MINI Cooper Complaints

4,588 consumer complaints on file.

#10715169May 7, 2015
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE TRANSMISSION WAS LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP, FAN, AND THE TRANSMISSION NEEDED TO BE REPLACED. THE POWER STEERING WAS REPAIRED AT A COST OF $1900. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,200. UPDATED 7/1/15*CN UPDATED 07/09/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714804May 6, 2015
ENGINE
ENGINE CEASED WHILE TRAVELING ON HIGHWAY. PREVIOUSLY TOOK CAR TO MINI DEALER WHEN ENGINE LIGHT WAS ON AND WAS TOLD THAT THE ENGINE LIGHT WAS PROBABLY ON BECAUSE OF THE GAS CAP AND THEIR WAS NOTHING TO WORRY ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714422May 4, 2015
ENGINE
THIS IS A COMPLAINT AGAINST THE TIMING CHAIN AND TENSIONER FOR THE MINI COOPER WHICH IS KNOWN TO BE FAULTY. THE TIMING CHAIN HAD BEGIN RATTLING AND WAS INSPECTED AT A MINI DEALERSHIP. THEY STATED THAT IT'S A KNOWN ISSUE WITH MINI. REPAIR FOR THIS JOB IS 3800 USD. THIS IS A TREMENDOUS PRICE TAG.THIS CAN LEAD TO A VERY VERY DANGEROUS SITUATION ON THE HIGHWAY HEADING TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714082May 1, 2015
ENGINE AND ENGINE COOLING
OIL FEED LINE GOING INTO TURBO IS LEAKING OIL DIRECTLY ONTO TURBO. MINI USES A RUBBER O RING THAT IS CONNECTED TO A VERY HOT TURBO AND O RING WILL FAIL ON ALL MINI COOPERS WITH A TURBO. WHEN THIS RUBBER O RING FAILS IT WILL LEAK OIL DIRECTLY ONTO HOT TURBO AND CAUSE A FIRE. I THINK IT'S IN THE SAFETY OF ALL THAT THIS BE LOOKED INTO AND RECALLED. I BELIEVE MINI COOPER IS VERY AWARE OF THE PROBLEM AND IS COVERING UP THE ISSUE BY INSTALLING A CHEAP HEAT SHIELD ON OIL LINE BUT THIS IS A BANDAID FIX AT BEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713867April 30, 2015
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 MINI COOPER CLUBMAN. WHILE DRIVING APPROXIMATELY 40 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN, THE ACCELERATOR PEDAL FAILED TO RESPOND, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL WENT BLANK WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER AND POWERED OFF. THE CONTACT ROLLED DOWN THE DRIVER SIDE WINDOW; HOWEVER, BOTH FRONT WINDOWS BEGAN TO GO UP AND DOWN WITHOUT WARNING UNTIL THE CONTACT REMOVED THE KEY FOB FROM THE IGNITION. THE DEALER DIAGNOSED THAT THE BATTERY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,861.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712896April 26, 2015
ENGINE
LEAKING TURBO OIL FEED LINE AND FAILING TIMING CHAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712898April 26, 2015
ENGINE
I TOOK MY MINI COOPER TO PASSPORT MINI IN MONTGOMERY COUNTY MARYLAND FOR THE HPFP FAILING WHERE THEY CHANGED IT AND THEN TOLD ME THAT THE TURBO OIL FEED LINE IS LEAKING AND THAT THE TIMING CHAIN HAD STRETCHED AND WAS GOING TO FAIL. AFTER I TOLD THEM THAT I KNOW THAT THEY HAVE HAD PROBLEMS AND COMPLAINED SOME THEY SAID THAT THEY WOULD COVER 30% OF THE CHAIN REPLACEMENT AND A COMPLETE DETAIL OF MY CAR AND THAT THEY WERE BEING "GENEROUS". I EXPLAINED TO THEM THAT I WANTED MY DEFECTIVE CHAIN FIXED NOT A CAR WASH. AFTER READING THIS WEBSITE I AM HOPING TO GET THE OIL FEED LINE REPLACED TOO. IT TO IS VERY WELL DOCUMENTED. IF IT GOES UP IN FLAMES WHILE MY WIFE AND DAUGHTER ARE IN THE CAR WHICH ONE OF THE EXECUTIVES AT MINI OR BMW WILL WRITE ME TO APOLOGIZE FOR THIS? THIS TOTALLY UNACCEPTABLE BEHAVIOR FOR A COMPANY. LAWYERS WONT HELP MINI WONT HELP BMW WONT HELP. NO ONE WANTS TO DO THE RIGHT THING FOR THE CONSUMER ANYMORE! ALL OF US DESERVE TO BE TREATED FAIRLY. THIS IS WHY WE HAVE GOVERNMENT, FOR TIMES LIKE THIS WHEN THE BIG COMPANIES RUN US OVER AND LAUGH AT US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712925April 26, 2015
STEERING
OUR 2003 MINI COOPER HAS ABOUT 120K MILES ON IT. IT WAS COMPLETELY FINE UNTIL RECENTLY WHEN THE POWER STEERING PUMP STARTED WHINING. SOMETIMES IT COMPLETELY STOPPED WORKING AND WE HAD NO POWER STEERING, THANKFULLY THIS WAS WHILE THE CAR WAS PARKED AND NOT WHILE DRIVING. TURNING THE WHEEL IS A LITTLE HARDER THAN USUAL, AND IF YOU TURN IT TOO MUCH, THE CAR BOGS DOWN AND THE REVS GO WAY DOWN. WE'VE TRIED FLUSHING AND REPLACING THE POWER STEERING FLUID, BUT IT DIDN'T SEEM TO HELP. WE'VE EVEN PUT IN SOME EXPENSIVE ADDITIVES THAT PROMISE TO REPAIR THE PROBLEM AND STOP THE NOISE, BUT IT DOESN'T WORK. WE DON'T FEEL SAFE KNOWING THAT OUR POWER STEERING MAY GO OUT AT ANY MOMENT. AND WE CERTAINLY DON'T APPRECIATE THE LOOKS WE GET WHEN WE DRIVE PAST PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712877April 25, 2015
STEERING
I WAS DRIVING WHEN I SUDDENLY LOSS MY POWER STEERING, MAKING IT DIFFICULT TO STEER THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712346April 23, 2015
AIR BAGS, ENGINE
AIR BAG WARNING LIGHT COMES ON WHILE DRIVING. BMW NORTH AMERICA HAD ISSUED A RECALL FOR THE 2005 - 2008 MODELS, BUT NOT AFFECTED 2009 (2008 PRODUCTION DATE) MODELS. PERSISTENT OIL LEAKS FROM AND AROUND OIL FILTER HOUSING AND TURBO OIL LINES. OIL LEAKS DIRECTLY ON EXHAUST MANIFOLD DOWN PIPE, POTENTIALLY STARTING A FIRE, HASN'T YET, BUT THERE HAS BEEN PLENTY OF SMOKE AND IN ONE INSTANCE, A SMALL FLARE-UP WHEN OIL DRIPPED ON THE PIPE AS THE CAR WAS IDLING IN THE GARAGE AFTER A SHORT TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712486April 23, 2015
POWER TRAIN
AUTOMATIC TRANSMISSION ELECTRONICALLY DISENGAGES (RANDOM OCCURRENCES) WHILE SHIFTING BETWEEN 3RD AND 4TH GEAR, ALLOWING THE ENGINE TO REV UNCONTROLLABLY. SINCE THIS HAPPENS WHILE ACCELERATING, IT CREATES AN UNSAFE CONDITION IN TRAFFIC AS THERE IS NO POWER TO THE WHEELS. WHEN THE TRANSMISSION RE-ENGAGES, IT CAN HAPPEN AT A VERY HIGH REV (3000-5000, OR MORE RPM) WHICH CAUSES AN UNSAFE CONDITION BECAUSE OF THE SUDDEN ENGAGEMENT. IF ROADS ARE WET, THE RE-ENGAGEMENT CAN EASILY PRODUCE WHEEL SPIN AND SKIDDING WHEN IT HAPPENS DURING A TURNING MANEUVER. THE SUDDEN RE-ENGAGEMENT AT HIGH REVS CAN ALSO BREAK A CV JOINT OR OTHER DRIVE COMPONENT, WHICH WOULD CAUSE THE VEHICLE TO BE UNCONTROLLABLE WHILE IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712180April 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP CONTINUED TO FLICKER OFF AND ON EVEN THOUGH THE FRONT PASSENGER SEAT WAS OCCUPIED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE SEVERAL MONTHS AGO AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 5/26/15*CN UPDATED 05/29/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712188April 22, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO MOVE WHEN ATTEMPTING TO OPERATE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712207April 22, 2015
ELECTRICAL SYSTEM, ENGINE
I WAS GETTING ON INTERSTATE STILL ON THE ON RAMP WHEN MY MINI DIED AND STARTED SMOKING WITH NO WARNING. HAD TO HAVE IT TOWED. INSURANCE STATED IT WAS AN ELECTRICAL WIRE FIRE SO IT ISN'T COVERED UNDER INSURANCE. CAN MINI PAY TO HAVE IT FIXED? THE MANUFACTURER SHOULD BE HELD LIABLE. I ALREADY HAD TO GET A NEW WATER PUMP LAST YEAR THAT WASN'T COVERED EITHER. THESE AREN'T CHEAP VEHICLES YET THEY EXPECT US TO PAY FOR THE MISTAKE THAT WE DID NOT CAUSE! PAID $18K FOR THIS CAR AND HAVE PUT OVER $3K FOR REPAIRS WITH LESS THE 80K MILES. COME ON MINI COOPER THIS IS TERRIBLE BUSINESS! IN MY PROFESSION IF I WERE TO SELL A DEFECTIVE PART FOR AN OIL RIG, I WOULD HAVE TO REPLACE IT EVEN YEARS LATER. THIS GOES FOR ANY PROFESSION! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10712270April 22, 2015
AIR BAGS
AIR BAG NOT ACTIVE / NO PASSENGER LIGHT STAYS ON EVEN WHEN A PASSENGER IS IN THE SEAT. IT WILL RANDOMLY TURN ON AND OFF. SAME COMPLAINT AS THE 2008 RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711866April 21, 2015
AIR BAGS
THE DASHBOARD AIRBAG WARNING LAMP IS ALWAYS ILLUMINATED. THE DEALER WANTS THOUSANDS TO FIX THIS PROBLEM EVEN THOUGH OTHER MODEL YEARS HAVE BEEN RECALLED. WE DON'T KNOW IF THE AIRBAG WILL OPERATE CORRECTLY IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712004April 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT THE PASSENGER SEAT AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPDATED 6/11/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711991April 21, 2015
ENGINE
TL* THE CONTACT OWNS A 2009 MINI COOPER S. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.....UPDATED 07/22/15 *BF UPDATED 10/06/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712044April 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE STARTING THE VEHICLE, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SENSOR IN THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712072April 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE PASSENGER SEAT MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. UPDATED 6/3/15*CN UPDATED 06/30/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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