THE VEHICLE. RECALL SUMMARY: CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.5L ENGINES MAY EXPERIENCE EXCESSIVE ENGINE OIL CONSUMPTION AS A RESULT OF IMPROPER PERFORMANCE OF THE PISTON RINGS. CONSEQUENCE: IF THE OIL IS NOT MAINTAINED AT LEAST AT THE MINIMUM LEVEL, ENGINE DAMAGE CAN OCCUR AND IN EXTREME CASES RESULT IN AN ENGINE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690939February 26, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 NISSAN ALTIMA. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE ENGINE STALLED. IN ADDITION, THE BATTERY AND THE ENGINE WARNING LIGHTS CONTINUOUSLY ILLUMINATED. THE VEHICLE RESTARTED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT BOTH CAM SHAFT POSITION SENSORS AND THE VIAS SWIRL CONTROL VALVES NEEDED TO BE REPLACED. THE DEALER INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V527000 (ENGINE AND ENGINE COOLING).THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690805February 26, 2015
UNKNOWN OR OTHER
VEHICLE WILL NOT START MINUTES AFTER A SUCCESSFUL START. ALL OTHER FACTORS SUCH AS BATTERY, ELECTRICAL, AND FOB KEY ISSUES ELIMINATED AS POSSIBLE CAUSE. SIMILAR PROBLEM HAS BEEN WIDELY REPORTED, MOST LIKELY A DEFECTIVE STEERING LOCK MECHANISM, OR IN SOME CASES, A DEFECTIVE BRAKE LIGHT SWITCH WHEREIN THE BRAKE PEDAL IS DEPRESSED BUT THE IGNITION SYSTEM IS REGISTERING AN UNPRESSED BRAKE PEDAL. A SAFETY ISSUE AS MOTORIST COULD BE STRANDED DURING INCLEMENT WEATHER OR OTHER DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690826February 26, 2015
AIR BAGS, ELECTRICAL SYSTEM
WAS INFORMED BY OUR NISSAN DEALERSHIP THAT THIS VEHICLE HAS INOPERABLE AIRBAGS DUE TO A FAILURE OF THE FRONT CRASH ZONE SENSOR. OF COURSE, THIS IS JUST AN ASSUMPTION ON THEIR PART. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR EXPERIENCE ANY IMPACT OF ANY NATURE TO CAUSE THIS SENSOR TO MALFUNCTION. NISSAN DEALERSHIP RAN A DIAGNOSTICS TEST, BUT STILL NO CLEAR INDICATION AS TO THERE BEING INOPERABLE AIRBAGS. WAS GIVEN TWO OPTIONS, STARTING WITH ONE OPTION OF REPLACING THE SENSOR IN ITS ENTIRETY AT AN ESTIMATED COST OF $525, AND IF THAT DIDN'T WORK, RUNNING ANOTHER DIAG. TEST AT AN ADDITIONAL ESTIMATED COST OF $592. IN AN ATTEMPT FOR SOME ASSISTANCE, A CONSUMER COMPLAINT WAS FILED WITH NISSAN NORTH AMERICA ONLY TO BE DENIED ASSISTANCE ON THE COST OF THIS REPAIR. THEIR DECISION WAS BASED SOLELY ON THE AGE OF THE VEHICLE AND IT NOT BEING UNDER A WARRANTY. PAYING A $1,000 FOR A "GUESS" IS EXTREMELY STEEP AND UNREASONABLE AND A COST TO WHICH I CANNOT AFFORD. DUE TO THEIR FAULTY TRANSMISSIONS, AT 45,000 MILES, THE TRANSMISSION ON THIS VEHICLE HAD TO BE COMPLETELY REPLACED, TO WHICH NISSAN PICKED UP THE TAB FOR DUE TO FAULTY TRANSMISSIONS OF THEIR CVT TRANSMISSIONS. BEING PURCHASED AS A BRAND NEW VEHICLE ONLY TO HAVE A TRANSMISSION BEING COMPLETELY REPLACED AT 45,000 MILES SHEDS NEW LIGHT ON THE POOR QUALITY OF NISSAN VEHICLES. AT THIS TIME, NISSAN IS REFUSING TO ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690834February 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 NISSAN ALTIMA. AFTER STARTING THE VEHICLE, THE FRONT AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR POSSIBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690496February 25, 2015
ENGINE
PULLING INTO A PARKING LOT WITH BRAKE ON THE CAR ACCELERATED BY ITSELF AND JUMPED THE CURB. WHEN THE BACK TIRES BOUNCED OVER THE CURB THE CAR STOPPED ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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