Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10095972October 18, 2004
STEERING:RACK AND PINION:RACK
VEHICLE IN FOR SECOND REPAIR OF STEERING RACK. FIRST TIME THE RACK WAS REPLACED. REQUESTED REPLACEMENT AGAIN. VERY RARE FAILURE, YET TWICE WITHIN 30 K MILES? THERE IS A VARIABLE PULSING AND UNEQUAL PRESSURE WITHIN THE STEERING RACK HYDRAULICS. FIRST INSTANCE 16000, SECOND 31K MILES. ADDITIONALLY FAILED TIE ROD IN THIS SECOND INSTANCE. BEING REPAIRED AT UNIVERSITY MIT. IN BLOOMINGTON, INDIANA, AS IN THE FIRST INSTANCE. CALLED MIT. CUST SVC AND REQUESTED NEW RACK AND REPAIR OF TIE ROD AS WELL AS ALIGNMENT. THEY STATE THIS TO BE AN ISOLATED, TWICE STRUCK, DEFECT ISSUE AND NOT A CROSS PLATFORM/VEHICLE MODEL PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079070June 30, 2004
SUSPENSION
SINCE THE PURCHASE OF OUR 2003 OUTLANDER, IT HAS VEERED BADLY TO THE RIGHT. I NOTIFIED THE DEALER OF THE PROBLEM FROM THE DATE OF PURCHASE. I HAVE HAD IT IN THE DEALERSHIP TO CORRECT THE PROBLEM 3 TIMES AND THE PROBLEM STILL EXISTS. IF YOU ARE TRAVELING AT A LOW SPEED IT IS NOT AS OBVIOUS, BUT WHEN TRAVELING AT HIGHER SPEEDS (60-70MPH) IF YOU DO NOT APPLY PRESSURE TO THE STEERING WHEEL, YOU WILL VEER RIGHT AND IN 5 TO 7 SECONDS BE IN A DITCH, OR IF PASSING ANOTHER VEHICLE, YOU WOULD CRASH INTO THEM. I CONSIDER THIS A VERY DANGEROUS PROBLEM, THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES AND THEY HAVE CONTACTED THE DEALERSHIP. I JUST HAD THE OUTLANDER IN THE DEALERSHIP YESTERDAY FOR THE 3RD TIME, AND NEEDLESS TO SAY, THE PROBLEM IS STILL UNRESOLVED. ALIGNMENT HAS NOT SOLVED THE PROBLEM AND I AM TAKING IT BACK FOR THE 4TH TIME AND EXPECTING THE SAME END RESULTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078297June 15, 2004
STEERING
(1) STEERING IS LOOSE. VEHICLE WOULD DRIFT EITHER TO THE LEFT OR RIGHT. EXCESSIVE VIBRATION EVEN THOUGH THE DEFECT DID NOT CAUSE ANY ACCIDENT OR NEED ANY PARTS REPLACEMENT, IT IS IMPORTANT THAT THE MANUFACTURER DO SOMETHING ABOUT IT. THIS IS A WELL-KNOWN PROBLEM IN ASIA. I AM SURPRISED NORTH AMERICA IS NOT NOTIFIED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074061May 21, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. THE STEERING IS PULLING TO THE RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073984May 20, 2004
SUSPENSION:FRONT
WHEN DRIVING VEHICLE PULLED TO THE RIGHT. CONSUMER TOOK VEHICLE TO DEALER FOR A WHEEL ALIGNMENT ON THREE OCCASSIONS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073852May 18, 2004
STEERING
WHILE MAKING A RIGHT TURN THE STEERING WHEEL WANDERED OFF ON ITS OWN. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE DRIVER INFORMED THE MECHANIC THE PROBLEM HAD OCCURRED MORE THAN ONCE AND THE PROBLEM HAS NOT BEEN RESOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066899April 9, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE STOPPED AT A TRAFFIC LIGHT AND WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. UPON IMPACT, BOTH FRONT AIR BAGS DID DEPLOY. CONSUMERS HEAD HIT THE STEERING WHEEL. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10057458April 1, 2004
SUSPENSION
WHEN DRIVING IN THE SNOW, THE CONSUMER LOST POWER STEERING, WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. THE CONSUMER CONTACTED THE DEALER, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM. *AK THE VEHICLE WOULD DRIFT TO THE LEFT OR RIGHT WITH LITTLE MOVEMENT OF THE STEERING WHEEL. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064077March 29, 2004
STEERING
VEHICLE PULLS TO THE RIGHT FROM THE DAY I RECEIVED IT, RETURNED FOR SERVICE SEVERAL TIMES, STILL PULLS TO THE RIGHT. FRONT TIRES ARE WORN AFTER 29,000 MILES. LAST VISIT TIRES WERE ROTATED AND NOW THE VEHICLE PULLS VERY HARD TO THE LEFT. NOW I AM BRINGING IT BACK TO ROTATE THE TIRES BACK SO NOW IT WILL CONTINUE TO PULL TO THE RIGHT AGAIN I'M SURE. I DON'T FEEL SAFE DRIVING THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058876February 24, 2004
STEERING:LINKAGES
DRIFTS TO RIGHT-BEEN BACK 4 TIMES FOR THIS- NOW LAST TIME THEY SAY NOTHING IS WRONG AND IT NO LONGER DRIFTS-AS I DROVE OUT OF DEALER I LET GO OF WHEEL AND OFF IT GOES TO THE RIGHT...AGAIN..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058913February 24, 2004
VEHICLE SPEED CONTROL, SUSPENSION:REAR
CAR BUSHING HAD TO BE REPLACED WITH ONLY 6000 MILES.. WHY? DEALER COULDNT EXPLAIN. ALSO, TWICE CAR HAS ACCELERATED WHEN COASTING ON FLAT ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055561January 21, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM:WIRING, SEAT BELTS:FRONT:RETRACTOR, AIR BAGS:SIDE/WINDOW, EXTERIOR LIGHTING:BRAKE LIGHTS
CONSUMER CANNOT UNLOCK THE FRONT AND REAR DOORS FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. WATER WENT UNDER FLOOR AND CORRODED THE ELECTRICAL SYSTEM. THIS PROBLEM WAS SIMILAR TO NHTSA RECALL 03V194000: ON CERTAIN SPORT UTILITY VEHICLES, WATER COULD ENTER THE FRONT FLOORBOARD AREA FROM OPENINGS IN THE SIDE SILL OR UPPER DASH AREA. THIS WATER COULD COLLECT UNDER THE SEAT AND CAUSE ELECTRICAL CORROSION TO OCCUR IN THE HARNESS CONNECTORS THAT CONTAIN THE WIRING FOR THE SEAT BELT RETACTOR, SIDE AIR BAG IMPACT SENSOR, AND STOP LAMPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051213December 28, 2003
SUSPENSION
THE OUTLANDER HAS THE TENDENCY TO DRIFT TO THE LEFT. A QUICK CHECK ON THE WEBSITE REVEALED MANY CAR OWNERS FACED THE SAME PROBLEM. IT IS IDENTIFIED TO THE ACTUATOR LATCH MECHANISM OF THE STEERING MECHANISM. THIS PROBLEM US WELL KNOWN TO JAPAN & ASIA. I AM EXTREMELY SURPRISED THAT IT IS NOT KNOWN TO US AT ALL. ALL THE TIME, I HAVE TO TURN THE STEERING WHEEL SLIGHTLY TO THE RIGHT TO KEEP THE SUV STRAIGHT!!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045507November 5, 2003
UNKNOWN OR OTHER
CAR WAS PARKED WITH KEY OUT OF THE IGNITION. CAR ROLLED BACKWARDS AND STRUCK TREE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10042431October 7, 2003
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
WHILE DRIVING AUTOMATIC TRANSMISSION STICK SHIFT INDICATOR BROKE, MAKING HARD TO SHIFT THE GEAR. DEALER STATED THEY DIDN'T HAVE THE PART, AND DIDN'T KNOW WHEN THEY WILL HAVE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039043September 17, 2003
SUSPENSION, STEERING
OUTLAND CONTINUES TO PULL VERY HARD TO THE RIGHT. IT HAS BEEN SERVICED THREE TIMES AND PROBLEM STILL OCCURS. DEALERSHIP SAYS THERE IS NO PROBLEM AND THE PULLING IS NORMAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038572September 10, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE CONSUMER RECEIVED A RECALL NOTICE#03-V-194-000 FROM THE MANUFACTURER ON AUGUST 3, 2003 HOWEVER NO PARTS WERE AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038422September 8, 2003
SUSPENSION
THE VEHICLE VEERED TO THE RIGHT WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS BUT THE VEHICLE CONTINUED TO VEER TO THE RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037336September 6, 2003
STEERING, SUSPENSION
STEERING/SUSPENSION OUTLANDER XLS CAR PULLS AND DRIFTS TO THE RIGHT, CAR HAS BEEN TO AUTO SERVICE 3 TIMES AND PROBLEM STILL EXIST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038310September 5, 2003
SUSPENSION
WHILE DRIVING VEHICLE PULLED TO THE RIGHT. DEALER DID AN ALIGNMENT, AND CHECKED THE STEERING WHEEL. DEALER INDICATED THAT THIS WAS A NORMAL PROBLEM AND THERE WAS NO SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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