MINI Cooper Complaints

4,588 consumer complaints on file.

#10876831June 27, 2016
STEERING
COMPLETE POWER STEERING FAILURE ON MY WAY TO WORK THIS MORNING WHILE TURNING A CORNER FROM THE HIGHWAY TO CITY STREET. I FOUND AN OPEN SAFETY RECALL DEC 2015 FOR 2005 MODEL MINI COOPER S BUT MY 2005 VIN IS NOT INCLUDED. IT SEEMS A MAJOR SAFETY CONCERN LIKE THIS WOULD BE TAKEN CARE OF BY THE OEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876033June 22, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEATS
AIRBAG SENSOR MAT DOES NOT RECOGNIZE WHETHER A PERSON IS SITTING ON THE PASSENGER SIDE THEREBY NOT ACTIVATING THE AIRBAG; THIS HAS BEEN HAPPENING ON & OFF FOR MONTHS; PASSENGER AIRBAG LIGHT COMES ON IMMEDIATELY DESPITE OCCUPANCY WHILE PARKED AND DURING DRIVING (ALL CONDITIONS-HIGHWAY, CITY STREET, TURNING; ETC. STARTED APPROXIMATELY FROM 75K MILES; NOW CONSTANT FROM 85K ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875740June 21, 2016
SERVICE BRAKES, ENGINE
DRIVING 45 MPH ON BUSY CITY FOUR-LANE ROAD, I BRAKED GRADUALLY IN APPROACH TO RED LIGHT, WHICH IS MY NORMAL BRAKING STYLE. CAR DID NOT COME TO A COMPLETE STOP--BRAKES ONLY WORKED TO A POINT BUT DID NOT COMPLETELY STOP CAR; SIMULTANEOUSLY ENGINE REVVED TO VERY HIGH RPM. I THREW TRANSMISSION INTO PARK AND TURNED OFF IGNITION LEST MY CAR RAM CAR AHEAD OF ME. VERY FRIGHTENING. AT PREVIOUS TWO LIGHTS I HAD NOTICED THAT BRAKES WERE ACTING FUNNY, NOT BRINGING CAR TO A COMPLETE STOP BUT I HAD LEFT PLENTY OF BRAKING DISTANCE AND WAS ABLE TO LET CAR ROLL TO A STOP, IN SPITE OF BRAKES NOT EFFECTING A COMPLETE STOP . AT THOSE TWO LIGHTS THE RUNAWAY ENGINE (HIGH RPM) DID NOT OCCUR OR I WOULD HAVE PULLED OVER RIGHT THEN. HOWEVER, ENGINE REVVING TO HIGH RPM HAS ALSO OCCURRED OCCASIONALLY WHEN PULLING INTO GARAGE BUT I HAD NOT GIVEN THIS A LOT OF THOUGHT BECAUSE I HAVE QUICKLY TURNED OFF IGNITION. NOW I KNOW IT'S VERY DANGEROUS SITUATION. OF COURSE I AM NOT DRIVING IT BUT AM HAVING IT TOWED TO DEALER FOR REPAIR. THE CAR HAS BEEN SERVICED REGULARLY AT DEALER AND HAS 24,239 MILES ON IT. THERE HAS NEVER BEEN A NECESSITY FOR REPAIRS ON THIS MINI COOPER CLUBMAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875543June 21, 2016
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER TO BE REMEDIED; HOWEVER, THE CONTACT BELIEVED THAT THEY DID NOT INSPECT THE VEHICLE. THE CONTACT WAS NOTIFIED BY A TECHNICIAN THAT IT SHOULD HAVE TAKEN FOUR HOURS TO COMPLETE THE INSPECTION AND PERFORM ANY NECESSARY REPAIRS. THE CONTACT DID NOT BELIEVE THE REPAIR WAS ADEQUATELY PERFORMED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/27/16*LJ CONSUMER STATED THE DEALERSHIP SAID CAR WAS FINE, CONSUMER WANTS TO KNOW IT IF IT WAS RECALLED WHY THE PARTS WERE NOT REPLACED UPDATED 6/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874977June 18, 2016
POWER TRAIN
VEHICLE DISPLAYS LOSS OF ACCELERATION FROM STOP TO TAKE OFF. THIS LOSS OF POWER CAN LAST UP TO SECONDS. THIS PRESENTS A SAFETY ISSUE IN CIRCUMSTANCES WHERE THE VEHICLE COULD BE IN THE MIDDLE OF AN INTERSECTION WHILE THE LOSS OF POWER OCCURS. I'VE TAKEN THE CAR TO MINI 3 TIMES. THE FIRST TIME THE COILS AND PLUGS WERE REPLACED. SECOND TIME THE ISSUE COULD NOT BE REPRODUCED. THIRD TIME THE VEHICLE WAS REPROGRAMMED. THE CAR IS STILL DISPLAYING THE SAME ISSUE AND IS INTERMITTENT. AS OF THIS DATE, 6/18/2016, THE CAR LAST DISPLAYED THIS ISSUE ON 6/17/2016. I'VE CONTACTED MINI USA AND I AM AWAITING THERE REPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874841June 17, 2016
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
DRIVING DOWN HONDA PARKWAY I HEARD POP SOUND. TPMS LIGHT STARTED FLASHING AND SMOKE STARTED COMING OUT FROM UNDER HOOD. I PULLED OFF OF ROAD INTO A GAS STATION. AT THAT TIME I DIDN'T HAVE ANY POWER BRAKES.THE CAR WAS FULLY ENGULFED IN FLAMES IN ABOUT 10 MINS. THE FIRE DEPT PUT OUT FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10874940June 17, 2016
UNKNOWN OR OTHER
IT'S THE ENGINE BURNED UP WAS DRIVING CAR GOT HOT STARTED SMOKING AND THE ENGINE BURNED UP VERY DISAPPOINTED DIDN'T EVEN FINISH PAYING FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874574June 16, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
I RECENTLY TEST DROVE A MINI COOPER CLUBMAN S. I DID NOT LIKE THE VEHICLE, AND ONE OF THE REASONS IS THE WAY THE LIGHTING (FRONT AND REAR) IS DESIGNED. THE REAR OF THE CAR HAS VERY LARGE LIGHTS THAT GO ACROSS THE 'BARN DOORS' THAT APPEAR TO BE BRAKE LIGHTS. WHEN I WAS AT THE DEALERSHIP I NOTICED ANOTHER CLUBMAN IN THE PARKING LOT BEING PARKED WASN'T LIGHTING UP THE LARGE LIGHTS AS IT SLOWLY BACKED INTO A PARKING SPACE. UPON FURTHER EXAMINATION I REALIZED THE LARGE LIGHTS ON THE REAR DOORS ACTUALLY DO NOT LIGHT UP WHEN BRAKING. INSTEAD THERE ARE VERY SMALL LIGHTS AT THE ABSOLUTE BOTTOM OF THE BUMPER THAT INDICATE BRAKING. NOT ONLY ARE THE LIGHTS IN AN INAPPROPRIATE LOCATION BUT THEY ARE SO SMALL YOU DON'T EVEN NOTICE THEM. WHEN YOU EXPECT YOU ARE LOOKING AT BRAKE LIGHTS AND SOMEONE IN FRONT OF YOU BRAKES, YOU WOULD NEVER KNOW THAT ACTUALLY YOU HAVE TO LOOK DOWN ALMOST TO THE GROUND TO SEE THEIR INDICATOR LIGHT UP. THESE BRAKE LIGHTS ARE EXTREMELY DANGEROUS. WHY WOULD THE LARGE LIGHTS ON THE BARN DOORS IN YOUR LINE OF SIGHT THAT ARE PROBABLY 70% OF THE WIDTH OF THE CAR NOT BE THE BRAKE LIGHTS? IT IS DANGEROUS AND BMW-MINI SHOULD BE FORCED TO RECALL AND/OR STOP SELLING THESE VEHICLES UNTIL THIS ISSUE IS CORRECTED. I WOULD NOT PUT MYSELF OR MY FAMILY IN JEOPARDY DRIVING ONE OF THESE POORLY DESIGNED VEHICLES. PLEASE SEE THE LINK TO A WEBSITE WHERE OTHER PEOPLE EXPRESS THEIR CONCERN TOO. HTTPS://M.REDDIT.COM/R/CARS/COMMENTS/3MJ3XE/2016_MINI_CLUBMAN_HAS_THE_STUPIDEST_BRAKE_LIGHTS/?UTM_SOURCE=MWEB_REDIRECT&COMPACT=FALSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874565June 16, 2016
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ODOR WAS COMING FROM THE MICRO FILTERS IN THE AIR CONDITIONER. THE TECHNICIAN ALSO DIAGNOSED THAT THE AIR CONDITIONING SYSTEM NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,670.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874401June 15, 2016
FUEL/PROPULSION SYSTEM
WHILE TRAVELING AT HIGHWAY SPEEDS THE CAR LOST THE ABILITY TO ACCELERATE AND INSTEAD LURCHED AND CHOKED. THE MECHANIC DETERMINED THAT THE THROTTLE BODY BROKE FREE OF ITS HOUSING. LUCKILY I WAS ABLE TO MOVE THE CAR TO AN OFF-RAMP THAT SLOPED DOWNHILL TO GET TO SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873551June 10, 2016
ENGINE
AT 55000 MILES STARTED TO HEAR ENGINE RATTLE AND ROUGH RUNNING AT IDLE. TOOK TO DEALER FOR SERVICE AND THEY SAID THE ENGINE HAS MULTIPLE OIL LEAKS, A FAULTY CAMSHAFT ADJUSTMENT SOLENOID AND FAULTY TIMING BELT. THE TIMING BELT HAS CAUSED THE OIL LEAKS AND FAULTY SOLENOID. THIS WILL CAUSE CATASTROPHIC ENGINE FAILURE. MINI WILL NOT COVER EVEN THOUGH THIS HAS BEEN REPORTED AND IS AN OBVIOUS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873597June 10, 2016
STEERING
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MINI COOPER. WITHOUT WARNING, THE STEERING WHEEL WAS TIGHT, EXTREMELY DIFFICULT TO TURN, AND SEIZED SEVERAL TIMES. THE CONTACT HAD TO USE EXTREME FORCE TO MANEUVER THE VEHICLE EACH TIME THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/03/16*LJ UPDATED 08/09/16.*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872763June 6, 2016
EXTERIOR LIGHTING
I HAVE ONLY TWO WEEKS WITH MY NEW CAR, AND ABSOLUTELY LOVE IT! HOWEVER, THERE APPEARS TO BE A SAFETY ISSUE WITH THE BRAKE LIGHTS. ON TWO OCCASIONS, TRUCKS HAVE RODE UP ON MY TAIL AND HAD TO ALMOST SLAM THEIR BRAKES BEFORE WINDING UP INSIDE THE TRUNK/BOOT. AT THE TIME, I JUST THOUGHT THESE WERE INATTENTIVE DRIVERS. HOWEVER, I HAD READ ON A FORUM SOMEONE ELSE TOO POINTED OUT A SIMILAR INSTANCE. IF ONE LOOKS AT THE BACK OF THE CLUBMAN, THERE ARE LARGE RED LIGHTS ON THE REAR OF THE BARN DOORS. THIS IS WHAT APPEARS TO BE BRAKE LIGHTS AND THE 'FOCAL POINT' THAT THE DRIVERS BEHIND YOU ARE WATCHING. HOWEVER, THESE ARE NOT THE BRAKE LIGHTS; THEY ARE MERELY THE RUNNING LIGHTS AND TURN SIGNALS. THEREFORE, THE ONCOMING TRAFFIC HAS THEIR FOCAL POINT ON WHAT THEY THINK ARE YOUR BRAKE LIGHTS AND DON'T SEE THE TWO LITTLE LIGHTS IN THE BOTTOM REAR OF THE BUMPER UNTIL IT IS TOO LATE. WORSE IS WITH TRUCKS, SUV, AND SEMIS WHERE THEY DON'T SEE THEM AT ALL - BECAUSE THEY ARE BELOW THEIR FIELD OF VISION. I TOO HAVE READ SOMETHING TO THE EFFECT INDICATING THE BRAKE LIGHTS CAN'T BE EXCLUSIVE TO THE OPENING REAR DOORS, HENCE NOT BEING THE BRAKE LIGHTS. MY PROPOSAL WOULD BE FOR BMW/MINI TO EITHER RE-CODE, CHANGE THE SOFTWARE, OR RE-WIRE TO MAKE THESE LIGHTS THAT ARE PRESENTLY THE TURN SIGNAL ALSO FUNCTION AS BRAKE LIGHTS, IN ADDITION TO THE TWO IN THE BOTTOM OF THE BUMPER. PLEASE ADOPT A SIMPLE FIX, WHEREAS WE CAN KEEP MOTORING AND ENJOYING OUR NEW CLUBMAN'S; PLEASE TOO UNDERSTAND BMW/MINI, I ABSOLUTELY LOVE THIS CAR AND I AM NOT TRYING TO COMPLAIN OR FIND FAULT. THE DESIGN IS EXCEPTIONAL WITH THE EXCEPTION OF THIS SAFETY CONCERN THAT COULD CAUSE MANY UNNECESSARY REAR END COLLISIONS, INJURIES, AND OR DEATHS. PLEASE JUST ADOPT A SIMPLE FIX, WHEREAS WE CAN KEEP MOTORING AND ENJOYING OUR NEW CLUBMAN'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872801June 6, 2016
STEERING
MY '06 MINI COOPER S WITH ABOUT 87,000 MILES IS LEAKING POWER STEERING FLUID AND HAS BEEN DOING SO FOR THE LAST 3 YEARS OR 20,000 MILES. I'VE BEEN TOLD I NEED TO REPLACE THE ELECTRIC POWER STEERING PUMP. I BELIEVE MINI SHOULD HAVE TO REPAIR/REPLACE THE POWER STEERING PUMP UNIT BECAUSE IS LIKELY A FAILURE SIMILAR TO THE POWER STEERING FAILURE DOCUMENTED AND COVERED BY NHTSA CAMPAIGN NUMBER: 15V660000. WHILE THE STEERING MECHANISM IS STILL FUNCTIONING, CAN A CATASTROPHIC POWER STEERING FAILURE BE FAR OFF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872546June 4, 2016
AIR BAGS
CAR WAS TAKEN IN TO DEALER JUST AFTER REPORT OF MINI AIRBAG RECALL OF EARLIER MODELS [INCLUDING 2006]. SINCE CAR WASN'T LISTED ON RECALL LIST BUT I HAD EXPERIENCED SEVERAL MONTHS OF PASSENGER AIRBAG LIGHT PROBLEMS [ FOR NO APPARENT REASON]; I WAS CONCERNED AND ASKED FOR REPAIR. THE PIECE REMOVED AND REPLACED LOOKED LIKE IT HAD MELTED. I WAS TOLD IF MY MODEL WAS EVER RECALLED THEY WOULD REIMBURSE ME THE COST OF THE REPAIR. I DO NOT SEE MY COMPLAINT ON YOUR LIST AND SURPRISED AS I THOUGHT I WAS TOLD IT WOULD BE REPORTED BY THE DEALER. AFTER THE REPAIR, I ASKED FOR THE DAMAGED PART; HOWEVER, IT MYSTERIOUSLY COULD NOT BE FOUND. MY QUESTION WOULD BE ARE THESE SAFETY TYPE ISSUES REQUIRED TO BE REPORTED BY DEALERS? I REVIEWED YOUR LIST OF COMPLAINTS AND THERE ARE A NUMBER OF SIMILAR COMPLAINTS TO MINE [8 POSTINGS BY OWNERS AND 2 MANUFACTURER COMMENTS]. I HOPE MY DRIVERS SIDE COMPONENTS NEVER FAIL AS I AM NOT SURE IT WAS REPLACED. MECHANIC DIAGNOSIS; RAN SHORT TEST FOUND PASSENGER SEAT MAT SENSOR BAD. REPLACED SEAT MAT SENSOR NO FAULT FOUND AFTER REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872115June 2, 2016
STEERING
THE POWER STEERING HAS FAILED IN THIS VEHICLE. MINI COOPER HAS A RECALL ON THIS MAKE, MODEL AND YEAR BUT SAYS MY VIN IS NOT INCLUDED. MECHANIC STATED POWER STEERING UNIT NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872172June 2, 2016
ENGINE
TIMING CHAIN AND TIMING CHAIN TENSIONER BROKEN AND DAMAGED THE ENGINE AT MILE 48544 - 48552
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871573May 31, 2016
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER STEERING ABILITY WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. UPDATED 07/12/16*LJ UPDATED 07/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871243May 27, 2016
ENGINE
MY 2012 MINI COOPER COUNTRYMAN WITH 30,000 MILES IS REQUIRING REPLACEMENT OF THE THERMOSTAT AND WATER PUMP - BOTH OF WHICH WERE RECALLED AND REPLACED ON THE 2011 MINI COOPER COUNTRYMAN. THERE ARE NOT ANY PARTS IN THE UNITED STATES CURRENTLY TO FIX THE CAR. WE WILL BE WITHOUT OUR CAR FOR NEARLY 3 TO 4 WEEKS WHILE WE WAIT FOR THESE PARTS AND WE HAVE BEEN TOLD NOT TO DRIVE OUR CAR ON THE HIGHWAY. THE DEALER SAID TOUGH LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871294May 27, 2016
AIR BAGS
PASSENGER SEAT AIR BAG ALARM IS ON CONSTANTLY. WE WERE TOLD BY MINI DEALER THAT THE PAD THAT CONTROLS THE AIR BAG IS FAULTY, OR CRACKED. THEY ALSO INFORMED US THAT THIS EXACT PROBLEM IS UNDER RECALL FOR MODELS 2005 TO 2008, BUT NOT OUR 2009. WE CONTACTED MINI USA AND THEY SAID THEY DON'T CONTROL RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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