Mitsubishi Montero Complaints

1,130 consumer complaints on file.

#10162983July 20, 2006
SERVICE BRAKES, HYDRAULIC
DT: THE CONTACT STATED THERE WAS HYDRAULIC BRAKE BOOSTER ACCUMULATOR FAILURE WITH THE VEHICLE. WHILE TRAVELING 2 MPH EXITING THE DRIVE WAY, THE BRAKES WERE DEPRESSED HOWEVER THERE WAS NO RESPONSE COUPLED WITH A SQUEAKING NOISE. THE BRAKES CONTINUE TO MAKE NOISES WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THERE WAS A RECALL FOR VEHICLES OF THE SAME YEAR MAKE AND MODEL. THE RECALL NUMBER IS #SR-01-008 WHEN THE DEALERSHIP WAS ALERTED, THEY DETERMINE THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162012July 10, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MONTERO UNDER 50,000 MILES. HAVE TO REPLACE COMPRESSOR, ALIGNMENT BARS FOR SUN ROOF, AND BRAKES. COST $2700 WITH LABOR. HAVE OWNED THE VEHICLE FOR 4 MONTHS. NO WARRANTY LEFT. MONTERO HAS TO BE JUMPED TO TURN ON, BUCKS WITH DEFROST ON, NO AIR, NO RADIO, AND BRAKES ARE BAD. DEALER WILL NOT HELP WITH COST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161882July 8, 2006
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING MY 1995 MITSUBISHI MONTERO SR, THE DRIVER SIDE FRONT SEAT RECLINING BRACKET BROKE CAUSING ME TO LOSE SIGHT OF THE ROAD. AS A RESULT, I WAS FORCED TO SWERVE THE VEHICLE TO THE SIDE OF THE ROAD WHILE IN THE MIDDLE OF TRAFFIC. UPON INSPECTION I NOTICED THE BRACKET HAD BROKEN COMPLETELY AWAY FROM THE FRAME OF THE SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160966June 28, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
THE ACCUMULATOR THAT IS INSTALLED ON THE HYDRAULIC BRAKE BOOSTER IS MAKING AN ABNORMAL NOISE, THAT CAN BE HEARD FROM INSIDE THE TRUCK, AND I KNOW THIS TYPE OF TRUCK HAD A RECALL A FEW YEARS AGO ( NHTSA # 01V254001), SO I TOOK IT TO THE DEALER THIS MORNING, JUST TO BE TOLD THAT MY MONTERO WAS NOT IN THE RECALL LIST AND THAT I HAD TO PAY ABOUT $350.00 TO GET IT FIXED. IS THERE ANYTHING THAT I CAN DO TO GET IT FIXED WITHOUT HAVING TO PAY ALL THAT MONEY ? THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160855June 27, 2006
SERVICE BRAKES, HYDRAULIC
THE ACCUMULATOR ON MY BRAKE BOOSTER IS GOING BAD. THERE IS A STRANGE NOISE COMING FROM THE LEFT SIDE OF THE DASH PANEL BY THE BRAKE PEDAL. I HAVE TAKEN THE VEHICLE TO THE MITSUBISHI DEALER TO HAVE THE ACCUMULATOR REPLACED SINCE IT IS A SAFETY ISSUE. THERE IS A RECALL (01V254001) ON THIS PART FOR MY VEHICLE (2002 MITSUBISHI MONTERO) PRODUCED BEFORE JUNE 20,2001. MY VEHICLE'S VIN# IS [XXX] AND IT IS NOT COVERED IN THE RECALL BECAUSE IT WAS MANUFACTURED ON OR AFTER JUNE 20,2001. SO AS IT STANDS I HAVE A DEFECTIVE PART INSTALLED IN A VEHICLE THAT HAS A RECALL FOR THAT SPECIFIC PART ON THAT SPECIFIC VEHICLE FOR THAT SPECIFIC YEAR AND IT HAPPENS TO NOT BE A RECALL. THIS SITUATION DOES NOT SOUND RIGHT. *NM UPDATED 07/16/2012 *JS *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160458June 22, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
DT: THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED AND SHIFTED INTO REVERSE, THE VEHICLE STARTED MAKING AN INTERMITTENT SQUEAKING SOUND. THIS WAS ACCOMPANIED BY A VIBRATION IN THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THE BRAKE BOOSTER ACCUMULATOR WAS FAULTY. THE DEALER WAS ALSO CONSULTED, WHERE IT WAS CONFIRMED THAT THE BOOSTER WAS FAULTY, HOWEVER THE DEALER INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THERE IS A NHTSA RECALL # 01V254001. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159951June 15, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE THERE WAS A SQUEALING NOISE. THIS OCCURRED AT VARIOUS SPEEDS ON NORMAL ROADS WITHOUT WARNING DURING NORMAL BRAKING. THE DEALERSHIP DETERMINED THE HYDRAULIC BRAKE BOOSTER ACCUMULATOR NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL, # 01V254001, REGARDING THE SERVICE BRAKES HYDRAULIC POWER ASSIST VACUUM. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159819June 14, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A FRONT-END COLLISION WHILE DRIVING AT 70MPH AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED MINOR BRUISING IN THE COLLISION, AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10159689June 13, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
THIS IS CONCERNING A 2002 MITSUBISHI MONTERO LIMITED. MY WIFE AND DAUGHTER WERE HEADED DOWN OUR DRIVEWAY WHEN THE BRAKES FAILED. MY WIFE STARTED PUMPING THE BRAKES AND WAS FINALLY ABLE TO STOP THE CAR, BUT, NOT BEFORE THE FRONT END WAS ALREADY OUT IN THE ROAD. HAD THERE BEEN A CAR COMING, IT WOULD HAVE RESULTED IN A CRASH. NHTSA ACTION NUMBER RQ06007 AND RECALL NUMBER 01V-254 EXPLAIN THE EXACT SYMPTOMS THAT MY CAR HAS; ABNORMAL NOISE FROM THE LEFT SIDE OF THE DASH WHEN THE BRAKES ARE APPLIED, AND A DELAYED FIRST TIME BRAKE BOOST AFTER THE VEHICLE HAS BEEN PARK FOR A PERIOD OF TIME. WHEN I LEFT IN THE CAR THE NEXT DAY, I HAD TO PUMP THE BRAKES SEVERAL TIMES TO GET IT TO STOP. MITSIBUSHI MOTORS, AND THE DEALER, TELL ME MY CAR IS NOT COVERED UNDER THE RECALL. WHY? IT HAS THE EXACT SAME SYMPTOMS AND COULD HAVE RESULTED IN A CRASH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157346May 4, 2006
POWER TRAIN
5-4-06. 2003 MONTERO CENTER DIFFERENTIAL LIGHT FLASHES SLOWLY. *TS ***NAR***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156613May 2, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THERE WAS A NOISE FROM UNDERNEATH THE DASH PANEL AREA. A NHTSA RECALL, #01V254001 WAS PERFORMED ON THE VEHICLE CONCERNING, THE SERVICE BRAKES POWER ASSIST VACUUM HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155605April 18, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
I STARTED MY TRUCK, PUT IT IN REVERSE AND ATTEMPTED TO APPLY THE BRAKES. THERE WAS A LOUD GRINDING SOUND AND NO BRAKES--JUST A DEAD PEDAL. I WAS ABLE TO STOP THE TRUCK BY APPLYING THE EMERGENCY BRAKE--WITH ONLY INCHES TO SPARE BEFORE ROLLING THROUGH MY GARAGE. I HAD THE TRUCK TOWED TO THE DEALERSHIP--THEY CALLED TO TELL ME THE PROBLEM WAS WITH THE ACCUMULATOR. I CHECKED ON THIS WEBSITE TO SEE IF THEIR WERE ANY RECALLS--AND FOUND ONE (01V254001) THAT DESCRIBED THE PROBLEM EXACTLY. HOWEVER, THE DEALERSHIP TOLD ME THAT MY VIN WAS NOT INCLUDED IN THIS RECALL, THAT THE REPLACEMENT WAS MY RESPONSIBILITY, AND REFERRED ME TO THE MANUFACTURER. THE MANUFACTURER WAS EQUALLY HELPFUL. I WANTED TO REPORT THIS TO THE NHTSA IN CASE OTHER VEHICLES IN THE RECALL YEAR THAT AREN'T INCLUDED IN THIS RECALL ARE NOTIFIED THAT THIS COULD BE A PROBLEM. I FEEL REALLY LUCKY THAT MY KIDS (AGES 3 1/2 AND 6 MONTHS) WEREN'T IN THE TRUCK WITH ME AND THAT NOBODY WAS HURT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154928April 10, 2006
ENGINE AND ENGINE COOLING
I PURCHASED A MITSUBISHI MONTERO AS A MAIN CAR TO TRANSPORT BACK AND FORTH TO MY BUSINESS. THE CRANK SHAFT PULLEY BOLT CAME OUT AND I HAD THE CAR REPAIRED. I WAS ABLE TO DRIVE THE CAR FOR APPROXIMATELY 3 TO 4 WEEKS BEFORE THE PULLEY BOLT BROKE OFF IN THE CRANKSHAFT NOW I AM STUCK TRYING TO FIND A MECHANIC TO DRILL THE REMAINDER OF THE BOLT OUT. I BELIEVE THAT BASED ON THE NUMBER OF COMPLAINTS CONCERNING THIS PROBLEM ALONG WITH THE COUNTLESS CONSUMERS THAT HAVE NOT LOGGED ONTO THIS SITE TO LAUNCH THIS COMPLAINT AND SINCE IT IS A COMMON PROBLEM THAT MITSUBISHI DEALERS SHOULD RECALL THIS PRODUCT AND REMEDY THE PROBLEM ONCE AND FOR ALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154690April 6, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 55MPH A DEER WAS STRUCK WITH THE FRONT END OF THE VEHICLE. WHILE APPLYING BRAKE PRESSURE THE VEHICLE BEGAN TO GAIN SPEED, SPUN AROUND, VEERED OFF THE ROAD AND ROLLED OVER FOUR TIMES IN A DITCH. THE AIR BAGS DID NOT DEPLOY IN THE ACCIDENT. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE CRASH. THERE WERE THREE OCCUPANTS IN THE VEHICLE ALL OF WHICH WERE WEARING SEAT BELTS. THE CONTACT WAS SIX MONTHS PREGNANT AND RECEIVED INJURIES DURING THE ACCIDENT. THE POLICE WERE ALERTED AND A REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED, BUT HAS NOT BEEN INSPECTED TO DETERMINE WHY THE AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10154591April 5, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN JAN. MY WIFE STARTED TO GET A WHIFF OF GASOLINE EVERY NOW AND THEN WHEN SHE GOT OUT OF HER 2001 MONTERO SPORT. IT WAS NOT ENOUGH TO AROUSE SUSPICION. IN THE WEEK OF 3/27/06, THE SMELL BECAME SEVERE. I FOUND GAS RUNNING DOWN THE GAS TANK, DRIPPING ONTO A HOSE RUNNING BELOW IT, AND TO THE GROUND. I BROUGHT THE VEHICLE TO BE REPAIRED AT VACHON MITSUBISHI ON THURS., 3/30/06. I WAS CONTACTED BY VACHON AND TOLD THAT THE TANK WAS ROTTED AT THE SEAM AND WOULD NEED TO BE REPLACED. I ASKED IF THIS WOULD BE UNDER WARRANTY AS THE CAR WAS ONLY 5 YEARS OLD AND HAD 44,000 MI. VACHON INFORMED ME THAT IT WOULD NOT BE UNDER WARRANTY. THE REPAIR WOULD COST $1083. I CALLED MITSUBISHI TO QUESTION THE WARRANTY AS I HAVE NEVER HEARD OF A GAS TANK WEARING OUT SO QUICKLY. THEY INFORMED ME THAT IT MIGHT BE COVERED UNDER THE 7 YEAR/100,000 MILE CORROSION WARRANTY. I CONTACTED VACHON AND HAD THEM LOOK INTO IT. IT WAS DISCUSSED WITH REGIONAL MANAGEMENT AND THEY DECIDED THAT IT WOULD NOT BE COVERED, IT WOULD BE PART OF THE EXPIRED EMISSIONS WARRANTY. I AGAIN CALLED CUST. SERVICE. I TOLD THEM THAT THIS FAILURE WAS TOO FAR OUT OF SORTS TO BE OUT OF WARRANTY. GAS TANKS LAST 20 TO 40 YEARS AND THIS DECISION SHOULD BE RECONSIDERED. I WAS TOLD THAT IT WOULD BE REVIEWED. I WAS AGAIN REFUSED. I ASKED THAT A HIGHER LEVEL OF MANAGEMENT REVIEW THE CASE. I WAS TOLD THAT IT WOULD BE DONE AND SOMEONE WOULD GET BACK TO ME. 5 DAYS LATER, I CALLED BACK BECAUSE NOBODY CALLED ME. I WAS TOLD THAT THE CASE WAS REVIEWED AGAIN AND AGAIN THEY DECIDED AGAINST ME. MY CASE NEVER GOT TO A HIGHER LEVEL OF MANAGEMENT, IT WAS DECIDED BY MR. TESSMER, THE REGIONAL PARTS AND SERVICE MANAGER EVERY TIME. I ASKED IF I COULD SPEAK TO MR. TESSMER. THE ANSWER WAS NO. AT THIS POINT THE CAR IS FIXED. IT WILL COST ME $1100.06 TO PICK IT UP, MORE THAN THE PRICE QUOTE. MY WIFE AND 7 YEAR OLD HAD BEEN COMPLAINING OF FREQUENT HEADACHES. THE HEADACHES HAVE SUBSIDED SINCE THEY STOPPED USING THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10153371March 21, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, WHILE APPLYING BRAKE PRESSURE THE BRAKE PEDAL AND THE STEERING COLUMN VIBRATE AND THE BRAKE LIGHT ILLUMINATED. ALTHOUGH THE DEALER WAS ALERTED NO APPOINTMENT FOR INSPECTION WAS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151866March 6, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 55MPH ON ROUGH SLIPPERY ROADS THE VEHICLE SLID OFF THE ROAD. AFTER PULLING BACK ON THE ROAD, THE VEHICLE STARTED FISH TAILING AND WENT OVER A TWENTY FOOT EMBANKMENT. THE VEHICLE UPROOTED A TREE. DURING THIS TIME THE FRONTAL AIRBAGS FAILED TO DEPLOY. MODERATE HEAD INJURIES WERE SUSTAINED BY THE DRIVER. THERE WAS A POLICE REPORT FILED. THE INSURANCE COMPANY DETERMINED THE VEHICLE WAS A TOTAL LOSS, BUT HAS NOT INVESTIGATED THE REASON FOR THE AIRBAG FAILURE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10149591February 6, 2006
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
1) I SUDDENLY BEGAN HEARING A NOISE THAT SOUNDED LIKE METAL SQUEAKING AGAINST METAL UNDER THE DRIVER SIDE OF THE HOOD WHEN I APPLIED MY BRAKE. 2) WHEN BRAKING UNDER NORMAL CIRCUMSTANCES, I CAN TELL NO DIFFERENCE. HOWEVER, WHEN BRAKING UNDER WET, SLICK CONDITIONS OR SUDDENLY, THE ANTI-LOCK FEATURE DID NOT SEEM TO WORK, AND THE BRAKES FELT AS THOUGH THEY LOCKED. 3) NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. I TOOK MY TRUCK TO A LOCAL GARAGE THE DAY THAT I DISCOVERED THE NOISE. THEY TOLD ME THAT THE ABS SYSTEM WAS FAULTY. I TOOK MY TRUCK TO THE DEALER, EXPLAINED TO THEM THAT A RECALL WAS IN EFFECT FOR THE SAME MODEL, BUT MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I ASKED THAT MY VEHICLE BE REPAIRED UNDER THE RECALL. THE DEALER REFUSED. I HAVE CONTACTED MITSUBISHI DIRECTLY IN AN ATTEMPT TO HAVE MY TRUCK REPAIRED AS I AM NOT FINANCIALLY ABLE TO INCUR THE COST OF THE REPAIR AT THIS TIME. MY TRUCK IS PARKED AT THIS TIME AS I HAVE BEEN ADVISED THAT IT IS UNSAFE TO DRIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148601January 25, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THE VEHICLE LOST THE ABILITY TO MOVE AND THERE WAS A SQUEALING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE PULLEY WAS BROKEN. THERE WAS A RECALL FOR THE VEHICLE CONCERNING THE BOLTS IN THE CRANK SHAFT PULLEY. THERE WAS ALSO A RECALL FOR THE ENGINE, NHTSA # 00V311001. THE VIN IS INCLUDED IN THE RECALL. BUT THE MANUFACTURER WILL NOT APPROVE THE RECALL PERFORMANCE BECAUSE THE REGULAR MAINTENANCE OF THE VEHICLE WAS DONE BY AN INDEPENDENT REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148336January 23, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I HAVE A 2002 MITSUBISHI MONTERO WITH 43,000 MILES AND THE ABS CONTROL MODULE ALL OF A SUDDEN WENT OUT. THERE WAS NO PROBLEM. JUST BACKED UP ON JANUARY 1, 2006, AND NOTICED THE LIGHT WAS ON. I LOOKED IN THE OWNER'S MANUAL ABOUT THE PROBLEM AND DID WHAT IT SAID. BUT THE LIGHT REMAINED ON. I TOOK IT TOOK A LOCAL TIRE AND BRAKE COMPANY, BUT THEY COULDN'T GET THE LIGHT TO GO OFF. THEN, TOOK IT TO A DEALERSHIP, AND THEY TOLD ME THE ABS CONTROL MODULE HAD GONE OUT. THE COST OF THIS PART WAS $900. THE SERVICE MANAGER AT THE DEALERSHIP TOLD ME TO CONTACT MITSUBISHI BECAUSE HE HAS NEVER SEEN THIS PROBLEM HAPPEN BEFORE. I DID, AND THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO SINCE THE 36,000 MILE WARRANTY EXPIRED. I THINK THIS SUCKS BECAUSE IT IS APPARENT THAT THIS PART MUST HAVE BEEN DEFECTIVE SINCE IT WAS ONE THAT NO ONE COULD TELL ME THAT THEY HAD COMPLAINTS ABOUT IT. I WILL TELL YOU ONE THING THIS IS THE ONLY MITSUBISHI PRODUCT I WILL EVER OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mitsubishi Montero