Mitsubishi Outlander Complaints (2009)

46 consumer complaints on file.

#11736094May 6, 2026
UNKNOWN OR OTHER
I was driving home from work and I came upon a red light as I was slowing down the car started jilting as I went to take off I started jilting again but then smoothed out. The check engine light, ABS brake light and speed traction off light came on.They just all popped on. At the next light it did the same thing , it started to shutter and loss of power on taking off. It was sputtery at the same time which could have caused an accident! I finally make it home in about an hour later I had to run out to the store to get a couple things. I put it in reverse and it started to jitter again so I put it in park I checked all the fluids everything was fine Don't know why the lights were on. Again I put it in reverse Go to pull out of my driveway it starts to jitter. I put it in drive very slow getting up to movement. I slowed to stop at a light and it stalls out right in the middle of the intersection I try to start it back up , it does but now it just will not go anywhere!! there was no warning no loud bangs, pops, or squeals, no loud anything it just stopped. It will engage in each gear but refuses to go anywhere. it feels like it wants to go but it's just not going. This is very dangerous I could have gotten in a serious accident being in the middle of the intersection like that. this problem needs to be fixed upon looking on many forums and internet sites this seems to be a very common issue with the CVT or the 2009 or any outlander for that matter. My car was made in Japan I guess because the VIN starts with J I'm not sure of how to get any recalls from there or if that matters. I'm not sure the history on my vehicle neither or where it was registered last. I wish I knew when and where the repairs have been done for the recalls that my vehicle may have had. My car is doing exactly what the recalls were for; MMNS's number SR-15-002 in June 15th 2015 and also mmna's number SR-18-001 I did change both CVT filters and fluid also the oil and oil filter. Still nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577857March 17, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The MMCS system has a known bug. As of October 2023 the date and time of the system has defaulted back to 2004. The defect has disabled features such as maintenance records that are logged since new. The defect has been reported to the dealer and they have acknowledged there is currently no fix. The dealer also noted that replacing the GPS receiver does not correct the problem and it is likely a head unit firmware issue. There are hundreds of complaints via Internet forums that Mitsubishi equipped MMCS models from approximately 2007 through 2014 are affected. The only way to retrieve any data in the system is to disconnect the GPS receiver and manually input the current date. That fix disables the navigation system in lieu of having all the data the system has stored since new which could be a safety issue for some owners. This is an unacceptable problem for most owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287676December 7, 2019
POWER TRAIN
EXACT PROBLEMS AS A RECALL ISSUED ON SELECT 09 OUTLANDER ON 6/25/14 FOR POWER TRAIN: AUTOMATIC TRANSMISSION BUT MY VIN DOES NOT MATCH AS A VEHICLE AFFECTED BY THIS RECALL. IS THERE A POSSIBILITY MY SELECT VEHICLE SHOULD HAVE BEEN INCLUDED IN THIS RECALL? I HAVE SEEN MANY MANY SIMILAR COMPLAINTS STATING THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270924October 25, 2019
STRUCTURE:BODY
FRONT CRADLE FRAME ASSEMBLY IS RUSTED TO THE POINT YOU CAN SEE THRU THE LARGE HOLES. TECHNICIANS RECOMMENDATION FRAME RUSTED BEYOND REPAIR, NEEDS TO BE REPLACED. AT A COST OF $2,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207811May 15, 2019
SUSPENSION
MITSUBISHI OUTLANDER SE FRONT SUBFRAME CROSSMEMBER CRADLE HAS CORRODED AND WILL NOT PASS INSPECTION. THE CRADLE IS WHERE THE STEERING ATTACHES AND RAISES A SAFETY CONCERN SHOULD THE CRADLE BREAK DUE TO THE CORROSION. THERE ARE MANY MITSUBISHI VEHICLES THAT HAVE A RECALL ON THIS CONDITION, BUT FOR SOME REASON THIS VEHICLE IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204258April 28, 2019
SUSPENSION
CORROSION AND MAJOR RUST ON THE FRAME AND SUSPENSION ESPECIALLY ON THE DRIVER'S SIDE FRONT WHEEL. PARTS OF FRAME AND SUSPENSION JUST STARTED FALLING OFF. VERY SIMILAR TO THE PROBLEMS SEEN ON THE OUTLANDER OF THE SAME YEAR BUT DIFFERENT SIZE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193915April 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 171,240.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186392March 13, 2019
POWER TRAIN, UNKNOWN OR OTHER
I RECEIVED A RECALL ON MY SON'S 2009 MITSUBISHI OUTLANDER FOR DRIVE BELT AUTO TENSIONER AND SUNROOF GLASS. I HAVE MADE 6 CALLS TO THEIR SERVICE DEPARTMENT OF BRANDON, FL MITSUBISHI AND ALWAYS GET TOLD A SERVICE ADVISOR WILL CALL ME BACK AND I HAVE NOT RECIEVED A CALL BACK. I ALSO MADE 1 CALL TO THE SERVICE MANAGER. I LEFT VOICEMAIL WITH THE INFORMATION AND TO CALL ME BACK. I HAVE RECIEVED NO CALLBACK. BRANDON MITSUBISHI 9915 E ADAMO DR BRANDON, FL 33619 813-285-7783
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165278January 4, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ELECTRICAL SYSTEM
THE HEATER FAN STOPPED WORKING THERE'S HEAT BUT BLOWERS DON'T WORK FIRST THERE'S A WEIRD WINDING NOISE THEN NOTHING NO WARNING JUST STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150043November 8, 2018
STRUCTURE:BODY
THE FRONT CROSS MEMBER RUSTED SO BADLY THAT IT BROKE OFF DURING NORMAL DRIVING. THE FRAME FAILED AT THE LOWER A-FRAME ON THE DRIVER'S SIDE RESULTING IN THE ENTIRE WHEEL/SUSPENSION ASSEMBLY TO FAIL AND THE VEHICLE CRASHED DOWN TO THE FRAME AND SKIDDED ALONG THE ROAD TO STOP. THIS IS A 10 YEAR OLD CAR THAT HAS ALWAYS BEEN KEPT IN A GARAGE, ALWAYS PARKED ON PAVEMENT OR CONCRETE, AND HAS TYPICAL MILEAGE. THE VEHICLE WAS BEING DRIVEN NORMALLY IN CITY TRAFFIC AT THE TIME OF THE FAILURE, SPEED WAS ABOUT 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144769November 1, 2018
SEAT BELTS
SEAT BELT COMES UNBUCKLED AT RANDOM TIMES WHILE DRIVING THE VEHICLE. IT HAS HAPPENED AT LEAST A DOZEN TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142338October 24, 2018
STEERING, WHEELS
FRONT CROSSMEMBER RUSTED THROUGH CAUSING THE VEHICLE TO LOSE CONTROL. THROUGH LUCK/SKILL MANAGED TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT BUT BASICALLY THE CORE SUPPORT THAT HOLDS THE WHEELS EXPERIENCED RUST ROT. THIS SEEMS TO BE A BIG PROBLEM WITH MANY MITSUBISHI CARS FROM 2003-2013 BUT FOR SOME REASON MY VEHICLE WAS EXCLUDED FROM THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118195August 6, 2018
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS COMPLETELY FAILED DUE TO DEFECTIVE ETACS ECU. THE VEHICLE WAS ON A HIGHWAY AT NIGHT. THE VEHICLE WAS TAKEN TO THE MITSUBISHI DEALER AND THE DEFECT WAS CONFIRMED. MITSUBISHI WAS CONTACTED BUT THEY WILL DO NOTHING WITHOUT NHTSA INVOLVEMENT. IN ADDITION, THE BLOWER FAILED DUE TO THE ETACS ECU SO THE DEFROSTER DOES NOT WORK TO KEEP THE WINDSHIELD CLEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097630May 23, 2018
AIR BAGS
"TAKATA RECALL" I WAS INVOLVED IN A COLLISION IN WHICH TOTALED MY CAR. THE FRONT WAS COMPLETELY SMASHED AND TORN APART. THE PROBLEM IS... MY AIR BAGS NEVER DEPLOYED DURING THIS ACCIDENT AND WE WERE HIT WHILE DOING 35MPH. I WAS INFORMED THAT AIRBAGS DEPLOY IN CAR ACCIDENTS IF GOING MORE THEN 10MPH OR DEPENDING ON WHERE YOU ARE HIT. I HAVE BOTH FRONT AND SIDE AIRBAGS AND SO I'M CURIOUS AS TO WHY THESE DIDN'T HELP US DURING THIS ACCIDENT IN WHICH COULD HAVE PREVENTED MY INJURIES CAUSING ME TO LEAVE THE SCENE IN AN AMBULANCE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11092799May 9, 2018
SEAT BELTS
DRIVER SIDE SEAT BELT RETRACTOR FAILS TO LOCK. PER MITSUBISHI SERVICE DEPARTMENT, SEAT BELT ASSEMBLY DOES NOT HAVE AN UNLIMITED WARRANTY. SEAT BELTS SHOULD NOT FAIL. AS A MAJOR SAFETY EQUIPMENT IN A VEHICLE, SEAT BELTS SHOULD HAVE A LIFETIME WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061220January 8, 2018
AIR BAGS
''TAKARA AIRBAGS' MOVING, ROADWAY-FRONT END COLLISION. CAR WAS TOTALED IN ACCIDENT AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11042556November 2, 2017
FUEL/PROPULSION SYSTEM
IF U OPEN THE LEVER INSIDE THE CAR TO OPEN THE DOOR TO OPEN IT WOULDN'T OPEN. IT HAPPEN TWO TIMES WITH ME. I HAVE TO DRIVE IT TO THE DEALERS TO OPEN IT. I'M GLAD I JUST HAVE ENOUGH FUEL TO GET THERE. TO ME THIS IS A NERVE BREAKING. U CAN GET STUCK IF YOU ARE FAR DRIVING AND U CANNOT OPEN THE DOOR TO PUT GAS. NOW I BRING IT TO THE DEALER SERVICE AGAIN THEY SAY THAT THE CABLE GOING TO OPEN IS WEAR OUT OR BROKE. IT'S A WEEK NOW THE CABLE IS NOT COMING YET. THEY OPEN THE DOOR FOR MY HAD TANK BUT I CANNOT CLOSE IT. OR ELSE I'M CANNOT OPEN IT OR I CAN GET STUCK SOMEWHERE IF I HAVE NO GAS .IF I CLOSED THE DOOR. 46$ TO THE CABLE AND THEY SAID MAYBE 200$ OR MORE TO THE LABOR. THIS IS SCARY IF U ARE DRIVING FAR U TRYING TO PUT GAS U CANNOT OPEN THE DOOOR TO GET GET GAS U STUCK. IT'S TO EXPENSIVE FOR THE TOW TRUCK. U LUCKY IF U ARE CLOSED TO A DEALER. BUT U HAVE TO WAIT FOR THE PARTS. NOW I HAVE TO PUT A DUCK TAPE SO NOBODY CAN CLOSED IT OR IF I PUT GAS I CANNOT ACCIDENTALLY CLOSED IT OR ELSE I'M STUCK WITH NO GAS. I'M JUST LUCKY THAT I HAVE ENOUGH GAS TO THE DEALER WHEN I BRING THE CAR TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984469May 9, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER WHO STATED THAT THE RECALL REMEDY PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF UPDATED 10/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979031April 18, 2017
STEERING, SUSPENSION
FRONT CROSS MEMBER CORROSION CAUSED DRIVER SIDE LOWER CONTROL ARM TO DETACH. LOST CONTROL OF VEHICLE AT LOW SPEED AFTER PULLING AWAY FROM A STOP SIGN. IT COULD HAVE CAUSED A SERIOUS ACCIDENT AT HIGHER SPEED. I HAVE CONTACTED MITSUBISHI AND ALTHOUGH SYMPATHETIC, NO ASSISTANCE WAS OFFERED AND I WAS INFORMED THAT NO APPLICABLE RECALLS OR SAFETY NOTICES APPLY TO MY VIN, THE VEHICLE IS NOT DRIVEABLE. REPAIRS WILL BE COSTLY, PERHAPS MORE THAN IT IS WORTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978738April 17, 2017
UNKNOWN OR OTHER
UPON INSPECTION, DISCOVERED THAT UNUSED COMPACT SPARE TIRE WHEEL WAS SEVERELY RUSTED AND CORRODED AND SPARE TIRE DEFLATED & NOT HOLDING AIR PRESSURE AND UNUSABLE. BOLT HOLES AND MOUNTING SURFACES SO RUSTY THAT MOUNTING MAY BE UNSAFE. SPARE TIRE MOUNTS UNDERNEATH VEHICLE AND IS SUBJECT TO RAIN, ROAD SALT AND DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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