Mitsubishi Outlander Complaints (2010)

60 consumer complaints on file.

#11594088June 13, 2024
UNKNOWN OR OTHER
Moon roof detached while driving on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535688August 1, 2023
SUSPENSION
Dealer wants to replace rear lower control arms due to corrosion and the car control arms were never addressed when I took it into the dealer for recall 16V458. The dealer was supposed to add a anti corrosion spray to the control arms in the front and back. The corrosion is very bad with these parts on my car and I am very concerned about safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462725April 29, 2022
VISIBILITY/WIPER
The contact owns a 2010 Mitsubishi Outlander. The contact stated that after turning the front windshield wipers off, the driver’s side and passenger’s side windshield wipers remained in the upright position. The cause of the failure was not determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V791000 (Visibility). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452025February 15, 2022
SUSPENSION, STRUCTURE:BODY
High Point Mitsubishi in High Point NC preformed the recall in regards to rust forming on the underside crossmember of this vehicle. Less than 3 years later this vehicle is immovable because of the exact same reason as the original recall. The technician obviously overlooked areas of which to spray the rust preventative in which caused the structural integrity to completely fail at the front mounting location of the driver side control arm onto the crossmember. This vehicle is not safe to drive any longer because of Mitsubishi's lack of thoroughness in performing and evaluating the situation and the condition of said crossmember. High Point Mitsubishi now insists that the issue was resolved even after clear pictures have been sent showing the clear damage and obvious nature of the reasoning of the recall in the first place but argue that they took care of the recall although obviously the exact issue that the recall was made for is thr reason this vehicle is no longer driveable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431274August 31, 2021
SUSPENSION
The cross member is rusted through with holes in it. Dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428086August 6, 2021
VISIBILITY
The contact owns a 2010 Mitsubishi Outlander. The contact stated while driving approximately 30 mph, he heard a cracking sound coming from the sunroof. When the contact exposed the glass portion of the sunroof, the sunroof shattered. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V071000 (Visibility) however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400174March 10, 2021
ELECTRICAL SYSTEM
ABS PUMP MOTOR ECU INTERNAL FAILURE -LOSES BATTERY VOLTAGE SIGNAL INTERNALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384940December 25, 2020
POWER TRAIN
EARLY FAILURE OF THE TRANSMISSION ON OUTLANDERS IS KNOWN PROBLEM AND PUTS DRIVERS AT RISK FOR SERIOUS INJURY WHEN THE CAR GOES INTO A SAFE MODE LEAVING THE CAR STRANDED IN THE ROAD. MY CAR GAVE ME NO WARNING PRIOR TO THE CAR SHUTTING DOWN. I WAS STUCK IN THE MIDDLE OF AN INTERSECTION ON A SUNDAY MORNING. IT TOOK > 1 HOUR TO HAVE THE CAR TOWED OUT OF HARMS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267188October 8, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THERE IS SOME PROBLEM WITH BRAKE. THE ABS AND ASR LIGHTS ARE ON. SO I DECIDED TO GO TO THE MECHANIC. THE MECHANIC CHECKED THE CAR AND HE TOLD ME ABS PUMP IS BROKEN. STARTED WHEN I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252868September 3, 2019
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS AT SCHAUMBURG MITSUBISHI (660 EAST GULF RD, SCHAUMBURG, IL) UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT BOTH LOWER CONTROL ARMS AND CROSS MEMBERS SUSTAINED SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (STRUCTURE); HOWEVER, THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196687April 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V069000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MITSUBISHI MOTOR SALES OF CARIBBEAN (LOCATED AT PR-167, BAYAMON, TOA BAJA 00953, PR, (855) 251-8715), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196541April 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE ENGINE STALLED MORE THAN ONCE AND WAS BECOMING A HINDRANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ARROW MITSUBISHI (3995 S 1ST ST, ABILENE, TX 79605, (325) 692-9500) WHERE IT WAS DIAGNOSED THAT A FLANGE FOR THE DRIVE BELT WAS NEEDED. THE VEHICLE REMAINED PARKED AT THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 111,668.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195016April 9, 2019
ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V069000 (ENGINE AND ENGINE COOLING) AND 17V461000 (VISIBILITY). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SALINAS MITSUBISHI (151 AUTO CENTER CIR, SALINAS, CA 93907, (831) 444-9458) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183204February 28, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
AFTER MY ABS, TCS, AND CHECK ENGINE LIGHTS CAME ON, I STARTED TO RESEARCH WHAT MY PROBLEM WAS. COME TO FIND OUT THE ABS PUMP MOTOR IS GETTING LOW VOLTAGE RESULTING IN POOR BRAKING AND OVERALL DRIVEABILITY IN ANY WEATHER. IN MY RESEARCH I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH MANY MITSUBISHI'S AROUND THIS YEAR. I WAS COMPLETELY FINE WITH REPLACING THE PARTS BECAUSE THE CAR ISN'T SAFE FOR MY CHILDREN, BUT WHEN LOOKING INTO THE COST OF REPLACEMENT OF SUCH A SMALL PART, I (ALONG WITH MANY OTHER PEOPLE) CAN NOT AFFORD TO SPEND ~$2000 TO MAKE OUR CARS SAFE. IF THIS HAS TRULY BEEN A PROBLEM FOR SO LONG WHY HASN'T MITSUBISHI HANDLED IT YET. UNTIL I CAN FIND A CHEAP REPLACEMENT OR IF MITSUBISHI CARES ABOUT THEIR CUSTOMERS SAFETY, I WILL BE DRIVING MY 2010 OUTLANDER WITH NO ABS OR TRACTION CONTROL. WHICH IS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180705February 17, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE ATTEMPTED TO MANE AN APPOINTMENT TO FIX 6 RECALLS MY VEHICLE HAS, WITH NO LUCK ITS BEEN 2 MONTHS AND NO CALL BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130929September 24, 2018
UNKNOWN OR OTHER
I WAS DRIVING DOWN A COUNTRY ROAD IN THE MORNING, TEMPERATURE WAS ABOUT 60 DEGREES. THE SUNROOF ON MY 2010 MITSUBISHI OUTLANDER WAS NOT OPEN BUT THE SAFETY SCREEN WAS PUSHED BACK. AS I WAS DRIVING DOWN A COUNTRY ROAD OUT OF NOWHERE I HEARD A LOUD EXPLOSION. THE NOISE IS WHAT I WOULD DESCRIBE AS A LOUD BANG OR GUNSHOT LIKE SOUND. I COULD FEEL PIECES OF GLASS FALL DOWN ON TOP OF ME. WHEN I LOOKED UP I COULD SEE THAT THERE WAS A SUBSTANTIAL HOLE IN MY SUNROOF AND ALL OF THE GLASS AROUND THE HOLE WAS SHATTERED INTO A MILLION PIECES. UPON CLOSER INSPECTION OF THE GLASS UPON STOPPING MY CAR, IT BECAME CLEAR THAT THE GLASS WAS BROKEN FROM THE INSIDE OF THE CAR WITH THE GLASS BLOWING PARTIALLY OUTWARD. THERE WAS NO OUTSIDE FORCE THAT CAUSED THIS TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103936June 26, 2018
ELECTRICAL SYSTEM
I AM HAVING ELECTRICAL ISSUES THAT I THOUGHT WERE JUST IN MY STEERING COLUMN BUT NOW I AM FINDING OTHER ISSUES THROUGHOUT THE VEHICLE. 1.) THE STEERING WHEEL VOLUME CONTROL EITHER DOES NOT WORK OR INCREASES WHEN THE DECREASE BUTTON IS PUSHED. 2.) THE STICK CONTROL FOR SIGNALING WILL NOT LOCK THE HIGH BEAMS ON SO IF YOU NEED THE EXTRA LIGHT YOU WOULD HAVE TO HOLD THE STICK BACK MANUALLY. 3.) THE INTERIOR DOME LIGHT WILL NOT ALWAYS TURN ON/SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066464February 1, 2018
UNKNOWN OR OTHER
WHEN VEHICLE IS IN STOP-AND-GO TRAFFIC AND AIR SYSTEM IS ON OUTSIDE AIR, STRONG EXHAUST FUMES ENTER THE CABIN OF VEHICLE. ALSO WHEN VEHICLE WAS TRAVELING IN REGULAR HIGHWAY TRAFFIC APPROXIMATELY 60 MILES PER HOUR AND WHEN THE DEFROSTER OR HEATER ARE ON, STRONG EXHAUST FUMES ENTER THE VEHICLE CABIN. THIS ISSUE JUST STARTED IN THE LAST MONTH. THE AIR FILTER AND CABIN FILTERS HAVE BEEN CHANGED IN MAY. ROUTINE MAINTENANCE IS KEPT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057672December 30, 2017
UNKNOWN OR OTHER
PAINT ON HOOD STARTED TO CHIP AROUND 48,000 MILES. EACH TIME I APPLY TOUCH PAINT, THE PAINT START TO CRACK IN THE SAME AREA OVER FROM THE TOUCH UP.THE SHINY GLOSS IS STILL THERE IS JUST THE PAINT BEGAN TO CHIP OFF. I HAVE 60,000 MILES ON THE CAR NOW AND 2 NEW CHIPS APPEAR ON THE HOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042916November 3, 2017
ELECTRICAL SYSTEM, ENGINE
AFTER GETTING MY VEHICLE BACK FROM THE DEALER FOR FIXING THE 4B1 ENGINE DRIVE BELT NO MORE THAN 15 MIN DRIVING ON TO THE HIGHWAY MY CAR STALED AND DIED LUCKILY I HAD MY FOOT ON THE BRAKE WHEN IT OCCURRED, I GOT IT TO START BACK UP BY RETURNING THE ENGINE OVER. 15 MIN AGAIN IT PRECEDED TO DO IT TWO MORE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mitsubishi Outlander