MINI Cooper Complaints

4,588 consumer complaints on file.

#10477156September 26, 2012
STEERING
THE POWER STEERING QUIT WHILE DRIVING ON INTERSTATE (I85) ON MARCH 3, 2012. WE HAD JUST PURCHASED THE CAR SO WE TOOK IT BACK TO DEALER AND HE HAD THE PUMP AND RESERVOIR REPLACED (TOOK 2 WEEKS). POWER STEERING JUST WENT OUT AGAIN (09/26/12) WITH SAME SYMPTOMS (SPORADIC OPERATION - MAINLY NOT WORKING) WHILE DRIVING TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477177September 26, 2012
UNKNOWN OR OTHER
LOUD AND PERSISTENT WHINNING NOISE FROM POWER STEERING PUMP, INTERMITTENT POWER STEERING FAILURE. HAD PAST PROBLEMS WITH THE POWER STEERING FAN (JUNE 2011). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476957September 25, 2012
STEERING
I WAS SLOWING DOWN TO MAKE A LEFT HAND TURN AND ALL OF THE SUDDEN THE POWER STEERING WENT OUT ON IT. BEING A FRONT WHEEL DRIVE CAR MADE IT EXTREMELY DIFFICULT TO TURN. HAD SOMEONE WITH LESS ARM STRENGTH BEEN IN THE DRIVER'S SEAT THEY COULD HAVE HIT ONCOMING TRAFFIC HEAD ON AND KILLED SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476918September 24, 2012
ENGINE, VEHICLE SPEED CONTROL
THE VEHICLE BEGAN TO FEEL LIKE THE TRANSMISSION WAS SLIPPING: HESITATION, WHEELS SKIDDING, ROUGH ACCELERATION AND DECELERATION. THE PROBLEM CONTINUES AFTER 2 TRIPS TO MINI COOPER IN WHICH THE CAR'S COMPUTER WAS "RESET" BECAUSE NO PROBLEMS WITH THE TRANSMISSION WERE FOUND. THE PROBLEM DESCRIBED ABOVE PERSISTS, BUT THERE WAS ALSO ONE EPISODE WHERE THE CAR DID NOT START AND LATER TURNED OFF WHILE DRIVING ON A CONGESTED NYC ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476916September 24, 2012
POWER TRAIN
AFTER DRIVING ONE EVENING A SHORT DISTANCE TO THE STORE AND FEELING A STRANGE PULLING OF THE CAR BUT NOT REALLY MOVING AS FAST AS IT SHOULD, I TOOK IT TO BE CHECKED OUT AT THE MINI OF THE LEHIGH VALLEY. I WAS TOLD THAT IT WAS A FAULTY TRANSMISSION BUT THAT I COULD STILL CONTINUE TO DRIVE IT SHORT DISTANCES. THIS COST $138. SO AFTER A COUPLE OF SHORT TRIPS TO WORK, I WAS ON MY WAY HOME ON MONDAY SEPTEMBER 10TH WHEN IT STARTED TO "SHUT DOWN", IT WAS REVVING VERY LOUDLY BUT ONLY MOVING AT ABOUT 20MPH AT THE MOST. I HAD TO PULL OVER MANY TIMES DUE TO ANXIETY, FEAR AND CAUSING AN ACCIDENT. I HAD TO FIND A BACK WAY HOME BECAUSE I COULD NO LONGER DRIVE ON ANY OF THE MAIN ROADS SINCE IT WAS OBVIOUS THAT I WAS GOING TO GET HIT FROM BEHIND! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476678September 21, 2012
STEERING
MY POWER STEERING FAILED. CAUSE UNCONFIRMED AS YET, BUT THIS APPARENTLY IS A KNOWN PROBLEM. POWER STEERING STARTED AGAIN WHEN I RESTARTED THE CAR, BUT NOW THE PUMP MOTOR (OR PERHAPS THE FAN) WON'T SHUT OFF AND THERE IS NO FUSE TO DISABLE. MUST DISCONNECT THE BATTERY TO SHUT IT OFF AND AVOID DRAINING THE BATTERY. STEERING DID NOT LOCK UP, BUT VERY DIFFICULT TO OVERCOME THE RACK-AND-PINION STEERING LINKAGE RESISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475799September 18, 2012
STEERING
TL* THE CONTACT OWNS A 2002 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO PARK THE VEHICLE BUT STATED THAT THE POWER STEERING HAD BECOME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,065.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475832September 18, 2012
STEERING, ELECTRICAL SYSTEM
THE POWER STEERING PUMP STOPS OPERATING WHILE THE VEHICLE IS IN MOTION. IT HAS HAPPENED THREE TIMES TO DATE: THE FIRST INCIDENT WAS AT LOW SPEED IN A PARKING STRUCTURE; THE SECOND INCIDENT HAPPENED AT FREEWAY SPEED; THE MOST RECENT INCIDENT OCCURRED ON A SURFACE STREET WHILE DECELERATING TO A STOP. IN EACH CASE, CONTROL OF THE CAR WAS MAINTAINED BUT WAS VERY DIFFICULT. THE PUMP FUNCTION WAS RESTORED BY STOPPING AND CYCLING THE VEHICLE IGNITION TO OFF AND THEN RESTARTING THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475594September 17, 2012
ENGINE, POWER TRAIN
I BOUGHT MY 2007 MINI USED 1 MONTH AGO. WHEN I WENT TO TEST DRIVE THE CAR THE ENGINE WOULD NOT START AND THERE WAS A CHECK ENGINE LIGHT ON. THE DEALER TOLD ME THAT THEY WOULD HAVE IT FIXED AND CALL ME BACK IN FOR A TEST DRIVE. I WENT BACK AND WHEN THE CAR STARTED IT HAD A VERY SLIGHT RATTLE THAT EVENTUALLY WENT AWAY. NOW IN THE MONTH TIME THAT I HAVE HAD THE CAR IT TAKES ME 6 OR 7 TRIES TO GET THE ENGINE TO START, AND WHEN IT RUNS IT HAS THE RATTLE THAT HAS PLAGUED SO MANY OTHER MINI OWNERS. ENOUGH IS ENOUGH. ACTION MUST BE TAKEN TO CORRECT THE INADEQUACY OF THE INFERIOR TIMING CHAIN SET UP. THE DEALER HAS TOLD ME THAT IT IS A "NORMAL" MINI NOISE AND THAT I WOULD HAVE TO GET USED TO IT. THAT IS IN A SENSE A "COP OUT" FOR A PROBLEM THAT IS HEAVILY KNOWN IN THE MINI COMMUNITY AND THAT BMW MINI IS WELL AWARE OF. THIS IS A MAJOR MECHANICAL DEFECT IN THE CAR AND BMW MINI NEED TO OWN UP TO REPAIR WITH AN UPDATED AND CURRENT CORRECTIVE ACTION OR REPLACE THE ENGINES FOR ALL THE LOYAL MINI OWNERS EXPERIENCING THIS VERY COSTLY PROBLEM THAT COULD LEAD TO TOTAL DRIVELINE FAILURE. WE PAID FOR A GOOD RUNNING RELIABLE VEHICLE AND ARE NOT GETTING WHAT WE PAID FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475673September 17, 2012
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. HOWEVER, THE DEALER WAS CONTACTED WHO STATED THAT THE POWER STEERING UNIT MIGHT BE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475256September 13, 2012
ENGINE, POWER TRAIN
MY CAR HAS A TRANSMISSION PROBLEM. HAVE TO REPLACE IT FOR $9000! IT S MINI COOPER S 2007 ONLY 29800 MILES!! THE DEALER WILL NOT REPINES ANYTHING AND THE WARRANTY IS OUT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475010September 11, 2012
STEERING:ELECTRIC POWER ASSIST SYSTEM
WHILE DRIVING THROUGH A RESIDENTIAL AREA, THE WHEEL OF THE CAR BECAME VERY HARD TO TURN. IT WAS DETERMINED THAT THE ELECTRIC HYDRAULIC POWER STEERING PUMP (EHPS) WAS MALFUNCTIONING. THE FAN OF THE EHPS WAS NOT DISENGAGING WHEN THE CAR IGNITION WAS TURNED OFF, THEREFORE RUNNING DOWN THE BATTERY AND CAUSING THE EHPS TO NOT WORK CORRECTLY. THE NEXT DAY, WITH THE SAME EHPS, THE POWER STEERING WAS WORKING FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475107September 11, 2012
STEERING
WHEN TURNING OFF THE ENGINE, THE FAN WON'T TURN OFF AND KEEPS RUNNING. IT DRAINS THE BATTERY VERY QUICKLY. I TOOK IT TO AUTO SHOP AND THE REPORT SAYS STEERING PUMP INTERNAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474435September 9, 2012
STEERING
I DROVE MY CAR TO MY SPORTS TEAM PRACTICE, PARKED AND PROMPTLY HAD TO RELOCATE MY CAR TO AN ADJACENT LOT. THE POWER STEERING DID NOT WORK UPON STARTING THE CAR TO MOVE IT AND THERE WAS NO EVIDENCE OR WARNING OF IT'S FAILURE. NOT EVEN THE CHECK ENGINE LIGHT WENT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474200September 7, 2012
AIR BAGS, STEERING, EXTERIOR LIGHTING
THE PASSENGER AIR BAG WEIGHT SENSOR STOP WORKING. AS A RESULT MY VEHICLE DISPLAYS A WARNING THAT THE PASSENGER SIDE AIR BAGS ARE OFF. MY DRIVER SIDE FOG LIGHT HOUSING MELTED AND CRACK APART. I USED STOCK 55W HALOGEN BULBS. MY PASSENGER SIDE FOG LIGHT HOUSING HAS ALSO BEGUN TO MELT. MY POWER STEERING IS NOT LEAKING NOW. BUT IT HAS BEEN REPLACED 3 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474213September 7, 2012
STEERING
I WAS EXITING THE INTERSTATE AND THE RAMP CURVED TO THE RIGHT, AS I BEGAN TO NEGOTIATE THE CURVE I NOTICED I HAD NO POWER STEERING AT ALL. I REACHED MY DESTINATION ABOUT 15 MINUTES LATER AND HAD NO POWER STEERING ASSISTANCE AT ALL THE ENTIRE TIME. I PARKED THE VEHICLE AND DID NOT USE IT AGAIN UNTIL 9/3/12 AND THE STEERING APPEARED TO BE WORKING PROPERLY AGAIN. IN READING THE INVESTIGATIVE STUDY I NOTED THAT IT MAY BE DUE TO AN ERROR IN THE INTERNAL ELECTRONICS AND MAY ALSO RESULT IN A CONTINUOUS RUNNING OF THE POWER STEERING PUMP. LAST YEAR ALMOST TO THE DAY, THE ELECTRICAL SYSTEM WENT HAYWIRE AND THE CAR WOULD NOT STEER AND HAD WHAT SEEMED LIKE POWER SURGE AND AFTER SHUTTING THE CAR OFF AND REMOVING THE KEY THE CAR CONTINUED TO MAKE A CLICKING SOUND AND THE WINDOWS ROLLED DOWN BY THEMSELVES. I COULD NOT GET THE CAR TO RESTART AND HAD IT TOWED TO THE DEALER AND WAS TOLD TO REPLACE THE BATTERY,WHICH I DID, I NOW WONDER IF THAT WAS A RELATED INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474227September 7, 2012
STEERING
AS I WAS PULLING AWAY FROM A STOP SIGN, I REALIZED THAT I COULDN'T TURN THE STEERING WHEEL. I PUT THE CAR IN REVERSE AND WENT BACK AND FORTH TRYING TO SEE IF SOMETHING WAS STUCK. I DID THIS A COUPLE TIMES, THEN REALIZED MY POWER STEERING WAS OUT. I CHECKED THE FLUIDS AND THEY WERE FINE. TOOK THE CAR TO A MECHANIC AND THEY RAN DIAGNOSTIC TESTS AND DETERMINED THE POWER STEERING PUMP WAS FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474036September 6, 2012
STEERING
POWER STEERING FAILED, CALLED DEALER TWICE AND BMW COMPANY TWICE, KNEW ABOUT PROBLEMS, BUT SENT ME IN A CIRCLE. DEALER SAID TO GO TO COMPANY FOR HELP AND INFO, COMPANY SAID TO GO TO DEALER, VERY DECEPTIVE PRACTICES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474121September 6, 2012
STEERING
POWER STEERING FAILED AS I WAS RETURNING FROM TAKING MY CHILD TO THE AIRPORT. THE CAR POWER STEERING COOLING FAN STAYED ON AFTER I TURNED OFF THE CAR AND DRAINED THE BATTERY. THE PROBLEM WAS DIAGNOSED AS A FAILED POWER STEERING PUMP. THE CAR WAS TOWED TO A MECHANIC AND THE POWER STEERING PUMP WAS REPLACED AS WAS THE DEAD BATTERY. THE TOTAL COST WAS OVER $1700. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474140September 6, 2012
ENGINE
ENGINE TIMING CHAIN TENSIONER MALFUNCTIONING CAUSING DECREASED ACCELERATING POWER AND A LOUD RUBBING/KNOCKING NOISE WHEN DRIVING, THAT WILL CAUSE ENGINE DAMAGE IF NOT PROMPTLY FIXED. IT IS A WELL KNOW MINI COOPER PROBLEM (2007 MODELS TO CURRENT YEAR) AND THE MINI DEALERSHIP I TOOK MINE TO HAS HAD MANY COMPLAINTS ABOUT THE ISSUE. MINI HAS CAME OUT WITH REPLACEMENT PARTS AND A SERVICE GUIDE ON HOW TO REPAIR THE ISSUE AT A HEFTY COST (IF THE ENGINE HASN'T ALREADY BEEN DAMAGED); HOWEVER, MINI/BMW HAS NOT ISSUED A RECALL OR REPLACEMENT AT NO COST TO CONSUMERS TO BACK UP THEIR PRODUCT. ESTIMATES FOR REPAIR IN MY AREA WERE $1300-$1600 IF REPAIRABLE BECAUSE AGAIN, IT WILL CAUSE ENGINE FAILURE IF NOT FIXED QUICKLY. MY CAR HAS 41,000 AND HAVE HAD MY MINI SERVICED AT THE DESIGNATED TIME INTERVALS AT ONLY MINI SERVICES AREAS. SUCH A MAJOR REPAIR THAT COULD HAVE EVENTUALLY CAUSED MY ENGINE TO STOP WORKING SHOULD NOT HAPPEN AT 41,000 MILES. MINI/BMW SHOULD BACK UP THERE PRODUCT WITH REPAIRS AND NEEDS TO FIND AN ULTIMATE FIX BECAUSE IT IS AN ISSUE EVEN IN THE CURRENT MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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