MINI Cooper Complaints

4,588 consumer complaints on file.

#10503598March 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE SRS WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SEAT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 90,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503656March 19, 2013
STEERING
THE POWER STEERING IN MY CAR HAS FAILED CONTINUOUSLY. WE HAD THE ENTIRE RACK REPLACED IN 2011 - THE STEERING FLUID CONSTANTLY LEAKS, OR BURNS DRY - FOR THE LAST FEW MONTHS, THE POWER STEERING PUMP DOES NOT STOP RUNNING WHEN THE VEHICLE IS PARKED - REQUIRING FOR THE BATTERY TO BE DISCONNECTED AT EVERY STOP, OR RISK A DEAD BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503665March 19, 2013
STEERING
INTERMITTENTLY ON COLD START THE POWER STEERING IS INOPERATIVE. TURNING THE CAR OFF AND THEN BACK ON AGAIN WILL USUALLY RESULT IN THE POWER STEERING BECOMING OPERATIVE AGAIN. DEALERSHIP SAYS PUMP NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503456March 18, 2013
ENGINE
MINI RELEASED A SERVICE BULLETIN (CAMPAIGN: SIM 11 02 12) REGARDING FAULTY TIMING CHAIN TENSIONER. AT APPX. 40K MILES, MY COOPER S WAS TAKEN IN FOR SERVICE AND IT WAS REPORTED THERE WAS A "RATTLE" IN THE FRONT OF THE ENGINE. THE DEALERSHIP REPLACED THE TENSIONER UNDER WARRANTY. NOW THE SAME ISSUE HAS OCCURRED. I AM BEING TOLD THE ENTIRE TIMING CHAIN ASSEMBLY NEEDS REPLACEMENT AT AN APPROXIMATE COST OF $3K. MINI HAS OFFERED TO PAY 1/2 THE COST. THERE IS NO EXPLANATION WHY THE REPAIR IS NOT COVERED UNDER 2 YEAR REPLACEMENT TENSIONER WARRANTY; SINCE THIS ORIGINAL ISSUE WAS ONLY PARTLY ADDRESSED WHILE IN 50K CAR WARRANTY. MY MINI NOW HAS 77K. ONCE WARRANTY REQUEST IS SUBMITTED FROM DEALER TO MINI CORPORATE, DECISION IS FINAL. THERE IS NO APPEAL. FAILURE TO PERFORM SERVICE WILL RESULT IN ENGINE FAILURE IN NEAR FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503510March 18, 2013
AIR BAGS
PASS AIR BAG LIGHT STAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503527March 18, 2013
AIR BAGS, SEATS
MY CAR IS 2009 MINI. BOUGHT NEW. AIR BAG SENSOR IN PASSENGER SEAT WENT OUT @ 70,000 MI. PASSENGER AIR BAG WONT WORK. DEALER IN BIRMINGHAM, AL. GAVE A QUOTE FOR $1300 FOR A PASSENGER SEAT. THIS IS A SAFETY ISSUE, MINI MUST STEP UP TO THE PLATE FOR RECALLS LIKE CHEVY, FORD, HONDA, NISSAN FOR RECALLS. I WONT GIVE YOU SHARKS $1300 FOR A NEW SEAT. MY WIFE DIES, MY ATTORNEY'S WILL BE IN TOUCH. GIVE ME A RECALL I CAN LIVE WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503309March 17, 2013
STEERING
I STOPPED MY CAR IN A PARKING LOT TO RUN SOME ERRANDS. WHEN I RETURNED TO MY CAR AND GOT IT STARTED, I REALIZED THAT THE POWER STEERING OF MY CAR BECAME REALLY STIFF. IT WAS REALLY HARD FOR ME TO STEER MY CAR LEFT AND RIGHT. THE POWER STEERING OF MY CAR NO LONGER FUNCTION AS BEFORE AND IT WAS REALLY DIFFICULT FOR ME TO DRIVE ON THE ROAD, ESPECIALLY WHEN I HAVE TO TURN LEFT OR RIGHT AT A ROAD JUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503340March 17, 2013
STEERING
I MADE A LEFT TURN AT A LIGHT AND THE POWER STEERING QUIT WORKING IN THE MIDDLE OF THE TURN. THE STEERING BECAME VERY HEAVY AND I THOUGHT I HAD A FLAT TIRE. I PULLED OVER AND CHECKED THE FLUID AND THE LEVEL WAS CORRECT. I CONTINUED DRIVING AND THE STEERING WAS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503349March 17, 2013
ELECTRICAL SYSTEM, STEERING
INTERMITTENT POWER STEERING FAILURES WHILE CAR IS IN MOTION. ONE MINUTE POWER STEERING FUNCTIONS, NEXT MINUTE, NO PS AT ALL. POWER STEERING PUMP CONTINUES TO RUN EVEN WHEN ENGINE IS OFF AND KEY OUT OF IGNITION. AFTER RETURNING TO VEHICLE, BATTERY IS DEAD AS A RESULT OF CONTINUOUSLY RUNNING PUMP OR FAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503292March 16, 2013
AIR BAGS
AROUND 2 YEARS AGO, WHILE DRIVING WITH A PASSENGER IN THE FRONT PASSENGER SEAT AND WHILE DRIVING WITHOUT A PASSENGER IN THE FRONT SEAT, THE LIGHT COMES ON INDICATING THAT THE PASSENGER AIR BAG IS OFF. THIS IS EXTREMELY CONCERNING THAT THE CAR'S PASSENGER AIRBAG MIGHT NOT BE WORKING, PARTICULARLY WITH A PASSENGER IN THE FRONT SEAT. THIS MALFUNCTION HAS BEEN REPORTED ON OTHER FORUMS TO BE LINKED TO A FAULTY SENSOR IN THE CAR SEAT, AND A NHTSA SERVICE BULLETIN (ID NUMBER: 10043927) HAS BEEN FILED. I HOPE THAT NHTSA CAN CONDUCT AN INVESTIGATION INTO WHETHER A RECALL SHOULD OCCUR, GIVEN THE SAFETY CONCERN OF POTENTIALLY NOT HAVING A PASSENGER AIRBAG GO OFF IF A PASSENGER IS IN THE FRONT SEAT AND AN ACCIDENT OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503193March 15, 2013
STEERING
-MY DEPENDENT DAUGHTER WAS DRIVING APPROXIMATELY 50 MPH DURING IN NORMAL CONDITIONS WHEN POWER STEERING ASSIST TURNED OFF. STEERING BECAME VERY DIFFICULT AND DANGEROUS. FOLLOW-ON OCCURRENCES WERE REGULARLY REPEATED AFTER APPROXIMATELY 10 - 15 MILES. DUE TO SAFETY CONCERNS DRIVING THE VEHICLE WAS CEASED UNTIL REPAIRS MADE THEREFORE WAS UNABLE TO COMMUTE TO / FROM SCHOOL OF HIGHER EDUCATION. VEHICLE BROUGHT TO LOCAL REPAIR STATION AND A FAULTY POWER STEERING MOTOR WAS DETERMINED TO BE THE CAUSE. SUBSEQUENT REPAIRS TOTALLY 934.00 USD APPEAR TO HAVE FIXED PROBLEM. THE FACT THAT THE MANUFACTURER HAD PRIOR KNOWLEDGE OF THIS POTENTIALLY CATASTROPHIC CONDITION, AND CHOSE TO PUT MY DAUGHTER AT RISK OR HARMS WAY IS SHAMEFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503224March 15, 2013
ENGINE
THE TIMING CHAIN HAS LOCKED UP. I NOTICE THAT THIS IS A COMMOM COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503082March 15, 2013
STEERING
MY POWER STEERING IS FAILING. IT CAUSES MYSELF OR WHEN MY WIFE DRIVES (WITH BOTH MY YOUNG CHILDREN IN THE CAR) TO COME AND GO INTERMITTENTLY. AT TIMES IN PARKING LOTS OR EVEN AT HIGHWAY SPEEDS IT WILL GO FROM NORMAL USAGE AND EASE OF USE TO HEAVY MANUAL STEERING. THIS NEEDS TO BE ADDRESSED MORE THEN JUST "BEING LOOKED INTO." THIS IS VERY DANGEROUS AND COULD/WILL CAUSE LOSS OF LIFE IF NOT RESOLVED PER BMW/MINI COOPER AND IT'S OWNERSHIP. I LISTED IT AS "CRASH" IN THE YES FORM. SO FAR IT HAS ONLY BEEN INTO THE CURB A FEW TIMES AT TYPICAL PARKING SPEEDS. SO FAR IS THE STATEMENT HERE. THIS WILL BECOME AN ISSUE IF NOT RESOLVED AND I HOPE THAT IT IS JUST A CURB AND NOT ANOTHER CAR/FAMILY THAT ARE AFFECTED DUE TO THIS "KNOWN" ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10502813March 14, 2013
ENGINE
I TOOK MY MINI S IN TO THE SHOP FOR BRAKE MAINTENANCE, TO BE TOLD THAT THE TENSIONER HAD FAILED AND THE TIMING CHAIN KIT HAD TO BE REPLACED. UNNECESSARY TO MENTION, THIS IS A VERY EXPENSIVE REPAIR. AFTER DOING MUCH RESEARCH, I HAVE FOUND THAT THE TENSIONER IN THE MINI HAS BEEN AN ISSUE FOR QUITE SOME TIME, SOME SITES HAVE QUOTED SINCE 2007. HAD I NOT TAKEN MY CAR IN FOR A COMPLETELY UNRELATED ISSUE, MY TIMING CHAIN COULD HAVE BROKEN, RESULTING IN A THROWN ROD AND A BLOWN ENGINE, WHICH CAN BE INCREDIBLY DANGEROUS. THIS TENSIONER IS A DEFECTIVE PIECE WHICH CAUSES SIGNIFICANT DAMAGE TO THE TIMING CHAIN AND AREA COMPONENTS WHEN IT FAILS. DUE TO THE NATURE OF THIS ISSUE AND THE NUMBER OF COMPLAINTS SEEN ON THE WEB, A MANUFACTURER'S RECALL SHOULD BE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503010March 14, 2013
ENGINE
TIMING CHAIN TENSIONER FAILURE. NO WARNING WHATSOEVER. TIMING CHAIN BROKE, CAUSING COMPLETE ENGINE FAILURE. OUT OF WARRANTY SO MINI WON'T TOUCH IT. WILL COST $7500+. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503015March 14, 2013
STEERING
BOUGHT THE VEHICLE IN FEB. 2012 A FEW MONTHS LATER ON SEVERAL OCCASIONS 15-20 TIMES, TO DATE. I HAVE LOST FULL CONTROL OF THE VEHICLE, NO STEERING CAPABILITY. SEVERAL TIME HAS BEEN WHILE TURNING OR EXITING THE FREEWAY, VEHICLE BECOMES DIFFICULT TO CONTROL. I HAVE BEEN CLOSE TO CAUSING SEVERAL ACCIDENTS DUE TO THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502715March 13, 2013
ENGINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ONLY RUN 12000 MILE LESS THAN YEAR THERE IS RATTLE SOUND ON SPEEDOMETER" SPECIALLY NAVIGATION SCREEN. THEY TRY FIX THE PROBLEM, AND TELL ME , THEY CAN NOT FIX, BECAUSE IT COMING FROM SPEEDOMETER. AND PRINT OUR ONE PIECE PAPER, WHICH IS MINI OFFICIAL PAPER AS BELOW" SUBJECT: BUZZING NOISE FROM SPEEDOMETER SITUATION: WHEN THE VEHICLE IS DECELERATION THE CUSTOMER MIGHT EXPERIENCE A BUZZING NOISE FORM THE SPEEDOMETER, WHEN SPEEDOMETER NEEDLE IS BETWEEN 0 AND 12 MILES PER HOUR. GENERAL INFORMATION: THIS IS NORMAL OPERATION????. WHAT?? NORMAL? THIS SOUND MAKE ME CRAZY, SAME SOUND EVERYTIME I RUN. I WAS TALK TO MINI TEC PERSON, MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM, BUT MINI U.S.A DON;T RECALL ANYTHING. THEY SHOULD RECALL FOR THIS PROBLEM, SINCE THEY AGREE THERE IS NOISE FORM SPEEDOMETER" I HAVE PRINTED PAPER FROM MINI. ALSO THERE IS NOISE INSIDE OF CAR, THEY ALREADY FIX THE DASHBOARD, AND ,SIDE DOOR NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502543March 12, 2013
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE STEERING WHEEL BEGAN TO SHAKE AND BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502568March 12, 2013
STEERING
POWER STEERING FAILED AS I WAS DRIVING, UNABLE TO STEER CAR. AFTER SOME TIME, POWER RESUMED INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502571March 12, 2013
STEERING, ELECTRICAL SYSTEM
POWER STEERING PUMP FAILURE AND DRAINED BATTERY (RECENTLY REPLACED). CAR WILL NOT START, AND CAN NOT ACCESS PASSENGER OR TRUNK DOOR DUE TO ELECTRICAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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