Mercury Sable Complaints
5,381 consumer complaints on file.
- #10328299April 30, 2010SUSPENSION:FRONT
MY FATHER WENT TO MOVE OUR 2002 MERCURY SABLE, WHICH IS CURRENTLY IN STORAGE. AFTER CLIMBING IN THE DRIVER'S SIDE HE HEARD A LOUD "BANG"; WHEN HE CHECKED THE DRIVERS FRONT TIRE WAS FLAT. HE JACKED UP THE CAR TO REMOVE THE WHEEL FOR REPAIR, AND FOUND THAT THE SPRING HAD BROKEN, CUTTING THE TIRE. WHEN I SPOKE TO HIM HE MENTIONED HAVING THE SAME ISSUE WITH HIS 2001 SABLE, WHICH WAS COVERED UNDER A RECALL. IT APPEARS FORD HAS NOT FIXED THIS PROBLEM, AND WANTS TO SWEEP IT UNDER THE RUG. I'M JUST THANKFUL IT HAPPENED WHILE SITTING IN A GARAGE, AND NOT WHEN MY WIFE OR CHILDREN WERE IN IT. WE JUST STUCK A LOT OF MONEY INTO A HEAD GASKET REPAIR ON THE ENGINE (A PROBLEM I'D HEARD OF OTHERS HAVING WITH THIS ENGINE), BUT HADN'T HEARD HOW MANY TIMES THIS HAD TURNED UP WITH TAURUS/ SABLES. THIS IS ALMOST AS BAD AS THE TOYOTA'S; HOW MANY OF THESE ARE ON THE ROAD WITH SPRINGS THAT COULD BREAK AT ANY TIME? FORD NEEDS TO TAKE ACTION TO CORRECT THIS, NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10327731April 27, 2010ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1995 MERCURY SABLE. THE CONTACT STATED THE VEHICLE WOULD SPORADICALLY STALL WHEN DRIVING IN WARM TO HOT TEMPERATURES. THE CONTACT STATED THE ENGINE WOULD HAVE TO BE SHUT OFF AND COOLED OFF BEFORE BEING ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER INSPECTION OF THE FAILURE. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 84,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10327648April 26, 2010SUSPENSION:FRONT
MY 2003 SABLE SUFFERED A FRONT LEFT COIL SPRING FRACTURE THAT DESTROYED THE FRONT LEFT TIRE AND CAUSED ME TO VEER INTO A FENCE POST WHILE DRIVING IN A PARKING LOT. THE COIL SPRING THAT SLICED INTO THE TIRE WAS PINPOINT SHARP, AS WAS THE SMALLER PORTION OF THE SPRING THAT FELL OFF THE CAR. THE FRONT LEFT TIRE WAS DESTROYED, THE STRUT AN SPRING ASSEMBLY NEEDED TO BE REPLACED AFTER THE CAR WAS TOWED TO A REPAIR FACILITY. THE CAR WAS NOT DRIVABLE. THE FENCE POST DAMAGED THE LEFT DOOR OF THE CAR. IF THIS FAILURE HAD HAPPENED AT HIGHWAY SPEEDS, THE TIRE WOULD HAVE BEEN SHREDDED TO PIECES AND THE CAR WOULD BE SENT OFF THE HIGHWAY WITH CATASTROPHIC RESULTS. I AM AFRAID TO DRIVE THE CAR AT HIGHWAY SPEEDS. THE CAR WAS INSPECTED BY A FORD DEALER 4 DAYS AFTER THE FRONT SPRING FAILURE AND FOUND TO HAVE CORROSION ON THE REAR SPRINGS WITH THE PAINT OR ENAMEL ON THE SPRING COMPROMISED CAUSING RUSTING ON THE SPRINGS AN POSSIBLY CAUSING A FUTURE FAILURE OF THE SPRINGS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10326200April 18, 2010SUSPENSION:FRONT
STARTED UP MY 2002 MERCURY SABLE WITH 140,000 MILES ON IT IN THE DRIVEWAY. PUT THE CAR INTO REVERSE. HEARD AN AWFUL NOISE. GOT OUT THE CAR THE LEFT FRONT DRIVER'S TIRE WAS FLAT. TOOK TIRE OF AND FOUND THAT THE DRIVER'S SIDE FRONT COIL SNAPPED OF AND GOUGED THE TIRE. LUCK THIS WAS IN THE DRIVEWAY AND NOT ON THE OPEN ROAD. NOTICED ON LINE THAT THERE ARE MANY COMPLAINTS ABOUT THIS, BUT THAT FORD ONLY HAS A RECALL FOR YEARS 1999 TO 2001. THIS DOESN'T SEEM RIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10326266April 18, 2010SUSPENSION
2002 MERCURY SABLE LS PREMIUM, 64,000 MILES. THE SPRINGS BROKE IN THE FRONT WHEEL ASSEMBLY. CAUSED TIRE RIP AND COST $1,100 IN REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325861April 15, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT APPROXIMATE SPEEDS OF 3 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT ENGAGE. THE VEHICLE PROCEEDED TO CRASH INTO TWO OTHER VEHICLES. THE POLICE ARRIVED TO THE SCENE AND A POLICE REPORT WAS FILED ACCORDINGLY. THERE WERE NO INJURIES TO ANY OF THE VEHICLE OCCUPANTS. THE CONTACT CONFIRMED THE FAILURE HAD OCCURRED AT LEAST THREE TIMES PRIOR TO THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 8,000. UPDATED 05/19/10. *LJ
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324989April 11, 2010SUSPENSION:FRONT
I OWN A 2000 MERCURY SABLE. I WENT TO MY MECHANIC TO HAVE MY TIE RODS REPLACED. UPON INSPECTION MY MECHANIC FOUND MY RIGHT FRONT COILS SPRING BROKEN. HE ALSO STATED THE COIL HAD BEEN BROKEN FOR SOME TIME DUE TO THE AMOUNT OF RUST FOUND AT THE BREAK. I HAVE INSTALLED KYB STRUTS INSTALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324740April 9, 2010SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS 2003 MERCURY SABLE. WHILE DRIVING AT LOW SPEEDS EXITING A DRIVEWAY, THE CONTACT HEARD AN UNUSUAL SCRAPING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT COULD NOT LOCATE THE ORIGIN OF THE NOISE UPON FURTHER INSPECTING THE VEHICLE. THE FOLLOWING DAY, HE FOUND THE DRIVERS SIDE REAR COIL SPRING HAD FRACTURED FROM THE VEHICLE AND CUT THE REAR DRIVERS SIDE TIRE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,068.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324121April 6, 2010SUSPENSION:FRONT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I HAVE A 2002 MERCURY SABLE THAT BROKE A FRONT COIL SPRING AND NOTICED THAT 2001 MERCURY SABLES WERE RECALLED FOR THE SAME PROBLEM NHTSA CAMPAIGN ID # 04V332000 ACTION #PE04044 SHOULD THIS RECALL BE UPDATED TO INCLUDE YEAR MODEL 2002? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10322658March 29, 2010SUSPENSION:FRONT
NOTICED LOUD METALIC NOISES FROM THE FRONT SUSPENSION ON MARCH 25, TOOK VEHICLE TO DEALER ON MARCH 26, DEALER ADVISES FRONT SPRING IS BROKEN, AN EXTREMELY DANGEROUS CONDITION. FURTHER RESEARCH REVEALS THAT THIS IS A WELL KNOWN INHERENT MANUFACTURING DEFECT FOR MERCURY SABLE AND FORD TAURUS VEHICLES. MANUFACTURER STATES THAT MY VEHICLE IS 2 MONTHS BEYOND THE VOLUNATARY WARRANTY PROGRAM THEY PUT IN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10322242March 26, 2010SUSPENSION
I DRIVE A 2002 MERCURY SABLE THAT WAS PURCHASED A FEW MONTHS AGO. WE ARE A FAMILY OF THREE THAT DOESN'T DRIVE OFTEN OR LIKE A NASCAR DRIVER. BUT LAST WEEK WHILE REVERSING, MY TIRES BLEW. WE WERE GOING TO PUT THE SPARE ON WHEN WE NOTICED THAT THE STRUT/SPRING THAT PUNCTURED AND BLOWN THE TIRE. WE ARE SO THANKFUL THAT WE WERE NOT ON THE INTERSTATE WHEN THIS HAPPENED BECAUSE WE COULD'VE BEEN KILLED. NOT ONLY THAT, BUT WE ARE SPENDING HUNDREDS OF DOLLARS ON THIS ISSUED THAT SHOULD BE RECALLED! I HAVE DONE SOME RESEARCH ON THIS CAR AND NOTICED THAT THIS IS A COMMON PROBLEM FOR MANY OWNERS OF THE MERCURY SABLE ANAD FORD TAURUS. IT IS NOT RIGHT FOR A COMPANY TO THINK THAT THEY CAN GET AWAY WITH THIS. OUR FAMILY WAS HIT HEAD ON, ON THE INTERSTATE A YEAR AGO ADN COULD'VE DIED!! WE ARE STILL DISABLED AND WILL BE FOR THE REST OF OUR LIVES. THE LAST THING I WANT IN MY LIFE IS TO HAVE ANOTHER CLOSE CALL TO DEATH! THIS NEEDS TO BE ADDRESSED! I NOW HAVE TO PURCHASE 2 BRAND NEW TIRES, EVEN THOUGH I JUST GOT NEW ONES! NEED NEW STRUT/SPRING COMBOS ON EACH SIDE, OTHERWISE THEY WEAR DIFFERENTLY AND COULD HAVE MORE ISSUES LATER AND NEW BALL JOINTS ON EACH SIDE. NOT ONLY THAT BUT I HAVE TO GET THESE TIRES BALANCED AND ROTATED AT ANOTHER FEE. DIDN'T HAVE A CAR FOR OVER A WEEK, AND MISSED SCHOOL. FIX THIS ISSUE! DO SOME RESEARCH YOURSELF AND YOU WILL SEE WE HAVE A BIG PROBLEM ON OUR HANDS!!! WHY SHOULD I HAVE TO PAY AND SUFFER FOR THIER MISTAKE? CAN YOU ANSWER THESE QUESTIONS FOR ME?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10321732March 24, 2010SEATS
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT SPEEDS OF 55 MPH, THE REAR PASSENGERS SEAT SUDDENLY CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE FIRE DEPARTMENT WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER; HOWEVER, THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 23,000. UPDATED 05/11/10. *LJ
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10321162March 20, 2010SUSPENSION:FRONT
WAS ON MY WAY HOME FROM WORK AND HEARD A LOUD SCREECH, SINCE I WAS JUST DOWN THE STREET FROM MY HOME I PULLED IN MY DRIVEWAY AND THE TIRE BLEW. UPON INSPECTION I NOTICED THE TIRE WAS COMPLETELY SLASHED FROM THE FRONT RIGHT COIL SPRING BREAKING. NEW COIL SPRING STRUT SHOCK AND AXLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319866March 15, 2010SUSPENSION:FRONT
AFTER EXITING I-95 WITHIN A MINUTE OR SO I HEARD A BANG FROM UNDER THE DRIVER'S SIDE OF THE CAR,FOLLOWED BY A CLANG SOUND BEHIND ME. I IMMEDIATELY STOPPED AND PARKED THE CAR AND SEARCHED THE ROAD ABOUT 200 FEET BEHIND ME. I FOUND A PIECE OF BROKEN SPRING. I RECALLED RECEIVING AN EXTENDED WARRANTY FROM FORD FOR THIS YEAR'S SABLES AND SHORTLY THEREAFTER HAD IT REPLACED , ALONG WITH THE OTHER FRONT SPRING. THE FORD DEALER RECOMMENDED I REPLACE THE STRUTS AND BUSHINGS, WHICH I DID ( THESE STRUTS AND BUSHINGS WERE DONE AT MY OWN COST.). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319492March 14, 2010SUSPENSION:FRONT
WHILE BACKING OUT OF DRIVEWAY, NOTE* A DRIVEWAY WITH NOT EVEN A CRACK IN IT, THE FRONT DRIVER SIDE TIRE BLEW. UPON REMOVING TIRE, PART OF THE SPRING FELL TO THE GROUND AND THE REMAINING SPRING WAS FOUND TO HAVE PUNCTURED THE TIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319175March 12, 2010SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. HE HEARD AN UNUSUAL NOISE COMING FROM THE VEHICLE WHILE DRIVING APPROXIMATELY 25 MPH, AND UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FLAT. IN AN ATTEMPT TO CHANGE THE DEFECTIVE TIRE, HE HEARD THE SAME NOISE A SECOND TIME. HE THEN NOTICED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD FRACTURED AND PUNCTURED THE TIRE THROUGH THE SIDEWALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 74000 AND THE CURRENT MILEAGE WAS 74000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319277March 12, 2010SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING AT SPEEDS OF 10 MPH, THE VEHICLE EXHIBITED A GRINDING NOISE AND THE FRONT BRAKES BECAME INOPERABLE. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE THE FAILURE. THERE WERE NO ADDITIONAL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 21000 AND THE CURRENT MILEAGE WAS 21,050. UPDATED 05/06/10. *LJ UPDATED 06/18/10.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10319285March 12, 2010STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 3 MPH IN REVERSE OUT OF HIS DRIVEWAY, HE HEARD A LOUD BANGING NOISE. UPON FURTHER INVESTIGATION, HE OBSERVED THAT THE COIL SPRINGS HAD FRACTURED AND PIERCED ONE OF THE TIRES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 93,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10317741March 8, 2010VEHICLE SPEED CONTROL
MY WIFE WAS DRIVING HER 2001 MERCURY SABLE AND WHEN SHE TOOK HER FOOT OFF OF THE ACCELERATOR THE CAR CONTINUED TO ACCELERATE AT A HIGH RATE OF SPEED. SHE DIDN'T DRIVE THE CAR FOR A YEAR. I TOOK THE CAR TO THE DEALER AND A COUPLE OF GARAGES AND NOBODY COULD FIND THE PROBLEM. I FINNALY TRIED TO FIX IT MYSELF AND FOUND THE PROBLEM TO BE A BROKEN RETAINER RING AT THE END OF THE CRUISE CONTROL CABLE BY THE TROTTLE BODY. I NEVER REPLACED THE RETAINER DUE TO FEAR IT WOULD BREAK AGAIN AND MAYBE CAUSE AN ACCIDENT. I TIED THE CABLE BACK WITH A TIE WRAP. I DID CALL AND REPORT THIS INCIDENT, BUT NEVER HEARD ANYTHING. NOW WITH ALL THE NEW RECALLS I WANTED TO REPORT IT AGAIN. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10317799March 8, 2010FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, TIRES, EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING
I BOUGHT A 1995 MERCURY SABLE. THE PERSON I BOUGHT IT FROM SAID IT HAD ALL NEW BRAKES, SPRINGS, FILTERS, SENSORS, RADIATOR, ETC. WHEN I TOOK IT TO MY MECHANIC LAST WEEK (FRIDAY), HE SAID THERE IS A NUMBER OF ILLEGAL THINGS ON IT AND IT NEEDS 1500$ WORTH OF WORK TO MAKE IT SAFE. HE SAID IT WAS A LEMON AND I SHOULD CONTACT THE PERSON THAT SOLD IT TO ME, SO I DID, I BROUGHT HIM TO THE MECHANIC SO HE COULD HEAR EVERYTHING ILLEGAL AND UNSAFE AND BROKEN ABOUT IT. HE STATED IN FRONT OF THE MECHANICS THAT HE WOULD BE REFUNDING MY MONEY ON MONDAY (TODAY). WHEN I CALLED TODAY THEY TOLD ME TO BAD I'M NOT GETTING MY MONEY BACK. WE BOUGHT IT AS IS AND OH WELL. I HAVE A DETAILED LIST OF PROBLEMS WITH THIS CAR FROM MY MECHANIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0