Nissan Altima Complaints

15,602 consumer complaints on file.

#10808945December 8, 2015
POWER TRAIN
MY CAR JERKS HARD AT LOW SPEED AROUND 15-20 MPH WHILE DECELERATING ON CITY STREETS. IN BUMPER TO BUMPER TRAFFIC THE CVT TRANNY IS AT ITS WORSE. IT FEELS LIKE THE TRANNY CAN'T DECIDE WHAT IT NEEDS TO DO. ALSO, BETWEEN 60-65 MPH ON THE HIGHWAY THERE IS A JUDDER FEELING LIKE THE CAR IS MOVING ACROSS A WASH BOARD. TOOK CAR TO THE DEALER ON 02DEC15, TCM WAS REPROGRAMED. 08DEC15, CAR HAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809007December 8, 2015
POWER TRAIN
CVT TRANSMISSION AND (UN)"SAFE MODE" THIS HAS OCCURRED ON MULTIPLE TRIPS ON THE HIGHWAY AT SPEEDS 60-80 MPH THAT ARE USUALLY IN EXCESS OF 70 MILES. THE VEHICLES TRANSMISSION WILL GO INTO "SAFE MODE". THE VEHICLES TRANSMISSION WILL NO LONGER REV ABOVE 2900 RPM WHICH INHIBITS THE VEHICLES ABILITY TO MAINTAIN SAFE HIGHWAY SPEEDS ESPECIALLY IF ANY SORT OF INCLINE IS INTRODUCED (IT IS HARD TO MAINTAIN A SPEED OF 45MPH AND THERE IS MINIMAL ABILITY TO ACCELERATE). THE ONLY REMEDY I HAVE DISCOVERED IS TO LET THE VEHICLE COOL DOWN. AFTER THE FIRST OCCURRENCE AT ~ 40,000 MILES THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO STATED THEY COULD FIND NOTHING WRONG WITH THE VEHICLE (CODES OR OBVIOUS DEFECTS). AFTER THE SECOND OCCURRENCE THE DEALERSHIP STATED THAT THEY COULD NOT FIND AN ISSUE, HOWEVER NISSAN EXTENDED THE WARRANTY OUT TO 100,000 MILES. THE TRANSMISSION WILL STILL GO INTO SAFE MODE FROM TIME TO TIME AND HAS ADDITIONALLY BEGAN MAKING A QUITE OBNOXIOUSLY LOUD WHINING NOISE (AT ~ 60,000 MILES, SIMILAR TO WHEN A POWER STEERING PUMP IS A ABOUT TO FAIL).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809111December 8, 2015
ELECTRICAL SYSTEM
CAR WAS PARKED IN GROCERY STORE PARKING LOT. CAR WOULD NOT START. DASHBOARD WARNING INDICATED KEY ICON. HAD CAR TOWED 50 MILES TO NISSAN CAR DEALERSHIP. ELECTRONIC STEERING LOCK UNIT (ESLU) REPLACED. TOTAL COST: $1006 AND ONE SLEEPLESS NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809124December 8, 2015
ELECTRICAL SYSTEM
WIFE WENT TO DRIVE TO WORK IN MORNING CAR WOULD NOT DO ANYTHING. TURN OVER OR SENSE THE KEY. SHE TRIED OTHER KEY AND SAME THING NOTHING. GOOGLED ISSUE AND NISSAN ADMITTED THERE IS A ISSUE WITH ELECTRONIC STEERING LOCK COLUMN. INSTEAD OF FIXING ISSUE THEY JUST EXTENDED WARRANTY IN HOPES THAT WHEN NOT IF IT WENT OUT WARRANTY WOULD BE UP. CALLED NISSAN NORTH AMERICA THEY TOLD ME CAR IS OVER WARRANTY BUT IF I TAKE IT AND GET IT DIAGNOSED AND THERE ARE NO OTHER PROBLEMS THEY MAY HELP COVER REPAIR COST. DID JUST WHAT THEY SAID LOCAL DEALER CONFIRMED IT WAS MY ELECTRONIC STEERING LOCKING UNIT. CALLED NISSAN BACK THEY CALLED DEALERSHIP AND CONFIRMED. THEY THEN CALLED ME BACK AND SAID WE CANT DO ANYTHING ITS OUT OF WARRANTY. WHY MAKE ME PAY MORE THEN SAY OH NO WE CANT HELP YOU. SO I HAD TO WAIT FOR NISASAN TO TELL ME EITHER YES OR NO THEY WOULD HELP AFTER THEY SAID NO I CALLED DEALERSHIP TO GO AHEAD WITH WORK THEY NO LONGER HAD PART ANOTHER 2009 CAME IN WITH SAME PROBLEM. MY LOCAL DEALERSHIP IS COAST NISSAN OF SAN LUIS OBISPO. CAR GAVE NO WARNING ESCL WAS GOING OUT AND ONCE IT GOES OUT YOUR STRANDED THIS IS A ISSUE NISSAN SHOULD HAVE ADDRESSED BUT WOULD RATHER SAVE MONEY AND NOT FIX DEFECTIVE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809137December 8, 2015
POWER TRAIN
THE NATURE OF MY COMPLAINT IS CENTERED AROUND THE NOW DEFUNCT TRANSMISSION (CVT) IN MY 2013 NISS ALT SV ONLY HAS 82000 MILES ON IT. THE CAR HAS BEEN DRIVEN PRIMARILY AS A COMMUTER CAR TO AND FROM WORK EVERYDAY (164 MILES) ROUNDTRIP. THERE WERE NO CODES, HAD THE CAR CHECKED BY THE LOCAL AUTO ZONE. THE FIRST NOTICEABLE PROBLEM OCCURRED ON SUNDAY, NOVEMBER 29TH, 2015, I WAS COMING HOME FROM ABOUT A 150-MILE TRIP AND STOPPED TO TAKE A RESTROOM BREAK, PARKED THE CAR, RAN INTO THE STORE, CAME BACK OUT AND CRANKED IT UP. WHEN I STARTED TO BACKUP THE CAR BOBBLED AND SHUTTERED SOMETHING FIERCE AND WENT DEAD. AFTER MAKING IT TO THE INTERSTATE I TRAVELED ABOUT 15 MILES TO THE NEXT TOWN, WHEN I GOT TO THE STOP LIGHT THE CAR DIED. I MANAGED TO CRANK IT BACK UP AND GET HER GOING AGAIN ON MY WAY HOME. AFTER MAKING IT HOME THE CAR WAS PARKED UNTIL THE NEXT MORNING. GOING BACK TO WORK THE NEXT DAY WITH NO PROBLEMS (NOV 30TH, 2015), ON THE WAY HOME FROM WORK, I STARTED TO NOTICE THAT THE CAR WAS VERY SLUGGISH IN RESPONSE TO THROTTLE AND FELT LIKE IT WASN'T DOWNSHIFTING, SOMETHING WAS RIGHT'I IMMEDIATELY CALLED THE NISSAN DEALERSHIP AND SETUP SERVICE FOR DECEMBER 03, 2015 AND TOLD THEM THAT THE TRANSMISSION NEEDED TO BE LOOKED AT. ABOUT 3 MILES FROM THE HOUSE THE CAR WAS HAVING SOME DEFINITE PROBLEMS WITH ACCELERATION. I MANAGED TO MAKE IT HOME AND PARKED THE CAR THINKING NOTHING OF IT. A COUPLE OF HOURS LATER I DECIDED TO LEAVE FOR A BITE TO EAT, WHEN I GOT IN AND PUT IT IN GEAR, NOTHING, THE CAR WOULD NOT MOVE IN FORWARD OR REVERSE. CALLED NISSAN USA AND OPENED A CASE, HAD THE CAR TOWED TO THE DEALERSHIP DEC 01, 2015. THE NEXT DAY DEC 02, 2015 THE DEALERSHIP CALLED AND SAID THE TRANSMISSION HAD AN 'INTERNAL FAILURE' (NO CODES) AND THE COST TO REPAIR WOULD BE AROUND $3200, NISSAN IS REFUSING TO PAY FOR THE FAULTY TRANSMISSION AND DENIES THAT THERE IS A ONGOING PROBLEM WITH THE CVT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809144December 8, 2015
STEERING
HE 2009 NISSAN ALTIMA HAS A DEFECTIVE "STEERING LOCK" WHICH CAUSES OWNERS TO BE UNABLE TO START THEIR VEHICLES. THIS DEFECT CAN AFFECT OWNERS OF THE 2009 NISSAN ALTIMA WITHOUT WARNING AND WITHOUT CAUSE. WHEN THIS ISSUE OCCURS THE ONLY WAY TO RESOLVE THE ISSUE IS TO HAVE THE CAR TOWED TO A NISSAN DEALERSHIP TO HAVE THE FAULTY STEERING LOCK REPLACED. THE CAR CANNOT BE STARTED AT ALL. THUS, OWNERS OF THE 2009 NISSAN ALTIMA CONTINUOUSLY FIND THEMSELVES STUCK IN VERY INCONVENIANT CIRCUMSTANCES WITH NO ABILITY TO DRIVE THEIR CAR. THIS CAN BE VERY DANGEROUS FOR DRIVERS WHO ARE IN REMOTE OR DANGEROUS AREAS. NISSAN IS VERY AWARE OF THIS ISSUE. THEY HAVE EXTENDED THE WARRANTY OF THE 2009 NISSAN ALTIMA STEERING LOCK TO 6 YEARS WITH INFINITE MILES. THAT WARRANTY EXPIRED MAY 2015. NISSAN SAYS THEY MAILED NOTICES, BUT CANNOT PRODUCE A COPY FOR ME TO SEE, NOR CAN THEY PROVIDE THE DATE IT TO ME OR PROOF THAT THEY INDEED DID MAIL IT. DUE TO THIS KNOWN ISSUE AND DEFECT, I WAS STRANDED, HAD TO HAVE CAR TOWED TO DEALER, PAID $1167 FOR THE REPAIR, AND NISSAN WONT REIMBURSE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808688December 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START; HOWEVER, CERTAIN ELECTRICAL FUNCTIONS. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE START BUTTON ILLUMINATED BRIGHT RED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808709December 7, 2015
STEERING
STEERING LOCK UNIT FAILED. CAR WILL NOT START OR EVEN TURN OVER. NISSAN EXTENDED WARRANTY ON THE UNIT, BUT I AND ALOT OF OTHERS FEEL IT SHOULD BE A RECALL. THEY DIDN'T NOTIFY ME OF THIS PROBLEM AND I HAD CAR IN FOR RECALL FOR A DIFFERENT ISSUE WHEN THEY FOUND THE PROBLEM WITH THESE UNITS AND WARRANTY ON THIS WAS STILL IN EFFECT. LUCKILY I WAS AT HOME AND NOT STRANDED SOMEWHERE. BY TAPPING ON UNIT WITH A HAMMER IT STARTED TO WORK I JUST HOPE IT DOESNT FAIL DURING DRIVING AND LOCK THE STEERING WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808721December 7, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND STICKY. THE FAILURE PRODUCED A GLARE ONTO THE WINDSHIELD, MAKING IT DIFFICULT TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE DASHBOARD REPLACED, BUT NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 02/05/16*LJ... UPDATED 05/03/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808753December 7, 2015
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE STEERING WHEEL LOCKED AND PREVENTED THE KEYLESS IGNITION FROM STARTING THE ENGINE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808764December 7, 2015
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING COLUMN LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808773December 7, 2015
STRUCTURE:BODY
UNDERCARRIAGE (FLOOR BOARDS) ON PASSENGER & DRIVER SIDE RUSTED. HOLES WITH FLOORING CARPET SHOWING THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808786December 7, 2015
ENGINE, STEERING
OUR 2009 NISSAN ALTIMA HYBRID DIED WITHOUT WARNING. WE WERE UNABLE TO TURN THE CAR ON, NOTHING ON THE DASHBOARD LIT UP EXCEPT A YELLOW KEY SYMBOL. THE LIGHTS, LOCKS, AND KEY FOB CONTINUED TO WORK, HOWEVER. I RESEARCHED THE ISSUE WE WERE HAVING AND DISCOVERED A NUMBER OF CONSUMERS HAD SIMILAR PROBLEMS WITH THEIR NISSANS. IT IS A MANUFACTURER'S DEFECT WITH THE STEERING LOCK WHICH RENDERS THE CAR INOPERABLE, APPARENTLY. THIS IS NOT NORMAL WEAR AND TEAR. OUR CAR GAVE NO INDICATION OF SOMETHING BEING WRONG. IT HAS ONLY ABOUT 64,000 MILES ON IT AND WE HAVE HAD NO MAJOR ISSUES PREVIOUSLY, AND NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO IT DYING. WHEN I CONTACTED NISSAN OF MARLBORO, MA, THE INDIVIDUAL I SPOKE WITH DIAGNOSED THE PROBLEM OVER THE PHONE. HE SAID HE WAS 99% CERTAIN IT WAS THE STEERING LOCK. THIS WAS CONFIRMED ONCE WE BROUGHT THE VEHICLE IN FOR REPAIR. FOR HIM TO DIAGNOSE THE PROBLEM ACCURATELY OVER THE PHONE, THEY MUST SEE THIS ISSUE OFTEN ENOUGH. ONLY FURTHER SOLIDIFYING THAT NISSAN IS AWARE THAT THERE IS A MANUFACTURER'S DEFECT. I WAS TOLD HOWEVER, THAT DESPITE NISSAN BEING AWARE OF THE PROBLEM, WE HAD MISSED THE DEADLINE FOR THE EXTENDED WARRANTY WHICH ENDED IN JUNE 2015. AGAIN, THIS IS NOT DUE TO NORMAL WEAR AND TEAR. OUR CAR WAS IN PERFECTLY GOOD CONDITION UNTIL THE MOMENT IT SIMPLY STOPPED WORKING. WHEN I CONTACTED NISSAN CONSUMER AFFAIRS TO REPORT THE PROBLEM, I WAS ALSO MADE AWARE THAT THE REASON WE NEVER HEARD OF THE PROBLEM WAS THAT THEY HAD THE PREVIOUS OWNER, MICHAEL SOMETHING, LISTED RATHER THAN US. SO THE MAILING MAY HAVE GONE TO HIM, NOT US. WE PURCHASED THE CAR FROM NISSAN OF WOBURN AS A CERTIFIED PRE-OWNED VEHICLE. BY THE TIME I SPOKE WITH THE SECOND INDIVIDUAL FROM NISSAN, OUR INFORMATION WAS UPDATED AND SHE CLAIMED NISSAN CAN NOT GUARANTEE THAT RECALL INFORMATION IS MAILED TO THE CORRECT OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808809December 7, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 NISSAN ALTIMA. THE CONTACT NOTICED A PIECE OF METAL HANGING UNDERNEATH THE PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE FLOOR ON THE PASSENGER SIDE WAS TOTALLY RUSTED AND THERE WAS A HOLE UNDER THE CARPET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808859December 7, 2015
UNKNOWN OR OTHER
OUR 2009 NISSAN ALTIMA SL EXPERIENCED A STEERING LOCK FAILURE LEAVING MY WIFE STRANDED WITH TWO YOUNG CHILDREN IN THE CAR. THE CAR WAS NOT ABLE TO TURN ON OR EVEN SHIFT INTO NEUTRAL. NISSAN IS AWARE OF THE PROBLEM BUT WOULD NOT DO ANYTHING ABOUT IT. REPAIR COSTS WERE NEARLY $1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808912December 7, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
1) THE LOW BEAM HEADLIGHTS ARE ENTIRELY INADEQUATE TO PROVIDE SUFFICIENT LIGHTING INTENSITY AND DISTANCE. THE LIGHTS BARELY ILLUMINATE ABOUT 2 CAR LENGTHS AHEAD, WHICH IS TOO SHORT A DISTANCE AT SPEEDS ABOVE 25-30MPH, MAKING HIGHWAY TRAVEL AT NIGHT VERY DANGEROUS. OBJECTS IN THE PATH OF TRAVEL AND ON THE SIDE OF THE ROAD ARE NOT VISIBLE IN TIME TO SAFELY RESPOND. STREET SIGNS AND TURNS ARE NEARLY IMPOSSIBLE TO IDENTIFY. NISSAN DEALER SAYS MY PROJECTOR LENS HAVE ON THEM WHICH CANNOT BE CLEANED. QUOTED $1000 TO REPLACE BOTH HEADLIGHTS. I DO NOT AGREE, UNITS ARE SEALED FROM FACTORY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10808921December 7, 2015
ELECTRICAL SYSTEM
ELECTRIC STEERING WHEEL LOCK (ECSL), IS WELL-KNOWN DEFECT THAT IS KNOWN ACROSS ALL 2009 NISSAN ALTIMA, MAXIMA, AND EARLY 2010 350Z. I WAS FILLING UP AT A GAS STATION WHEN MY CAR DID NOT START. I WAS LEFT STRANDED AT A LOCATION THAT WAS UNSAFE LOCATION DUE TO THIS DEFECT. THIS LOCK WOULD NOT ALLOW ME TO START MY VEHICLE NOR GO ON ACCESSORY MODE, THUS I WAS NOT ABLE TO ROLL UP MY WINDOWS. I WAS NOT INFORMED OF THIS DEFECT OR EXTENDED WARRANTY. MY EXTENDED WARRANTY EXPIRED LAST MONTH. NISSAN NORTH AMERICA REJECTED MY CLAIM TO REPAIR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808639December 6, 2015
STEERING
TAKATA RECA MY CAR IS NOT THAT OLD AND NOT THAT MANY MILES ON IT TO BRAKE DOWN. GOT STOP LATE AT NIGHT AT A PARKING LOT AND CAR WAS TOTALLY DEAD. AAA COULDN'T FIX IT SO HAD TO GET IT TOWED TO THE DEALERSHIP BECAUSE THEY ARE THE ONLY ONES WHO COULD FIX THE PROBLEM OF A ELECTRONIC STEERING LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808658December 6, 2015
STRUCTURE:BODY
THE FLOOR BOARDS UNDER THE PASSENGER'S FEET ARE COMPLETELY RUSTED OUT. THIS IS A HUGE SAFETY HAZARD AND SHOULD BE TREATED AS SUCH. FROM ALL THE REPORTS, IT DOESN'T SEEM LIKE NISSAN OR NHTSA IS TAKING THIS SERIOUSLY. YOU CAN SEE THE ROAD THRU THE HUGE HOLES. WHEN A VEHICLE THAT IS ONLY 10 YEARS OLD AND SPENT SOME OF THAT TIME DOWN SOUTH, AWAY FROM ANY POSSIBILITY OF SALT ON THE ROADS HAS RUSTED OUT FLOOR BOARDS, THIS IS NOT 'NORMAL' CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808659December 6, 2015
STRUCTURE:BODY
THE FLOOR BOARDS UNDER THE PASSENGER'S FEET ARE COMPLETELY RUSTED OUT. THIS IS A HUGE SAFETY HAZARD AND SHOULD BE TREATED AS SUCH. FROM ALL THE REPORTS, IT DOESN'T SEEM LIKE NISSAN OR NHTSA IS TAKING THIS SERIOUSLY. YOU CAN SEE THE ROAD THRU THE HUGE HOLES. WHEN A VEHICLE THAT IS ONLY 10 YEARS OLD AND SPENT SOME OF THAT TIME DOWN SOUTH, AWAY FROM ANY POSSIBILITY OF SALT ON THE ROADS HAS RUSTED OUT FLOOR BOARDS, THIS IS NOT 'NORMAL' CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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