MINI Cooper Complaints

4,588 consumer complaints on file.

#11470925June 24, 2022
AIR BAGS
The passenger-side airbag is not recognized when a passenger is in the vehicle. Mechanic says this is a known recall for Mini's and has repaired several but my model is not covered under the recall. There has not been an incident or accident to report at this time. I have reached out to Mini and asked them about the recall and they originally said they would fix it bc it was under recall. When I brought the car in they said they couldn't because the recall doesn't cover the R55 model. After months of going back and forth with them, they have concluded that they will only repair at their service cost of $1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470154June 20, 2022
STRUCTURE:BODY, SEATS
SEAT BACK MECHANISM FAILED. COULD NOT LATCH IN PLACE. FAILED WITH NO WARNING WHILE DRIVING. MOTOR MOUNT BROKEN WITH MILAGE ONLY AT 56,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468408June 9, 2022
TIRES:SIDEWALL
Tire was found flat after being parked. Car towed in for repair to Mini Cooper dealership. I was informed tire could not be repaired. Sidewall damage. Appeared sidewall ruptured in two places. No scuff marks. Retired NY State Trooper could not see any scuff marks. Cracks and rupture in two locations approximately 9 to 10 inches apart. This tire had 272 miles on it. Tire size is 205/45R17 mounted on 2023 Mini Cooper SE. There were no warning lamps. As far as tire shake the car has warning system if car gets near white line the steering wheel shakes so difficult to tell if it may have shaken as a warning of tire failure. If this had failed on expressway it may have caused accident and injury. This is new car 2023 did not inspect for cracks. After replacing the damaged tire I took possession of damaged tire so it can be inspected by our insurance or Mini Cooper to help with repair of $417 and possible replacement of all 4 Hankook for a more reliable brand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467068June 1, 2022
EXTERIOR LIGHTING
Left side headlight has needed to be replaced three different times at a cost of $1400 each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465066May 17, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Footwell module is not working due to rear left blinker is not signaling only the front light does work when turning left.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462281April 26, 2022
STEERING
Mini felt like it was getting pushed by the wind . Realized wasn't wind Mini loss of completely all functions of steering wheel. On super busy highway. Devine intervention Was in far left car went left to right lanes then hit median gaurd rail spun around Finally got it to stop. Never Hitting and hurting anyone around me. Nobody hit me. Car is totalled ! Still at tow place. I saw my life flash as cars were zooming by me. Someone should be held responsible for my car and almost my life. Called out of work can't move upper body that well.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11461975April 24, 2022
ELECTRICAL SYSTEM
Fire observed starting in the engine compartment from a red hot glowing spot on the auxiliary water pump, an electric powered pump on the front of the engine. The purpose of the auxiliary water pump is to continue to pump coolant through the turbocharger even after the engine was shut off. The vehicle was totaled by the insurance company after the inspection by the dealer created an estimate too high for the repairs to be made. Report of this incident to the phone no of BMW/MiniCooper customer service had no favorable response. They blamed the US Government for not including this VIN in the recalls for this fire caused by the auxiliary water pump.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11461923April 23, 2022
AIR BAGS
I was stopped at a red light. A Buick SUV traveling at an admitted 65mph rear ended me and pushed my car into the car in front of me. My seatbelt was on. My head hit the steering wheel resulting in a massive brain bleed. I have ruptured and herniated disks and severe whiplash as well as a fractured skull. My airbag did not deploy although My car was announcing a loud message over the speakers “we have alerted emergency services”. I can’t find a lawyer to take the case because there hasn’t been a recall on this year yet. It was a 2020 Mini Cooper S.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11461317April 19, 2022
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2011 Mini Cooper S Countryman. The contact stated while parked there was white smoke coming from the rear of the vehicle. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the battery and CS module needed to be replaced. The contact stated that an unknown warning light was illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460503April 12, 2022
AIR BAGS
The contact owns a 2006 Mini Coop S. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the passenger’s side seat occupancy mat had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist since the VIN was not included in NHTSA Campaign Number: 15V205000 (Air Bags). The vehicle was not repaired. The failure mileage was approximately 90,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458164March 24, 2022
STEERING
The contact owns a 2005 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 15V660000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that he was advised by the dealer that he had to pay out of pocket for a diagnostic test. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458234March 24, 2022
SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Passenger side airbag light on with no one in seat, had it checked, the repair shop stated that there is a seat sensor fault, the code is 93c3(passenger seat occupancy detector). I have done some research on this and it seems that this a common problem, but there hasn't been any recalls by Mini, and if there is an accident the airbag may not deploy. I was told to by the dealer that it will cost $2300 for parts and labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457950March 23, 2022
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The vehicle has a faulty seat sensor that causes the vehicle to default to having a non-occupied seat with warning lights. In this situation, a passenger will not have an air bag deploy even if they’re heavy enough to otherwise trigger the weight sensor. This is happening on my vehicle and, based on internet research, most other R56 models to the point of a market existing for electronic bypass modules. Mini will not repair for a reasonable cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456094March 10, 2022
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Engine quits while driving causing an unsafe condition. The car stopped numerous times while on the freeway. It starts back up but stalls again later. There are no check engine lights and the local repair shop indicates that it may be a problem with the Footwell Computer Mudule and specifically the soldering on the Low Pressure Fuel Pump Relay causing it to intermittently fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455359March 5, 2022
ELECTRICAL SYSTEM
The failed component is the "Footwell Relay Module" (FRM) which enables communication between the instrument panel in the passenger compartment and the engine control components in the engine compartment. When this component fails the following essential controls become inoperable: emergency flashers, turn signals, door locks, and windows. Most other "convenience features controlled by the car instrument panel become inoperable as well. This problem was confirmed by an independent technician, a technician at Mini of Stevens Creek in San Jose, CA, and the owner. No inspections of the part were ever done and the FRM failed without warning. This is a common failure in Minis due to a faulty design. The part is insufficiently protected from inrush current surge when a fully-charged battery is reconnected following service. It is also not sufficiently protected from induced voltage surges from EMI such as C, K or Ka band radar or electrical storms. One or more integrated circuits in the part are destroyed when exposed to current or voltage spikes rendering the part inoperable. The cost to replace the FRM (parts & labor) exceeds $1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454698March 1, 2022
AIR BAGS, SEATS
Following approximately 12 months of slow deterioration, the passenger-side airbag deployment system in this vehicle appears to have become continuously inoperative (red airbag failure annunciator continuously illuminated on instrument cluster in conjunction with continuous illumination of the amber "Passenger Airbag OFF" informational annunciator in the overhead console). Failure now occurs whether passenger seat is empty or occupied, although it previously only occurred when the seat was unoccupied and ambient temperatures were colder (below approximately 40 degrees F). I suspect that the passenger seat occupancy sensor mat is the failed system component due to the slow onset of the problem (continuous illumination of aforementioned annunciators was spurious at first, then intermittent, now continuous). Vehicle has not been submitted to a MINI dealer for diagnosis. However, MINI/BMW has already issued a recall on the passenger seat occupancy sensor mats in 2005-2008 model MINIs, setting the precedent that other model years could be similarly affected as well. Vehicle will not pass Texas state inspection with the airbag failure annunciator illuminated, and therefore cannot be registered. Recommend that MINI/BMW expand the sensor mat recall to include at least their 2009 model year vehicles as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453987February 25, 2022
FUEL/PROPULSION SYSTEM
The fuel filling nozzle turns off repeatedly while filling the fuel tank, regardless of position of nozzle, pressure used, station used. In an attempt to remedy, Mini Service Technicians replaced tank vent valve but it did not correct the issue. I am unable to fill my gas tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454068February 25, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2008 Mini Cooper. The contact stated while driving 55 MPH, the headlights and taillights failed to illuminate as needed. The contact was able to drive safely to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with footwell (FRM) module failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454173February 25, 2022
ENGINE
The car consumes too much oil. This is not mentioned in the car manual. Without enough oil, the car's engine would seize up and stop functioning. Driving with low oil in the system can ruin the vehicle's engine, completely breaking the motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453963February 24, 2022
AIR BAGS
Blindsided Drive side impact car ignited I was cut from my car suffering emence Injuries due to the malfunction of the airbags . No air bags deployed.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0

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