Mercury Cougar Complaints

1,886 consumer complaints on file.

#752386September 19, 2001
TIRES
DUE TO VIBRATION IN STEERING, I HAD MY TIRES ROTATED AND BALANCED IN MAY, 2001. ONE TIRE WAS FOUND TO HAVE "THROWN" A BELT, A DEFECT IN THE TIRE. UPON CONTACTING BF GOODRICH IT WAS FOUND THAT THE NEAREST TIRE INSPECTOR/ADJUSTER WAS 90 MILES FROM MY HOMETOWN. I SET AN APPOINTMENT FOR APPROXIMATELY 1 WEEK LATER. IN THE MEANTIME I EXPERIENCED A BLOW-OUT OF THAT TIRE AND HAD TO HAVE IT PATCHED. ACCORDING TO THE INSPECTOR/ADJUSTER, THE PATCH DEEMED ANY WARRANTY VOID AND NO ADJUSTMENT WAS MADE ON A NEW TIRE. THEN IN SEPTEMBER, 2001 I AGAIN NOTICEED SIMILAR VIBRATION. I TOOK THE VEHICLE TO ANOTHER TIRE DEALER TO HAVE THE TIRES ROTATED AND BALANCED. ANOTHER OF THE TIRES WAS FOUND TO HAVE "THROWN" A BELT, WHICH AGAIN WAS SAID TO BE A DEFECT IN THE TIRE. 2 OF THE 4 ORIGINAL EQUIPMENT TIRES EXPERIENCED THE SAME PROBLEM/DEFECT. I CONTACTED BF GOODRICH WITH MY CONCERN FROM A SAFETY STANDPOINT BUT WAS TOLD AS LONG AS THE OTHER 2 TIRES WERE OK THEY CAN ONLY MAKE AN ADJUSTMENT ON THE CURRENT DEFECT ISSUE, PRIOVIDED I DON'T HAVE ANOTHER BLOW-OUT IN THE MEANTIME!*AK (TIRESIZE: P215/50R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752163September 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE WOULD STALL DURING DRIVING AT VARIOUS SPEEDS. WITHIN TWO DAYS THAT I RECEIVED THE VEHICLE IT STALLED. ELECTRICALS INTACT. MILEAGE 102. DEALER SAID MOST LIKELY BAD GAS, CALL IF HAPPENS AGAIN. AT JUST OVER 7000 MILES SOMETIME IN MARCH IT STARTED BUCKING AND THEN STALLED AT HIGHWAY SPEED. AFTER FIFTEEN MINUTES IT RESTARTED. I WAS VERY DANGEROUS SITUATION AS I WAS STUCK ON THE SPAN OF A MAJOR BRIDGE WITH NO PLACE TO GO.. FOR THREE WEEKS THE DEALERSHIP ATTEMPTED TO FIND THE PROBLEM AND FINALLY BLAMED A FUEL PUMP. ONE WEEK LATER, AT 55 MPH, THE CAR ENGINE SHUT OFF WITH NO WARNING, ELECTRICALS APPEARED TO WORK. CAR RESTARTED ABOUT ONE MINUTE LATER ON FIRST TRY. DEALERSHIP BLAMED AIR CONDITIONER, EXCEPT I HAD NOT USED AIR CONDITIONER IN THE PREVIOUS SIX MONTHS. THEY NEVER FIGURED IT OUT AND COULD NOT DUPLICATE. AFTER A NASTY DEALING WITH FORD, MY LAWYER, AND THE FLORIDA LEMON LAW I NOW DRIVE A 2001 MERCURY DEATHTRAP/COUGAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563078September 10, 2001
TIRES:SIDEWALL
THE VEHICLES REAR TIRE WAS FLAT, THE FRONT TIRE WAS GOING FLAT AND THE PASSENGER SIDE TIRES WERE ALL LOW, UPON CLOSER EXAMINATION THE SIDEWALLS ON ALL 4 TIRES HAD A SPLIT IN THE RUBBER THAT WAS PERFECTLY CIRCULAR AND ON THE FLATTEST TIRE THE RUBBER HAD SPLIT AND WAS GAPING OPEN. THE SEPARATION IS THIN AND SMOOTH-EDGED NOT TORN(FIRESTONE FIREHAWK GTA,P205/55R16). *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751702September 5, 2001
ELECTRICAL SYSTEM:IGNITION
MY CAR WILL NOT START. AFTER I HAVE DRIVEN IT AND START IT B ACK UP IT WILL NOT START. THIS HAS BEEN GOING ON SINCE JANUARY 2000. I'VE TAKEN MY CAR TO THE DEALER FIVE TIMES AND THEY KEEP SAYING THEY CAN'T FIND THE PROBLEM. I'VE FILED A SUIT WITH THE LEMON LAW BUT ITS TAKING TO LONG. PLEASE HELP ME. I CAN'T CUT THE CAR OFF WHEN I DROP MY KIDS OFF AT THE DAY CARE. I'M BEYOND FRUSTRATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895740September 5, 2001
WHEELS:RIM
WHILE DRIVING 30 MPH RIGHT FRONT TIRE WENT FLAT. THEN UPON CHANGING TIRE CONSUMER NOTICED RIM WAS SPLIT ON INSIDE ABOUT 12 INCHES LONG. THIS CAUSED TIRE TO GO FLAT.*AK CONSUMER STATED THIS IS THE SECOND TIME THIS HAS HAPPENED.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895744September 5, 2001
ELECTRICAL SYSTEM:IGNITION
SOMETIMES VEHICLE WILL NOT START. AFTER VEHICLE IS STARTED, CONSUMER WILL TURN IT OFF TO SEE IF IT WILL START, AND IT WON'T. CONSUMER HAS CONTACED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895708September 4, 2001
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE CUT OFF WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895539August 30, 2001
SUSPENSION:FRONT:STABILIZER BAR
BRACKET THAT HELD STABILIZER BAR IN REAR BROKE WHILE CONSUMER WAS DRIVING, AND IT DROPPED WHEEL UNDER CAR. CONTACTED DEALER, AND DEALER WAS LOOKING AT VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895567August 30, 2001
TIRES:TREAD/BELT
ON ALL FOUR TIRES PRESSURE WAS LOW AND TREAD WAS SEPARATING. CONSUMER CHECKED RIGHT REAR TIRE ,AND THERE WAS TREAD SEPERATION AS WELL. FIRESTONE, FIREHAWK GTA-02, SIZE205/60R15 ON A 1999, MERCURY, COUGAR. *AKALL FOUR TIRES HAD SIDEWALL SEPARATION AT THE SAME TIME,THE VEHICLES REAR TIRE WAS FLAT, THE FRONT TIRE WAS GOING FLAT AND THE PASSENGER SIDE TIRES WERE ALL LOW, UPON CLOSER EXAMINATION THE SIDEWALLS ON ALL 4 TIRES HAD A SPLIT IN THE RUBBER THAT WAS PERFECTLY CIRCULAR AND ON THE FLATTEST TIRE THE RUBBER HAD SPLIT AND WAS GAPING OPEN. THE SEPARATION IS THIN AND SMOOTH-EDGED NOT TORN(FIRESTONE FIREHAWK GTA,P205/55R16). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751154August 26, 2001
TIRES
WHILE TRAVELING ON I-4 FROM TAMPA, THE LEFT REAR TIRE TREAD SEPARATED FROM THE TIRE. APPROXIMATELY 15 TO 20 INCHES OF TREAD BECAME SEPARATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895172August 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS ARE NOT WORKING. ALSO, IT IS HARD TO GET VEHICLE IN AND OUT OF GEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895079August 23, 2001
EXTERIOR LIGHTING:BRAKE LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION
THERE ARE NO BRAKE LIGHTS ,AND ITS HARD TO GET VEHICLE IN AND OUT OF GEAR. PLEASE PROVIDE ANY FURTHER INFOMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894961August 22, 2001
TIRES:SIDEWALL
BOTH REAR FIRESTONE, FIREHAWK ATX TIRES SIZE: P205/75R15, DOT: UNKNOWN ON 2001, MERCURY, COUGAR DEVELOPED "FLAT SPOTS" (DEFORMATIONS) IN SIDEWALL. THERE ARE LESS THAN 50 MILES ON THE TIRES, AND THEY ARE ORIGINAL EQUIPMENT ON VEHICLE. *AK DEALER REPLACED 2 TIRES AND FIRSTONE REPLACED 1 FRONT TIRE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750905August 22, 2001
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEALER SAID ENGINE COULD CUT OFF WHEN THE VIBRATION OCCURS IN DRIVING. THIS WILL BE AN $1300 CAR REPAIR BILL!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562503August 15, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE VICTIMS PARENTS BELIEVE THAT RECALL 01V-031 OF THE MISROUTED BATTERY CABLE MAY HAVE BEEN THE RESULT OF THERE DAUGHTERS DEATH, THE RECALL WAS RECIEVED 1-MAR-01, 4 MONTHS AFTER THE ACCIDENT OCCURED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#750220August 10, 2001
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
INTERMITTENT ENGINE RACING TO 3000-3500 RPM, WHEN CLUTCH IS ENGAGED, WHICH LASTS FOR APPROXIMATELY 10 SECONDS AND INTERMITTENT OVERDECELERATION (AS IF THE BRAKES WERE APPLIED) THAT RELEASES WHEN THE ACCELERATOR IS TAPPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750221August 10, 2001
SUSPENSION
VIBRATION IN STEERING WHEEL AT 70-75 MPH- DEALER CAN'T FIND ANY PROBLEM AND TIRES AND BALANCE ARE OK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893770August 8, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:STARTER ASSEMBLY
ON 4 DIFFERENT OCCASIONS VEHICLE WILL SHUT OFF SUDDENLY ANDWITHOUT WARNING AS THOUGH SOMEONE SHUT KEY OFF, AND THEN EVERYTHING LOCKS UP/ LOSS OF POWER OCCURS, AND CANNOT EVEN SHIFT OUT OF GEAR. DEALER HAS REPLACED STARTER, BUT IT DID NOT FIX DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893703August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING AT SPEEDS IN LOW 30 MPH TRANSMISSION WILL SHIFT OUT OF GEAR, AND VEHICLE WILL SHAKE. DEALER CANNOT DUPLICATE PROBLEM, CANNOT REMEDY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749735August 3, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BLEW OUT NOT THE FIRST TIME I OWEND FORDS & THIS HAPPEND!!NO MORE FORDS FOR MEEEE!!! ALL JUNK BOXES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Cougar