Mercury Cougar Complaints

1,886 consumer complaints on file.

#702988February 6, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, UNKNOWN OR OTHER
BRAKES PULSATE STRONGLY, EVEN AFTER REPLACEMENT. INSTRUMENT PANEL HOOD DOES NOT PREVENT SUN FROM REFLECTING TO DRIVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702947February 4, 1999
ENGINE AND ENGINE COOLING:ENGINE
I HAVE BEEN MADE AWARE THE FORD MOTOR COMPANY IS AWARE OF A PROBLEM WITH THIS 3.8 ENGINE BLOWING GASKETS AND DAMAGING HEADS. WHY NOT A RECALL?? HAVE JUST HAD MY VEHICLE BLOW THE GASKETS AND HEADS AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702875February 2, 1999
ENGINE AND ENGINE COOLING:ENGINE
COULD ANYONE TELL ME WHY WHEN YOU HAVE THE HEADS AND VALVE GASKETS REPLACED IN MAY BECAUSE THEY FAILED WITH ONLY 15,000 MORE MILES, THEY BLEW AGAIN. NOW I AM FIND OUT THAT THERE ARE QUITE A FEW 93 MERCURY COUGARS JUST IN OUR AREA HAVING THE SAME PROBLEM??? WHAT IS THIS? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607662February 1, 1999
PARKING BRAKE
EMERGENCY BRAKE PEDAL PADDING FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606905February 1, 1999
STEERING:RACK AND PINION
RACK & PINION STEERING REPLACED BY DEALER DUE TO LEAKS THROUGH BELLOWS.MGM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#608043February 1, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
ENGINE THERMOSTAT FAILED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829540January 25, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AND ATTEMPTING TO ACCELERATE THE VEHICLE WOULD SHUT DOWN AND TRANSMISSION WOULD QUIT PULLING. THEN WITHOUT ANY WARNING IT WOULD REPAIR ITSELF, BUT WOULD JERK IN THE PROCESS. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833930January 22, 1999
SEAT BELTS:FRONT:RETRACTOR
DRIVERS SHOULDER BELT DOES NOT RETRACT, CAUSING THE SEAT BELT TO BECOME INOPERABLE, CAUSE UNKNOWN.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702480January 22, 1999
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE MY WIFE WAS DRIVING MY COUGAR SHE MADE A 5-10 MPH LEFT HAND TURN THE DRIVER SIDE TIE ROD SNAPPED AND MY WIFE LOST ALL STEERING. SHE SIDE SWIPED ONE CAR AND HIT HEAD ON WITH ANOTHER VEHICLE . I HAD ONLY HAD THE CAR FOR ABOUT 9 MONTHS WHEN THIS HAPPENED . NOW MY WIFE IS GETTING SUED FOR 15000 DOLLARS BY ONE OF THE OTHER DRIVERS . I JUST WOULD LIKE TO KNOW IS THERE ANY WAY YOU CAN FIX MY STILL BROKEN CAR OR AM I AT FAULT FOR THE ACCIDENT? THANK YOU FOR A REPLY GREATFULLY RAYMOND ROSE
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#833862January 21, 1999
AIR BAGS:FRONTAL
THE VEHICLE SLID HEAD-ON INTO A GUARDRAIL AT ABOUT 35 TO 40MPH AND NEITHER DRIVER'S OR PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER HAS NOT SEEN. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#833718January 20, 1999
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TURN SIGNAL, STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEADLIGHTS WILL COME ON/ OFF. ALSO TURN SIGNALS AND HEATER INTERMITTENTLY OPERATE. ALSO, SHOCK ABSORBERS THAT HOLD THE HOOD UP FAILED, CAUSING THE HOOD TO FALL UNEXPECTEDELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833543January 14, 1999
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE PLUG ON THE BACK OF THE HEADLIGHTS BURNT OUT AND MELTED, CAUSING THE LIGHTS TO GO OUT INTERMITTENTLY. DEALER PUT NEW WIRE HARNESS IN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702173January 13, 1999
SEAT BELTS:FRONT:ANCHORAGE
MOTORIZED SHOULDER BELT ON DRIVERS SIDE DOES NOT GO DOWN INTO THE LOCKED POSTION FOR SAFTEY. MOTER DOES NOT WORK AT ALL. STUCK IN THE DOWN POSTION MAKING THE SHOULDER BELT UNUSEABLE AND UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833356January 11, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
WHEN DRIVING AT ANY SPEED VEHICLE OVERHEATS AND STALLS,VEHICLE DIES OUT, AND THE TEMPERATURE GAUGE LIGHT GOES OFF. THE ENGINE CHECK LIGHT KEEPS COMING ON. DEALER STATED THE PROBLEM WAS WITHIN THE RADIATOR, AND THE RADIATOR WAS REPLACED. VEHICLE HAS BEEN IN THE SHOP TWICE, AND THE DEALER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781798January 9, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE SYSTEM FAULTY CAUSING THE STEERING WHEEL TO VIBRATE AND SHAKE ONCE APPLYING THE BRAKE AT SPEEDS OVER 30 MPH, IF AN EMERGENCY STOP HAD TO BE MADE THE BRAKES WOULD FAIL RESULTING IN CONSUMER HAVING TO STEER CLEAR OF THE HAZARD, VIRTUALLY EVERY PART OF THE BRAKE SYSTEM HAS BEEN REPLACED. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781797January 9, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
TRANSMISSION FAILURE. ALSO FRONT BRAKE ROTORS/PADS AND CALIPERS FAILED. IN ADDITION, DEALER REPLACED REAR DRUMS/SHOES AND REAR CYLINDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702019January 8, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION BEGAN TO FAIL IN THE FALL OF 1996. IT WOULD SHUDDER SHIFTING INTO OVERDRIVE AND ONCE IN OVERDRIVE IT SHIFTED OUT OF GEAR ON IT'S OWN. JANUARY 1997 THE DEALERSHIP SAID THE PROBLEM WAS THE TORQUE CONVERTOR AND THAT THEY WOULD REPLACE AS IT WAS STILL UNDER WARRANTY. 6 MONTHS LATER THE TRANSMISSION STARTED HAVING THE SAME PROBLEM AGAIN. SEPT 1997 I TOOK IT BACK TO THE DEALERSHIP AGAIN. THEY COULD NOT FIND ANY PROBLEM WITH THE TRANSMISSION. NOW JAN 1999, THE CAR IS UNSAFE TO DRIVE AND IS CONVENIENTLY PAST THE 12 MONTH/12000 MILE WARRANTY PERIOD ON THE REPLACEMENT PART. ON THE INTERSTATE LAST WEEK, MY WIFE WAS GOING 70 MPH AND THE CAR SHIFTED INTO NEUTRAL AND WOULD NOT GO BACK INTO OVERDRIVE. A SEMI ALMOST RAN INTO THE REAREND OF THE CAR. BOTH THE DEALERSHIP AND FORD REFUSE TO ACKNOWLEDGE THE PROBLEM, EVEN THOUGH I BROUGHT THE CAR IN FOR SERVICE SEPT 1997 WHILE IT WAS STILL UNDER WARRANTY. IN 1997 THE DEALERSHIP TOLD ME FORD WAS AWARE OF THE PROBLEM WITH THE 1994 TRANSMISSIONS. LOOKING AT THE NUMBER OF COMPLAINTS ON YOUR WEBSITE, I'M NOT THE ONLY ONE WITH THIS PROBLEM. NOW I'M STUCK WITH AN $1800 REPAIR BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833161January 7, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS INTO NEUTRAL WHILE DRIVING WITHOUT THE GEAR SHIFT BEING APPLIED. DEALER SAYS NEEDS NEW TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701969January 6, 1999
EXTERIOR LIGHTING:BRAKE LIGHTS
WHEN THE BRAKE PEDAL IS DEPRESSED THE BRAKE LIGHTS DO NOT ILUMINATE IF THE PEDAL IS NOT PUSHED HARD. I CAN PUSH THE BRAKE PEDAL HARD ENOUGH FOR THE VEHICLE TO COME TO A COMPLETE STOP FROM 60 MPH, AND TO REMAIN AT A STOP AND THE LIGHTS DO NOT ILUMINATE. I WENT TO THE DEALER AND WE TRIED ANOTHER COUGAR ON THE LOT CHOSEN AT RANDOM, AND IT WAS WORSE THAN MY VEHICLE. AFTER CHECKING THAT CAR THEY PUT IT RIGHT BACK ON THE SALES LOT. *AK*AKTHEY THEN CAME TO THE CONCLUSION THAT THEY WOULD HAVE TO CONTACT FORD TO SEE WHAT THE FACTORY HAD TO SAY ABOUT THE PROBLEM. FROM OUR CHECK OF A RANDOM CAR IT APPEARS THAT THIS PROBLEM MAY AFFECT A LARGE NUMBER OF CARS. I THINK THIS IS A VERY SERIOUS PROBLEM, WHEN YOU CAN BRING A VEHICLE TO A COMPLETE STOP FROM SPEED AND THE BRAKE LIGHTS ARE NEVER ACTIVATED. FEEL FREE TO CONTACT ME IF YOU HAVE ANY QUESTIONS, BECAUSE I FEEL THIS IS SO SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832927December 31, 1998
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE VEHICLE WOULD OVERHEAT. WHEN TAKEN TO GOODYEAR, THE PROBLEM WAS DUE TO A CRACK ENGINE HEAD GASKET. THE ENGINE HEAD GASKET WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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