Nissan Altima Complaints

15,602 consumer complaints on file.

#10817617January 4, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
"TAKATA RECALL" I NEED TO FILE A COMPLAINT AGAINST NISSAN FOR THE FOLLOWING PROBLEMS, FIRST IS THE PAINT IN MY CAR. I JUST PURCHASED MY CAR 2 YEARS AGO AT A DEALER AND THE CARS PAINT AND CLEAR IS FADING AND MY CAR LOOKS UGLY, I HAVE QUOTED AT A PAINT BODY SHOP AND THEY TRYING TO CHARGE $800 OR MORE. I AM STILL PAYING THIS CAR AND DON'T APPRECIATE THAT I HAVE TO PAY FOR SOMETHING THAT IS A DEFECT FROM THE COMPANY. THE HEADLIGHT ARE AWFUL AND I CAN BARELY SEE AT NIGHT OR SPECIALLY IN THE RAIN AND AFRAID TO USE THE HIGH BEAMS TO PREVENT ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817453January 3, 2016
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS DANGEROUSLY LOW LIGHT LEVELS WHILE DRIVING DURING NIGHT TIME CONDITIONS. HIGH BEAMS ARE ALMOST ALWAYS USED TO DRIVE AT NIGHT, AS THE CARS LOW BEAMS ARE UNFIT TO DRIVE. CONTACTED MANUFACTURER, SUPPOSEDLY DID AN INVESTIGATION WITH THE DEALER. THEY DIDN'T EVEN CONTACT THE CORRECT DEALER ABOUT THE HEADLIGHT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817364January 2, 2016
STRUCTURE:BODY
HOOD FLEW OPEN WHILE TRAVELING AT 35 MPH ON THE OUTSKIRTS OF TOWN. THIS RESULTED IN DAMAGE TO THE UPPER QUARTER PANEL ON BOTH SIDES OF THE VEHICLE NEAR THE HOOD HINGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817400January 2, 2016
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING BACK TO WORK FROM A LUNCH BREAK, I NOTICED THE"KEY WARNING" LIGHT ILLUMINATED. WHEN I ARRIVED L PUT THE TRANSMISSION IN PARK THEN SHUT OFF THE ENGINE. PROCEEDED TO EXIT THE CAR THEN TO LOCK THE CAR. NOTHING HAPPENED. TRIED AGAIN AND HAD THE SAME RESULT. TRIED TO RESTART CAR AND HAD THE SAME RESULT. ELECTRONIC KEY WITH A NEW BATTERY DID NOT WORK. ALL ELECTRONIC MECHANISMS DID NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817402January 2, 2016
POWER TRAIN
CAR WAS DRIVING DOWN THE ROAD AND STALLED OUT ON ME COMPLETELY AS I WAS COMING TO A STOP LIGHT ABOUT TO GET ON INTERSTATE 81 IN STAUNTON VA. I WAS ABLE TO RESTART THE CAR BACK UP, BUT THE CAR WOULD DIE OUT IF I SHIFTED IT FROM PARK TO DRIVE. LOCAL SHERIFF'S DEPUTY WAS KIND ENOUGH TO PROTECT OUR CAR AT THIS BUSY INTERSECTION AS WE WAITED FOR TOW COMPANY. DEALERSHIP ADVISED THE TORQUE CONVERTER HAD LOCKED UP. ONCE THEY HAD IT UP ON LIFT, IT DISENGAGED AND STARTED WORKING PROPERLY. HOWEVER, THE MECHANIC (WHO WAS VERY PROFESSIONAL AT VALLEY NISSAN IN STAUNTON VA) ADVISED ME THAT IT COULD BREAK DOWN AGAIN AT ANY POINT. IT WAS VERY SCARY WHEN IT DIED IT IN MOTION, SO WE WENT WITH THE OPTION TO REPLACE THE TORQUE CONVERTER AND THE TRANSMISSION (ADVISED THAT WAS THE ONLY OPTION TO REALLY FIX THIS ISSUE). REPAIR BILL FROM VALLEY NISSAN IN STAUNTON VA IS $3114.39 FOR TRANSMISSION REPLACEMENT. GOOGLING CVT 2013 NISSAN ALTIMA ISSUES BRINGS A PLETHORA OF RESULTS. I AM CLEARLY NOT THE ONLY PERSON TO HAVE THIS ISSUE. THIS HAPPENED AT 64,207 MILES, - 4,207 MILES OVER THE FACTORY WARRANTY FOR THE TRANSMISSION. CAN'T UNDERSTAND HOW THE PEOPLE WHO WORK AT NISSAN COULD STAND BEHIND ANY PRODUCT THAT HAS A FAILURE RATE OF UNDER 100,000 MILES FOR A TRANSMISSION IN THIS WORLD NOW. THEY MADE IT SEEM LIKE A FAILURE AT 60K MILES WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817299January 1, 2016
ENGINE
STALL AT STOP AND IDLE WHEN ENGINE IS HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817332January 1, 2016
STEERING
NISSAN ALTIMA RECALL MORNING OF DECEMBER 31 2015, MY CAR WAS NOT ABLE TO START. IT WAS NOT ABLE TO GO TO ACC OR ON MODE EVEN WHEN THE KEYLESS ENTRY WAS RECOGNIZED. I CALLED TRIPLE A FOR A JUMP START BUT THEY WERE NOT ABLE TO JUMP START THE EITHER. SO I GOT IT TOWED TO THE NISSAN DEALERSHIP FOR AN DIAGNOSE AND REPAIR. WHILE I WAS WAITING I DID SOME RESEARCH ON MY PHONE LOOKING FOR WHAT MIGHT THE PROBLEMS MAY BE. I KEPT SEEING "STEERING WHEEL LOCK CONTROL MODULE FAILURE", WHICH REPAIR COST AVERAGED AROUND $1000 TO 1300. HOPING THIS WAS NOT THE ISSUE, AFTER RECEIVING THE DIAGNOSES, IT WAS THAT... I ASKED IF THE EXTENDED WARRANTY WAS STILL VALID BUT THEY SAID THE WARRANTY ENDED ON JULY OF 2015... I WAS VERY DISAPPOINTED. NOT JUST BECAUSE THE WARRANTY ENDED BUT SINCE MY COMMUTE TO SCHOOL AND WORK IS VERY SHORT, MY MILEAGE ON THE CAR IS LESS THAN 45000 MILES ON A 2009 CAR AND ON A LOW MILEAGE CAR LIKE THIS AND HAVING TO DO A EXPENSIVE REPAIR LIKE THIS ON A SMALL MODULE THAT DOES NOTHING COMPARED TO ITS COST. I AM VERY DISAPPOINTED. I WAS NOT ABLE TO MAKE IT TO MY FAMILY IN SAN DIEGO FOR NEW YEARS AND STUCK WITH LONG WAITS, EXPENSIVE REPAIR, AND TRAFFIC THAT DAY. I HOPE NISSAN NOTICES THIS COMMON ISSUE ON THE CAR AND RECALLS THE ALL POTENTIAL CARS FOR THE SAME ISSUE. HOPEFULLY I CAN GET MY MONEY BACK WITH THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817170December 31, 2015
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE STEERING WHEEL WOULD NOT UNLOCK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817025December 30, 2015
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE HOOD OF THE VEHICLE RELEASED, CRACKED THE WINDSHIELD, AND DETACHED THE FINDERS. THE CONTACT PARKED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTIFIED THE DEALER WHERE A VIN SEARCH WAS PERFORMED. THE DEALER INFORMED THE CONTACT OF THREE OPEN RECALLS ON THE VEHICLE; HOWEVER, NHTSA CAMPAIGN NUMBER: 14V565000 (LATCHES/LOCKS/LINKAGES) WAS DIRECTLY RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817119December 30, 2015
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE DEALER WAS CONTACT AND INFORMED HER THAT THE WARNING LIGHT WAS REGARDING THAT THE STEERING WHEEL SEIZED. THE CONTACT STATED THE STEERING WHEEL WAS STIFF, THE BRAKES AND THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816659December 29, 2015
STEERING, UNKNOWN OR OTHER
MERRY CHRISTMAS NISSAN! THANKS FOR MAKING IT A MEMORABLE ONE. I DROVE TO A RELATIVES HOME THE DAY AFTER CHRISTMAS. THE CAR WAS PARKED ON A CITY STREET. WHEN I WENT TO LEAVE, THE CAR WOULD NOT START OR DO ANYTHING. A YELLOW KEY SYMBOL APPEARED. THE CAR WOULD NOT START, NOTHING WAS HAPPENING. THE BRAKE WAS VERY STIFF. NO ABILITY TO SHIFT. NO RADIO OR DASH LIGHTS WOULD WORK. I HAD TO HAVE THE VEHICLE TOWED TO A LOCAL NISSAN DEALERSHIP. ELECTRONIC STEERING LOCK FAILURE AT A COST OF $900.00. I WAS THEN TOLD BY NISSAN DEALERSHIP THAT NISSAN WAS WELL AWARE OF THE ISSUE AND THEY HAD ADDED AN EXTENDED WARRANTY TO FIX THE BAD PART BUT IT HAD EXPIRED EARLIER IN 2015. I ONLY WENT TO DEALERSHIP 3 TIMES WITH STERRING LOCK ISSUES PREVIOUSLY ONLY TO BE TOLD THAT IT WAS MY FOB NOT THE STEERING LOCK. I HAVE 2 FOBS AND QUESTIONED HOW 2 WOULD BE HAVING ISSUES. NEVER A GOOD ANSWER OR OPTION. NEVER WAS I TOLD THERE WAS BAD PART THAT WAS COVERED UNDER WARRANTY! SHADY BUSINESS, THE PART SHOULD BE RECALLED FOR SAFETY AND NEGLIGENCE. WHAT IF IT STOPPED WORKING AND LOCKED WHILE I WAS ACTUALLY DRIVING? I TRAVEL FOR WORK AND WHAT IF IT STOPPED IN A BAD AREA LEAVING ME STRANDED? WHAT IF IT WAS EXTREME COLD OR HEAT? THE ISSUE IS THAT NISSAN KNOWS ABOUT A BAD PART BUT HAVE LEFT CUSTOMERS TO PAY $900 TO FIX THEIR BAD PART LEAVING PEOPLE IN DANGER. THERE ARE COUNTLESS STORIES ONLINE ABOUT THIS SAME ISSUE. NISSAN CHANGED THE PART IN APPROX 2010. THEY NEED TO OWN THEIR MISTAKE AND STOP LEAVING PEOPLE STRANDED IN HARMS WAY. I DON'T UNDERSTAND WHY NISSAN IS ALLOWED TO MAKE A BAD PART, KNOW THAT THE BAD PART WILL DISABLE THE CAR AND LEAVE PEOPLE STRANDED WITHOUT ANY NOTICE. THE CONSUMER GETS INSULT TO INJURY AND HAS TO PAY FOR NISSAN'S MISTAKE AT A $900.00 COST. AGAIN, MERRY CHRISTMAS NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816765December 29, 2015
ENGINE
TL* THE CONTACT OWNS A 2001 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING A FEW MOMENTS, THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC, WHO INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE CRANK SHAFT SENSOR. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816774December 29, 2015
ELECTRICAL SYSTEM, STEERING
MY WIFE AND I PURCHASED A 2009 NISSAN ALTIMA IN OCTOBER 2009 AND DID NOT ENCOUNTER ANY MAJOR ISSUES UNTIL A FEW DAYS AGO. ON 12/17/2015, MY WIFE WAS LEFT STRANDED IN A PARKING LOT OUTSIDE A GROCERY STORE AT NIGHT DUE TO UNABLE TO START THE CAR. WE TRIED USING A KEY FOB WITH A GOOD BATTERY AND JUMP STARTING THE ALTIMA, BUT IT WOULD CHANGE THE CAR FROM 'LOCK' MODE TO 'ON' MODE (WHERE THE CAR CAN BE STARTED). WE DID EXTENSIVE RESEARCH, AND FOUND THERE WERE A TREMENDOUS NUMBER OF 2009 NISSAN ALTIMA OWNERS THAT HAD ENCOUNTERED THE SAME ISSUE, SOME STRANDED ON THE HIGHWAY, AND SOME IN SNOW WITH KIDS. MANY PEOPLE POST ON BLOGS AND YOUTUBE ABOUT THIS ISSUE. WE ENDED UP HAVING THE CAR TOWED TO A NISSAN DEALERSHIP FOR EXAMINATION FOR $110, AND THEIR DIAGNOSIS RESULT CONFIRMED THAT THE STEERING LOCK MECHANISM (PART # 48700-9N00B) NEEDED TO BE REPLACED ' THEY QUOTED US $1152 FOR PART ($650) AND LABOR. THE PART IS FOR SALES FOR $360 ON AMAZON.COM. NISSAN USA WAS WELL AWARE OF THIS ISSUE, AND THEY EXTENDED THE WARRANTY ON THE STEERING LOCK MECHANISM PART FOR 3 YEARS. HOWEVER, WE HAVE NOT RECEIVED ANY NOTICE FROM THEM ABOUT THIS. AS OUR CAR IS 10 WEEKS OUT OF THE EXTENDED WARRANTY WINDOW, NISSAN USA WON'T COVER THE REPAIR EXPENSES. AS A NISSAN ALTIMA OWNER FOR 13 YEARS, WE FELT BETRAYED BY NISSAN ' THEY WERE SUPPOSED TO KEEP THE OWNERS INFORMED ON THIS ISSUE AND SHOULD HAVE ISSUED A RECALL, OR WORKED WITH THE OEM PROVIDER AND DEALERS FOR A COST EFFECTIVE SOLUTION. INSTEAD, THEY HAVE KEPT THE 2009 NISSAN ALTIMA OWNERS IN THE DARK, UNTIL MANY OF THEM GOT STRANDED IN DANGER. WE SINCERELY URGE YOU TO INVESTIGATE THIS ISSUE, AND HELP US AND OTHER FELLOW 2009 NISSAN ALTIMA OWNERS. AS OF 12/2/2015, A GOOGLE SEARCH OF '2009 NISSAN ALTIMA STEERING LOCK FAILURE' YIELDED 46,600 RESULTS. SAMPLE ONLINE POSTS ABOUT THE ISSUE: HTTP://GOO.GL/NMYZJI HTTPS://GOO.GL/XUL95H *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816827December 29, 2015
STEERING
ON 12/26/15 I RECEIVED A PHONE CALL FROM MY MOTHER STATING THAT MY 2009 NISSAN ALTIMA WOULD NOT START AND THE INTELLIGENT KEY ICON APPEARED ON THE DASHBOARD. AFTER SHE REPLACED THE BATTERY IN THE KEY FOB TO STILL ONLY FIND OUT THAT THE CAR STILL WONT START. I CONTACTED MY LOCAL NISSAN DEALERSHIP FOR THEM TO TOW MY CAR TO THEIR LOCATION. ONCE MY CAR WAS TOWED AND THEY INSPECTED MY VEHICLE I WAS TOLD THAT THE PROBLEM WAS THE STEERING UNIT CONTROL LOCK. AFTER DOING SOME RESEARCH I FOUND THAT THIS WAS A COMMON PROBLEM FOR ALL 2009 NISSAN ALTIMA AND THIS PARTICULAR PART WAS REPLACED IN ALL 2010 ALTIMA. FURTHERMORE, THERE WAS AN EXTENDED WARRANTY ISSUED FOR 8 YEARS UNLIMITED MILEAGE WHICH EXPIRED ON 9/25/15 FOR 2009 NISSAN ALTIMA FOR THE SAME PROBLEM. SO, WHEN I ASKED THE DEALER ABOUT THIS THEY TOLD ME THAT I WAS OUT OF THE PARAMETERS AND IT WILL COST ME $951 + TAX. SO, IMMEDIATELY I BECAME UPSET I ASKED THE DEALER WHY I WASN'T INFORMED OF THIS INFORMATION WHEN MY CAR IS REGULARLY SERVICED AT NISSAN. THEY TOLD ME THAT SOMETIMES THE CONSUMER IS NOT INFORMED. AS A CUSTOMER WHO IS AT NISSAN SEVERAL TIMES A YEAR AND EVERY 2-3 MONTHS FOR ROUTINE OIL CHANGES I THINK I SHOULD HAVE BEEN INFORMED OF THE EXTENDED WARRANTY. I FOLLOWED UP WITH NISSAN CONSUMER AFFAIRS AND FILED A CLAIMED AND WAS TOLD IT TAKES THREE DAYS FOR THEM TO MAKE A DECISION REGARDING PAYING FOR MY VEHICLE TO BE FIXED. IT HAS ONLY BEEN 24 HOURS SINCE I SPOKE WITH NISSAN AND I AM WAITING FOR A DECISION TO BE MADE. I BELIEVE THAT THIS UNFAIR TO THE CONSUMER IF THE INFORMATION WAS NEVER GIVEN TO THE CONSUMER VIA THE DEALER AND YOU HAVE SERVICE RECORDS TO PROVE IT. WHAT I ALSO FOUND OUT FROM NISSAN CONSUMER AFFAIRS IS IF YOU AREN'T THE ORIGINAL OWNER OF THE VEHICLE YOU WILL NOT RECEIVE NOTIFICATION UNLESS THE DEALER TELLS YOU ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816878December 29, 2015
ELECTRICAL SYSTEM
CAR WON'T START DUE TO FAILURE OF THE ELECTRONIC STEERING COLUMN LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816880December 29, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE SUNROOF EXPLODED AND SMALL PARTICLES OF GLASS SHATTERED OUTSIDE OF THE VEHICLE. THE SUNROOF SLIDING COVER WAS CLOSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENTIRE SUNROOF WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816465December 28, 2015
SERVICE BRAKES
I WAS AT THE TOP OF THE STREET WHEN I TRIED TO PRESS ON THE BRAKES TO SLOW DOWN BECAUSE OF A RED LIGHT AHEAD. THE BRAKES MALFUNCTIONED AND MY CAR ACCELERATED FASTER. I THEN STEPPED ON MY E-BRAKES AND MY CAR CONTINUED TO GO FASTER INSTEAD OF SLOWING DOWN. THE NEXT THING I REMEMBER IS REAR ENDING THE BACK OF A SUV. I HAVE ANTI-LOCK BRAKES AND THEY DID NOT WORK EITHER. I WAS ABOUT 200FT AWAY FROM THIS VEHICLE SO I HAS PLENTY OF SPACE AND TIME TO STOP MY CAR BUT INSTEAD MY CAR WENT FASTER DESPITE SLAMMING ON BOTH THE BRAKES AND E-BRAKES. MY CAR IS NOW TOTALED AND AM CURRENTLY SUFFERING INJURIES TO MY HAND, NECK AND BACK.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10816452December 28, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 NISSAN ALTIMA. THE CONTACT STATED THAT THERE HAD BEEN EXTENSIVE PREMATURE RUSTING ON THE FLOOR BOARDS OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THERE WAS CORROSION HOLES THROUGH THE FRONT DRIVER AND PASSENGER SIDE FLOOR BOARDS. THE CONTACT MENTIONED THAT THE HOLES HAD TO BE COVERED WHILE THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS FOR INSPECTION AND DIAGNOSIS. THE DIAGNOSIS AND IF THE VEHICLE WAS REPAIRED WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816552December 28, 2015
ELECTRICAL SYSTEM, STEERING
WAS STUCK AT WORK OVER THE WEEKEND. CAR DID NOT WORK. INTELLIGENT CAR KEY REMOTE CHANGED NEW BATTERY AND STILL DID NOT WORK HAD TO TOW TO DEALER NISSAN , WAS TOLD TO RUN A DIAGNOSTIC TEST ON THE CAR , AND FOUND OUT THE ELECTRONIC STEERING LOCK IS NOT WORKING. IVE CHECKED ONLINE AND FOUND OUT ALOT PEOPLE HAVE THE SAME PROMBLE THAT I HAD. THE COST TO REPLACE COST ABOUT $1200. SINCE TOO MANY PEOPLE HAVE THE SAME PROBLEM. NISSAN SHOULD HAVE RECALL ALL THE 09 MODEL . I WANT NISSAN REIMBURSE THE COST OF REPLACING NEW LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816572December 28, 2015
STEERING, ELECTRICAL SYSTEM
STEERING LOCK ASSY. BECAME DEFECTIVE WHILE AWAY FROM HOME AND HAD TO BE TOWED TO NISSAN DEALER, WAS TOLD THE NEW ASSY. HAD WARRANTY GOOD FOR 12MONTH/12000MILES AFTER REPAIRS WERE MADE. THIS MAY BE A SAFETY FEATURE FOR THE CAR ITSELF BUT BECOMES A SAFETY HAZARD FOR THE OCCUPANTS IF IT BREAKS DOWN IN A HAZARDS AREA AWAY FROM HOME OR IN A AREA OF BAD WEATHER ITSELF. THE DEALER INFORMED ME THAT THERE WAS AN EXTENDED WARRANTY OF 72MONS.OR UNLIMITED MILEAGE ADDED TO THE ORIGINAL 36MON./ 36000MILES FOR THIS PART. I WAS NOT NOTIFIED OR AWARE OF THIS ADD-ON. SO IT SEEMS THERE WAS REASON FOR CONCERN BY THE CAR MAKER BY ADDING THE ADDITIONAL WARRANTY. IT WAS A OUT OF POCKET EXPENSE FOR ME AND NO GUARANTEE THE CAR WOULD NOT BRAKE DOWN AGAIN SINCE I DO NOT KNOW IF THE NEW REPLACEMENT PART IS ANY BETTER THAN THE ONE THAT BROKE! MY CAR WAS BEYOND THE ADDITIONAL WARRANTY. I DO NOT TRUST THE CAR, IT COULD BREAK DOWN AT A REALLY UNSAFE LOCATION NEXT TIME IF THERE IS A NEXT TIME. I NEED SECURITY FOR ME AND MY FAMILY! THANK YOU P.S. THE CAR HAD BEEN TURN OFF LUCKILY IN A POST OFFICE PARKING LOT, BUT WOULD NOT RE START UNDER ANY CIRCUMSTANCE WHEN WE WERE READY TO GO ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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