Nissan Altima Complaints

15,602 consumer complaints on file.

#10701826March 26, 2015
STEERING
STEERING LOCK ESCL, MALFUNCTIONED AND CAR WOULDN'T START. I WAS AT MY JOB LEAVING TO PICK UP MY 2 CHILDREN FROM SCHOOL, AND COULD NOT GET MY CAR TO START. I HAD TO WAIT FOR MY SISTER TO GET OUT OF WORK TO PICK ME UP AND THEN GO GET MY KIDS WHO WERE WAITING AT SCHOOL LONG AFTER HOURS TO BE PICKED UP. NISSAN ACKNOWLEDGES THAT THE ERROR WAS THEIRS DURING MANUFACTURING BUT DID NOT NOTIFY ALTIMA OWNERS AND NOW I MISSED THE "EXTENDED WARRANTY" BY 3 MONTHS WHEN THIS SHOULD HAVE BEEN RECALLED IN THE FIRST PLACE AND THE COST TO REPAIR IS OVER $1,000. THANKFULLY MY FATHER IN LAW WAS ABLE TO TOW MY CAR, BUT THIS HAS HAPPENED TO 100S OF NISSAN ALTIMA OWNERS IN THE 2009 MODELS. HE WAS ABLE TO DO A TEMPORARY FIX, BUT IT HAS NOT BEEN REPLACED DUE TO THE EXPENSE THAT I CANNOT SPARE RIGHT NOW. BUT JUST BECAUSE IT DOESN'T HAPPEN WHILE DRIVING DOESN'T MEAN THAT IT IS NOT A SAFETY ISSUE. NOT BEING ABLE TO START YOUR CAR IN FOR EXAMPLE, WINTER, AT NIGHT, ON A VACATION OR FAR FROM HOME, WITH MY 2 YOUNG ELEMENTARY SCHOOL DAUGHTERS IN THE CAR WITH ME IS A SAFETY ISSUE!!!!!!!!! IF A RECALL NEVER HAPPENS, THEN THIS WILL BE THE LAST NISSAN I EVER OWN, AND I WILL BE SPREADING THE WORD ON FACEBOOK AS WELL!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701892March 26, 2015
STRUCTURE:BODY
FLOOR PANS COMPLETELY RUSTED THROUGH ON FRONT DRIVER AND FRONT PASSENGER SIDES. YOU CAN SEE THE CARPETING FROM THE BOTTOM OF THE CAR AND ITS NOT EVEN TEN YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702030March 26, 2015
AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE FRONT PASSENGER AIR BAG LITE STAYS ON WHILE THE PASSENGER IS SEATED.INDICATING THE AIR BAG IS IN-OPERATIVE. THE DEALER PERFORMED UPDATES, BOTH SOFTWARE AND HARDWARE. THE PROBLEM WAS NEVER FIXED ! AFTER DEMANDING A FACTORY ENGINEER TO INSPECT THE CAR, THE RESULT WAS: SOME OF THESE CARS , THIS FAILURE WILL HAPPEN, AND THERE IS NOTHING THAT CAN BE DONE" HIS RECOMMENDATION WAS , DRIVE TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND RE-START THE CAR AND THE "COMPUTER" WILL BE RESET ! NOW IN EXCESS OF 4500 MILES, IT STILL FAILS ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702043March 26, 2015
AIR BAGS, SEATS, ELECTRICAL SYSTEM
WHILE DRIVING ALONE ON 03/12/2015 NOTICED THE AIRBAG AUXILIARY LIGHT COME ON IN MY NEW 2015 NISSAN ALTIMA. THE ALTIMA WAS SERVICED FOR THIS ON 03/18/2015 AND THE LIGHT WAS RESET WITH THE TECHNICIAN STATING THE PASSENGER SIDE AIRBAG SENSOR WAS UNDER RECALL. THEN, WHILE DRIVING ON 03/22/2015 THE AIRBAG AUXILIARY LIGHT CAME ON ONCE AGAIN, ALSO WHEN I WAS THE ONLY OCCUPANT IN THE VEHICLE. THE ALTIMA WAS SERVICED AGAIN FOR THIS ISSUE ON 03/25/2015 WHERE THE TECHNICIAN STATED OBJECTS LEFT ON THE PASSENGER SEAT (LAPTOP BAGS, ETC.) CAN CAUSE THE SENSOR TO GO OFF AND THAT IT'S A KNOWN ISSUE. THEY RECOMMENDED TO NOT PUT ANYTHING ONTO THE PASSENGER SEAT ASIDE FROM AN ADULT PERSON. ALTHOUGH I HAVE PLACED A BAG ONTO THE PASSENGER SEAT A COUPLE OF TIMES WHILE DRIVING, THE AIRBAG AUXILIARY LIGHT NEVER CAME ON WHILE ANYTHING OR ANYONE WAS IN THE PASSENGER SEAT. THEN AGAIN TODAY, 03/26/2015, THE AIRBAG AUXILIARY LIGHT CAME BACK ON IN MY 2015 NISSAN ALTIMA WHILE I WAS DRIVING WITH NOTHING/NO ONE IN THE PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702046March 26, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE DRIVING AT 30 MPH, THERE WAS MOISTURE ON THE FLOORBOARD OF THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT DURING INCLEMENT WEATHER, THE MOISTURE WOULD FREEZE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702053March 26, 2015
STEERING
LAST FRIDAY MY CAR WOULD NOT START. WE TRY DIFFERENT THINGS TO GET IT GOING AND IT FINALLY WORKED. TODAY THE SAME INCIDENT HAPPENED AND STARTED DOINGNSOME RESEARCH ONLINE ONLINE TONFIND OUT THIS VEHICLES HAD A MALFUNCTION FOR A ELECTRONIC STEERING COLUMN LOCK. I CALLED THE DEALERSHIP TO GET MY VEHICLE FIXED AND THEY STATED THE EXTENSION EXPIRED IN FEBRUARY OF THIS YEAR. I ASKED WHY WERE THE CONSUMERS NOT NOTIFIED. HE GAVE ME H 1800 NUMBER FOR NISSAN TO SEE I THEY CAN HELP OUT WITH THIS ISSUE THAT APPARENTLY TONS PEOPLE ARE HAVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701626March 25, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2007 NISSAN ALTIMA. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS CRACKING AND MELTING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701733March 25, 2015
TIRES, STEERING, STRUCTURE:BODY, AIR BAGS
I WAS TRAVELING WITH 2 SMALL CHILDREN ON A STRAIGHT WAY ON HWY AND THE FRONT TIRE BLEW IN THE SIDEWALL OF MY MICHELIN TIRE. I WAS PULLED ACROSS THE OTHER LANE INTO A DITCH STRIKING A STONE CULVERT AFTER GOING AIRBORNE. I HAD PURCHASED A SET OF MICHELIN TIRES AND THEY WERE A 70,000 MILE TIRE AND HAD 23,000 MILES ON THEM WHEN THIS OCCURRED. AFTER INVESTIGATION IT WAS DETERMINED A BLOWOUT AS THERE WAS NO DAMAGE TO WHEEL INDICATION OF ROAD HAZARD THAT WOULD HAVE CAUSED THIS TYPE OF DAMAGE TO TIRE. IN OTHER WORDS, THE TIRE AND WHEEL WERE IN PERFECT CONDITION OTHER THAT THE BLOWN PART IN THE SIDEWALL AND IF I WOULD HAVE HIT SOMETHING HARD ENOUGH TO CAUSE THE TIRE THAT TYPE OF DAMAGE, THEY SAID IT WOULD HAVE DEFINITELY AFFECTED MY WHEEL. THE TIRE HAD TO BE DEFECTIVE AS THERE IS REPORTS ARE ALL OVER INTERNET THAT THESE INCIDENTS ARE OCCURRING WITH MICHELIN TIRES. BUYER BEWARE! MY CAR WAS A TOTAL LOSS. I AM WITHOUT WORK AND WITHOUT A CAR NOW. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10701748March 25, 2015
ELECTRICAL SYSTEM, STEERING
I HAD NO ELECTRICAL SERVICE IN THE VEHICLE AT ALL, THE IGNITION WOULD NOT TURN ON THE STEERING WHEEL WAS LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701781March 25, 2015
ENGINE
I HAVE A 2009 NISSAN ALTIMA 2.5L. I'VE HAD THE CAR FOR ABOUT 6 YEARS NOW, AND MY MILEAGE IS ABOUT 81500 KM. IT HAS AN AUTOMATIC TRANSMISSION. AFTER DRIVING FOR ABOUT 5 MINUTES, I HAD SLOWED DOWN TO ENTER A TURNING LANE, AND MY CAR STALLED IN THE MIDDLE OF TRAFFIC AND EVERYTHING SHUT OFF WHILE DRIVING. I WAS ABLE TO RESTART THE CAR AFTER. THANK GOODNESS THERE WAS NO CAR BEHIND ME. I BROUGHT MY CAR INTO NISSAN DEALERSHIP TO GET IT CHECKED OUT. THEY TOLD ME THE CRANKSHAFT HAD TO BE REPLACED. I READ ONLINE THAT THERE HAS BEEN THE SAME ISSUE IN MULTIPLE NISSAN ALTIMAS AND THAT THERE HAS BEEN RECALLS FOR IT. I ASKED NISSAN ABOUT IT AND THEY SAID MY CAR YEAR DOES NOT QUALIFY UNDER THE RECALL AND THAT IT WILL NOT BE COVERED UNDER THE RECALL. IT WILL COST ME ~$400 PLUS FOR PARTS AND LABOR TO GET IT REPLACED AND REPROGRAMMED. I DON'T UNDERSTAND WHY IT CANNOT BE COVERED UNDER THE RECALL. THE SAME PROBLEM FULLY DESCRIBED IN THE RECALL IS HAPPENING TO MY CAR AND MY CAR IS ALSO A NISSAN ALTIMA. THE RECALLS WERE SPECIFICALLY FOR 2002-2006 YEARS. MINE IS 2009. MANY OTHER OWNERS HAVE REPORTED THE SAME PROBLEM ONLINE WITH THEIR 2009 MODEL. SO I DON'T UNDERSTAND WHY IT IS NOT INCLUDED IN THE RECALL. IT IS VERY DANGEROUS TO BE DRIVING AND HAVING YOUR CAR SHUT OFF IN THE MIDDLE OF THE ROAD. THEY SHOULD MAKE THIS AN OFFICIAL RECALL FOR THE 2009 MODEL AND GIVE EVERYONE A REFUND FOR THE COSTS THAT WE HAVE HAD TO PAY OUT OF POCKET FOR A RECURRING PROBLEM THAT NISSAN HAS WITH THEIR ALTIMAS. [FROM EDMONTON, ALBERTA, CANADA]. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701301March 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD INTERMITTENTLY ILLUMINATE INDICATING THAT THE AIR BAG SYSTEM WAS NOT ACTIVATED ALTHOUGH THE PASSENGER WAS SEATED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE OCCUPANT CLASSIFICATION SYSTEM SOFTWARE. THE SOFTWARE WAS UPDATED BUT THE FAILURE CONTINUED TO INTERMITTENTLY OCCUR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701307March 24, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I CAME TOO A STOP SIGN. I PROCEEDED TO MAKE A RIGHT TURN AS I ACCELERATED I HEARD WHAT SOUNDED LIKE A GUNSHOT. THE SUNROOF APPARENTLY EXPLODED AND IT RAINED GLASS ON ME. I WAS SHOCKED I PULLED OVER AND LOOKED THROUGHOUT CAR LOOKING FOR A OBJECT THINKING IT WAS THROWN AT THE CAR. I EXITED LOOKED FOR PHYSICAL DAMAGE BESIDES THE SHATTERED ROOF. NOTHING WAS SCRATCHED OR DENTED. I LOOKED AT THE ROOF I NOTICED THE GLASS SHATTERED UPWARD. IT LOOKED LIKE IT EXPLODED INSIDE OUT. I LOOKED UP ONLINE AND SEE THIS HAPPENS MORE THEN I THOUGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701353March 24, 2015
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2005 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED AND THERE WAS SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT LIFTED THE HOOD AND THE ENGINE WAS ON FIRE. THE ENTIRE WARNING PANEL ILLUMINATED. THERE WERE NO INJURIES REPORTED OR MEDICAL ATTENTION REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10701384March 24, 2015
AIR BAGS
THE LIGHT THAT INDICATES MY PASSENGER FRONTAL AIR BAG WILL NOT DEPLOY IS COMING ON WHEN A NORMAL SIZED ADULT IS IN THE FRONT SEAT. APPARENTLY, THIS IS TIED TO A SENSOR WHICH IS SUPPOSED TO DISABLE THE AIR BAG IF SOMEONE HAS A SMALL CHILD (BETWEEN 30 LBS AND 80 LBS) IN THE FRONT SEAT DUE TO THE INCREASED RISK OF INJURY WITH AN AIRBAG DEPLOYMENT. WHEN I FIRST BOUGHT THE CAR, IT HAPPENED APPROXIMATELY 10% OF THE TIME I HAD AN ADULT IN THE FRONT SEAT. I HAVE TAKEN MY VEHICLE INTO THE NISSAN DEALERSHIP TWICE FOR THIS ISSUE. ONCE I WAS TOLD THAT IT WAS INSPECTED WITH NO ISSUES FOUND. AND THE SECOND TIME, THE DEALERSHIP PERFORMED A RE-PROGRAMMING OF THE COMPUTER ACCORDING TO A TSB FROM NISSAN THAT THEY HAD ON FILE. SINCE THE RE-PROGRAMMING WAS DONE, THE FREQUENCY HAS INCREASED TO ROUGHLY 30% OF THE TIME AN ADULT IS IN THE FRONT SEAT. THE SIZE OF THE PASSENGER IS IRRELEVANT. IT HAPPENS EQUALLY OFTEN WHEN MY 135 LB WIFE IS IN THE FRONT SEAT AS IT DOES WHEN MY DAD OR FATHER-IN-LAW (BOTH ROUGHLY 180 LBS - 200 LBS) ARE IN THE FRONT SEAT. I LOVE THE CAR, BUT THIS SAFETY ISSUE NEEDS TO BE ADDRESSED. THE PREVIOUS RECALL/TSB HAS NOT RESOLVED OR EVEN IMPROVED THE ISSUE. IT ACTUALLY MADE IT WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701370March 24, 2015
AIR BAGS
MY NISSAN DEALER SUPPOSEDLY SAID THEY FIXED A FAULTY PASSENGER AIR BAG SENSOR. SINCE THE "FIX" THE SENSOR IS SHOWING THAT THERE IS NO PASSENGER IN THE SEAT WHEN IN FACT THEIR IS SOMEONE RIDING THERE. WHEN I WENT FOR MY LAST ROUTINE OIL CHANGE ABOUT THREE WEEKS AGO, I LET THEM KNOW OF THE PROBLEM BUT THEY SAID THAT I WOULD HAVE TO COME BACK AND SCHEDULE A DIFFERENT APPOINTMENT TO HAVE THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701415March 24, 2015
AIR BAGS
I NOTICED THAT THE AIR BAG INDICATOR LIGHT CAME ON (INDICATING NO ONE WAS IN THE PASSENGER SEAT) WHEN AN ADULT WAS SITTING IN THE SEAT. I CALLED THE DEALER AND ALSO HEARD THAT THERE WAS A RECALL. DEALER TOLD ME THAT A FIX WAS UNKNOWN AT THE TIME AND THAT I SHOULD WAIT FOR A RECALL NOTICE. I RECEIVED A RECALL NOTICE MANY MONTHS LATER. I TOOK THE CAR IN AND SOMETHING WAS ADJUSTED/FIXED PER THE DEALER BUT PROBLEM WAS NOT RESOLVED. I WAS TOLD THAT I PROBABLY WAS NOT SITTING IN THE SEAT CORRECTLY OR I WAS UNDER WEIGHT. NEITHER ARE TRUE. DEALER RETESTED AND SAID NOTHING WAS WRONG BUT I STILL HAVE THE PROBLEM WITH THE INDICATOR LIGHT. I DO NOT FEEL CONFIDENT THAT THE PASSENGER SIDE AIR BAG WOULD DEPLOY IF I HAD AN ACCIDENT. PROBLEM IS INTERMITTENT. I HEARD RECENTLY ON TV THAT OTHER PEOPLE LIKE ME WERE STILL COMPLAINING. I THOUGHT YOU SHOULD KNOW THAT THIS PROBLEM MAY BE MORE WIDESPREAD SINCE I AM ALSO EXPERIENCING IT. HOPE I NEVER HAVE AN ACCIDENT IN THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701453March 24, 2015
AIR BAGS
THIS IS THE FOURTH TIME THE PASSENGER AIR BAG SENSOR LIGHT CAME ON WITH AN ADULT IN THE SEAT. NISSAN HAS ATTEMPTED TO FIX IT NUMEROUS TIME WITHOUT SUCCESS. I QUESTION WHETHER THE BAG WILL GO OFF IN AN ACCIDENT. I WAS TOLD BY THE LOCAL DEALER THAT I SHOULD CALL CORPORATE AND RECORDED THE COMPLAINT. THEY SAID THEY WOULD GET BACK TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701189March 23, 2015
SUSPENSION
THE REAR SWAY BAR BROKE WHILE DRIVING UNDER NORMAL CONDITIONS. IT PROMPTED ME TO GET ONLINE TO SEE IF THERE WERE ANY PROBLEMS WITH THIS ISSUE. IT SEEMS THAT THERE IS AN ENGINEERING DEFECT IN THE PRODUCT AS THOUSANDS OF ALTIMA OWNERS HAVE ATTESTED TO THE SAME PROBLEM WITH THE SWAY BAR. AND, THEY ALL SEEM TO BREAK IN THE SAME PLACE. WHY IS THIS NOT A RECALL ISSUE? IT'S CERTAINLY DANGEROUS ENOUGH DRIVING DOWN THE ROAD WITH A PIECE OF PIPE HANGING DOWN DRAGGING ON THE ROAD. I DO NOT UNDERSTAND WHY NISSAN IS NOT HELD TO A HIGHER STANDARD OR EXPECTATION, AND WHY SO MANY OWNERS ARE HAVING TO PAY TO GET A DEFECTIVE ENGINEERED PRODUCT FIXED. COME ON GUYS...DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS KILLED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701228March 23, 2015
AIR BAGS
AIR BAG LIGHT STILL DOESN'T WORK PROPERLY. AN ADULT CAN BE SITTING IN THE PASSENGER AND IT COMES ON, AT TIMES NO ONE CAN BE IN THE SEAT AND IT STILL STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701237March 23, 2015
AIR BAGS
HELLO, I HAVE TAKEN MY BRAND NEW NISSAN ALTIMA 2014 4 TIMES TO THE DEALERSHIP FOR THE PROBLEM NISSAN HAS BEEN HAVING. WHEN THERE IS SOMEONE OVER THE WEIGHT LIMIT SITTING IN THE PASSENGER SIDE THE AIR BAG LIGHT THAT INDICATES IF ITS ON OR OFF DOES NOT COME OFF. STATING THAT THE AIRBAG IS OFF EVEN THOUGH SOMEONE IS SITTING IN HE PASSENGER SIDE WITH THE WEIGHT REQUIREMENT. IT ALL STARTED ON 11/10/14 AND WAS TOLD NOTHING WAS WRONG, TOOK IT AGAIN ON 1/14/15 AND THEY SAID THEY FOUND A CODE ( B00A0-00) INDICATING THE AIRBAG WOULD TURN OFF. THEY TOLD ME THEY FIXED THE PROBLEM BY REPLACING THE SENSOR AND CONTROL UNIT AND PERFORMED ZERO POINT RESET. THE PROBLEM CAME BACK AGAIN ON 2/3/15 AND WAS TOLD THAT THERE IS NOTHING WRONG AND THAT IF IT HAPPENS JUST PULL OVER AND TURN OFF THE CAR UNTIL THE LIGHTS TURN OFF AND DOES NOT COME BACK ON. TOOK IT AGAIN FOR THE SAME PROBLEM IN MARCH AND WAS TOLD THAT THEY COULD NOT DO NOTHING EVEN THOUGH THEY KNEW IT WAS NOT WORKING AS INTENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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