MINI Cooper Complaints

4,588 consumer complaints on file.

#10389918March 12, 2011
STEERING
I BOUGHT A 2002 MINI COOPER AND WHILE DRIVING THE POWER STERERING QUIT WORKING. I CONTACTED A MINI REPAIR SHOP AND FOUND THAT THE POWER STEERING PUMP IS ELECTRIC AND IT'S RELAY OR OR ONE FOR IT'S COOLING FAN MIGHT HAVE FAILED. THEY TOLD ME THAT IT IS VERY COMMON AND WOULD COST OVER $1000. TO FIX IT. HAD I BEEN IN THE WRONG MODE OF DRIVING THIS FAILURE COULD HAVE KILLED ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389837March 11, 2011
STEERING
TL*THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO CONTROL AND THE STEERING PUMP STAYED ON WHILE THE VEHICLE WAS TURNED OFF CAUSING THE BATTERY TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389894March 11, 2011
FUEL SYSTEM, GASOLINE
THE VEHICLE WILL NOT START. THIS OCCURS RANDOMLY (MINE HAS HAD THIS HAPPEN TWICE IN THE LAST MONTH). VEHICLE WILL NOT START FOR SEVERAL DAYS THEN APPARENTLY ALL OF A SUDDEN WILL START AGAIN. VEHICLE WAS TOWED TO DEALER AFTER THE FIRST TIME BUT THEY SAID THEY COULD NOT RECREATE THE CONDITION, SO NOTHING WAS DONE. NO CODES WERE STORED IN THE COMPUTER. THIS SECOND TIME IT HAS NOT STARTED FOR THE LAST 4 DAYS. ENGINE WILL CRANK, I PULLED A SPARKPLUG AND PUT IT IN THE IGNITION COIL AND IT WOULD FIRE, BUT THE ENGINE WILL NOT START, LIKE IT ISN'T GETTING FUEL. THIS COULD BE A SAFETY ISSUE IF YOU NEED TO RELY ON YOUR CAR TO BE SOMEWHERE. IF IT WONT START I AM WORRIED THAT IT COULD ALSO DIE WHILE GOING DOWN THE ROAD, WHICH WOULD BE A HUGE SAFETY ISSUE, ALTHOUGH IT HAS NOT DONE THIS, ITS JUST A CONCERN. I DO NOT EXPECT A CAR THAT IS ONLY A LITTLE OVER 3 YEARS OLD TO NOT START. I HAVE CONTACTED MINI USA BUT THEY ARE HESITANT TO RECOMMEND ANYTHING OTHER THAN TO HAVE IT TOWED TO THE DEALER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389613March 9, 2011
STEERING
MY CAR KEEPS HAVING INTERMITTENT POWER STEERING FAILURE. THERE HAVE BEEN NO EVENTS LEADING UP TO THE FAILURE, IT HAS BEEN QUITE SPONTANEOUS, ALWAYS WHILE I AM DRIVING. *TR I HAVE HAD MORE THAN 10 INSTANCES, SOME EXTREMELY DANGEROUS AS I AM IN THE MIDDLE OF MAKING A TURN WHEN THE FAILURE OCCURS. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS OF YET; I AM PLANNING TO TAKE MY CAR TO THE DEALERSHIP ONCE I HAVE THE MONEY TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386740March 7, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 MINI COOPER S. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND AN EXTREMELY LOUD NOISE SOUNDED FROM THE ENGINE. THE CONTACT CONTINUED DRIVING, AND THE ENGINE PERFORMED AS THOUGH IT WERE ATTEMPTING TO STALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DIAGNOSED THAT THE TIMING CHAIN FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386761March 7, 2011
STRUCTURE:BODY:HOOD
TL* THE CONTACT OWNS A 2010 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE HOOD SCOOP WAS DESIGNED WITH DEFECTIVE MATERIAL AND CAUSED IT TO MELT DUE TO THE HOT CLIMATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HOOD BONNET SCOOP WAS REPLACED WITH THE SAME DEFECTIVE MATERIAL AS THE PRIOR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD WARRANTY THE DEFECTIVE HOOD BONNET SCOOP FOR A LIFE TIME YET, IF THE SCOOP SHOULD FAIL AGAIN, IT WOULD BE REPLACED WITH THE SAME DEFECTIVE BONNET SCOOP. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 12,500 AND THE CURRENT MILEAGE WAS 114,496.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386786March 7, 2011
STEERING
MY 2005 MINI COOPER S HAD THE POWER STEERING FAIL WHILE I WAS DRIVING. THIS CAR ONLY HAS 56,000 MILES. I TOOK THE CAR INTO THE DEALER TO HAVE MAINTENANCE DONE ON IT LAST WEEK AND WAS TOLD THE POWER STEERING PUMP WAS "SEEPING" BUT WAS NOT OF IMMEDIATE CONCERN AND I COULD WAIT ON FIXING/REPLACING IT. TODAY THERE IS ALMOST NO FLUID IN THE RESERVOIR AND I AM UNABLE TO PURCHASE AT ANY LOCAL AUTO PART STORE AS NO ONE CARRIES (CHS 11S) APPARENTLY A TYPE OF MINERAL SPIRIT. IN RESEARCHING THE ISSUE, I FOUND THIS TO BE A VERY COMMON COMPLAINT AND DISCOVERED THAT THE NATIONAL HIGHWAY SAFETY ADMINISTRATION IS INVESTIGATING THE ISSUE SO I WANTED TO ADD MY VOICE. I WAS TRAVELING AT A LOW RATE OF SPEED IN A SLIGHT CORNER AT THE TIME AND YET STILL HAD A VERY HARD TIME MAINTAINING CONTROL OF THE CAR. PLEASE LOOK INTO THIS ISSUE, THIS COULD REALLY LEAD TO A TRAGEDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386454March 4, 2011
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING
EVERY TIME I COLD START MY 2008 MINI COOPER CLUBMAN S THERE IS A VERY LOUD KNOCKING NOISE, THERE HAS BEEN NO RECALL BUT I WORRY ABOUT THE STABILITY OF THE ENGINE TIMING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386346March 3, 2011
STEERING
OUR 2005 MINI COOPER S HAS INTERMITTENT STEERING ISSUES. THE POWER STEERING COMES AND GOES. WHEN RESEARCHING THE FIX, I FOUND THAT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. THERE IS EVEN A GUY ON EBAY SELLING REMANUFACTURED POWER STEERING PUMPS AT AN AVERAGE OF ONE EVERY THREE DAYS. (BASED ON EBAY FEED BACK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386230March 2, 2011
STEERING
POWER STEERING PUMP FAILED TO WORK, IT WORKED OFF AND ON FOR A SHORT PERIOD. I AM IN THE PROCESS OF REPLACING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386235March 2, 2011
STEERING
2003 MINI COOPER S JUST HAD A POWER STEERING SYSTEM FAILURE RESULTING IN AT LEAST $600.00 IN REPAIR COST. CAR ONLY HAS 80,000 MILES ON IT AND WHEN THE SYSTEM FAILED, STEERING WENT TO MANUAL EFFORT, NO ASSIST, NO WARNING. FORTUNATELY I WAS DRIVING AND NOT MY WIFE AS SHE WOULD HAVE HAD DIFFICULTY COMPLETING THE TURN. I KNOW THE STEERING STILL OPERATES, BUT IF YOU AREN'T READY FOR THE DRASTICALLY INCREASED EFFORT REQUIRED TO COMPLETE A TURN, YOU WILL LOOSE CONTROL OF THE VEHICLE. HALF-WAY THROUGH A TURN IN TRAFFIC CONDITIONS IS NO TIME TO FIND OUT YOU DON'T HAVE THE STRENGTH TO FINISH IT. THERE WAS ABSOLUTELY NO WARNING OF IMPENDING FAILURE. TO HAVE A MAJOR SAFETY AND CONTROL SYSTEM OF YOUR VEHICLE FAIL THIS QUICKLY (ONLY 80,000 MILES) LEAVES ME WONDERING AS TO THE SAFETY OF THE OTHER VITAL SYSTEMS ON THE VEHICLE. MINI MADE CHANGES ON THE POWER STEERING SYSTEM ON LATER VEHICLES TO ADDRESS THIS WITHOUT HAVING ANY RECALL OR VOLUNTARY REPAIR PROGRAM FOR RETROFIT TO THE OLDER VEHICLES. THIS IS NOT FAIR AND DEFINITELY NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386246March 2, 2011
STEERING
THE POWER STEERING PUMP IN MY 2005 MINI COOPER INTERMITTENTLY STOPS WORKING WHILE DRIVING. THIS MAKES TURNING EXTREMELY DIFFICULT AND HAZARDOUS AND HAPPENS AT WHAT SEEMS TO BE 'RANDOM' TIMES. I TOOK IT TO THE MINI DEALER AND THEY CHARGED ME $125 TO TELL ME THAT MY POWER STEERING PUMP WAS FINE, BUT SHORTED OUT A COUPLE OF TIMES CAUSING THE DIFFICULTY IN STEERING. THEY WERE GOING TO CHARGE $1060 FOR THE REPLACEMENT. FROM WHAT I'M UNDERSTANDING THIS IS A PROBLEM THAT EFFECTS 223,000 MINI DRIVERS AND YET THERE IS NO RECALL YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384862March 1, 2011
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2009 MINI COOPER S. BOUGHT NEW. THIS HAS BEEN AN ONGOING PROBLEM. THE ENGINE HAS A RATTLING NOISE WHEN ENGINE HAS STARTED ON A COLD DAY. THIS NOISE HAS GOTTEN PROGRESSIVELY LOUDER EVERY WINTER. THE NOISE SUBSIDES AS THE ENGINE GETS WARM. HAVE TOLD MINI ABOUT THE PROBLEM AND NO ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384855February 28, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TIMING CHAIN 2008 MINI COOPER S FAILURE. LOUD KNOCKING NOISE FROM ENGINE. UNDER WARRANTY PARTS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384860February 28, 2011
STEERING
I OWN A 2004 MINI COOPER S AND LOST THE POWER STEERING WHILE DRIVING ON THE HIGHWAY. THERE WERE NO LEAKS DETECTED BUT THE PS CANISTER WAS EMPTY. THE MINI WAS PURCHASED NEW FROM CROWN MINI IN RICHMOND, VA. WE ARE THE ONLY OWNERS OF THE MINI. MY WIFE IS AFRAID TO DRIVE THE MINI NOW AND WE WANTED TO REPORT THE PROBLEM AS SOON AS POSSIBLE. I HAVE RECEIVED NO HELP FROM MINI AFTER SENDING THEM AN EMAIL AND CALLING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384750February 28, 2011
ENGINE AND ENGINE COOLING
1. HESITATION DURING ACCELERATION; THIS MAY BE DUE TO CARBON BUILD UP. CAR WILL LURCH AND STUMBLE WHEN TRYING TO ACCELERATE. THIS COULD BE A DANGEROUS PROBLEM WHEN CHANGING LANES OR GETTING UP TO SPEED WHEN MERGING. 2. TIMING CHAIN RATTLE DURING COLD START. CAR SOUNDS LIKE THE TIMING CHAIN IS HITTING METAL WHEN COLD. DEALER CLAIMS THIS IS NORMAL, BUT THE METAL ON METAL NOISE SOUNDS LIKE IT COULD CAUSE EXCESS PLAY TO DEVELOP AND POSSIBLY CAUSE ENGINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384783February 28, 2011
POWER TRAIN
I PURCHASED AT 2006 MINI COOPER AUTOMATIC IN JULY 2010. OCTOBER 2010 I HAD THE KIDS IN MY CAR, KEY IN MY HAND, CAR TURNED OFF AND IN PARK. THE CAR STARTED TO ROLL BACKWARDS, DRAGGING ME AND I HAD TO PULL THE EMERGENCY BRAKE TO GET THE CAR TO STOP ROLLING AND NOT ROLL INTO ON-COMING TRAFFIC. I WAS WORRIED MY KIDS WOULD BE HIT. MINI USA CLAIMED NOTHING WAS WRONG. NOW I AM TOLD MY BACK BRAKES ARE WORN, I AM SCARED THEY DID NOT LOOK AT MY VEHICLE PROPERLY, DID NOT TAKE ME SERIOUSLY AND AM SCARED MY CAR WILL ROLL AGAIN. I ALWAYS PARK MY CAR AND PULL THE EMERGENCY BRAKE I NEVER LEAVE IT JUST IN PARK. I NEED SOMEONE TO MAKE SURE THESE CARS AND MY CAR IS TRULY SAFE. MINI USA AND THE DEALER THAT CERTIFIED MY CAR HAVE BOTH FAILED TO TAKE THIS DANGEROUS MANNER SERIOUSLY. I COULD OF BEEN SERIOUSLY HURT AND MY CHILDREN KILLED BY ON COMING TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10384652February 27, 2011
ELECTRICAL SYSTEM
I OWN A 2007 MINI COOPER WITH FACTORY INSTALLED GPS. WHEN MY BRAKE SENSOR ACTIVATED MY GPS STOPPED WORKING. THE DEALER SAYS THE ENTIRE SYSTEM MUST BE REPLACED AT A COST OF $2,500. IS ANYONE AWARE OF ELECTRICAL DEFECTS IN THE MINI SYSTEM THAT WOULD CAUSE THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384545February 25, 2011
STEERING
MINI COOPER 2006 - POWER STEERING PUMP FAILURE. FEB 2ND WE HAD A MAJOR WINTER STORM IN KANSAS CITY , I WAS DRIVING LESS THAN 10 MILES /HR WITH ABOUT 2 FEET SNOW MY CAR STOPPED AT THE CURB NEXT TO APT. SINCE THEN MY STEERING WHICH IS SOMEWHAT MILDLY STIFF FOR YEARS(MY FRIENDS HAD PREVIOUSLY WONDERED IF I EVEN HAD POWER STEERING ) WAS VERY STIFF , AND MADE A SCRATCHING NOISE. I MADE AN APPOINTMENT AT THE MINI DEALERSHIP AND WAS TOLD I HAD A MECHANICAL BREAKDOWN POWER STEERING PUMP FAILURE AT 56000MILES , AND MINE WAS THE SECOND CAR HE HAD TO CHANGE THE PUMP ON . IN AUG 2010 I WAS TOLD EVERYTHING WAS PERFECT AND IN THE PAST WHENEVER I MENTIONED THE STEERING WHEEL - THEY SAID ITS FINE , NO PROBLEMS DETECTED . THIS TIME THEY TOLD ME THE FLUID WAS LOW , PROBABLY LEAKING . IF THIS HAD HAPPENED ON THE HIGHWAY I DREAD TO THINK WHAT THE CONSEQUENCES MIGHT HAVE BEEN , GIVEN FROM WHAT IT LOOKS LIKE FROM THE CLASS ACTION SUIT THAT MINE IS NOT AN ISOLATED INCIDENT AS I WAS LED TO BELIEVE. MY INSURANCE COMPANY PERSON WHO INSPECTED THE CAR ALSO STATED THIS WAS UNRELATED TO THE WINTERSTORM , AND LIKELY MECHANICAL ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384371February 24, 2011
STEERING
I OWN A 2005 MINI COOPER S CONVERTIBLE & NOTICED MY POWER STEERING STARTING TO MAKE NOISE ABOUT A WEEK AGO. NOW IT IS WORKING VERY INTERMITTENTLY. I HAVE NOTICED IN DOING SOME RESEARCH THAT MANY OTHERS HAVE HAD THIS PROBLEM. I TOOK IT TO THE DEALER AN THEY WANT TO REPLACE MY POWER STEERING PUMP WHICH IS GOING TO BE VERY COSTLY. I AM TO SAY THE LEAST A LITTLE DISAPPOINTED THAT A CAR WITH THE BMW NAME ON IT IS HAVING THIS MANY COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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