Mercury Tracer Complaints

567 consumer complaints on file.

#891567June 28, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
FUEL TANK ASSEMBLE DEVELOPED CRACKS NEAR HEAT SHIELD ATTACHMENT, RESULTING INTO A FUEL LEAKAGE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891419June 27, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SMELLED A GAS ODOR WHILE IN VEHICLE. ALSO, FUEL TANK WAS LEAKING, IT HAD A CRACK IN THE FRONT PART. CONTACTED DEALER, AND DEALER STATED HAD TO ORDER FUEL TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891101June 25, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A 40 MPH FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSE HAS NOT BEEN DETERMINED. NO INJURIES. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#890895June 21, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE CONSUMER WAS DRIVING AT ABOUT 25-30 MPH HOOD LATCH BROKE, CAUSING HOOD TO FLEW UP INTO WINDSHIELD. CONSUMER HAS CONTACTED THE MANUFACTURE. PLEASE PROVIDE ANY FURTHER DETAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746120May 30, 2001
SUSPENSION:REAR:SPRINGS
BOTH REAR COIL SPRINGS WERE RUSTED AND BROKEN NEAR BOTTOM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900508May 29, 2001
ELECTRICAL SYSTEM
WHILE GETTING OUT OF VEHICLE, CONSUMER NOTICED THAT THE BATTERY LIGHT HAD ILLUMINATED, THE NEXT DAY HE FOUND THAT THE DASH AREA OF THE VEHICLE HAD BURNED AND MELTED SEVERELY, THE ENTIRE DASH AREA AROUND STEERING MELTED, CLAIM 18-0530-895. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745529May 19, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HOLES EATEN THROUGH HEATER CORE INLET & OUTLET PIPES-LEAKED CAUSING DAMAGE TO AIR BAG MONITOR WHICH HAD TO BE REPLACED. NEW MONITOR CAME WITH A SHILED NOT ON THE CAR WHEN I BOUGHT IT. THIS LEADS ME TO BELIEVE THEY KNOW THERE IS A PROBLEM, BUT DID NOT NOTIFY ME ABOUT IT. I DID NOT TAKE MY CAR TO HAPER FORD SINCE WHEN I WAS THERE FOR MY 60 THOUSAND MILE CHECK UP , THEY CHARGED ME TO SERVICE MY AUTOMATIC TRANSMISSION AND THE CAR I OWN DOES NOT HAVE ONE. I FEEL THE DIDNT SERVICE MY CAR CORRECTLY AT THE TIME. HEATER CORES GOING OUT IN FIVE YEARS, RUINING A REQURIED PART BY THE GOVERNMENT. I FEEL THIS COULD HAVE BEEN PREVENTED AND SHOULD HAVE BEEN, IT DIDNT JUST HAPPEN IN THE LAST 14,00 MILES AFTER MY WARRENTY EXPIRED. AGAIN I WOULD LIKE TO STRESS THIS IS A DESIGN FLAW. THANK YOU TRACY KAUFMAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#6900507May 14, 2001
ELECTRICAL SYSTEM
CONSUMER SMELLED SMOKE AND THEN THE DASH LIGHTS, TAIL LIGHTS, AND PARK LIGHTS WENT OUT, APPEARS PARTIAL FIRE STARTED IN FRONT OF DASH, CLAIM 25-5518-577. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#888098May 14, 2001
ELECTRICAL SYSTEM:IGNITION
INTERMITTENTLY WILL NOT COME OUT OF IGNITION. DEALER WILL BE NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888099May 14, 2001
VISIBILITY:WINDSHIELD
WINDSHIELD SEAL IS SEPARATING. DEALER WILL BE NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745134May 10, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN I BOUGHT THE MERCURY TRACER BACK IN 1996, I WAS VERY EXCITED, BUT AFTER THE FIRST YEAR OF OWNING THE VEHICLE THERE WAS A RECALL ON THE GAS TANKS, AT WHICH TIME I TOOK THE CAR IN TO BE CHECKED. SOON AFTER THAT I BEGAN TO HAVE MANY PROBLEMS WITH THE CAR. THE ELECTRICAL SYSTEM FAILED AT WHICH TIME IT WAS COVERED UNDER WARRANTY, THE KEY SWITHCH STOP WORKING MEANING THE SWITCH WOULD NOT TURN TO OFF POSITION, THE DOOR LOCKS WOULD NOT LOCK, THE ELECTRIC SEATBELT STOP WORKING A FEW MONTHS AFTER HOLIDAY FORD SAID THEY FIXED IT. EVERY YEAR FOR THE PAST 3 YEARS I HAVE HAD TO HAVE THE BRAKED FIXED(ROTERS). THE JUST LAST YEAR THE HEATING SYSTEM WENT OUT, THE RADIATOR HAD A SMALL LEAK AND IT . I DON'T GO ON MAJOR TRIPS, I HAVE KEPT THE CAR UP WITH REGULAR MAINTENANCE FOR HAVING THIS CAR FOR SIX YEARS I HAVE HAD ALL THESE PROBLEMS AND MABY A FEW MORE, I WILL SIT DOWN AND WRITE LIST. THEN HERE IT IS 2001 AND THE MORTOR JUST DIED WITHOUT WARNING, I WAS DRIVING DOWN THE STREET GETTING READY TO TURN THE CORNER AND THE MOTOR JUST STARTED SHAKING AND THE BRAKES PARTIALLY FAILED, IT WAS WEIRD BECAUSE ONE MINUET IT WAS WORKING FINE AND THE NEXT THING I KNOW IT JUST BEGAN TO SHAKE. I WAS TOLD BY A MACHANIC THAT THE CAR WILL NEED A NEW MOTOR. I HAVE FRIENDS WHO HAVE HAD THEIR CAR FOR 15-20 YEARS AND THE MOTOR IS STILL WORKING, SO WHY DID MY MOTOR JUST DIE OUT. THE CAR HAD OIL AND EVERYTHING ELSE THAT IS SUPPOSE TO KEEP IT IN SHAPE, I TRULY BELIEVE THIS CAR WAS A LEMON TO BEGIN WITH, PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886501April 23, 2001
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CONSUMER WAS TRAVELING ABOUT 40 MPH ON A MAIN STREET AND CLUTCH PEDAL FELL OFF ON HIS LEG, AND VEHICLE WENT OUT OF CONTROL. BUT HE WAS ABLE TO BRING VEHICLE TO COMPLETE STOP. ARM OF CLUTCH WAS VERY SMALL. DEALERSHIP WAS AWARE OF PROBLEM.*AK THE CONSUMER STATES THAT THIS CASE SHOULD INVESTIGATED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744186April 17, 2001
ELECTRICAL SYSTEM:IGNITION
1991 TRACER IS NEARLY IDENTICAL TO 1991 4-DOOR ESCORT AND USES THE SAME ELECTRICAL HARDWARE, PER CHILTON'S MANUALS. THERE WAS A RECALL FOR IGNITION SWITCH FIRES FOR ESCORTS (NHTSA 96V071000) FOR MODELS 8/87 TO 9/92, BUT THE FORD CUSTOMER SERVICE AGENT DENIED ANY KNOWLEDGE OF SUCH A RECALL AND THERE WAS NEVER ONE ISSUED BY MERCURY FOR OUR PARTICULAR MAKE. THE SERVICE REPS IN INDIANA AND ARIZONA APPEARED TO HAVE FAMILIARITY WITH IGNITION SWITCH PROBLEMS BUT STOPPED SHORT OF OFFERING ANY RECALL COVERAGE FOR THE REPAIR..*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#885559April 10, 2001
TIRES:TREAD/BELT
SI, P185/65R14, DOT UNKNOWN, REPLACEMENT EQUIPMENT WITH 7000 MILES ON A 1997 MERCURY, TRACER. WHILE DRIVING 70 MPH THERE WAS VIBRATION AND A LOUD NOISE. LONG PIECE OF TREAD HAD COME OFF LEFT REAR TIRE. DID MAJOR DAMAGE TO VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743574April 5, 2001
SEAT BELTS:FRONT:RETRACTOR
BOTH FRONT SEAT BELTS' RETRACTOR MECHNISM HAVE FAILED-THEY LOCK AT LOW PULL OUT RATE. I CALLED MY LOCAL DEALER AND FORD'S CUSTOMER SERVICE DEPT (800-392-3673/DUANE). I REPEATLY MENTIONED TO THEM NHTSA'S CAMPAIGN ID NO: 89V085000 BUT BOTH FORD AND MY LOCAL DEALER'S SERVICE DEPARTMENT TOLD ME THAT MY VEHICLE IS NOT INVOLVED IN A RECALL AFTER I HAVE GIVEN THEM MY VIN NUMBER AND AFTER THEY SEARCHED THEIR DATA BASE FOR RECALLS. MY CARE WAS MAKE IN JAN, 88 WHICH FALLS INTO THE RIGHT TIME PERIOD AND I HAVE ALWAYS HAD PROBLEMS WITH MY FRONT SEAT BELTS. ONLY RECENTLY DID I SAW NHTSA'S WEB SITE AND FOUND OUT THERE WAS A RECALL THE SEAT BELTS IN MY CAR. I THINK I HAVE BEEN GIVEN THE RUN AROUND BY FORD. PLEASE CONTACT FORD FOR ME AS MY CAR IS INOPERABLE NOW WITHOUT FUNCTIONING SEAT BELTS. THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884970April 3, 2001
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING AT ABOUT 25 MPH CONSUMER REAR ENDED A TRUCK, AND PASSENGER'S SIDE AIR BAG DEPLOYED. BUT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#742586March 17, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
CAR STALLED AFTER 15-20 MINUTES OF DRIVING PRIMARILY IN THE SPRING AND SUMMER. STALLING SEEMED DIRECTLY RELATED TO HEAT. THE VEHICLE WOULD STALL IDILING OR AT 65 MPH, WHICH WAS VERY DANGEROUS IN HEAVY TRAFFIC. FINALLY, A YEAR AND HALF AFTER THE, AND THREE MECHANICS, THE MERCURY DEALER ISOLATED THE PROBLEM TO THE EEC IV PROCESSOR. THEY REPLACED THE PROCESSOR AND THE STALLING HAS STOPPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000429March 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), ELECTRICAL SYSTEM:IGNITION, SEAT BELTS:FRONT:WEBBING
THE GEAR SHIFT CAUGHT ON FIRE, THE VEHICLE STILLS RUNS AFTER TURNING OFF THE IGNITION AND THE BOTH DRIVER'S AND PASSENGER'S SIDE SHOULDER BELTS QUIT WORKING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#882946March 13, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, UNKNOWN OR OTHER
ENGINE CHECK LIGHT CAME ON. CONSUMER FEELS PRESSURE FROM GAS SPLASHING AROUND IN TANK MAY CAUSE A FIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882341March 7, 2001
ENGINE AND ENGINE COOLING:ENGINE
OIL DIPSTICK KEPT 'POPPING' UP AND SQUIRTING OIL ON ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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