Mercury Sable Complaints

5,381 consumer complaints on file.

#10352480August 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2000 MERCURY SABLE TRANSMISSION HAS FAILED. IT GAVE NO WARNING OR SLIPPAGE OR ANYTHING. THE CAR WAS MOVING FINE WHEN THE TRANSMISSION STOPPED PULLING. IT WILL GO IN PARK AND NEUTRAL BUT WON'T PULL. THE FLUID DOESN'T LEAK OUT AND IS STILL FULL. AFTER READING FORUMS ON THE INTERNET, IT APPEARS THAT A LOT OF PEOPLE HAVE THE SAME PROBLEM. I BELIEVE FORD NEEDS TO HAVE A RECALL FOR THIS PROBLEM ON MERCURY SABLES AND FORD TAURUS. PLEASE HELP US WITH THIS MATTER. I DON'T WANT TO SPEND $2000 FOR A REBUILD WHEN FORD IS RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351896August 26, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2000 MERCURY SABLE. THE CONTACT WAS DRIVING 30 MPH WHEN SMOKE BEGAN EMITTING FROM THE ENGINE. THE CONTACT IMMEDIATELY PULLED OVER AND GOT OUT OF THE VEHICLE AS IT BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED YET THE VEHICLE WAS DESTROYED WHEN THE Y ARRIVED. THE POLICE AND FIRE DEPARTMENT WERE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD NO RECALLS. THE CONTACT NOTICED VARIOUS ONLINE COMPLAINTS REGARDING FIRES IN HIS YEAR, MAKE AND MODEL AND BELIEVED THAT THE MANUFACTURER SHOULD LOOK INTO ALL OF THE COMPLAINTS. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10351471August 24, 2010
ELECTRICAL SYSTEM
MY 2008 MERCURY SABLE, WHEN AT HIGHWAY SPEED, SPEEDOMETER HAS MOVED HIGHER AND LOWER ON ITS OWN. WHEN IN CRUISE CONTROL CAR SUDDENLY ACCELERATED WHEN SPEEDOMETER DROPPED TO ERRONEOUS LOW SPEED. THIS COULD HAVE CAUSED A CRASH INTO CAR AHEAD OF ME IF I WERE NOT ALERT. IT COULD HAVE CAUSED A SPEEDING TICKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351518August 24, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WAS INVOLVED IN A MULTI VEHICLE CRASH IN WHICH THE VEHICLE WAS DESTROYED YET THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS AVAILABLE. THE CONTACT AND A PASSENGER SUSTAINED MAJOR INJURIES AND WERE BOTH TRANSPORTED VIA AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY BUT WAS NOT EXAMINED FOR THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 99,700.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10351523August 24, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT WAS DRIVING 65 MPH WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE DID NOT DECREASE IN SPEED. THE VEHICLE CONTINUED TO ACCELERATE AND THE CONTACT HAD TO APPLY THE BRAKES WITH BOTH FEET TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND SHUT OFF THE ENGINE. THE VEHICLE RESUMED NORMAL OPERATION UPON RESTARTING. THE DEALER ADVISED THE CONTACT TO HAVE A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE BEFORE REPAIRS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351299August 23, 2010
ELECTRICAL SYSTEM
MY CHECK ENGINE LIGHT CAME ON. I TOOK MY CAR TO A REPAIR SHOP TO RETRIEVE STORED ENGINE CONTROL CODES PO443 AND PO455. I REPLACED THE PART AND THERE IS STILL THE SAME CODE PO443 AND PO455. I KEEP MY OLD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346902August 2, 2010
AIR BAGS:FRONTAL
WENT TO THE PARKING LOT TO START MY CAR. WHEN I TURNED THE IGNITION KEY THE PASSENGER SIDE AIRBAG DEPLOYED AND THEN THE DRIVER SIDE AIRBAG DEPLOYED. THE CONCERN IS WHAT IF THE CAR HAD STARTED AND I WAS DRIVING DOWN THE HIGHWAY AND THE AIRBAG WENT OFF FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345669July 27, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE LEFT FRONT TIRE WAS FLAT AND THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED HER THAT THE FRONT DRIVER SIDE COIL SPRING HAD FAILED AND PUNCTURED THE TIRE. THE MECHANIC REPLACED BOTH FRONT COIL SPRINGS AND THE FRONT DRIVER SIDE TIRE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344465July 21, 2010
SUSPENSION:REAR
FAILURE OF REAR STRUTS, BROKEN SPRINGS ON A 2001 SABLE WITH 32,000 MILES. ADVISED BY GARAGE AND PERSONAL EXPERIENCE THAT ALL TAURUS AND SABLE MODELS BREAK. SPRINGS CAN BREAK AND PUNCTURE REAR TIRES CAUSING SERIOUS INJURY. REPLACED BOTH SIDES ONE SIDE BROKEN IN TWO PLACES. LABOR WAS INTENSIVE DUE TO STRIPPED AND BROKEN PINCH BOLTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344488July 21, 2010
SUSPENSION:REAR
REAR COIL SPRINGS BROKEN ON BOTH SIDES, 2000 MERCURY SABLE. WAS DRIVING THE CAR, TURNED INTO A DRIVEWAY AND HEARD A LOUD NOISE, LIKE A JOINT POPPING. REAR END OF VEHICLE SAGS ON BOTH SIDES AND POPPING NOISE OCCURS EVERY TIME THE VEHICLE MAKES A TURN. GOING TO MECHANIC FOR REPLACEMENT OF COIL SPRINGS AND STRUTS, ESTIMATED COST WITH LABOR $400+. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344610July 21, 2010
SUSPENSION, SUSPENSION:FRONT, SUSPENSION:REAR
I HAVE A 2009 MERC SABLE PREMIERE, WHEN I GO OVER BUMPS IN THE ROAD THE STRUTS BOTTOM OUT, AND THE CAR LIKE SLIDES SIDE WAYS. I TOOK IT TO THE DEALER WHERE I BOUGHT IT AND THEY LOOKED ON THE INTERNET AND FOUND THAT FORD SAYS WHEN DRIVING OVER BUMPS THE CAR WILL BOTTOM OUT AND THIS IS NORMAL. I TOLD THE SERVICE MAN THAT THIS WAS [XXX] AND HE SAID HE COULD NOT REPLACE THE STRUTS UNTIL THEY RECALL THEM. I ASKED HOW MUCH IT WOULD COST TO REPLACE THEM MYSELF AND HE SAID IT WOULD RUN $1000. TO HAVE ALL 4 REPLACED. DO PEOPLE HAVE TO GET KILLED BEFORE THEY WILL COVER THIS? I STILL HAVE WARRANTY LEFT ON MY CAR AND I WANT IT FIXED. THANK YOU VERY MUCH FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344273July 20, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 2 MPH IN REVERSE THE CONTACT SUDDENLY HEARD A LOUD POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE,. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVERS SIDE COIL SPRING HAD PUNCTURED THE DRIVERS SIDE FRONT TIRE. THE FAILURE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344157July 20, 2010
INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
DOOR LOCKS KEEP POPPING UP AND DOWN DOOR LIGHT STAYS NO PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342923July 13, 2010
POWER TRAIN
AUTOMOBILE ENGINE INADVERTENTLY STOPPED RUNNING WHILE DRIVING AT HIGHWAY SPEED WITH CRUISE CONTROL ENGAGED. ONLY INDICATION WAS ILLUMINATION OF ALTERNATOR SYSTEM FAILURE WARNING LIGHT AND TACHOMETER INDICATION OF ZERO. THERE WAS NO ASSOCIATED SHUDDER, LURCHING, OR OTHER PHYSICAL INDICATION THAT ENGINE HAD FAILED. NO ENGINE SERVICE LIGHT OR OTHER INDICATION WAS DISPLAYED. VEHICLE TRANSMISSION WAS PLACED INTO NEUTRAL, RESTART ATTEMPTED, AND ENGINE RESUMED NORMAL OPERATION WITHOUT FURTHER INCIDENT. THIS PROBLEM HAS OCCURRED THREE TIMES IN THE LAST 60 DAYS. VEHICLE WAS TAKEN TO MANUFACTURER DEALERSHIP FOR TROUBLESHOOTING AND REPAIR. TECHNICIANS HAVE FOUND NO APPARENT REASON FOR THE MALFUNCTION AND CLAIM THERE ARE NO FAILURE CODES STORED IN THE ONBOARD VEHICLE OPERATION HISTORY DATABASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342458July 10, 2010
SUSPENSION:REAR
TOOK MY 2001 SABLE IN TO GET WHEEL ALIGNMENT BUT THEY FOUND BOTH REAR SPRINGS WERE BROKEN. HAD 76,000 MILES ON CAR COST ME $ 670. TO HAVE REPAIRED BY DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340867June 30, 2010
SEAT BELTS
THE SEAT BELT RETRACTION SYSTEMS IN ALMOST ALL VEHICLES WILL FAIL TO RETRACT THE SEAT BELT AFTER A FEW YEARS OF USE. THE SEAT BELTS THEN HANG OUT THE CAR OR TRUCK DOOR AND GET SMASHED WHEN THE DOOR IS CLOSED. THE SEAT BELT EVENTUALLY GETS FRAYED AND LOSES SOME OF IT'S ABILITY TO PROPERLY RESTRAIN WHEN NEEDED. THE RETRACTION SPRING WEAKENS AND NO LONGER RETRACTS THE SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340451June 28, 2010
TIRES, TIRES:VALVE
THE TIRE VALVE ON MY RIGHT REAR TIRE FAILED WHILE THE CAR WAS GARAGED. THIS WAS THE SECOND VALVE FAILURE IN A PAIR OF TIRES INSTALLED ON 04/27/2007. THE FIRST VALVE FAILED (ON THE OTHER TIRE IN THE PAIR) ON 04/26/2009 WHILE THE CAR WAS ALSO PARKED, BUT ABOUT 30 MILES FROM HOME (SEE ODI NUMBER 10279930). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339659June 23, 2010
SUSPENSION:REAR, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2002 MERCURY SABLE WITH 60,000 MILES AND ALWAYS GARAGED. REAR SPRING BROKE ON SMOOTH CITY STREET PUNCTURING AND SHREDDING TIRE CAUSING VIOLENT JERK AND SLIDING OF REAR OF VEHICLE. I UNDERSTAND FRONT SPRINGS ARE COVERED UNDER RECALL 04V332000 BUT FORD CLAIMS THEY DON'T HAVE TO DO ANYTHING ABOUT THE REAR. IF IT IS ESTABLISHED THAT SPRINGS ARE DEFECTIVE WHY DOES FRONT VERSUS REAR MAKE ANY DIFFERENCE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339335June 21, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE HAVING THE VEHICLE SERVICED AT AN INDEPENDENT MECHANIC FOR UNRELATED ISSUES, THE CONTACT WAS INFORMED THAT THE FUEL FILLER NECK HAD CORRODED AND WAS LEAKING FUEL. THE MANUFACTURER ADVISED THEY WERE NOT AWARE OF THE TYPE OF FAILURE AND WOULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339374June 21, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED WHILE TRAVELING AT 40 MPH, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT ATTEMPTED TO BRAKE AND PLACED THE VEHICLE IN NEUTRAL. THE VEHICLE CAME TO A STOP AND THE ENGINE WAS SHUT OFF. ONCE THE CONTACT RESTARTED THE VEHICLE THE RPMS CONTINUED TO EXHIBIT AN ABNORMAL INCREASE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING REPAIRS. THE CONTACT BELIEVED THE FAILURE WAS DUE TO A LOSE THROTTLE. THE FAILURE AND CURRENT MILEAGES WERE 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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