Nissan Altima Complaints

15,602 consumer complaints on file.

#10760858September 1, 2015
ENGINE
SPEED WENT FROM 70 TO 60 MILES PER HOUR, IT JUST DROP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760893September 1, 2015
STEERING
I WAS PARKED AT A STORE AND THE CAR WOULDN'T START. I LOOKED UP A TEMPORARY FIX AND WAS ABLE TO GET THE VEHICLE STARTED. ONCE I GOT HOME, I RESEARCHED THE PROBLEM AND DISCOVERED THAT NISSAN KNEW WHAT THE ISSUE WAS: THE STEERING LOCK ASSEMBLY WAS MALFUNCTIONING. THIS IS AN INTERMITTENT PROBLEM. IT CAN OCCUR ANYWHERE OR ANY TIME. NISSAN EXTENDED THE WARRANTY (JUST FOR THAT PART) 6 YEARS. THE DEALERSHIP INFORMED ME THAT THEY WOULDN'T HONOR THE EXTENDED WARRANTY UNLESS THEY COULD DUPLICATE THE FAULT...AND THEY WOULD CHARGE AN $80.00 FEE...JUST FOR A MECHANIC SITTING IN THE CAR AND STARTING IT. AND IF I WANTED TO HAVE THE WORK DONE ANYWAY, IT WOULD COST APPROXIMATELY $1200.00. OBVIOUSLY, I DIDN'T LEAVE THE VEHICLE WITH THEM SINCE I KNEW IT WOULD START AT THAT TIME. THE PROBLEM IS, FROM EVERY COMMENT ABOUT THE PROBLEM ON NISSAN BOARDS, FROM WHAT THE NISSAN DEALERSHIP ITSELF SAID, THIS IS AN INTERMITTENT PROBLEM. SO THE NEXT TIME IT HAPPENS I COULD BE AT WORK LATE AT NIGHT. I COULD BE DRIVING ACROSS TEXAS AND STOP FOR GAS, THEN I'M STUCK AT A GAS PUMP UNABLE TO SHIFT INTO NEUTRAL TO MOVE THE CAR. I (OR MY WIFE) COULD GET STUCK ANYWHERE WHEN THIS PROBLEM OCCURS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761573September 1, 2015
SUSPENSION, AIR BAGS, STEERING, VEHICLE SPEED CONTROL
I HAVEN'T BEEN HAPPY SINCE I HAD MY CAR, WHICH I PURCHASED IN 2012 WITH 45, 0000 MILES AT THE TIME OF PURCHASE. I COMPLAINED ABOUT SO MANY THINGS EVERY OTHER MONTH I WAS GOING TO GET IT CHECKED. WHEN YOU HIT A BUMP YOU CAN HERE SOMETHING LOOSE UNDERNEATH THE FRONT END OF COURSE I SEEMED LIKE THE ONLY CRAZY ONE HEARING THE NOISE. THEN WHEN I TOOK IT BACK AGAIN I WAS TOLD THE SWAY BAR ARMS NEED TO BE REPLACED WHEN THIS WAS A PROBLEM WHEN I FIRST PURCHASED THE CAR THEY JUST IGNORED NOW MY WARRANTY IS EXPIRED . THE STEERING LOCK WAS ONE ISSUE AND I WAS TOLD THROUGH THE DEALERSHIP THAT THERE WAS NOT A RECALL ON MY CAR. UNTIL I CONTACTED YOU GUYS I WAS TOLD THAT THERE WAS A RECALL. NOW WHEN I DRIVE THE CAR AT A CERTAIN SPEED IT STARTS WINING AND SLOWS DOWN TO 60 MPH WITH THE GAS PEDAL TO THE FLOOR I AM FURIOUS BECAUSE I WAS TRAVELING ON THE INTERSTATE 4 DIFFERENT TIMES GOING OUT OF TOWN AND THIS HAPPENED. SOMEONE COULD HAVE RAN INTO THE BACK OF ME. I CHANGED OUT THE AIR FILTER THINKING THAT MAY HAVE BEEN THE PROBLEM BUT NO IT CONTINUED. ALSO SOMETIMES THE CAR WOULDN'T START I WAS TOLD BY NISSAN I NEEDED A NEW BATTERY AND I HAD IT CHECKED BY SOMEONE ELSE THEY SAID THE BATTERY WAS FINE. THE PASSENGER SENSOR LIGHT STAYS ON WHEN AN ADULT IS SITTING THERE. NOW MY SISTER 2013 NISSAN ALTIMA TRANSMISSION IS GONE AND SHE ONLY HAD THE CAR ALMOST TWO YEARS AND WE WERE COMPLAINING ABOUT THE ISSUE WITH THE CAR GOING A CERTAIN SPEED AND MAKING NOISE. I WENT TO NISSAN AND THEY TOLD ME MY CAR CAN BE PUT ON THE MACHINE, BUT I WOULD HAVE TO PAY TO HAVE IT CHECKED. TOO MANY PEOPLE HAVING THE SAME PROBLEMS WITH THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760430August 31, 2015
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS A LOUD RATTLING NOISE AND VIBRATION COMING FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V371000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760353August 31, 2015
ELECTRICAL SYSTEM, ENGINE
I HAVE A NISSAN ALTIMA (2011) AND MY SISTER HAS A NISSAN MURANO (2013?). BOTH CARS REMAIN RUNNING WHEN THE "SMART KEY" IS REMOVED. MY CAR BEEPS 3 TIMES IF I GET OUT WITH THE KEY WHEN IT IS RUNNING, BUT NOT MUCH NOTIFICATION. I HAVE NOT HAD A PROBLEM YET, BUT MY SISTER, IN HER 80'S, HAS LEFT HER CAR RUNNING FOR HOURS FREQUENTLY SINCE SHE BOUGHT THE MURANO (AT LEAST 5 TIMES). WE BOTH KEEP OUR CARS IN A CLOSED IN BASEMENT AND IF LEFT RUNNING COULD BE DEADLY. OUR BEDROOMS ARE DIRECTLY OVER THE GARAGE. IT SEEMS LIKE A SIMPLE TIMER COULD BE USED TO TURN THE CAR OFF IF THE KEY IS REMOVED FOR MORE THAN 5 MINUTES. AN OVER RIDE COULD BE PUT ON THE OPTION IF THE OWNER WANTS IT TO RUN LONGER FOR WINTER WARM-UPS OR WHATEVER. THE SOONER THE AUTO COMPLEX FIXES THIS THE FEWER RECALLS IN THE FUTURE. I REALLY WORRY ABOUT MY SISTER AND OTHERS NOT AS TECH SAVVY OR MAYBE WITH MEMORY/ATTENTION ISSUES. THE INCIDENT DATE ABOVE IS CLOSE TO THE DATE THAT I BOUGHT THE CAR NEW, SINCE THIS ISSUE EXISTED THE DAY THAT I BOUGHT IT. I WAS NOT AWARE OF THE DANGER UNTIL MY SISTER REPEATEDLY LEFT HERS RUNNING UNKNOWINGLY. I'M SURE THAT YOU ARE AWARE THAT THIS PROBLEM MAY NOT BE NISSAN SPECIFIC AND ALL COMPANIES WILL NEED TO FIX IT. THANK YOU FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760383August 31, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 NISSAN ALTIMA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE AND THE MECHANIC OBSERVED THAT THERE WAS NO OIL IN THE VEHICLE. THE MECHANIC ADDED OIL TO THE VEHICLE. THE CONTACT MENTIONED THAT THE OIL HAD TO BE REFILLED EVERY TWO WEEKS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759948August 28, 2015
VISIBILITY/WIPER, UNKNOWN OR OTHER
I LIVE IN CENTRAL FLORIDA AND OWN A 2008 NISSAN ALTIMA COUPE. MY DASHBOARD BEGAN TO REFLECT A REAL BAD GLARE WHILE MY HUSBAND DRIVES. HE IS THE PRIMARY DRIVER AS I AM NOT. HE HAS COMPLAINED ABOUT IT AS WELL BUT IT IS EVIDENT THAT HE SEES THE GLARE AS I SEE IT AS WELL. COME TO FIND OUT I HAVE A MELTING DASHBOARD PER NISSAN AUTO TECHNICIANS. IT IS GOOEY, STICKY, AND CAUSES SUCH A BAD GLARE THAT WE ONLY DRIVE IN EARLY MORNING OR LATE EARLY EVENING WHEN THE SUN IS NOT SO EXTREME. THE NISSAN SERVICE DEPARTMENT STATED TO FILE A COMPLAINT TO NISSAN CORPORATE OFFICE SINCE THEY HAVE BEEN REPLACING THESE AT NO COST FOR OTHER VEHICLES. I PLACED A COMPLAINT WITH NISSAN CORPORATE AS I WAS ADVISED. I RECEIVED A PHONE CALL FROM THEM ON 8/28/15, STATING THAT THEY WILL NOT REPLACE THE DASHBOARD FOR THE FOLLOWING REASONS: OUTSIDE OF WARRANTY, NO CURRENT RECALLS & CAMPAIGNS, NO SERVICE CONTRACT, NO EXTENSIONS HISTORY OF SERVICE OF THE VEHICLE AND OTHER FACTORS. WHAT DOES THAT MEAN? THERE IS NOT DEFINITIVE ANSWER. WHEN I ASKED TO GIVE SPECIFIC THEY SAID THEY DID. MIND YOU, I SERVICE MY CAR AND ALL MAINTENANCE HAS BEEN DONE ON THE VEHICLE EITHER BY MY HUSBAND AND SON (WHO IS A MECHANIC), NISSAN SERVICE DEPARTMENT OR TIRE PLUS. I THINK THIS IS ABSURD! WE CAN CAUSE A HUGE ACCIDENT ONE DAY FOR A PRODUCT DEFAULT BY NISSAN ENGINEERS. MY HUSBAND HAS TRIED TO AVOID MANY ACCIDENTS FROM THIS GLARE FROM THE DASHBOARD AS THE SUN IN FLORIDA HITS HARD ON A BLACK DASHBOARD ESPECIALLY. I AM FILING THIS COMPLAINT TO HAVE THE NHTSA GET INVOLVED IN ENFORCING NISSAN AND ANY OTHER VEHICLE MANUFACTURING COMPANIES THAT ARE FACING THIS ISSUE TO RECALL THIS DEFECTIVE PRODUCT. THIS CAN CAUSE MANY ACCIDENTS AND SPEAKING FROM EXPERIENCE, WE HAVE AVOIDED SEVERAL ONES THUS FAR. WE HAVE BEEN LUCKY THUS FAR BUT I CAN'T PREDICT THE FUTURE OF WHAT WILL HAPPEN TOMORROW IF THIS DEFECT DOESN'T GET CORRECTED BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760030August 28, 2015
ELECTRICAL SYSTEM
THE ANTI-THEFT LIGHT IS ON AND THE CAR IS NOT RECOGNIZING THE KEY. NOW I CAN'T START THE CAR AND IT WAS PARKED SOMEWHERE NOT AS SAFE AS SHOULD BE. THERE ARE PLENTY OF COMPLAINTS ON THIS ISSUE WITH NO RECALL. THE PROBLEM LIES IN THE STEERING LOCK CONTROL UNIT. THEY ARE CHARGING ME OVER A THOUSAND DOLLARS TO FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760050August 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEYLESS IGNITION FAILED TO START AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759639August 27, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY, EQUIPMENT ADAPTIVE/MOBILITY
2013 NISSAN ALTIMA RECALL NOTICE MALFUNCTION HOOD RELEASE WHICH COULD CAUSE A COLLISION. WELL HAPPENED TO MY DAUGHTER ON AUGUST 9TH, WHO HAD MY PERMISSION TO DRIVE MY CAR SHE BY THE WAY IS 28. I WAS NEVER NOTIFIED OF THIS RECALL, HOWEVER MY FRIEND THAT LEASED THE SAME VEHICLE TWO MONTHS PRIOR AT THE SAME DEALERSHIP, WAS NOTIFIED. MY DAUGHTER WAS JUST GETTING ONTO THE EXPRESSWAY DOING APPROX. 20 MPH IF THAT WHEN THE HOOD OF MY VEHICLE "RELEASED" AND BLEW UP AGAINST THE WINDSHIELD TO WHERE SHE COULD NOT SEE AT ALL. LUCKILY GOD WAS WITH HER AND SHE WAS ABLE TO PULL OVER SAFELY. MY VEHICLE IS STILL AT A NISSAN DEALERSHIP AS OF TODAY, AUGUST 26TH, COLLISION SHOP STILL SITTING IN THE SAME SPOT THAT IT WAS TOWED TO. OVER 6,000.00 IN DAMAGES FOR A RECALL THAT I SHOULD HAVE BEEN NOTIFIED AND NISSAN SHOULD BE PRAYING AND FEELING BLESSED THAT THIS HORRIFIC ACCIDENT AND BELIEVE ME IT WAS HORRIFYING TO SEE THAT PEOPLE WERE NOT KILLED, SHAME ON NISSAN CORPORATION FOR ME NOT RECEIVING THE RECALL NOTICE, SHAME ON NISSAN FOR NOT FIGURING OUT WHEN MY CAR WAS IN FOR SERVICE THAT MY VIN NUMBER SHOWED NOTHING OR IT WAS IGNORED, RECALL NOTICES ARE CONNECTED AUTOMATICALLY TO ANY NUMBERS WHETHER CAR, APPLIANCE, CAR SEATS, ETC., COME ON WE ARE LIVING IN 2015. SHAME ON NISSAN THAT THIS IS NOT IMPORTANT TO THEM TO HELP ME. I HAVE DATES AND RECORDS OF COMMUNICATION AND AM TRYING TO REACH OUT AND TRY TO MAKE THIS PUBLIC HOWEVER I AM AT A STAND STILL AND NEED ADVICE AND HELP, THANK YOU! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10759680August 27, 2015
UNKNOWN OR OTHER, VISIBILITY/WIPER
THE DASHBOARD IN MY 2008 NISSAN ALTIMA IS MELTING AWAY AND HAS LEFT BEHIND A VERY STICKY AND SHINY SURFACE THAT EMITS A VERY STRONG VISION IMPAIRING GLARE ONTO THE WINDSHIELD. DUE TO THIS GLARE, I HAVE HAD ALMOST A NUMBER OF NEAR MISS ACCIDENT SITUATIONS SINCE THIS ISSUE BEGUN IN 2012-13. THE GLARE IMPACTS YOUR VISIBLY, ADDING MORE DISTRACTION AND LIMITS RESPONSE TIME WHEN AGGRESSIVE OR PHONE DISTRACTED DRIVES SUDDENLY SWERVE OR PULL OUT IN FRONT OF YOU AS YOU TRY TO AVOID AN ACCIDENT. APART FROM THE GLARE, THE DASHBOARD IS EMITTING A VERY STRONG CHEMICAL LIKE ODOR WHICH MAKES ME CONCERNED FOR MY OVERALL HEALTH. I DON'T BELIEVE IT IS HEALTHY FOR ANY DRIVER/PASSENGER TO HAVE TO BE BREATHING IN THE TOXIC PARTICLES FROM THE MATERIALS AND GLUE OF WHICH THE PART IS MADE OF. MY OTHER CONCERN IN THIS SITUATION IS THE IMPACT THE DEFECTED MELTING DASHBOARD HAS ON THE RELEASE OF THE PASSENGER AIRBAG IN THE EVENT OF A CRASH. THE DASHBOARD UPON TOUCH IS VERY GUEY, STICKY, AND SMEARS OR COMES-OFF WHEN PRESSED. THE MANUFACTURER HAS REFUSED TO REPLACE THIS PART AND HAS QUOTED $2,000 FOR PART REPLACEMENT. THIS IS NOT ONLY A VERY COSTLY ITEM, BUT ALSO UNFAIR TO THE OWNER WHO CAN'T AFFORD THE REPAIR AND HAS TO JEOPARDIZE THEIR SAFETY BECAUSE OF MANUFACTURERS NEGLIGENCE BY SUPPLYING DEFECTIVE PART. I TRY TO AVOID DRIVING THIS VEHICLE UNLESS IT IS NECESSARY OUT OF CONCERN FOR MY SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759746August 27, 2015
POWER TRAIN
WHEN I WAS DRIVING MY 2013 NISSAN ALTIMA ON AUGUST 26, 2015 MY CAR LOST PRESSURE AND STARTED TO JERK, AFTER ALMOST BEING HIT BY OTHER DRIVERS, I WAS ABLE TO PULL OVER AND CALL FOR HELP. I TRIED TO RESTART THE CAR AND IT STARTED UP AGAIN AND WHEN I PUT THE CAR IN DRIVE IT SHUT OFF. I HAVE MADE SEVERAL REPORTS TO THE SERVICE DEPARTMENT AT THE DEALERSHIP AND NO HELP. FINALLY, AFTER EXPERIENCING THE HORRIBLE DEAL ON YESTERDAY, THE TECH CALL TO REPORT THAT HE TRIED TO CHECK THE CAR ON THE MACHINE AND ITS WASN'T GIVEN HIM A INDICATION OF ANYTHING BEING WRONG WITH THE CAR. HE FINALLY DROVE THE CAR AND IT STARTED ACTING UP ON HIM AND STOP AND HE SAW THAT IS WAS INDEED THE TRANSMISSION GONE BAD. WHAT IS SO SAD ABOUT THE SITUATION IS THAT I HAD BE COMPLAINING ABOUT THE CAR A WEEK AFTER I BOUGHT IN. YOU COULD PARK ON A HILL AND THE CAR WILL VIBRATE REALLY HARD AND I WAS TOLD THIS WAS NORMAL. COMPLAINT AFTER COMPLAINT AFTER COMPLAINT. I AM REALLY TERRIFIED OUT MY HEAD TO DRIVE THIS CAR. I FEAR FOR MY LIFE AND MY CHILDREN. ALL I CAN THINK OF IS THE WHAT IF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759766August 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE PARKED, THE VEHICLE FAILED TO RECOGNIZE THE KEY AND THE INCORRECT KEY WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE SHIFT LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 11/09/15*LJ THE CONSUMER STATED THE DEALER CHANGED THE BATTERY ON THE FOB. THE VEHICLE SEEMS TO BE REPAIRED. UPDATED 1/20/2016 *JS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759377August 26, 2015
UNKNOWN OR OTHER
AIR CONDITIONER MAKING A LOUD NOISE SEEMS TO BE COMING FROM FAN ON PASSENGER SIDE. SOUNDS LIKE SOMETHING IS STUCK IN IT AND CLICKS FASTER AS FAN TURNS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759434August 26, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE PROTECTIVE SHIELD THAT COVERS THE ENGINE FRACTURED CAUSING THE UNDERSIDE OF THE VEHICLE TO BE EXPOSED AND DAMAGE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PROTECTIVE COVER NEEDED TO BE REPLACED AND WOULD CAUSE OTHER FAILURES TO THE AIR CONDITION SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 11/09/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759449August 26, 2015
UNKNOWN OR OTHER
I LIVE IN SUNNY SOUTH FLORIDA, MY DASHBOARD IS MELTING. I CANNOT DRIVE WITHOUT SUNGLASSES ON AT ALL TIMES BECAUSE THE REFLECTION OF THE SUN ON THAT CLEAR, GOOEY, STICKY, LACQUER-LOOKING, THING SHINES SO BRIGHTLY THAT IT OBSTRUCTS MY VISION AND HAS BEEN AFFECTING MY EYESIGHT. PLEASE NOTE IT IS A HAZARD TO DRIVE THIS VEHICLE BECAUSE THERE IS THE POSSIBILITY OF NOT SEEING A PEDESTRIAN OR CERTAIN THINGS IN FRONT OF ME THAT CAN LEAD TO A SERIOUS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759454August 26, 2015
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
SINCE THE FIRST WEEK WE OWNED THE CAR, OCCASIONALLY THE SCREEN(BACK UP CAM, RADIO...) DOESN'T START, OR FAILS WITHIN FIRST MILE OF DRIVING- MAYBE 10 TIMES SINCE PURCHASE DATE. ON JULY 29, 2015- MORNING- CAR UPON START, NO SCREEN AND NO DASHBOARD. RESTARTED TWICE AND THEN FINE. AT 9:30 P.M. SAME DAY-- CLOSE TO HOME, SIDE MIRROR FAILURE WARNING SHOWED ON DASH- AND A SUBSEQUENT FAILURE OF SYSTEMS- INCLUDING BUT NOT LIMITED TO- GPS, SCREEN, TURN SIGNALS, HEADLIGHTS,HAZARD LIGHTS, ALL DASH INFORMATION. I PULLED INTO PARKING GARAGE AND ATTEMPTED TO OPEN WINDOW TO USE KEY FOB FOR GATE AND HAD NO OPERATING WINDOWS, INCLUDING SUNROOF OR LOCKS. PUT CAR IN PARK AND COULD NOT GET IT INTO ANOTHER GEAR.TRAPPED IN CAR FOR 15 MIN. WITH CAR RUNNING- PASSENGER DOOR THEN UNLOCKED. AAA CALLED. CAR RAN FOR 3 HRS. AAA DISABLED THE ELECTRICAL OPERATING THE FUEL PUMP. CAR TOWED TO COCHRAN IN PITTSBURGH. SINCE A RESTART RESETS THE COMPUTER, NO CODE ON DIAGNOSTIC WOULD BE FOUND. COCHRAN CONSIDERS THE SITUATION RESOLVED. NISSAN HAS A CASE # AND SEVERAL RECORDED (BY NISSAN) CONVERSATIONS HAVE OCCURRED WITH REGIONAL REP. AND THAT REP. WILL NOT SEND WRITTEN FINDINGS OF INVESTIGATION (CHECK THE I KEY)AS IT IS INTERNAL INFORMATION AND I WILL PAY ALL DIAGNOSTIC FEES ASSOCIATED. REP HAS NO TECHNICAL KNOWLEDGE AND HAS NO EXPLANATION OF WHAT AN I KEY IS OR HOW OR FOR WHAT IT SHOULD BE CHECKED. THERE IS A DIRECTIVE FROM NISSAN REGARDING THIS PROBLEM AS TOLD TO ME BY WRIGHT NISSAN, BUT AGAIN NOTHING WILL BE DONE WITHOUT THE CODE FROM DIAGNOSTIC COMPUTER. THIS CAN'T HAPPEN AGAIN- BUT IT WILL AND IT COULD BE CATASTROPHIC-THE INTERMITTENT, RANDOM, SYSTEMATIC FAILURE WILL HAPPEN- THE EXTENT AND ORDER OF EVENTS UNKNOWN - LEAVING US AN UNCERTAIN OUTCOME AND NO PLAN FOR RESPONSE IN THE GIVEN SITUATION. WE SUSPECT THE PROBLEM IS THE BCM AS ALERTED BY THE INTERNET RESEARCH, THE AAA DRIVER AND THE COCHRAN TECH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759457August 26, 2015
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I HAD A BLOWOUT AND THIS WAS THE CLOSEST TIRE SHOP TO ME AT THE TIME. I ASKED AND WAS TOLD THAT THEIR USED TIRES ARE $30. OKAY, THAT'S FINE. THAT'S THE STANDARD RATE FOR USED TIRES. THE FIRST TIRE THEY TRIED TO SELL ME HAD TWO NAILS IN IT. THE GUY SHOWED ME THE TIRE BUT DIDN'T SHOW ME THE WHOLE TIRE UNTIL I ASKED TO SEE IT MYSELF. I POINTED OUT THE TWO NAILS THAT WERE OBVIOUS AND HE ACTED AS IF HE DIDN'T KNOW THEY WERE ALREADY THERE. THE SECOND TIRE HAD LITTLE TO NO MEAT ON IT. I REFUSED THAT TIRE AND THEY TRIED TO OFFER THE TIRE FOR $28 INSTEAD OF $30. NO SALE. I WAS THEN TOLD THAT THEY DIDN'T HAVE ANYMORE TIRES MY SIZE. MIRACULOUSLY, THE OWNER/MANAGER FOUND ANOTHER TIRE WITH SUFFICIENT TREAD AND NO HOLES. HOWEVER, THE OWNER/MANAGER SAID THAT THIS TIRE WOULD COST $35 INSTEAD OF $30 BECAUSE "IT'S A GOOD TIRE." I TOLD THEM THAT IT WAS NEITHER SAFE OR RIGHT TO TRY TO CHARGE ME $30 FOR TWO BAD TIRES AND $35 FOR A GOOD TIRE. I SHOULDN'T HAVE BOUGHT THE $35 TIRE, BUT I DIDN'T HAVE TIME TO GO ELSEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759534August 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2008 NISSAN ALTIMA. WHILE DRIVING AT APPROXIMATELY 35 MPH, BLACK SMOKE EMITTED FROM THE VENTILATION UNIT AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER EXITING THE VEHICLE, IT CAUGHT FIRE AND THE FRONT PASSENGER SIDE DOOR FAILED TO OPEN. AS A RESULT, THE FRONT SEAT PASSENGER WAS TRAPPED INSIDE THE VEHICLE AND SUSTAINED SMOKE INHALATION RELATED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FIRE DEPARTMENT HAD TO REMOVE THE FRONT SEAT PASSENGER FROM THE VEHICLE AND WAS ABLE TO EXTINGUISH THE FIRE. IT WAS LATER DETERMINED THAT THE FIRE WAS CAUSED BY A FAULTY IGNITION SWITCH. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10759561August 26, 2015
AIR BAGS
WHEN ADULT IS RIDING IN THE PASSENGER SEAT WARNING LIGHT ON DASH SAYS THE PASSENGER SIDE AIR BAG IS OFF. THEN THE LIGHT GOES OFF, AFTER A WHILE IT WILL COME BACK ON AND GO OFF AGAIN. IT DOES NOT MATTER THE LENGTH OF THE TRIP IT HAPPENS DURING EVERY TRIP. THIS HAS BEEN HAPPENING SINCE THE CAR WAS STILL UNDER WARRANTY AND THE DEALER CLAIMS THEY CHECK ALL THE "CODES" AND COULD NOT FIND ANY PROBLEMS. I HAD IT BACK TO THE DEALER AT LEAST 6 TO 8 TIMES FOR THIS PROBLEM WITH NO SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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