MINI Cooper Complaints

4,588 consumer complaints on file.

#11605757July 31, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Rear passenger tail light casing/bucket had burnt connections. Replaced casing/bucket and bulb. Worked for short time, tail light failed a second time. Casing/bucket & bulb replaced, again worked for short time and then went out. Took vehicle to another mechanic after passenger side headlight failed. New mechanic checked casings/bucket - connections looked okay, however both wiring harnesses were severely burnt. Headlight harness was all bare wires. Mechanic unable to determine cause of the severe heat that would lead to both the headlight & taillight wiring harnesses becoming burnt so severely. Mechanic was concerned of the potential for this issue to cause vehicle fire. Suggested to follow up with dealership to have lights & wiring harnesses on Driver side checked After research online regarding this year/make/model - I have found numerous other reports of other owners experiencing the same issues with burned wiring harnesses causing both front and rear light failure with no known causes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605518July 30, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Mini Cooper S Clubman. The contact stated that upon arriving at her destination and exiting the vehicle, the driver's side door closed, and then bounced back open. After, the contact became aware that the door latches had failed to keep the door securely closed for the driver’s and passenger’s side doors. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver and passenger side door latches. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603545July 20, 2024
ELECTRICAL SYSTEM
The Footwell Module, referred to by the manufacturer as the FRM, has corrosion inside. The module is currently staying active and drawing power from the battery at all times. It appears to the same issue as 23V337000, but this chassis number is not included in the recall. I believe that this vehicle has as large a fire hazard as other vehicles involved in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603431July 19, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, EXTERIOR LIGHTING
Safety recall since 3/23/2023. It's 07/19/2024. With no solution yet , it's been over a year now with no solution. That is a un timely manner. Need to know what to do now . Can not drive vehicle, no blinkers or brake lights. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602800July 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2009 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601311July 11, 2024
AIR BAGS
NHTSA Campaign Number: 15V205000 , this recall was not for my vehicle. according to the numbers and years but, it was manufactured at the same time in 2007 . SAME AS CONVERTABLE BY THE SAME COMPANY... plus they have not fixed FRM.i boutght this car possibly 3rd hand but i regisdtered with Mini. so my codes are up and the wanring lights are there and i was wanting the information as to what the part number or serial number is for the recalled part, would that not be a way to confirm if it is part of a problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601296July 11, 2024
STRUCTURE:BODY
The flap that protects the charging port would not open. I could not charge the car for 2 days. My husband was able to open it but now it won't close. The first time this happened was Nov 2023. Dealership told me it was the cold weather. But now it's July albeit very hot temperatures and this is happening again. Since bringing it to the dealership in Nov 2023 to fix this, the charging flap open warning light remained on even though the charging flap was clearly closed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600982July 10, 2024
ENGINE
My Mini service adviser said the timing case cover is seeping and will continue to get worse until the seep becomes a leak and the oil starts dripping onto the manifold, potentially creating a fire. It is at the seepage stage now and therefore my extended warranty will not fix it. My Mini service adviser said she doesn’t think it is dangerous yet but I have to keep an eye on it as this is a common problem on Minis. They quoted me a price of $934 to replace the timing case cover itself. I researched the problem online and found this is a common problem and will need my attention to ensure it doesn’t get dangerous before I’m able to get it repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600524July 9, 2024
ELECTRICAL SYSTEM
My car started acting up when it rains and all the electrical goes crazy, all the lights turning on and off and all the locks opening and closing and it seems to have short-circuit and drained my battery, car left me stranded twice in the middle of the street. No electrical wire seems to be exposed and was informed it might be a footwell module issue, I see there is a recall happening yet my vehicle doesn't seem to be included eventhough it fits the specs and the has the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598358July 2, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S Clubman. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable, and the headlights started flickering. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598379July 2, 2024
STEERING
The contact owns a 2003 Mini Cooper. The contact received notification of NHTSA Campaign Number: 15V660000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the steering wheel was firm, and the vehicle was difficult to maneuver. No warning lights were illuminated. The dealer was made aware of the failure but failed to confirm if the parts were available for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the service center directly. The failure mileage was unavailable. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597517June 28, 2024
HYBRID PROPULSION SYSTEM, TIRES
The contact owns a 2023 Mini Cooper. The contact stated that since owning the vehicle, all four tires had been replaced several times due to each tire running flat. The vehicle was taken to a dealer where a mechanic informed the contact that the tire failure could be linked to the weight of the vehicle. The contact also stated that the vehicle failed to reach the full battery charge. The contact stated that the battery took one to two days to fully charge, and once fully charged the battery failed to provide more than 100 miles of driving. In addition, an error message was displayed while attempting to recharge the battery at a fast-charging station. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597239June 27, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The car showed a check vehicle light. Looks like a car being lifted up (red light). The windows do not move up or down, light switches do not work and the blinkers do not work. I was told by my mechanic it was the footwell module. I read there was a recall for this but my VIN wasn't on the list. Is it possible to check to see if it should have been on the list for the recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596355June 25, 2024
ELECTRICAL SYSTEM
The contact owns a 2007 Mini Cooper. The contact stated while operating the vehicle, the check engine, ABS, and Dynamic Stability Control (DSC) warning lights remained illuminated, and the vehicle lost motive power and stalled. The vehicle was taken to the local mechanic who diagnosed that the foot well control module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596422June 25, 2024
AIR BAGS
The passenger seat occupancy sensor has malfunctioned, causing the vehicle to believe that there is an infant car seat in the front passenger seat. This puts front passengers at risk because the air bags will not deploy in the event of a crash. While having body work done at Swartz's Ultimate Collison repair in Lewisburg, it was noted by the technician, however Mini does not cover repair by a non dealer or accept accounting of the defect from a non dealer. I was unaware that the vehicle was nearing the end of it's warranty and waited too long to inquire again. They will not fix it.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11595123June 18, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594759June 17, 2024
ELECTRICAL SYSTEM
The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594817June 17, 2024
VISIBILITY
The contact owns a 2015 Mini Cooper. The contact stated that while driving at an undisclosed speed, the rear convertible glass suddenly separated from the convertible compartment and fell on the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact stated that while searching online, he became aware that the failure had been a very well-known failure since 2017 with similar vehicles. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593727June 11, 2024
ELECTRICAL SYSTEM
We purchased this vehicle used. It is a 2012 Mini Cooper hardtop and was owned by several owners in the Canada, NY and NJ area before being brought to FL and ultimately sold to us. This defect has been known since May, 2023, yet BMW/Mini has done nothing to rectify the problem. The FRM module failed immediately after we got the car which rendered it undriveable because the power windows, power door locks, turn signals and key fob were inoperable. We called BMW/Mini about the vehicle being inoperable and unsafe to drive and were told to take it to a repair facility to get the module replaced, which we did. We had to tow it there because it was not safe to drive. We were told we would be reimbursed for the repairs, since this was in fact a documented safety recall #23V-337 Footwell Control Module-FRM. After paying $759.18 for the repairs, I submitted the invoice and the requested information to BMW/Mini just to have them deny my request for reimbursement because they say after an entire year since the notice that there is no remedy available. This is unacceptable!! I could not drive this car without having this module replaced and I am sure I'm not alone in this situation. BMW/Mini should reimburse me for the repairs they instructed me to get done. They point blank LIED to me by stating the repairs would be reimbursed due to this being a safety recall. This is going to turn into a class action lawsuit because BMW/Mini refuses to accept responsibility for their faulty vehicles! This will be just another lawsuit to add to their collection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592805June 6, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STRUCTURE:BODY
The problem started with fog lights blinking on and off while the car was off. As I entered the vehicle I noticed a pool of water on the floor bed. The car has a sunroof which was closed at the time, as well as all of the windows - water came in from somewhere else. I proceeded to turn on the car to see what was happening and the car did not turn on. I thought maybe the battery is dead - tried to give it a boost and it did not work. I replaced the battery - it turned on the car but most lighting areas and power windows do not work. The two front windows are not working properly, they do not go up or down, only the back windows. I do not have control of the headlights - it just stays on one setting. The directional lights do not work. The console lights do not work. This puts myself and others at risk because I can’t aware other drivers when I making a turn or changing lanes. I can’t see the console panel at night, unaware of gas, speed, or radio functions. The car has been driven locally only during the day to avoid accidents and when I arrive at my destination - I notice smoke coming out of the hood. There is an active recall (23V-337) on the R55 & R56 models but not R60 models - which is my car. The exact description of defect (see below) is what is happening to my car and I’d like to have this model added to the recall. It is very dangerous to keep driving this car which I need for daily use. “This safety recall involves the Footwell Control Module (FRM), an Electronic Control Unit (ECU) which controls various lighting and power window functions, and is installed near the bottom of the driver's side A-pillar behind an interior trim panel. Due to several contributing factors (environmental, certain US States' wintertime road treatment, vehicle design configuration and age), over time, the FRM could become susceptible to corrosion. For vehicles equipped with a sunroof, after a multi-year period involving large temperature changes, multiple freeze/thaw cycles..”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to MINI Cooper