Nissan Altima Complaints

15,602 consumer complaints on file.

#10711954April 21, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE ENTIRE DASHBOARD MELTED WITH A STICKY SUBSTANCE AND CAUSED A GLARE ON THE WINDSHIELD, WHICH DISTORTED THE VISION WHENEVER DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE. UPDATED 6/3/15*CN UPDATED 10/06/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711995April 21, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 03V251000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE SERVICE ENGINE WARNING LAMP REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE OIL WAS CONSTANTLY LOW AND HAD TO BE REFILLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE 02 SENSOR, BUT THE FAILURE RECURRED. WHILE TRAVELING, THE VEHICLE HESITATED AND THE CONTACT HAD TO APPLY THE BRAKE PEDAL AND THE ACCELERATOR PEDAL TO KEEP THE VEHICLE FROM STALLING. THE CONTACT WAS NOT ABLE TO GET THE VEHICLE TO RESTART AFTER EXITING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO DIAGNOSED THAT THE PRE-CATALYST OVERHEATED, WHICH CAUSED THE CATALYST SUBSTRATE PARTICLES TO FLOW INTO THE ENGINE. THE MECHANIC ALSO DIAGNOSED THAT THE CYLINDER WALLS FAILED CAUSING OIL CONSUMPTION, WHICH LEAKED INTO THE SPARK PLUGS CAUSING DAMAGES. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WOULD NOT PROVIDE A REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 8/19/15*CN UPDATED 10/06/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712008April 21, 2015
VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL BECAME STUCK CAUSING UNWANTED ACCELERATION.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10712096April 21, 2015
SEAT BELTS
THE SEATBELTS ON MY 2014 NISSAN ALTIMA ARE EXTREMELY DIFFICULT TO LATCH. RECEIVING END RETRACTS BELOW THE SEAT LEVEL WHEN YOU TRY TO LATCH IT. CONTACTED NISSAN CORPORATION THEY TOLD ME TO BRING IT TO MY DEALER WHICH WAS ROUTE 23 AUTO MALL, BUTLER NEW JERSEY. BROUGHT IT IN TODAY TO BE CHECKED AND THEY TOLD ME NOTHING IS WRONG WITH THE LATCHING MECHANISM OF THE SEATBELT. VERY DANGEROUS SITUATION. WILL NEVER LEASE/BUY ANOTHER ALTIMA AGAIN. HAD A 2010 ALTIMA AND HAD NO PROBLEMS WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706633April 20, 2015
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR WHEN MY CAR SHUTOFF ALL OF A SUDDEN. I WAS NOT ABLE TO GET IT STARTED AND CARS WERE WHIZZING BY ME . FINALLY AFTER SEVERAL TRIES THAT SEEMED LIKE FOREVER, THE CAR STARTED AND I TOOK THE FIRST EXIT OFF THE HIGHWAY. THEN ONCE I MADE IT OFF THE HIGHWAY THE CAR CHECK ENGINE LIGHT CAME ON. I MADE IT BACK HOME BUT THE CAR WOULD NOT START PROPERLY. IT COMES ON AND THEN SHUTOFF OR STAYS ON FOR A FEW MINUTES AND THEN MAKES A SOUND LIKE ITS GOING TO CUTOFF IF YOU PUT IT IN GEAR. FINALLY HAD THE CAR CHECKED AND WAS TOLD IT WAS THE CAMSHAFT/CRANKSHAFT SENSORS BASED ON THE CODES. MY FAMILY COULD HAVE BEEN KILLED IF THIS WOULD HAVE HAPPENED DURING RUSH HOUR. SOMETHING NEEDS TO BE DONE. THESE PARTS SEEM TO CONTINUOUSLY GO BAD AND ENDANGER THE SAFETY OF EVERYONE. I HAVE LESS THAN 70,000 MILES ON THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706681April 20, 2015
STEERING
MY 2009 NISSAN ALTIMA DID NOT START ONE MORNING AS I NEEDED TO GO IN TO WORK. I CALLED NISSAN IN LIBERTYVILLE IL AND I WAS TOLD THE IT WAS PROBABLY THE STEERING COLUMN LOCKING ISSUE THAT NEEDED TO BE ADDRESSED. I PROVIDED THEM THE VIN NUMBER AND THEY SAID IT WAS STILL UNDER WARRANTY SO IT WOULD BE COVERED 100% IF THAT WAS THE ISSUE. ONCE AT THEIR SHOP THEY DETERMINED IT WAS THE STEERING COLUMN LOCKING ISSUE BUT SWITCHED THEIR STORY AND SAID IT NO LONGER WAS UNDER WARRANTY. I CALLED NISSAN AND THEY CONFIRMED THE WARRANTY EXPIRED 4 MONTHS PRIOR TO THE DATE OF MY NISSAN BREAKING DOWN. AFTER FURTHER COMPLAINTS AND APPEALS TO NISSAN CUSTOMER SERVICE I WAS FORCED TO REPLACE THE PART WHICH COST ME $850 IN REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706493April 19, 2015
STRUCTURE
THE DASHBOARD HAS BEGAN TO SEEP LIQUID OUT OF THE RUBBER THAT THEY USE AND IS MAKING THE GLARE FROM THE DASH ON THE WINDSHIELD EXTREMELY DANGEROUS TO DRIVE. IT IS DIFFICULT TO SEE DURING THE DAY WITH THE GLARE AND COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706514April 19, 2015
STRUCTURE:BODY
THE FLOOR BOARDS ARE RUSTED THROUGH ON MY 2005 NISSAN ALTIMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706533April 19, 2015
STRUCTURE:BODY
I DISCOVERED BOTH FLOOR PAN/BOARDS UNDER THE DRIVERS AND PASSENGERS SIDE OF THE VEHICLE WAS RUSTED THROUGH. I HAD BEEN TRACKING THE PROBLEM FOR ABOUT 4 YEARS, I FINALLY HAD TO PURCHASE BOTH NEW FLOOR PANS $171.00 EACH AND HAVE THEM REPLACED BY A PROFESSIONAL REPAIR SHOP AFTER OI REMOVED THE INTERIOR AND REINSTALLED IT ONCE THE REPAIR WAS ACCOMPLISHED AT A PRICE OF $799,00. THE ONLY THING HOLDING THE FLOOR IN PLACE PRIOR TO REPAIR WAS THE SOUND PROOFING UNDER THE CARPET. THE POOR RELIEF OR DRAINING OF WATER UNDER THE VEHICLE WAS A DIRECT RESULT OF THIS VEHICLES PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706536April 19, 2015
STRUCTURE
FLOOR BOARDS ARE ROTTED ALL THE WAY THROUGH. THEY BOTH NEED REPLACMENT IT'S A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706548April 19, 2015
LATCHES/LOCKS/LINKAGES
THE DRIVERS POWER LOCK HAS STOPPED WORKING, BOTH OPENING AND CLOSING. THIS LEAVES THE DRIVERS DOOR LOCK IN A DIFFERENT STATE THAN THE OTHERS. THIS IS A SAFETY HAZARD BECAUSE IT GIVES A FALSE SENSE OF SECURITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706203April 17, 2015
VISIBILITY/WIPER
DRIVING HOME AT 4PM, THE GLARE FROM MY DASHBOARD AFFECTED MY VISION. WHEN I TOUCHED THE DASHBOARD, IT WAS MELTING AND STICKY. THIS WAS CAUSING THE GLARE ON MY WINDSHIELD AFFECTING MY OUTWARD VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706204April 17, 2015
ENGINE
IN THE PAST 2.5 YEARS I'VE HAD TO REPLACE 2 COILS ON 2 DIFFERENT CYLINDERS, AND 2 DIFFERENT CRANKSHAFT POSITION SENSORS AS WELL. EACH TIME IT'S COST ME UPWARDS OF $300 EACH INCIDENT. A REVIEW OF THE INTERNET WEBSITE FOR COMPLAINTS FROM NISSAN DRIVERS OF THE SAME VEHICLE MAKE/MODEL/YEAR INDICATES THAT OTHERS HAVE ALSO RUN INTO THESE ISSUES WITHOUT ANY RECOMPENSE. SOME EVEN HAD THEIR CARS STALLING OUT WHILE DRIVING, WHICH IS OBVIOUSLY A SAFETY CONCERN. "LUCKILY" (AND NOTE THAT I USE THE TERM IN QUOTES), MY EXPERIENCE HAS BEEN THAT THE ENGINE STARTS RUNNING ROUGH, FEELING LIKE ON JUST 3 OF ITS 4 CYLINDERS, THEN THE "SERVICE ENGINE SOON" LIGHT COMES ON. IT WAS THEN ALWAYS OBVIOUS SOMETHING WAS REALLY WRONG. Q: WHY WASN'T THIS A RECALL ITEM FOR THE NISSAN ENGINE? P.S. I HAVE LESS THAN 60K MILES ON MY CAR AND IT'S IN PRISTINE CONDITION AND ALWAYS GARAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706251April 17, 2015
ENGINE
I WAS DRIVING MY CAR AND ENGINE JUST CUT OFF COMPLETELY WITH NO SYSTEM WARNINGS OR ANYTHING. INITIALLY, I THOUGHT THIS WAS A FLUKE AND SOMETHING I HAD DONE. CAR STARTED BACK IMMEDIATELY. AS A RESULT, I THOUGHT NOTHING ELSE OF IT UNTIL THE CAR DID THE SAME THING AGAIN WHILE I WAS STOPPED AT A RED LIGHT LATER THE SAME DAY (AGAIN THERE WERE NO WARNING LIGHTS ON CONTROL PANEL. THIS HAS OCCURRED ON 2 OTHER OCCASIONS. CAR WAS TAKEN TO REPAIR SHOP WERE NOTHING WAS FOUND WRONG. SINCE THEN I HAVE HAD TROUBLE WITH THE POSITIVE BATTERY CABLE CONNECTION. UNSURE IF THE TWO ARE RELATED. NEEDS FURTHER INVESTIGATION AS THIS IS POTENTIALLY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706322April 17, 2015
STEERING, ELECTRICAL SYSTEM
MY CAR WOULDN'T START AFTER WORK AND COULDN'T FIGURE OUT WHAT WAS WRONG, UNTIL I SEARCHED THE INTERNET FOR SOME HELP, AND FOUND THAT THIS IS A KNOWN PROBLEM WITH ALTIMA'S FROM 2009 2010. I CONTACTED CORPORATE NISSAN, WHO INFORMED ME THAT THE WARRANTY EXPIRED TWO MONTHS AGO, EXACTLY, AND I WOULD HAVE TO HAVE IT DIAGNOSED BY A NISSAN BEFORE THEY CONSIDER COVERING FAULTY PARTS. MY CAR WAS TOWED TO THE NISSAN REPAIR, WHO CONFIRMED THAT THE POWER STEERING LOCK WAS FAULTY AND NEEDED TO BE REPLACED FOR $1020.00. NISSAN MECHANIC SAID THAT IT IS A KNOWN PROBLEM WITH 2009 AND 2010 ALTIMA'S. I REPORTED BACK TO CORPORATE, WHO SAID THEY WOULD "INVESTIGATE" MY CLAIM, AND ASSURED I WOULD BE CONTACTED TWO DAYS AGO. NEVER RECEIVED A CALL, DESPITE SEVERAL ATTEMPTS TO REACH THEM, AND CONVENIENT FOR NISSAN THAT THE DEPARTMENT I NEED DOESN'T HAVE AN AVAILABLE TELEPHONE NUMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706309April 17, 2015
STEERING, ELECTRICAL SYSTEM
MY CAR WOULDN'T START AFTER LEAVING WORK, COULDN'T FIGURE OUT WHAT WAS WRONG, UNTIL I DID A GOOGLE SEARCH. I CONTACTED CORPORATE NISSAN, WHO INFORMED ME THAT THE WARRANTY EXPIRED TWO MONTHS AGO, EXACTLY, AND I WOULD HAVE TO HAVE IT DIAGNOSED BY A NISSAN REPAIR BEFORE THEY CONSIDER COVERING FAULTY PARTS. I HAD MY CAR TOWED TO THE NISSAN REPAIR, WHO CONFIRMED THAT THE POWER STEERING LOCK WAS FAULTY AND NEEDED TO BE REPLACED FOR $1020.00. NISSAN MECHANIC SAID THAT IT IS A KNOWN PROBLEM WITH 2009 AND 2010 ALTIMA'S. I REPORTED BACK TO CORPORATE, WHO SAID THEY WOULD "INVESTIGATE" MY CLAIM, AND ASSURED I WOULD BE CONTACTED TWO DAYS AGO. NEVER RECEIVED A CALL, DESPITE SEVERAL ATTEMPTS TO REACH THEM, AND CONVENIENT FOR NISSAN THAT THE DEPARTMENT I NEED DOESN'T HAVE AN AVAILABLE TELEPHONE NUMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706375April 17, 2015
AIR BAGS
`DRIVING FROM A CUSTOMER BUSINESS MY RED LIGHT FOR SUPPLEMENTAL AIR BAG CAME ON . I TOOK THE CAR TO THE LOCAL DEALER AND THEY DIAGNOSED AND ORDERED A AIR BAG MODULE. WHEN PART CAME IN ON APRIL 13TH 2015 WITH MILES OF 11276 DEALER REP SAID THAT THE MODULE DID NOT TURN RED LIGHT OFF. SERVICE ORDERED A DRIVER AIR BAG MODULE AND INSTALLED THIS ON MILES 11738, APRIL 17TH,2015, RED LIGHT STILL ON. INFORMED ME THERE IS ONLY ONE MORE PART THEY CAN PUT ON IT IS CALLED A NEW CABLE..CAR IS NEW AND UNDER WARRANTY, BOOK SAYS IF LIGHT IS RED THAT THE AIR BAGS WILL NOT DEPLOY, CALLED SERVICE ON AFTERNOON OF APRIL 17TH AND SUGGESTED THEY GIVE A LOANER TO ME IF THIS CAR WAS NOT SAFE TO DRIVE . SERVICE SAID IT WAS SAFE, JUST THAT THE LIGHT IS ON.I DRIVE 100- 300 MILES A DAY IN THIS CAR AND IF THE RED LIGHT IS ON THE SERVICE MANUAL SAYS THIS IS DANGEROUS, HOWEVER THE DEALER REFUSES TO OFFER A LOANER CAR, SERVICE REP SAID THE AIR BAGS WOULD STILL WORK AND THAT THE LIGHT JUST WILL NOT GO OFF. I HAVE TAKEN THIS CAR IN THREE TIMES IN THREE WEEKS AND THE LIGHT IS STILL RED..I AM TO TAKE THIS BACK NEXT WEEK TO HAVE A CABLE INSTALLED AS PER INVOICE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706389April 17, 2015
AIR BAGS
HELLO THERE I HAVE A NISSAN ALTIMA AND TOOK IT TO GET A DIAGNOSIS AND THEY SAID IT WAS THE PASSENGER SEAT CUSHION/OCS SENSOR. THEY SAID WE BROKE THE SENSOR WITH A WATER BOTTLE. I SAID OKAY BECAUSE I DIDN'T KNOW BETTER. AFTER DOING SOME RESEARCH I FOUND OUT THAT THE SENSOR IS INSIDE THE CUSHION SEAT SO HOW COULD A WATER BOTTLE REACH THAT SENSOR. IT DOESN'T ITS SELF EXPLANATORY THEIR CAR CAME DEFECTIVE. I'M PARALYZED FROM THE WAIST DOWN. IF I GET IN AN ACCIDENT THE ONES THAT ARE GOING TO BE HELP RESPONSIBLE IS NISSAN BECAUSE THEY SOLD ME A DEFECTIVE CAR. I HAVE THE RIGHT TO FILE ACTION AGAINST YOUR GUYS BEHALF. IF YOU LOOK AT HOWSTUFFWORKS.COM IT WILL SHOW YOU EXACTLY WHAT I'M TALKING ABOUT. I DO NOT HAVE $550 EXTRA FOR THEIR MISTAKE. THANK YOU AND HOPE YOU GUYS TAKE CAR OF IT. ALSO I BOUGHT THIS CAR BRAND NEW 7000 MILES ON IT OCTOBER 9TH, 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706390April 17, 2015
STRUCTURE:BODY
FLOOR BOARD RUSTED THROUGH ON THE PASSENGER SIDE OF THE VEHICLE ...APPARENTLY A COMMON PROBLEM THAT OTHER NISSAN ALTIMA OWNERS ARE RUNNING INTO ... THE HOLE IS ABOUT 20" IN DIAMETER AND THE CARPET IS FALLING THRU THE BOTTOM AT THIS POINT ... THERE HAS BEEN A SEGMENT ON NBC NEWS ABOUT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705998April 16, 2015
ENGINE
2.5L ENGINE S MODEL NISSAN ALTIMA. 2002-2003 HAS WELL DOCUMENTED BLOGS AND COMPLAINTS OF EXCESSIVE OIL USE. CAUSES ARE ANY THING TO POOR DESIGN VALVE SEALS TO DUST KICK BACK FROM OVERHEATED CATALYTIC CONVERTOR INTO PISTON/CYLINDER AREA CAUSEING RING FAILURES AS WELL. THIS CURRENT VEHICLE HAS TO BEEN DIAGNOISISED BY A NISSAN DEALER. IT BURNS 2 QUARTS OF OIL PER 160MILES. THE DEALER RECOMMENDS A NEW ENGINE AND NEW CATALYTIC CONVERTOR. THE REGIONAL NISSAN MANAGER CHRIS STATES NISSAN WILL NOT ASSIST IN ANY WAY TO REPLACE/REPAIR THESE ITEMS BECAUSE WE HAVE NOT OWNED THE VEHICLE LONG ENOUGH. THE CAR IS WORTH $3800. THE ENGINE +CONVERTOR+ LABOR IS OVER THE VALUE OF THE CAR. SOME ONE HIGH UP SOMEWHERE DROPPED THE ROYAL BALL ON RECALLING THIS ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Altima